Download or read book Public Service Knowledge written by New Zealand. Public Service Commission and published by . This book was released on 1953 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Training Manual for Mental Health and Human Service Workers in Major Disasters written by Deborah J. DeWolfe and published by . This book was released on 2000 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Private Member of Parliament and the Formation of Public Policy written by Robert N. Kelson and published by University of Toronto Press. This book was released on 1964-12-15 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this attempt to determine the degree of power or influence possessed by the New Zealand private Member of Parliament, Robert Kelson has consulted parliamentary documents, the New Zealand press, and party documents. His study is based as well on data collected during attendance at the House and its committees, as well as party meetings, over a three-year period. He concludes with suggestions of new roles for the private Member of Parliament in the light of modern conditions, which will make a useful comparison with Canada's experience.
Download or read book Current Good Practices and New Developments in Public Sector Service Management written by Commonwealth Secretariat and published by Commonwealth Secretariat. This book was released on 2002 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.
Download or read book General Catalogue of Printed Books written by British Museum. Dept. of Printed Books and published by . This book was released on 1963 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Training Paraprofessionals for Reference Service written by Pamela J. Morgan and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using paraprofessionals to answer reference questions is a great way to expand your library¿s reference reach while getting the most value out of your staff. But how do you begin training them? What training materials should be used? What skills should be taught? How important is the reference interview for paraprofessionals? What are the pros and cons of using paraprofessionals in this manner? Morgan answers these and other questions in a new edition of this bestselling book. Revised and updated to include basic and advanced skills using both print and electronic resources, this volume includes modules on government information, international and corporate information, statistics, medical and health information, and more. This guide will help you prepare paraprofessionals for the issues frontline library staff face on a daily basis. Once you¿ve trained them, you can turn again to the book for tips and strategies on evaluation and supplemental training. If your library has catalogers, students, newly hired staff, or other staff members with untapped potential, this book is for you.
Download or read book Joint Training Manual for the Armed Forces of the United States written by and published by . This book was released on 1996 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Customer Care written by Pat Gannon-Leary and published by Elsevier. This book was released on 2010-03-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Download or read book General Catalogue of Printed Books written by British Museum. Department of Printed Books and published by . This book was released on 1963 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Open Government Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-09-06 with total page 2625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated into society, they provide important frameworks for online government and community collaboration. However, progress is still necessary to create a method of evaluation for online governing systems for effective political management worldwide. Open Government: Concepts, Methodologies, Tools, and Applications is a vital reference source that explores the use of open government initiatives and systems in the executive, legislative, and judiciary sectors. It also examines the use of technology in creating a more affordable, participatory, and transparent public-sector management models for greater citizen and community involvement in public affairs. Highlighting a range of topics such as data transparency, collaborative governance, and bureaucratic secrecy, this multi-volume book is ideally designed for government officials, leaders, practitioners, policymakers, researchers, and academicians seeking current research on open government initiatives.
Download or read book Implementing an Inclusive Staffing Model for Today s Reference Services written by Julia K. Nims and published by Rowman & Littlefield. This book was released on 2013-11-26 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: Recognizing that nearly all staff answer reference questions, but few are trained to do so documenting the necessity for a change in reference model gaining buy-in from all interested parties—librarians, non-MLS staff, and administrators determining the optimal staffing level creating training materials and schedules monitoring the quality of reference service supervising staff evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Download or read book The Palgrave Handbook of the Public Servant written by Helen Sullivan and published by Palgrave Macmillan. This book was released on 2021-06-01 with total page 1737 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.
Download or read book More Effective Public Service written by and published by . This book was released on 1974 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book More Effective Public Service written by United States. Advisory Council on Intergovernmental Personnel Policy and published by . This book was released on 1974 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Technical Manual written by United States. War Department and published by . This book was released on 1943 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Management of Sci tech Libraries written by Ellis Mount and published by Psychology Press. This book was released on 1984 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Descriptions of Education Manuals Prepared Or Selected by the Editorial Staff of the United States Armed Forces Institute written by United States Armed Forces Institute and published by . This book was released on 1945 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
