Download or read book The Lessons Learned Handbook written by Nick Milton and published by Elsevier. This book was released on 2010-06-30 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The phrase “lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. The book is a practitioner-level guide to the design and the mechanics of lessons learned processes Takes a holistic approach, tracking lessons from identification to reapplication Makes the case for the assignment of actions for learning

Download or read book How You Live written by Point of Grace and published by B&H Publishing Group. This book was released on 2020-10-27 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it’s starting a new job, graduating from school, welcoming a new baby, experiencing an empty nest, or simply facing the daily battles of life and faith, it’s comforting when someone comes along and says, “I’ve been here before.” It’s even more comforting when they share their lessons learned! This beautiful gift book offers just that—fresh perspective from those who have braved all sorts of seasons, gathering some lessons and laughs along the way. With more than twenty-five years of experience in work, marriage, parenting, faith, and music, the GRAMMY-nominated and Dove Award winning ladies of Point of Grace—beloved and longtime CCM artists—share the lessons God has taught them in these areas and many more: Faith Marriage Parenting Graduation New Jobs In-Laws Preparing for an Empty Nest Priorities and Routines Gratitude Worry Boundaries BONUS: A journaling section is offered in the back of this book so you can record your own lessons learned! Use this writing space to remind yourself of God’s great grace in your life, or use it as a perfectly giftable way to pass on your insights and advice to a loved one who might need your wisdom in a season of transition or celebration.

Download or read book Tuesdays with Morrie written by Mitch Albom and published by Crown. This book was released on 2007-06-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • A special 25th anniversary edition of the beloved book that has changed millions of lives with the story of an unforgettable friendship, the timeless wisdom of older generations, and healing lessons on loss and grief—featuring a new afterword by the author “A wonderful book, a story of the heart told by a writer with soul.”—Los Angeles Times “The most important thing in life is to learn how to give out love, and to let it come in.” Maybe it was a grandparent, or a teacher, or a colleague. Someone older, patient and wise, who understood you when you were young and searching, helped you see the world as a more profound place, gave you sound advice to help you make your way through it. For Mitch Albom, that person was his college professor Morrie Schwartz. Maybe, like Mitch, you lost track of this mentor as you made your way, and the insights faded, and the world seemed colder. Wouldn’t you like to see that person again, ask the bigger questions that still haunt you, receive wisdom for your busy life today the way you once did when you were younger? Mitch Albom had that second chance. He rediscovered Morrie in the last months of the older man’s life. Knowing he was dying, Morrie visited with Mitch in his study every Tuesday, just as they used to back in college. Their rekindled relationship turned into one final “class”: lessons in how to live. “The truth is, Mitch,” he said, “once you learn how to die, you learn how to live.” Tuesdays with Morrie is a magical chronicle of their time together, through which Mitch shares Morrie’s lasting gift with the world.

Download or read book Lessons Learned from the Path Less Traveled Volume 1 written by Zero Dean and published by . This book was released on 2018-12-12 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: "NOT EVERYONE WILL UNDERSTAND YOUR JOURNEY. THAT'S FINE. IT'S NOT THEIR JOURNEY TO MAKE SENSE OF. IT'S YOURS." - Zero DeanLessons Learned from The Path Less Traveled Volume 1 represents nearly a decade of lessons that were all prompted by and learned from actual life experiences along the path less traveled. There is no filler here. From page 1 to page 350, everything in this book was written & included with the potential value it may add to reader's lives in mind. This book is packed with pages of encouragement, food for thought, reminders, and strategies to help readers cope with and overcome life's challenges. This book is packed with pages of encouragement, food for thought, reminders, and strategies to help readers cope with and overcome life's challenges. 1) Lesson to help you: Find motivation & take action. Overcome challenges & obstacles. Develop discipline. Boost your confidence. Immunize against criticism. Expand your awareness. Increase your resilience. Manage your time better. Deal with discomfort. Reduce stress. Ensure you are on the right path. Discover what makes you happy. Live a meaningful life. Protect against manipulation. Nurture your relationships. Face your fears. Save your life. 2) No filler. Find potential value on any page. 3) Read it your way. Lessons can be read in any order from any page. 4) Read a little or a lot. Lessons take anywhere from 5 seconds to 5 minutes to read. Read whenever you want & choose only what you have time for.

Download or read book Some Nerve written by Patty Chang Anker and published by Penguin. This book was released on 2013-10-10 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A compelling story of everyday courage” (Elizabeth Gilbert). Patty Chang Anker grew up eager to please and afraid to fail. But after thirty-nine years, she decided it was time to stop being a chicken. Motivated initially to become a better role model for her two kids, she vowed to master the fears that were choking the fun and spontaneity out of life. She learned to dive into a swimming pool, ride a bike, do a handstand, and surf. As she shared her experiences, she discovered that most people suffer from their own secret terrors—of flying, driving, heights, public speaking, and more. It became her mission to help others do what they thought they couldn’t and to experience the joy and aliveness that is the true reward of becoming brave. Inspired and inspiring, this book draws on Anker’s interviews with teachers, therapists, coaches, and clergy to convey both practical advice and profound wisdom. Through her own journey and the stories of others, she conveys with grace and infectious exhilaration the most vital lesson of all: Fear isn’t the end point to life, but the point of entry.

Download or read book The Mission The Men and Me written by Pete Blaber and published by Penguin. This book was released on 2010-09-07 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A book about the complexities of combat that's just as applicable for dealing with the complexities of business and our personal lives.”—Kevin Sharer, chairman and CEO, Amgen As a commander of Delta Force-the most elite counter—terrorist organization in the world—Pete Blaber took part in some of the most dangerous, controversial, and significant military and political events of our time. Now he takes his intimate knowledge of warfare—and the heart, mind, and spirit it takes to win—and moves his focus from the combat zone to civilian life. In this book, you will learn the same lessons he learned, while experiencing what the life of a Delta Force Operator is like—from the extreme physical and psychological training to the darkest of shadow ops all around the world. From each mission, Pete Blaber has taken a life lesson back with him. You will learn these enlightening lessons as you gain insights into never-before-revealed missions executed around the globe. And when the smoke clears, you will emerge wiser, more capable, and better prepared to succeed in life than you ever thought possible.

Download or read book Service Failure written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: What causes poor customer service? You might be surprised.

Download or read book Getting Service Right written by Jeff Toister and published by Toister Performance Solutions. This book was released on 2019-03-15 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I

Download or read book Lessons Learned II written by Deb Ajango and published by . This book was released on 2005 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through careful examination of accident accounts, followed by analyses of what went wrong and what went right, author/editor Deb Ajango helps readers better understand how and why even seemingly best-laid plans sometimes fail.

Download or read book Lessons I ve Learned written by Davina McCall and published by Orion Spring. This book was released on 2016-09-22 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I am a work in progress. There are times when I feel in control and like I know what I'm doing...and there are times (quite a few)(actually lots) when I've got no idea whats going on, where to turn, what to do, how to behave, and those are the times I've sought help! I have been helped by some extraordinary people. I've been supported and counselled through my recovery from drugs and alcohol. I've been hypnotised to get me through going to the bottom of the sea in a sub (life at the extreme). I've read a squibillion (that's a lot) of fantastic self help books and I have shared and shared with the greatest girlfriends and family of all time. These nuggets of wisdom have at times literally kept me going, so I thought I'd pay it forward and share them with you." Presenter, wife, mother, fundraiser, fitness inspiration and now bestselling author,is there nothing Davina McCall cannot do? But success didn't come easy for Davina, and she has faced many challenges along the way. In this long-awaited book, she shares all the tips and wisdom she has picked up on her 'work-in-progress' journey. Written in the accessible, easy-going and humorous way that Davina has become famous and loved for, Lessons I've Learned will motivate readers to reach their goals, find happiness and fulfillment, and feel more confident.

Download or read book Lessons Learned in Software Testing written by Cem Kaner and published by John Wiley & Sons. This book was released on 2011-08-02 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Softwaretests stellen eine kritische Phase in der Softwareentwicklung dar. Jetzt zeigt sich, ob das Programm die entsprechenden Anforderungen erfüllt und sich auch keine Programmierungsfehler eingeschlichen haben. Doch wie bei allen Phasen im Software-Entwicklungsprozess gibt es auch hier eine Reihe möglicher Fallstricke, die die Entdeckung von Programmfehlern vereiteln können. Deshalb brauchen Softwaretester ein Handbuch, das alle Tipps, Tricks und die häufigsten Fehlerquellen genau auflistet und erläutert, damit mögliche Testfehler von vornherein vermieden werden können. Ein solches Handbuch ersetzt gut und gerne jahr(zehnt)elange Erfahrung und erspart dem Tester frustrierende und langwierige Trial-und-Error-Prozeduren. Chem Kaner und James Bach sind zwei der international führenden Experten auf dem Gebiet des Software Testing. Sie schöpfen hier aus ihrer insgesamt 30-jährigen Erfahrung. Die einzelnen Lektionen sind nach Themenbereichen gegliedert, wie z.B. Testdesign, Test Management, Teststrategien und Fehleranalyse. Jede Lektion enthält eine Behauptung und eine Erklärung sowie ein Beispiel des entsprechenden Testproblems. "Lessons Learned in Software Testing" ist ein unverzichtbarer Begleiter für jeden Software Tester.

Download or read book Big Mistakes written by Michael Batnick and published by John Wiley & Sons. This book was released on 2018-05-22 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Must-Read for Any Investor Looking to Maximize Their Chances of Success Big Mistakes: The Best Investors and Their Worst Investments explores the ways in which the biggest names have failed, and reveals the lessons learned that shaped more successful strategies going forward. Investing can be a rollercoaster of highs and lows, and the investors detailed here show just how low it can go; stories from Warren Buffet, Bill Ackman, Chris Sacca, Jack Bogle, Mark Twain, John Maynard Keynes, and many more illustrate the simple but overlooked concept that investing is really hard, whether you're managing a few thousand dollars or a few billion, failures and losses are part of the game. Much more than just anecdotal diversion, these stories set the basis for the book's critical focus: learning from mistakes. These investors all recovered from their missteps, and moved forward armed with a wealth of knowledge than can only come from experience. Lessons learned through failure carry a weight that no textbook can convey, and in the case of these legendary investors, informed a set of skills and strategy that propelled them to the top. Research-heavy and grounded in realism, this book is a must-read for any investor looking to maximize their chances of success. Learn the most common ways even successful investors fail Learn from the mistakes of the greats to avoid losing ground Anticipate challenges and obstacles, and develop an advance plan Exercise caution when warranted, and only take the smart risks While learning from your mistakes is always a valuable experience, learning from the mistakes of others gives you the benefit of wisdom without the consequences of experience. Big Mistakes: The Best Investors and Their Worst Investments provides an incomparable, invaluable resource for investors of all stripes.

Download or read book 30 Lessons for Living written by Karl Pillemer, Ph.D. and published by Penguin. This book was released on 2012-10-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Heartfelt and ever-endearing—equal parts information and inspiration. This is a book to keep by your bedside and return to often.”—Amy Dickinson, nationally syndicated advice columnist "Ask Amy" More than one thousand extraordinary Americans share their stories and the wisdom they have gained on living, loving, and finding happiness. After a chance encounter with an extraordinary ninety-year-old woman, renowned gerontologist Karl Pillemer began to wonder what older people know about life that the rest of us don't. His quest led him to interview more than one thousand Americans over the age of sixty-five to seek their counsel on all the big issues- children, marriage, money, career, aging. Their moving stories and uncompromisingly honest answers often surprised him. And he found that he consistently heard advice that pointed to these thirty lessons for living. Here he weaves their personal recollections of difficulties overcome and lives well lived into a timeless book filled with the hard-won advice these older Americans wish someone had given them when they were young. Like This I Believe, StoryCorps's Listening Is an Act of Love, and Tuesdays with Morrie, 30 Lessons for Living is a book to keep and to give. Offering clear advice toward a more fulfilling life, it is as useful as it is inspiring.

Download or read book Learning to Lead Leading to Learn written by Katie Anderson and published by . This book was released on 2020-07-14 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: SPECIAL INTRODUCTORY PRICING: Enjoy first-week pricing of $18.95 on paperback books! Regular retail pricing of $23.95 becomes effective on July 22nd. It all began with the initial chance meeting of this book's author, Katie Anderson, and the book's subject, Isao Yoshino. She was an American leadership coach and consultant in her mid-career, with a newfound love of Japanese culture. He was an accomplished Japanese people-centered leader at the end of his corporate career, with a lifelong love for American culture and 40 years of inside experience with the Toyota Way. During the next five years, Anderson and Yoshino spent countless hours learning from each other, reflecting on the past, and envisioning the future. The resulting book - written by Anderson and focused on the profound lessons offered by her mentor Yoshino -- is a beautiful, one-of-a-kind tapestry. Much like the weaving of fabric -- where the beginning work is but a glimpse of the final pattern -- this book was created from many layers of intertwined conversations and reflections. If you've ever been mentored -- in business or in life -- by someone whose words, experiences, and perspectives changed you for the better, you know that an entire book of such selfless generosity and deep wisdom could change the world. For today's business professionals -- dedicated to continuous learning and people-centered leadership -- this is that book. Learning to Lead, Leading to Learn is a leadership book that defies generational or cultural divides, offering a refreshing, proven perspective for all those who dare to lead. The Best Leaders Never Lose the Humility for Learning Learning to Lead, Leading to Learn is much more than a collection of Isao Yoshino's personal stories and insights. It's a memorable, entertaining, and poignant way to highlight important leadership lessons, to record pivotal moments in Toyota's history, and to create something to help veteran and aspiring leaders reflect and learn about themselves. Yoshino's experiences help us understand how Toyota intentionally developed the culture of excellence for which it is renowned today, and how one person "learned to lead" so that he could lead with an intention to learn ... every day and in every way. "The only secret to Toyota is its attitude toward learning." -- Isao Yoshino Let the Past Inform the Future: The Role of Reflection in Leadership By looking back at the past, we can learn and therefore shape our future. Through each story in this unique and inspiring book, Anderson shares Yoshino's experiences with leadership and learning, and his efforts at self-improvement while empowering others. Through those stories, you'll hear his reflections on what he learned then ... and what he is re-learning now with a different perspective as he looks back at the totality of his career. A must-read for those who: -- Want to become more people-centered leaders -- Currently practice lean or continuous improvement methods -- Serve in leadership, coaching, or operational management roles -- Want to learn more about Toyota's history and culture -- Are inspired by heartwarming stories of personal discovery and leadership With a foreword by John Shook, Chairman of the Lean Global Network.

Download or read book No Touch Monkey written by Ayun Halliday and published by Seal Press. This book was released on 2015-08-25 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zine queen Ayun Halliday confesses the best-and worst-of her globetrotting misadventures. "I laughed hard on nearly every page of this shockingly intimate memoir and deeply funny book." -- Stephen Colbert Ayun Halliday may not make for the most sensible travel companion, but she is certainly one of the zaniest, with a knack for inserting herself (and her unwitting cohorts) into bizarre situations around the globe. Curator of kitsch and unabashed aficionada of pop culture, Halliday offers bemused, self-deprecating narration of events from guerrilla theater in Romania to drug-induced Apocalypse Now reenactments in Vietnam to a perhaps more surreal collagen-implant demonstration at a Paris fashion show emceed by Lauren Bacall. On layover in Amsterdam, Halliday finds unlikely trouble in the red-light district -- eliciting the ire of a tiny, violent madam, and is forced to explain tampons to soldiers in Kashmir -- "they're for ladies. Bleeding ladies" -- that, she admits, "might have looked like white cotton bullets lined up in their box." A self-admittedly bumbling vacationer, Halliday shares -- with razor-sharp wit and to hilarious effect -- the travel stories most are too self-conscious to tell. Includes line drawings, generously provided by the author.

Download or read book Some Stories written by Yvon Chouinard and published by . This book was released on 2019 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a compilation of his many articles on sports, from falconry to fishing and climbing to surfing, along with musings on the purpose of business and the importance of environmental activism, the author reveals his extraordinary and varied life experiences.

Download or read book A Lesson Learned written by Jeevan Brown and published by . This book was released on 2016-02-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are no losses in life just lessons learned. Every experience, trial, and pain teaches us something we never knew about ourselves. Author Jeevan Brown dives into the lives of 16 college students as they experience the trials and tribulations that ultimately made them the men and women they are today. Based on true events, these stories are raw, uncut, funny, nostalgic, and emotional. From near death experiences, sports, rape, drugs, racism, STD's, finances, fashion, relationships and more. Each story gives a detailed account of the pivotal aspects followed by advice, statistics and the lessons the main characters learned from each experience. This book may help somebody dealing with the same dynamic with hopes that they'll overcome the unfortunate circumstances that he or she is in.