Download or read book Service in the AI Era written by Jim Spohrer and published by Business Expert Press. This book was released on 2022-08-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you prepared for the coming AI era? AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). Ultimately improved service for all is possible with human-level AI and digital twins – but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better mental-models in people to improve interactions (logic), better cultural and structural models of organizations to improve change (architecture), and better trusted and responsible AI models. The service innovation community studies and builds better models to improve interactions and change in business and society. The book challenges all responsible actors – individuals, businesses, universities, and governments – to invest systematically and wisely to upskill with AI (the X+AI vision). The service innovation community is a growing transdiscipline harnessing all disciplines to become better T-shaped professionals. Extensive end notes, bibliography, and index are provided.
Download or read book Competing in the Age of AI written by Marco Iansiti and published by Harvard Business Press. This book was released on 2020-01-07 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: "a provocative new book" — The New York Times AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value. Now with a new preface that explores how the coronavirus crisis compelled organizations such as Massachusetts General Hospital, Verizon, and IKEA to transform themselves with remarkable speed, Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have restricted business growth for hundreds of years. From Airbnb to Ant Financial, Microsoft to Amazon, research shows how AI-driven processes are vastly more scalable than traditional processes, allow massive scope increase, enabling companies to straddle industry boundaries, and create powerful opportunities for learning—to drive ever more accurate, complex, and sophisticated predictions. When traditional operating constraints are removed, strategy becomes a whole new game, one whose rules and likely outcomes this book will make clear. Iansiti and Lakhani: Present a framework for rethinking business and operating models Explain how "collisions" between AI-driven/digital and traditional/analog firms are reshaping competition, altering the structure of our economy, and forcing traditional companies to rearchitect their operating models Explain the opportunities and risks created by digital firms Describe the new challenges and responsibilities for the leaders of both digital and traditional firms Packed with examples—including many from the most powerful and innovative global, AI-driven competitors—and based on research in hundreds of firms across many sectors, this is your essential guide for rethinking how your firm competes and operates in the era of AI.
Download or read book Innovations in Smart Cities Applications Volume 4 written by Mohamed Ben Ahmed and published by Springer Nature. This book was released on 2021-02-12 with total page 1530 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings book is the fourth edition of a series of works which features emergent research trends and recent innovations related to smart city presented at the 5th International Conference on Smart City Applications SCA20 held in Safranbolu, Turkey. This book is composed of peer-reviewed chapters written by leading international scholars in the field of smart cities from around the world. This book covers all the smart city topics including Smart Citizenship, Smart Education, Smart Mobility, Smart Healthcare, Smart Mobility, Smart Security, Smart Earth Environment & Agriculture, Smart Economy, Smart Factory and Smart Recognition Systems. This book contains a special section intended for Covid-19 pandemic researches. This book edition is an invaluable resource for courses in computer science, electrical engineering and urban sciences for sustainable development.
Download or read book The Feeling Economy written by Roland T. Rust and published by Springer Nature. This book was released on 2021-01-19 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: As machines are trained to “think,” many tasks that previously required human intelligence are becoming automated through artificial intelligence. However, it is more difficult to automate emotional intelligence, and this is where the human worker’s competitive advantage over machines currently lies. This book explores the impact of AI on everyday life, looking into workers’ adaptation to these changes, the ways in which managers can change the nature of jobs in light of AI developments, and the potential for humans and AI to continue working together. The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the “Feeling Economy,” in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence. This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading.
Download or read book Zero to AI written by Nicolò Valigi and published by Manning Publications. This book was released on 2020-05-19 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summary How can artificial intelligence transform your business? In Zero to AI, you’ll explore a variety of practical AI applications you can use to improve customer experiences, optimize marketing, help you cut costs, and more. In this engaging guide written for business leaders and technology pros alike, authors and AI experts Nicolò Valigi and Gianluca Mauro use fascinating projects, hands-on activities, and real-world explanations to make it clear how your business can benefit from AI. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology There’s no doubt that artificial intelligence has made some impressive headlines recently, from besting chess and Go grand masters to producing uncanny deep fakes that blur the lines of reality. But what can AI do for you? If you want to understand how AI will impact your business before you invest your time and money, this book is for you. About the book Zero to AI uses clear examples and jargon-free explanations to show the practical benefits of AI. Each chapter explores a real-world case study demonstrating how companies like Google and Netflix use AI to shape their industries. You begin at the beginning, with a primer on core AI concepts and realistic business outcomes. To help you prepare for the transition, the book breaks down a successful AI implementation, including advice on hiring the right team and making decisions about resources, risks, and costs. What's inside Identifying where AI can help your organization Designing an AI strategy Evaluating project scope and business impact Using AI to boost conversion rates, curate content, and analyze feedback Understanding how modern AI works and what it can/can’t do About the reader For anyone who wants to gain an understanding of practical artificial intelligence and learn how to design and develop projects with high business impact. About the author Gianluca Mauro and Nicolò Valigi are the cofounders of AI Academy, a company specializing in AI trainings and consulting. Table of Contents: 1. An introduction to artificial intelligence PART 1 - UNDERSTANDING AI 2. Artificial intelligence for core business data 3. AI for sales and marketing 4. AI for media 5. AI for natural language 6. AI for content curation and community building PART 2 - BUILDING AI 7. Ready—finding AI opportunities 8. Set—preparing data, technology, and people 9. Go—AI implementation strategy 10. What lies ahead
Download or read book Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning written by Nur Zincir-Heywood and published by John Wiley & Sons. This book was released on 2021-10-12 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: COMMUNICATION NETWORKS AND SERVICE MANAGEMENT IN THE ERA OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING Discover the impact that new technologies are having on communication systems with this up-to-date and one-stop resource Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning delivers a comprehensive overview of the impact of artificial intelligence (AI) and machine learning (ML) on service and network management. Beginning with a fulsome description of ML and AI, the book moves on to discuss management models, architectures, and frameworks. The authors also explore how AI and ML can be used in service management functions like the generation of workload profiles, service provisioning, and more. The book includes a handpicked selection of applications and case studies, as well as a treatment of emerging technologies the authors predict could have a significant impact on network and service management in the future. Statistical analysis and data mining are also discussed, particularly with respect to how they allow for an improvement of the management and security of IT systems and networks. Readers will also enjoy topics like: A thorough introduction to network and service management, machine learning, and artificial intelligence An exploration of artificial intelligence and machine learning for management models, including autonomic management, policy-based management, intent based management, and network virtualization-based management Discussions of AI and ML for architectures and frameworks, including cloud systems, software defined networks, 5G and 6G networks, and Edge/Fog networks An examination of AI and ML for service management, including the automatic generation of workload profiles using unsupervised learning Perfect for information and communications technology educators, Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning will also earn a place in the libraries of engineers and professionals who seek a structured reference on how the emergence of artificial intelligence and machine learning techniques is affecting service and network management.
Download or read book Where to go in the AI Era written by Bezaleel Chan and published by 莫問. This book was released on with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Our Final Invention written by James Barrat and published by Macmillan. This book was released on 2013-10-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elon Musk named Our Final Invention one of 5 books everyone should read about the future A Huffington Post Definitive Tech Book of 2013 Artificial Intelligence helps choose what books you buy, what movies you see, and even who you date. It puts the "smart" in your smartphone and soon it will drive your car. It makes most of the trades on Wall Street, and controls vital energy, water, and transportation infrastructure. But Artificial Intelligence can also threaten our existence. In as little as a decade, AI could match and then surpass human intelligence. Corporations and government agencies are pouring billions into achieving AI's Holy Grail—human-level intelligence. Once AI has attained it, scientists argue, it will have survival drives much like our own. We may be forced to compete with a rival more cunning, more powerful, and more alien than we can imagine. Through profiles of tech visionaries, industry watchdogs, and groundbreaking AI systems, Our Final Invention explores the perils of the heedless pursuit of advanced AI. Until now, human intelligence has had no rival. Can we coexist with beings whose intelligence dwarfs our own? And will they allow us to?
Download or read book Taming Artificial Intelligence written by Brian Ka Chan and published by Mind Data. This book was released on 2017-12-14 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Taming Artificial Intelligence showcases a pragmatic solution to resolve the inevitable clash between humans and intelligent machines while still maximizing individual productivity. The fear of AI is real because humans already are competing with AI. That fear is made worse because we have no sign of hope or clear solutions to threats to the academy, business, government, and - most importantly - people in the workforce. Readers will discover: -An Human-Centric Actionable "AI Evolution" Blueprint for Human - AI to join force -New Business and Product models that will empower employers and employees alike -How to avoid landing on the wrong side of income inequality, which will accelerate with the growth of AI -The New Currency of Power for the AI era -What you must do now if your job is at risk -The government's responsibility to lead the AI wave rather than ride it Taming Artificial Intelligence proposes a Mind-as-a-Service AI-Evolution Framework, with the aim of achieving three objectives: 1. Human First: Humans and AI machines will seamlessly integrate and complement each other, allowing for optimal productivity rather than competing for scarce work. 2. Sustainable: A long-term framework to minimize negative social impact by helping individuals and businesses transition smoothly from the current Weak Narrow stage of AI to its coming Strong General stage. 3. Actionable: Provide actionable plans from the perspectives of individuals, businesses, governments, and nonprofits or charities to secure a dominant place in the AI-driven future. Taming Artificial Intelligence takes a very optimistic but realistic view of our technological future. It will allow job seekers, entrepreneurs, government leaders, and non-profit visionaries to leap over competitors who are not prepared for the conflict between humans and AI machines through a controlled AI Evolution.
Download or read book The Human Side of Service Engineering written by Christine Leitner and published by AHFE Conference. This book was released on 2024-07-24 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Download or read book Working Smart in the AI Era How to Be Efficient Agile Sustainable Get Ready for Disruptive Change and Fast Scaling Growth written by Efwa Hagstršm and published by Lulu.com. This book was released on 2020-01-20 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to get your leaders, teams, and organization ready for disruptive change & fast-scaling growth? ""Finally, a book that focuses on the place of humans and organizations in a world driven by digitalization." - Sverre Gotaas, CEO Herøya Industripark AS ""Let Efwa inspire you to meet tomorrow's working life and challenges." - Toril Roberg, MSc, Production Director, REEtec "This book provides a platform for kicking off a conversation with your team to improve your game. A must-read for all of us who appreciate inspiration on how to structure our business - and how to engage people, so we master the great opportunities ahead." - Jon Erik Høgberg, COO Itera Group "I highly recommend this book. This book is an important and relevant contribution to leadership in a digital time with high speed of change. I especially appreciate the author's ability to focus on people and collaboration." - Hilde Kristin Herud, CEO, Norgips Norge AS
Download or read book Artificial Intelligence written by Harvard Business Review and published by HBR Insights. This book was released on 2019 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies that don't use AI to their advantage will soon be left behind. Artificial intelligence and machine learning will drive a massive reshaping of the economy and society. What should you and your company be doing right now to ensure that your business is poised for success? These articles by AI experts and consultants will help you understand today's essential thinking on what AI is capable of now, how to adopt it in your organization, and how the technology is likely to evolve in the near future. Artificial Intelligence: The Insights You Need from Harvard Business Review will help you spearhead important conversations, get going on the right AI initiatives for your company, and capitalize on the opportunity of the machine intelligence revolution. Catch up on current topics and deepen your understanding of them with the Insights You Need series from Harvard Business Review. Featuring some of HBR's best and most recent thinking, Insights You Need titles are both a primer on today's most pressing issues and an extension of the conversation, with interesting research, interviews, case studies, and practical ideas to help you explore how a particular issue will impact your company and what it will mean for you and your business.
Download or read book Health Informatics and Biomedical Engineering Applications written by Adrian Morales and published by AHFE Conference. This book was released on 2024-07-24 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Download or read book Application of Emerging Technologies written by Tareq Ahram and Waldemar Karwowski and published by AHFE Conference. This book was released on 2023-12-04 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the AHFE International Conference on Human Factors in Design, Engineering, and Computing (AHFE 2023 Hawaii Edition), Honolulu, Hawaii, USA 4-6, December 2023
Download or read book Industry 4 0 to Industry 5 0 written by Susu Nousala and published by Springer Nature. This book was released on with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Fuzzy Systems and Data Mining V written by A.J. Tallón-Ballesteros and published by IOS Press. This book was released on 2019-11-06 with total page 1186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fuzzy Systems and Data Mining (FSDM) conference is an annual event encompassing four main themes: fuzzy theory, algorithms and systems, which includes topics like stability, foundations and control; fuzzy application, which covers different kinds of processing as well as hardware and architectures for big data and time series and has wide applicability; the interdisciplinary field of fuzzy logic and data mining, encompassing applications in electrical, industrial, chemical and engineering fields as well as management and environmental issues; and data mining, outlining new approaches to big data, massive data, scalable, parallel and distributed algorithms. The annual conference provides a platform for knowledge exchange between international experts, researchers, academics and delegates from industry. This book includes the papers accepted and presented at the 5th International Conference on Fuzzy Systems and Data Mining (FSDM 2019), held in Kitakyushu, Japan on 18-21 October 2019. This year, FSDM received 442 submissions. All papers were carefully reviewed by program committee members, taking account of the quality, novelty, soundness, breadth and depth of the research topics falling within the scope of FSDM. The committee finally decided to accept 137 papers, which represents an acceptance rate of about 30%. The papers presented here are arranged in two sections: Fuzzy Sets and Data Mining, and Communications and Networks. Providing an overview of the most recent scientific and technological advances in the fields of fuzzy systems and data mining, the book will be of interest to all those working in these fields.
Download or read book Advances in the Human Side of Service Engineering written by Jim Spohrer and published by Springer Nature. This book was released on 2020-07-09 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
