Download or read book Software Project Management written by Walker Royce and published by Addison-Wesley Professional. This book was released on 1998 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software Project Management explains the latest management strategies and techniques in software developments. It covers such issues as keeping the team motivated, cost-justifying strategies, deaflines and budgets.

Download or read book Managing the ServiceNow Platform written by Felix Acosta and published by BPB Publications. This book was released on 2023-11-22 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to know about managing the ServiceNow platform, in one place KEY FEATURES ● Master the basics of ServiceNow administration and its features. ● Create and customize ServiceNow to meet the unique needs of your organization. ● Explore integrations and data migration approaches with ServiceNow to streamline workflows. DESCRIPTION The ServiceNow platform is a powerful tool for managing IT services, but it can be complex to manage. This book provides a comprehensive guide to managing the ServiceNow platform effectively, from the core architecture concepts to scripting and integration. Whether you're a beginner or an experienced administrator, this book will help you get the most out of the ServiceNow platform. You'll learn how to manage users and access, manage licensing, move configuration across environments, manage upgrades, and configure forms, workflows, business rules, and more. You'll also learn about foundational data such as locations and groups, how to configure notifications and the mobile app, and how to import and export data. And, of course, no book on managing the ServiceNow platform would be complete without a discussion of scripting and integration. In addition to the core topics, this book also covers some more advanced topics such as managing technical debt in the ServiceNow platform. By the end of the book, you will be able to manage the ServiceNow platform effectively and efficiently. WHAT YOU WILL LEARN ● Learn how to manage users, groups, access, settings, and integrations. ● Create and configure forms, workflows, business rules, and more. ● Integrate ServiceNow with other systems to streamline workflows and automate tasks. ● Learn how to import, export, and protect your ServiceNow data. ● Keep ServiceNow running smoothly by troubleshooting and resolving problems. WHO THIS BOOK IS FOR This book is for anyone who wants to learn about ServiceNow, whether you're a beginner or an experienced IT professional. It's a quick and easy way to get started with ServiceNow, and it can help you prepare for a ServiceNow career or simply gain a better understanding of the platform. TABLE OF CONTENTS 1. Overview of ServiceNow 2. The Platform Building Blocks 3. Managing Users, Foundational Data, and Platform Security 4. Configuring Forms and Lists 5. Configuring Workflows Using Flow Designer 6. Configuring Business Rules 7. Configuring for Mobile 8. Configuring and Creating Portals 9. Configuring and Managing Notifications 10. Importing and Exporting Data 11. Integration Concepts with ServiceNow 12. Scripting Concepts and Examples 13. Managing Releases and Troubleshooting the Platform 14. Additional Training and Resources

Download or read book Project Risk Management written by Kurt J. Engemann and published by Walter de Gruyter GmbH & Co KG. This book was released on 2021-03-08 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing risk is essential for every organization. However, significant opportunities may be lost by concentrating on the negative aspects of risk without bearing in mind the positive attributes. The objective of Project Risk Management: Managing Software Development Risk is to provide a distinct approach to a broad range of risks and rewards associated with the design, development, implementation and deployment of software systems. The traditional perspective of software development risk is to view risk as a negative characteristic associated with the impact of potential threats. The perspective of this book is to explore a more discerning view of software development risks, including the positive aspects of risk associated with potential beneficial opportunities. A balanced approach requires that software project managers approach negative risks with a view to reduce the likelihood and impact on a software project, and approach positive risks with a view to increase the likelihood of exploiting opportunities. Project Risk Management: Managing Software Development Risk explores software development risk both from a technological and business perspective. Issues regarding strategies for software development are discussed and topics including risks related to technical performance, outsourcing, cybersecurity, scheduling, quality, costs, opportunities and competition are presented. Bringing together concepts across the broad spectrum of software engineering with a project management perspective, this volume represents both a professional and scholarly perspective on the topic.

Download or read book Service Management written by James A. Fitzsimmons and published by Irwin/McGraw-Hill. This book was released on 2004 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Strategic Service Management written by Bettie M.J. Goud and published by Routledge. This book was released on 2019-11-22 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services comprise about 70% of the BNP in most Western societies. Services surround us each and every day and include such sectors as medical, IT, financial, travel, telecommunication and educational. This book is about services and has been written for service managers and practitioners as well as students who aim to move into those areas. The book outlines the fundamental issues of service and service management - offering support by discussing some twenty different business administration models. Real-world examples from both non-profit and for-profit sectors are used throughout the book as well as "what to do" summaries. This text provides an excellent introduction to service management for students of marketing, economics, business administration, hospitality management and other courses.

Download or read book NET Framework Essentials written by Thuan L. Thai and published by "O'Reilly Media, Inc.". This book was released on 2003 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise guide for experienced programmers and software architects is a complete no-nonsense overview of key elements and programming languages central to all .NET application development

Download or read book Cybersecurity in Context written by Chris Jay Hoofnagle and published by John Wiley & Sons. This book was released on 2024-10-08 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A masterful guide to the interplay between cybersecurity and its societal, economic, and political impacts, equipping students with the critical thinking needed to navigate and influence security for our digital world.” —JOSIAH DYKSTRA, Trail of Bits “A comprehensive, multidisciplinary introduction to the technology and policy of cybersecurity. Start here if you are looking for an entry point to cyber.” —BRUCE SCHNEIER, author of A Hacker’s Mind: How the Powerful Bend Society’s Rules, and How to Bend Them Back The first-ever introduction to the full range of cybersecurity challenges Cybersecurity is crucial for preserving freedom in a connected world. Securing customer and business data, preventing election interference and the spread of disinformation, and understanding the vulnerabilities of key infrastructural systems are just a few of the areas in which cybersecurity professionals are indispensable. This textbook provides a comprehensive, student-oriented introduction to this capacious, interdisciplinary subject. Cybersecurity in Context covers both the policy and practical dimensions of the field. Beginning with an introduction to cybersecurity and its major challenges, it proceeds to discuss the key technologies which have brought cybersecurity to the fore, its theoretical and methodological frameworks and the legal and enforcement dimensions of the subject. The result is a cutting-edge guide to all key aspects of one of this century’s most important fields. Cybersecurity in Context is ideal for students in introductory cybersecurity classes, and for IT professionals looking to ground themselves in this essential field.

Download or read book Comprehensive Guide to Software Engineering Principles Processes and Practices written by Ms. Shrabani Sutradhar and published by Authors Click Publishing . This book was released on with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Rational Unified Process written by Philippe Kruchten and published by Addison-Wesley Professional. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: bull; Reflects all of the changes that were integrated into RUP v2003-the latest version of the very popular produc t bull; Learn the key concepts, fundamentals of structure, integral content, and motivation behind the RUP bull; Covers all phases of the software development lifecycle -from concept, to delivery, to revision

Download or read book Model Based System Architecture written by Tim Weilkiens and published by John Wiley & Sons. This book was released on 2022-04-05 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: MODEL-BASED SYSTEM ARCHITECTURE AN UP-TO-DATE EXPLORATION OF THE NEWEST STANDARDS AND BEST PRACTICES IN SYSTEM ARCHITECTING In the newly revised Second Edition of Model-Based System Architecture, a team of expert engineers deliver a detailed and authoritative review of the practice of system architecture in organizations that use models to support the systems engineering process. In the book, readers will find introductions to the fundamentals of architecting systems and using models to assist the architecting process. The latest edition offers refreshed content based on ISO 15288:2015 and a renewed focus on the role of the system architect. New chapters on systems-of-systems, and cyber-physical systems, and system architect tools offer guidance to practicing professionals on how to apply the presented concepts in the real-world. In addition to the latest definitions of the architecture governance and evaluation processes described in ISO 42020 and 42030, the book provides: A thorough introduction to the value of systems architecting, definitions of system architecture, and model-based system architecture Comprehensive explorations of model governance, architecture descriptions, patterns, and principles, and the roles of typical architecture stakeholders Practical discussions of Agile approaches to systems architecture, the FAS Method, and architecture frameworks In-depth examinations of systems architecting work and necessary soft skills for systems architects Modeling of system architectures with SysML including a brief overview of SysML v1 and an outlook to SysML v2 Perfect for system architects and system engineers, Model-Based System Architecture will also earn a place in the libraries of students and researchers studying functional architectures.

Download or read book Services Computing written by Liang-Jie Zhang and published by Springer Science & Business Media. This book was released on 2008-08-07 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges the gap between Business and IT services and proposes an original life-cycle view of the modern service industry. Major solution architectures, technologies and research methods are discussed in the lifecycle of services innovation research. The book provides readers with new research and solution methods to enable IT services and computing technology to better create and manage business services, which is the goal of Services Computing.

Download or read book Proceedings of the 2024 3rd International Conference on Humanities Wisdom Education and Service Management HWESM 2024 written by Intakhab Alam Khan and published by Springer Nature. This book was released on 2024 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Medical Quality Management written by Angelo P. Giardino and published by Springer Nature. This book was released on 2020-08-31 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive medical textbook is a compendium of the latest information on healthcare quality. The text provides knowledge about the theory and practical applications for each of the core areas that comprise the field of medical quality management as well as insight and essential briefings on the impact of new healthcare technologies and innovations on medical quality and improvement. The third edition provides significant new content related to medical quality management and quality improvement, a user-friendly format, case studies, and updated learning objectives. This textbook also serves as source material for the American Board of Medical Quality in the development of its core curriculum and certification examinations. Each chapter is designed for a review of the essential background, precepts, and exemplary practices within the topical area: Basics of Quality Improvement Data Analytics for the Improvement of Healthcare Quality Utilization Management, Case Management, and Care Coordination Economics and Finance in Medical Quality Management External Quality Improvement — Accreditation, Certification, and Education The Interface Between Quality Improvement and Law Ethics and Quality Improvement With the new edition of Medical Quality Management: Theory and Practice, the American College of Medical Quality presents the experience and expertise of its contributors to provide the background necessary for healthcare professionals to assume the responsibilities of medical quality management in healthcare institutions, provide physicians in all medical specialties with a core body of knowledge related to medical quality management, and serve as a necessary guide for healthcare administrators and executives, academics, directors, medical and nursing students and residents, and physicians and other health practitioners.

Download or read book Strategic Customer Service written by John A. GOODMAN and published by AMACOM Div American Mgmt Assn. This book was released on 2009-05-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.

Download or read book Cloud Technologies written by Roger McHaney and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: CLOUD TECHNOLOGIES Contains a variety of cloud computing technologies and explores how the cloud can enhance business operations Cloud Technologies offers an accessible guide to cloud-based systems and clearly explains how these technologies have changed the way organizations approach and implement their computing infrastructure. The author includes an overview of cloud computing and addresses business-related considerations such as service level agreements, elasticity, security, audits, and practical implementation issues. In addition, the book covers important topics such as automation, infrastructure as code, DevOps, orchestration, and edge computing. Cloud computing fundamentally changes the way organizations think about and implement IT infrastructure. Any manager without a firm grasp of basic cloud concepts is at a huge disadvantage in the modern world. Written for all levels of managers working in IT and other areas, the book explores cost savings and enhanced capabilities, as well as identifies different models for implementing cloud technologies and tackling cloud business concerns. This important book: Demonstrates a variety of cloud computing technologies and ways the cloud can enhance business operations Addresses data security concerns in cloud computing relevant to corporate data owners Shows ways the cloud can save money for a business Offers a companion website hosting PowerPoint slides Written for managers in the fields of business, IT and cloud computing, Cloud Technologies describes cloud computing concepts and related strategies and operations in accessible language.

Download or read book Life Cycle Civil Engineering Innovation Theory and Practice written by Airong Chen and published by CRC Press. This book was released on 2021-02-26 with total page 1758 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life-Cycle Civil Engineering: Innovation, Theory and Practice contains the lectures and papers presented at IALCCE2020, the Seventh International Symposium on Life-Cycle Civil Engineering, held in Shanghai, China, October 27-30, 2020. It consists of a book of extended abstracts and a multimedia device containing the full papers of 230 contributions, including the Fazlur R. Khan lecture, eight keynote lectures, and 221 technical papers from all over the world. All major aspects of life-cycle engineering are addressed, with special emphasis on life-cycle design, assessment, maintenance and management of structures and infrastructure systems under various deterioration mechanisms due to various environmental hazards. It is expected that the proceedings of IALCCE2020 will serve as a valuable reference to anyone interested in life-cycle of civil infrastructure systems, including students, researchers, engineers and practitioners from all areas of engineering and industry.

Download or read book Resources and Environmental Management for Green Development written by Fengtai Zhang and published by Frontiers Media SA. This book was released on 2024-02-09 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resources are the material basis for human development, while the environment is the fundamental condition for human development. The exploitation and utilization of resources will lead to environmental changes, which in return will have an impact on resources. At present, due to the increase of population and the continuous expansion scale of human production activities, how to address the trade-off between resources exploitation and environment protection has become an important issue for human sustainable development. Green development is a mode of economic growth and social development that emphasizes efficiency, harmony and sustainability. It can realize the coordination and sustainability among population, economy and social development, resources and environment, and is a promising means to solve the current problems associated with resources and environment.