Download or read book RETENTION FACTORS FOR AUTOMOBILE INDUSTRY written by Dr. Neerja R. Aswale and published by Lulu.com. This book was released on with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Customer Retention in the Automotive Industry written by Michael D. Johnson and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualität, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.

Download or read book Convergence of Human Resources Technologies and Industry 5 0 written by Kumar, Pawan and published by IGI Global. This book was released on 2024-04-29 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a combination of rapid technological advancement and the ongoing digital revolution, the role of Human Resources (HR) in shaping organizational trajectories has seen unprecedented growth. The amalgamation of digital HR technologies and the advent of Industry 5.0 pose both exceptional opportunities and formidable challenges, especially for developing economies grappling with resource constraints and skill gaps. These nations stand at a crossroads, where leveraging digital HR technologies becomes imperative for bolstering their competitive edge in the global arena. The book Convergence of Human Resources Technologies and Industry 5.0 undertakes a comprehensive exploration of the impacts, implementation, and repercussions of digital HR technologies within the framework of Industry 5.0 in developing economies. Bridging the gap between theory and practice, it employs a comprehensive approach encompassing theoretical frameworks, empirical investigations, and practical insights from both academia and industry. By offering tangible takeaways, and approaches, it equips readers to adeptly harness the power of digital HR technologies, enabling organizations to thrive in the era of Industry 5.0. Designed for HR professionals, executives, managers, researchers, policymakers, and students, this book delves into critical topics such as understanding the notion of Industry 5.0 in developing economies, exploring the transformative potential of digital HR technologies, and addressing challenges associated with their implementation.

Download or read book Employer Branding and its Impact on Employee Retention in Automobile Service Provider written by Ms. Ritika Gupta Dr. Saroj Kumar Sahoo and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Pearlescent Promises Trust Commitment and Luxury Revelations written by Dr.Rakesh Naru and published by Notion Press. This book was released on 2024-04-26 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.

Download or read book Customer Loyalty and Success written by J. Lynch and published by Springer. This book was released on 1995-06-19 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the objective of customer loyalty and retention in relation to business success and shows how this can integrate a company's strategy with regard to Marketing, Human Resource Management, Quality and Management of Change. This is an innovative book in a topical area that draws upon case study material.

Download or read book From Industry 4 0 to Industry 5 0 written by Allam Hamdan and published by Springer Nature. This book was released on 2023-07-31 with total page 1022 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims at bringing together global researchers to generate thought on how this transition from Industry 4.0 to Industry 5.0 could make a difference to the globe for larger good. The collaboration and interaction between man and machine has given rise to Industry 5.0. With the prime objective of Industry 5.0 to create a benefit for the human beings while tapping on to the advantage of Industry 4.0, in no case, does it replace what has already been achieved. In fact, it brings to light what can be done in order to make life better. While Industry 4.0 offered extraordinary technological advancement, Industry 5.0 reasons out that technology alone is not sufficient to answer everything or provide a solution, but it is an amalgamation of both machine and human interaction to create that difference. In fact, with the impact of widespread digitalization that has led to dehumanization of the industrial makeup, the interest of global researchers has increased toward mapping how the human creativity and brainpower can be reconciled with the intelligent systems that can enhance process efficiency. Industry 5.0 has touched upon some of those key domains which are of much concern and debate globally including resilience (both business and cyber), environment and sustainability, diversity and inclusion, values and ethics, vision and purpose, circular economy, understanding the human–machine collaboration and the ‘human-touch’ in the production process. This transition that has taken place in moving from Industry 4.0 to Industry 5.0 has essentially created a need to pay cognizance to the role of ‘human’ in the process which creates an enhanced focus toward the right kind of skills and competencies, identification of training and developmental needs, talent acquisition and management, safety and wellbeing, future of work as well as hybrid working models. Undeniably, the pace with which Industry 4.0 has been accelerating has bypassed the first three industrial revolutions, which is definitely a consequence of the fast introduction of new and cutting-edge technologies. While organizations are already in analyzing the context, mapping this transition and the flow of activities from Industry 4.0 to 5.0 is gaining attention as Industry 4.0 lacked personalization and customization. This co-existence of man and machine creates a pathway for newer prospects and opportunities to emerge and expand possibilities of personalization with the empowerment of ‘human’ in the production process. This lays the foundation for this book. This book adopts a forward-looking approach by bringing in research and contributions that facilitate in mapping the consereasons, consequences and solutions for ‘man+machine’ across industries. This book serves as a guide not just to academia but also to the industry to adopt suitable strategies that offer insights into global best practices as well as the innovations in the domain.

Download or read book Statistical Reference Index written by and published by . This book was released on 1986 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Build To Order written by Glenn Parry and published by Springer Science & Business Media. This book was released on 2008-07-23 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past 100 years the European Automotive Industry has been repeatedly challenged by best practice. First by the United States, through the development of ‘mass production’ pioneered by Henry Ford and more recently by ‘lean production techniques’ as practised by the leading Japanese producers, particularly Toyota. It has consistently risen to these challenges and has shown it can compete and even outperform its competitors with world-class products. However, the European - dustry is now faced with growing competition and growth from new emerging low-cost countries and needs to re-define its competitive advantage to remain at the forefront of the sector. Automotive growth is driven by two factors, new m- kets and new technologies. Global competition is increasing, with technology and product differentiation becoming the most important sales factors, but with c- tinued cost pressure. Within the market the winners will be more profitable and the losers will disappear. The Automotive Industry makes a significant contribution to the socio-economic fabric of the European Union. Manufacturing output represents €700 billion and research and development spending €24 billion. European automotive suppliers number 5000 member companies and represent 5 million employees and generate €500 billion in revenues. These are significant figures that generate wealth and high value employment within the EU. European firms must consistently improve their competitive position to ensure that the industry does not migrate to growing new markets.

Download or read book U S Automotive Industry written by Stephen Cooney and published by Nova Publishers. This book was released on 2007 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over one million Americans are employed in manufacturing motor vehicles, equipment and parts. But the industry has changed dramatically since the U.S. "Big Three" motor vehicle corporations (General Motors, Ford and Chrysler) produced the overwhelming majority of cars and light trucks sold in the United States, and directly employed many people themselves. By 2003, most passenger cars sold in the U.S. market were either imported or manufactured by foreign-based producers at new North American plants (so-called "transplant" facilities). The Big Three now dominate only in light trucks, and are also now being challenged there by the foreign brands. The Big Three have shed about 600,000 U.S. jobs since 1980, while about one-quarter of Americans employed in automotive manufacturing (nearly 300,000) work for the foreign-owned companies. It is clear that the U.S. automotive industry has undergone many drastic changes that have had a net adverse effect on American interests. This book examines the causes of these changes. Congressional acts, increasingly stringent emission laws, the effects of NAFTA, labour unions and globalisation are all within the scope of this book.

Download or read book Automotive Fuel Economy written by National Research Council and published by National Academies Press. This book was released on 1992-02-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents realistic estimates for the level of fuel economy that is achievable in the next decade for cars and light trucks made in the United States and Canada. A source of objective and comprehensive information on the topic, this book takes into account real-world factors such as the financial conditions in the automotive industry, costs and benefits to consumers, and marketability of high-efficiency vehicles. The committee is composed of experts from the fields of science, technology, finance, and regulation and offers practical evaluations of technological improvements that could contribute to increased fuel efficiency. The volume also examines potential barriers to improvement, such as high production costs, regulations on safety and emissions, and consumer preferences. This practical book is of considerable interest to car and light truck manufacturers, policymakers, federal and state agencies, and the public.

Download or read book New Frontiers of the Automobile Industry written by Alex Covarrubias V. and published by Springer Nature. This book was released on 2019-11-28 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analysing developments in digital technologies and institutional changes, this book provides an overview of the current frenetic state of transformation within the global automobile industry. An ongoing transition brought about by the relocation of marketing, design and production centres to emerging economies, and experimentation with new mobility systems such as electrical, autonomous vehicles, this process poses the question as to how original equipment manufacturers (OEMs) and newcomers can remain competitive and ensure sustainability. With contributions from specialists in the automobile sector, this collection examines the shifts in power and geographical location occurring in the industry, and outlines the key role that public policy has in generating innovation in entrepreneurial states. Offering useful insights into the challenges facing emerging economies in their attempts to grow within the automobile industry, this book will provide valuable reading for those researching internationalization and emerging markets, business strategy and more specifically, the automotive industry.

Download or read book The Changing U S Auto Industry written by James M. Rubenstein and published by Routledge. This book was released on 2002-03-11 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years car production in the United States has undergone changes on a scale unknown since the pioneering era prior to World War One. New plants have been opened in the interior of the country, while most of those located along the east and west coast have been closed. The Changing U.S. Auto Industry uses concepts drawn from geography, such as access to markets and shipments of parts, to understand some of the reasons for the recent changes. Also critical is the changing role of labour in the production process, including the search by Japanese firms for a union-free environment, the re-location of some production to Mexico and the debate over the appropriate level of union-management cooperation.

Download or read book Factors Affecting the Decisions of General Motors and Chrysler to Reduce Their Dealership Networks written by Neil Barofsky and published by DIANE Publishing. This book was released on 2010-11 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the U.S. auto industry, the quarter ending June 30, 2009, was dominated by the bankruptcy filings of Chrysler and GM. As part of the bankruptcy proceedings, Chrysler terminated 789 dealerships, and GM planned to wind down 1,454 dealerships by Oct. 2010. Questions arose as to how GM and Chrysler selected dealerships for termination and what benefit, if any, the co¿s. gained from terminating the dealership. This report addresses: (1) the role of U.S. Treasury in the decision to reduce dealership networks; (2) the extent to which GM and Chrysler documented processes for deciding which dealerships to terminate and which to retain; and (3) to what extent the dealership reductions are expected to lead to cost savings for GM and Chrysler. Illus.

Download or read book Recent Advances in Material Manufacturing and Machine Learning written by Bjorn Schuller and published by CRC Press. This book was released on 2024-06-17 with total page 1016 pages. Available in PDF, EPUB and Kindle. Book excerpt: The main aim of the 2nd international conference on recent advances in materials manufacturing and machine learning processes-2023 (RAMMML-23) is to bring together all interested academic researchers, scientists, engineers, and technocrats and provide a platform for continuous improvement of manufactur□ing, machine learning, design and materials engineering research. RAMMML 2023 received an overwhelm□ing response with more than 530 full paper submissions. After due and careful scrutiny, about 120 of them have been selected for presentation. The papers submitted have been reviewed by experts from renowned institutions, and subsequently, the authors have revised the papers, duly incorporating the suggestions of the reviewers. This has led to significant improvement in the quality of the contributions, Taylor & Francis publications, CRC Press have agreed to publish the selected proceedings of the conference in their book series of Advances in Mechanical Engineering and Interdisciplinary Sciences. This enables fast dissemina□tion of the papers worldwide and increases the scope of visibility for the research contributions of the authors.

Download or read book Key Account Management written by Diana Woodburn and published by John Wiley & Sons. This book was released on 2012-11-13 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is crammed with distilled, practical wisdom for key account managers and their directors. Organizations claiming to practise key account management should equip everyone involved with a copy, so they really understand what they are supposed to be doing. Anything less is just old-fashioned selling." Developing successful business-to-business relationships with more customers in highly competitive markets requires processes and skills that go beyond traditional selling activity. The very best state-of-the-art strategies are set out clearly in this book by intentionally known authors who have worked at the highest levels with more key and strategic account managers worldwide than probably any other leading advisors. Based on the hugely influential KEY CUSTOMERS it looks at: Why has account management become so critical to commercial success? What are the key challenges and how do successful companies respond? What part does key account management play in strategic planning? How do companies build profitable relationships with their customers? How does key account management actually work? What does a successful key account manager look like and what skills does he/she need? How should key account managers be evaluated and rewarded? How do companies achieve key account management? By addressing these key questions Woodburn and McDonald provide tools and processes for success honed by tough consultancy projects with the boards of some of the world's leading companies. The book stresses the elements that really matter - from developing a customer categorization system that really works and analyzing the needs of key accounts; to understanding the new skills required by key account managers and ensuring that key account plans are implemented. The 'real world' approach is backed by tested principles and the latest research from the renowned Cranfield School of Management. Key Account Management comes from authors who have taught leading companies how to approach their most powerful and demanding customers and still make money. It is essential reading for all senior management with strategic responsibility, for key or strategic account directors, and for marketing and sales executives. The clear and authoritative approach also makes it an outstanding text for the serious MBA and executive student as well as business-to-business company directors and key account managers.

Download or read book The Automobile Industry and Its Impact Upon the Nation s Economy written by United States. Congress. House. Committee on Banking, Currency, and Housing. Automobile Industry Task Force and published by . This book was released on 1976 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: