Download or read book At Your Service written by Gaurav Nayyar and published by World Bank Publications. This book was released on 2021-10-18 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
Download or read book The World of Customer Service written by Pattie Odgers and published by South Western Educational Publishing. This book was released on 2004 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: With global markets more crowded than ever, it is a major challenge for organizations to attract and retain customers due to the competition they are faced with. This text is designed to teach exemplary customer service thinking in public or private, domestic or international organizations and is written in a practical, common sense manner reflecting current customer service concepts and hints.
Download or read book The Seamless Life written by Steven Garber and published by InterVarsity Press. This book was released on 2020-01-14 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all want to make sense of life, of who we are and why we are, and to know that what we do—day in and day out—matters. But daily demands often lead to a life that feels void of meaning and disjointed from our deepest beliefs. Steven Garber challenges us to move beyond our fragmented sense of reality and begin to see all we are and all we do—our work, play, relationships, worship, and loves—as significant to God. Once we discover that there is no chasm between heaven and earth, we are able to understand the coherence of the work of God and of our lives in the world. This is the seamless life—to see the truest truths of the universe woven into the very meaning of life, labor, learning, and liturgy.
Download or read book Faith Rooted Organizing written by Rev. Alexia Salvatierra and published by InterVarsity Press. This book was released on 2013-12-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: With so many injustices, small and great, across the world and right at our doorstep, what are people of faith to do? Since the 1930s, organizing movements for social justice in the U.S. have largely been built on assumptions that are secular origin—such as reliance on self-interest and having a common enemy as a motivator for change. But what if Christians were to shape their organizing around the implications of the truth that God is real and Jesus is risen? Alexia Salvatierra has developed a model of social action that is rooted in the values and convictions born of faith. Together with theologian Peter Heltzel, this model of "faith-rooted organizing" offers a path to meaningful social change that takes seriously the command to love God and to love our neighbor as ourself.
Download or read book The World s Civil Service written by Francis Reginald Scott and published by . This book was released on 1954 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Practical Guide To World Class IT Service Management written by Kevin J. Smith and published by Outskirts Press. This book was released on 2017-03-21 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.
Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1341 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Download or read book Digital Customer Service written by Rick DeLisi and published by John Wiley & Sons. This book was released on 2021-08-31 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitability Driving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactions Moving quickly toward the goal of "digital transformation" We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.
Download or read book Building a World Class Civil Service for Twenty First Century India written by S.K. Das and published by Oxford University Press. This book was released on 2010-09-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, India is one of the leading players on the global stage. It is competing with other countries not just in the marketplace but also in respect of its governance structures. This book underscores the need for creating a modern civil service, which epitomizes best practices overseas and in the private sector, and exemplifies contemporary management philosophy, and techniques. Using a comparative approach, S.K. Das identifies a range of initiatives that will serve to transform the civil service into a world-class organization, compatible with strategic, economic, and technological requirements of the twenty-first century. Based on the reform experiences of Australia, New Zealand, Sweden, and the UK, these initiatives have been carefully modulated to suit India's requirements. Underlining the challenges involved in reforming the bureaucracy, the author also discusses the legislative, administrative, and procedural changes necessary to build a high-performing civil service.
Download or read book The World s Greatest Service written by Henrik Meng and published by BoD – Books on Demand. This book was released on 2011-02 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: The World's Greatest Service: Lead yourself and your team to Success! "Thrill factor included" If you are looking for: Stronger employee commitment Higher guest satisfaction ratings More revenue per guest/per visit/per purchase And greater loyalty amongst staff and customers... Then THIS is the book for you! The World's Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It's also easy to apply, so you're sure to THRILL yourself, your colleagues, AND your guests and customers along the way.
Download or read book The World s Greatest Military Spies and Secret Service Agents written by George Barton and published by BoD – Books on Demand. This book was released on 2020-08-04 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reproduction of the original: The World’s Greatest Military Spies and Secret Service Agents by George Barton
Download or read book Gospel Principles written by The Church of Jesus Christ of Latter-Day Saints and published by The Church of Jesus Christ of Latter-day Saints. This book was released on 1997 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Study Guide and a Teacher’s Manual Gospel Principles was written both as a personal study guide and as a teacher’s manual. As you study it, seeking the Spirit of the Lord, you can grow in your understanding and testimony of God the Father, Jesus Christand His Atonement, and the Restoration of the gospel. You can find answers to life’s questions, gain an assurance of your purpose and self-worth, and face personal and family challenges with faith.
Download or read book World Trade Information Service written by United States. Bureau of Foreign Commerce and published by . This book was released on 1961 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Secret Service written by Fred Sirieix and published by Hardie Grant Publishing. This book was released on 2017-10-19 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: WITH A FOREWORD BY MICHEL ROUX JR A great restaurant is as much about the service as the food. It’s about the smile when you arrive, the way you’re seated at your table, the glass of your favourite wine appearing as if by magic. Nothing is too much trouble. The art of perfect service may seem& effortless but what’s really going on behind the scenes...? From belligerent Michelin-starred chefs to Bollinger-swigging managers, Britain’s best-known, best-loved maitre d’ is here to lift the lid on life behind the scenes of the world’s best restaurants. With over 25 years’ experience of charming guests, Fred Siriex has seen and heard it all, and as always, he’s here to help. In Secret Service Fred shares his hilarious and hair-raising tales of life front-of-house, divulging his philosophy about how to ensure a first-class restaurant experience, and showing who’s ultimately in control in the dining room. Pull up a chair, settle in and prepare for the juiciest meal of your life as Fred reveals the highs, the lows and the keys to life on the other side of the table, all in his own inimitable style.
Download or read book Change the World with Service Learning written by Katy Farber and published by R&L Education. This book was released on 2011-01-16 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change the World with Service Learning is clear, direct and easy to use, and was designed for busy teachers integrating Service Learning into their existing curriculum. This book guides teachers from all content areas and grade levels to create outstanding Service Learning projects with students like no other book does. Change the World with Service Learning is a no-fluff, step-by-step, teacher-to-teacher description of how to create, plan, teach, and celebrate Service Learning projects that meet and exceed local, district, and national curricular expectations.
Download or read book H R 1918 to Provide a Service Pension for Veterans of World War I written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance and published by . This book was released on 1981 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Maps written by Nuruddin Farah and published by Arcade Publishing. This book was released on 1999 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a young adolescent seeking perspective on both his country and himself, Askar goes to live with his cosmopolitan aunt and uncle in the capital, Mogadiscio."--BOOK JACKET.
