Download or read book Social Security Administration written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2018-05-12 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Security Administration: Better Planning Needed to Improve Service Delivery
Download or read book Social Security Administration Better Planning Needed to Improve Service Delivery written by Barbara D. Bovbjerg and published by DIANE Publishing. This book was released on 2010-08 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: Millions of people rely on the services of Social Security Admin. (SSA) field offices. In FY 2009, SSA¿s approx. 1,300 field offices provided service to a record 45.1 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, request replacement benefit checks, and a host of other services. Over the last several years, growing workloads have challenged field offices¿ ability to manage work while continuing to deliver quality customer service. This testimony discusses a Jan. 2009 report on SSA field office service delivery challenges, specifically: (1) the state of SSA field office operations; and (2) the status of SSA¿s efforts to develop a plan to address future service delivery challenges.
Download or read book Social Security Administration written by Barbara D. Bovbjerg and published by . This book was released on 2010 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration written by Barbara D. Bovbjerg and published by DIANE Publishing. This book was released on 2009-05 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: Millions of people rely on the services of Social Security Admin. (SSA) field offices (FO). In FY 2008, SSA's 1,300 FO provided service to 44 million customers. People visit FO to apply for Social Security cards, apply for retirement and disability benefits, establish direct deposit, and other services. Over the last several years, staffing reductions have challenged FO ability to manage work while continuing to deliver quality customer service. To better understand the challenges SSA faces in delivering quality customer service, this report determined: (1) the effect that staffing reductions are having on FO operations; and (2) the challenges SSA faces in meeting service delivery needs in the future and the agency's plan for addressing them. Illustrations.
Download or read book The Social Security Strategic Plan written by United States. Social Security Administration and published by . This book was released on 1991 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security written by United States. General Accounting Office and published by . This book was released on 1993 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration written by United States. General Accounting Office and published by . This book was released on 1987 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration Electronic Service Provision written by National Research Council and published by National Academies Press. This book was released on 2007-10-06 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Security Administration Electronic Service Provision examines the Social Security Administration's (SSA's) proposed e-government strategy and provides advice on how the SSA can best deliver services to its constituencies in the future. The assessment by the Committee on the Social Security Administration's E-Government Strategy and Planning for the Future was based on (1) its examination of the SSA's current e-government strategy, including technological assumptions, performance measures and targets, planned operational capabilities, strategic requirements, and future goals; (2) its consideration of strategies, assumptions, and technical and operational requirements in comparable public- and private-sector institutions; and (3) its consideration of the larger organizational, societal, and technological context in which the SSA operates.
Download or read book How the Social Security Administration Can Improve Its Service to the Public written by United States. Social Security Advisory Board and published by . This book was released on 1999 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration Service Delivery Budget Plan written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security and published by . This book was released on 2004 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration Further Actions Needed to Address Disability Claims and Service Delivery Challenges written by Daniel Bertoni and published by DIANE Publishing. This book was released on 2009-08 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: For years, the Social Security Admin. (SSA) has experienced challenges managing a large disability workload and making timely decisions. In FY 2006, SSA made about 3.7 million disability claims decisions, while over a million were awaiting a decision. Further, SSA has faced staffing challenges and difficulties managing its workloads at its network of 1,300 field offices, where millions of people go to apply for disability and retirement benefits, to obtain Social Security cards, and for a host of other services. This report addresses: (1) key service delivery challenges facing SSA, particularly with respect to the backlog of disability claims; and (2) steps SSA is taking to address these challenges. Charts and tables.
Download or read book Social Security Administration written by U S Government Accountability Offi Gao and published by . This book was released on 2019-06-20 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: SOCIAL SECURITY ADMINISTRATION: Improvements Needed in Facilities Planning and Service Delivery Evaluation
Download or read book Social Security Administration Service Delivery Budget Plan written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security and published by . This book was released on 2004 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Social Security Administration s Service Delivery Budget Plan written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security and published by . This book was released on 2005 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social Security Administration written by U.s. Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-08-03 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: " Services provided by the Social Security Administration (SSA) touch the lives of virtually every American. To support the delivery of these services, the agency uses information technology (IT) systems that are increasingly costly and difficult to maintain. To meet these challenges, SSA has committed to modernizing its IT environment. In addition, SSA recently realigned most of the responsibilities of its Chief Information Officer (CIO) to its Office of Systems. GAO was asked to (1) determine SSA's progress in modernizing its IT systems and capabilities, (2) evaluate the effectiveness of the agency's plans and strategy for modernizing its systems and capabilities, and (3) assess whether the realignment of the agency's CIO responsibilities allows for effective oversight and management of the systems modernization efforts. To accomplish these objectives, GAO evaluated relevant agency program plans and documentation and interviewed agency officials. "
Download or read book Social Security Administration written by United States. General Accounting Office and published by . This book was released on 1994 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Staffing Reductions Service Delivery and Management of the Social Security Administration written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security and published by . This book was released on 1987 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:
