Download or read book Standard report on the accounts of HM Revenue and Customs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-07-26 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: VAT missing trader fraud is a large-scale criminal attack on the EU VAT system, which costs the UK exchequer approximately £1 billion a year. Although the Department has been trying to tackle this fraud for six years, they still have not stemmed the flow of tax losses. Recently they obtained authority to introduce the special measure of "reverse charge" for mobile phones and computer chips but this can only be a provisional solution. The problem can only be tackled at EU level and ultimately the European Union will have to agree a new legislative framework for administering VAT.
Download or read book Inland Revenue Standard Report written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2006-04-25 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2004-05 HM Revenue and Customs paid £15.8 billion of Tax Credits. The Department recalculates each award annually and has identified that for 2003-04 it overpaid some £2.2 billion to 1.9 million families. It believes that 2004-05 will see a similar level of overpayment. This is partly due to the nature of the scheme where awards are provisionally based on previous income whilst the final award is based on actual income. However the level of overpayment has been higher than was initial estimated and repayments have caused distress to some families. This report looks at measures being taken to reduce overpayments; claimant error and fraud; and the settlement with EDS over problems with the computer system. The Committee attaches great importance to this subject and wish to return to it in the future.
Download or read book HMRC Standard Report and Accounts 2006 07 written by Great Britain. HM Revenue & Customs and published by . This book was released on 2007 with total page 3 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hm Revenue and Customs written by House of Commons Public Accounts Commi and published by The Stationery Office. This book was released on 2009-03-24 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report the Committee of Public Accounts examines HM Revenue and Customs' (the Department) administration of tax credits and also examines the Department on its collection of income tax through PAYE and Self Assessment. The Department overpaid £7.3 billion in the first four years of the tax credits scheme and underpaid more than £2.0 billion. By the end of March 2008, it had collected £2.7 billion (37 per cent) of this debt and written off £1 billion (14 per cent). £3.6 billion of the total of overpayments are outstanding and the Department is unlikely to recover £1.8 billion. Overpayments continue to affect many people, including some of the most vulnerable in society. Claimants are not given the support they need in making claims and too much is assumed on the part of claimants in their understanding the complex tax credits system. Tax credits suffer from high rates of error and fraud: in 2006-07 claimant error and fraud is estimated to have led to incorrect payments of between £1.31 billion and £1.54 billion. In 2007-08, the Department collected £225 billion in income tax and national insurance contributions through the Pay As You Earn (PAYE) system. The planned transfer of the administration of PAYE to its National Insurance Recording System has been delayed, adding to the backlog of tax cases - currently 16 million - that must be checked manually. In 2007-08, the Department collected £30.2 billion (net) through the Self Assessment system. A total of 46 per cent of Self Assessment returns were filed online, significantly exceeding the 35 per cent target, though some 34 per cent of filed returns may be inaccurate, putting between £2.9 billion to £3.7 billion tax at risk.
Download or read book HM Revenue Customs written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although most tax payments are made on time, around one-third are not. The level of debt in HM Revenue and Customs fluctuates on a daily basis. The difference is mainly because these systems exclude some debt that is due but is paid almost immediately and there are timing differences in when debt is downloaded from the main tax systems. This report analyses trends in debt levels using figures from the debt management systems. It examines: The Department's performance in managing debt; how the Department manages and prioritises debts; the Department's methods for collecting debt and how it encourages taxpayers to pay on time. It finds that though the Department has improved its management of tax debt, over the last year debt as a proportion of net receipts and the age of debt has increased on some taxes.
Download or read book Departmental report 2007 H M Revenue Customs written by Great Britain: H.M. Revenue & Customs and published by The Stationery Office. This book was released on 2007-05-25 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dated May 2007. On cover: Integrating and growing stronger. Spring 2007
Download or read book Report by the Comptroller and Auditor General written by and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book HC 393 HM Revenue Customs performance in 2014 15 written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2015 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: We recognise the achievement of HM Revenue & Customs (HMRC) in increasing the amount of tax collected while also reducing its running costs over the last 5 years. However, we are concerned that it has made little or no progress on a number of important issues that this Committee has raised before. Despite this Committee's previous recommendations, HMRC still does not report on how much cash was received as a result of its compliance work or on the scale of aggressive tax avoidance which exploits loopholes in the law. HMRC also continues to avoid publishing information on the scale and nature of tax reliefs that would assist Parliamentary oversight of this area of the tax system. The standard of customer service also remains unacceptable. We are particularly disappointed by HMRC's failure in this area given that people are more likely to pay the right tax when they find HMRC easy to deal with. We also remain extremely concerned that HMRC's work has led to too few prosecutions of individuals for tax evasion and that there is, therefore, no credible punishment to deter people from breaking the law in this manner.
Download or read book H M Revenue and Customs 2006 07 Accounts written by Great Britain. HM Revenue & Customs and published by Stationery Office Books (TSO). This book was released on 2007-07-12 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: H. M. Revenue and Customs 2006-07 Accounts : Consolidated resource accounts - trust statement - standard report (for the year ended 31 March 2007)
Download or read book HM Customs and Excise Standard Report 2003 04 written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2005-12-06 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: HM Customs and Excise (now part of HM Revenue and Customs) collected £162 billion of gross receipts in 2003-04 in value added tax (VAT) and excise and customs duties from over 1.8 million business traders. The Committee's report examines the NAO standard report on the work of the Department during 2003-04 (contained within the 95th report of the Commissioners of Her Majestys Customs and Excise for 2003-04, published as HCP 119, session 2004-05, ISBN 0102931593 in December 2004). It makes a number of recommendations focusing on work related to the two key revenue streams of VAT (which generates £63.6 billion net) and hydrocarbon oils, mainly on petron and diesel fuel (which provides £12.7 billion and £9.8 billion respectively).
Download or read book H m Revenue And Customs 2005 06 Accounts Consolidated Resource Accounts trust Statement standard Report For the Year Ended 31 March 2006 written by Great Britain: H.M. Revenue & Customs and published by Stationery Office/Tso. This book was released on 2006-07-11 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: H. M. Revenue and Customs 2005-06 Accounts : Consolidated resource accounts - trust statement - standard report (for the year ended 31 March 2006)
Download or read book HM Revenue and Customs 2009 10 accounts written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2011-02 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: The flawed implementation of the National Insurance and PAYE Service (NPS) in 2009-10 has resulted in lasting and costly losses for the Department and caused unacceptable uncertainty and inconvenience to the taxpayer. Software problems delayed the processing of 2008-09 PAYE returns by a year - and data quality issues have further disrupted the issue of tax codes for 2010-11. The Department has failed to tackle a backlog of 18 million PAYE cases from 2007-08 and earlier, affecting an estimated 15 million taxpayers. The exact amounts of tax involved are not known, but estimates suggest £1.4 billion of tax was underpaid and there is £3.0 billion of overpaid tax to be refunded. The Department has launched a programme to stabilise the NPS by 2012. It is vital that it demonstrates the ability of the system to process PAYE promptly, accurately and efficiently and restores customer confidence. In future, it should process everyone's PAYE within twelve months of the end of the tax year. It must also make sure it maximises the net revenue it collects before the deadline expires for 2007-08 underpayments of tax, and that it achieves its aim of processing 2008-09 and 2009-10 PAYE by the end of January 2011. In other areas, the Department has increased its focus on preventing fraud and error in the tax credits system and is aiming to prevent £1.4 billion of error and fraud in awards for 2010-11. It is measuring its progress against a series of targets, which it is currently meeting.
Download or read book HM Revenue and Customs Annual Report and Accounts 2016 17 written by Great Britain: H.M. Revenue & Customs and published by . This book was released on 2017-07-13 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Print and web pdfs available at https://www.gov.uk/government/publications Web ISBN=9781474141024
Download or read book Customer Service Performance written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2012-12-18 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report recognizes that HMRC has restored customer service levels from a low point in 2010, when problems with the new National Insurance and PAYE system increased the number of queries. HMRC has now dealt with long-term backlogs by employing 2,500 temporary staff, enhancing phone technology and improving productivity. In 2011-12, HMRC answered 74 per cent of phone calls, against an interim target of 58 per cent. This level of service is nevertheless low. So far in 2012-13, HMRC has improved its handling of post but its performance in handling calls has been varied. Depending on the tariff they pay their phone company, customers are charged from when their call is connected even if they are held in a queue. The NAO estimates that it cost customers £33 million in call charges while they are in the queue. Most of HMRC's numbers are still 0845 numbers which result in high call charges for some customers. It is, however, investigating alternatives. NAO analysis indicates that, by the end of 2012-13 and through 2013-14, HMRC could achieve its target of answering 90 per cent of calls. However, by 2014-15, HMRC will have reduced numbers of contact centre staff so will need to redeploy large numbers of back-office processing staff to answer telephones. There is also uncertainty about the impact on call volumes of large-scale changes, such as the introduction of Real Time Information and the transition to universal credit.
Download or read book Report by the Comptroller and Auditor General written by and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book HM Revenue and Customs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-12 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In January 2004, the Inland Revenue entered into a contract with Capgemini to provide IT services to support the Department's business. The contract, known as ASPIRE (Acquiring Strategic Partners for the Inland Revenue), replaced two previous contracts with EDS and Accenture and, following the merger of the Inland Revenue and HM Customs & Excise in 2005, the latter's IT services contract with Fujitsu was incorporated within ASPIRE in April 2006. This change from one supplier to another was the first of this scale in the public sector, and the contract provides wider lessons for the public sector in re-competing major contracts, particularly relating to the payment of transition costs. The cost of the contract has risen from £2.83 billion to £8.5 billion over the 10 year term. Following on from a NAO report on this topic (HCP 938, session 2005-06; ISBN 9780102939170) published in July 2006, the Committee's report examines the procurement process, the transition to a new supplier and the performance of the ASPIRE contract to date. Findings include: i) before concluding the deal, the Department should have evaluated bids against a range of demands for IT services and analysed the effect of different scenarios on suppliers' prices and profit margins; ii) it should have evaluated the performance of consultants and the lessons to be learned from their use, not only for their own benefit but for that of other departments; iii) by contributing to bid costs and paying transition costs to secure competition for the contract, the Department incurred a premium of £51.9 million; iv) it should set more challenging performance targets to impose sufficient discipline on suppliers; and v) the Government should not be placed in the invidious position of having to commission further work from a contractor in order to recover compensation for underperformance.
Download or read book HM Revenue and Customs Annual Report and Accounts 2014 15 written by Great Britain: H.M. Revenue & Customs and published by . This book was released on 2015-07-16 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Print and web pdfs available at https://www.gov.uk/government/publications Web ISBN=9781474121606
