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Book Retail Digital Workplace Second Edition

Download or read book Retail Digital Workplace Second Edition written by Gerardus Blokdyk and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail Digital Workplace Second Edition.

Book Retail Digital Workplace Second Edition

Download or read book Retail Digital Workplace Second Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-03-07 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: What will drive Retail Digital Workplace change? Are we making progress? and are we making progress as Retail Digital Workplace leaders? Will new equipment/products be required to facilitate Retail Digital Workplace delivery for example is new software needed? ask yourself: are the records needed as inputs to the Retail Digital Workplace process available? Will team members regularly document their Retail Digital Workplace work? This on-of-a-kind Retail Digital Workplace self-assessment will make you the dependable Retail Digital Workplace domain auditor by revealing just what you need to know to be fluent and ready for any Retail Digital Workplace challenge. How do I reduce the effort in the Retail Digital Workplace work to be done to get problems solved? How can I ensure that plans of action include every Retail Digital Workplace task and that every Retail Digital Workplace outcome is in place? How will I save time investigating strategic and tactical options and ensuring Retail Digital Workplace opportunity costs are low? How can I deliver tailored Retail Digital Workplace advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Retail Digital Workplace essentials are covered, from every angle: the Retail Digital Workplace self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Retail Digital Workplace outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Retail Digital Workplace practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Retail Digital Workplace are maximized with professional results. Your purchase includes access details to the Retail Digital Workplace self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Book Retail Digital Workplace

    Book Details:
  • Author : Gerardus Blokdyk
  • Publisher : Createspace Independent Publishing Platform
  • Release : 2018-04-04
  • ISBN : 9781987528336
  • Pages : 134 pages

Download or read book Retail Digital Workplace written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-04-04 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where do ideas that reach policy makers and planners as proposals for Retail Digital Workplace strengthening and reform actually originate? How can the value of Retail Digital Workplace be defined? What are the key elements of your Retail Digital Workplace performance improvement system, including your evaluation, organizational learning, and innovation processes? Can Management personnel recognize the monetary benefit of Retail Digital Workplace? How will you measure your Retail Digital Workplace effectiveness? This premium Retail Digital Workplace self-assessment will make you the trusted Retail Digital Workplace domain adviser by revealing just what you need to know to be fluent and ready for any Retail Digital Workplace challenge. How do I reduce the effort in the Retail Digital Workplace work to be done to get problems solved? How can I ensure that plans of action include every Retail Digital Workplace task and that every Retail Digital Workplace outcome is in place? How will I save time investigating strategic and tactical options and ensuring Retail Digital Workplace costs are low? How can I deliver tailored Retail Digital Workplace advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Retail Digital Workplace essentials are covered, from every angle: the Retail Digital Workplace self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Retail Digital Workplace outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Retail Digital Workplace practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Retail Digital Workplace are maximized with professional results. Your purchase includes access details to the Retail Digital Workplace self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.

Book The Digital Workplace

    Book Details:
  • Author : Paul Miller
  • Publisher : Dog Ear Publishing
  • Release : 2012
  • ISBN : 1457510960
  • Pages : 220 pages

Download or read book The Digital Workplace written by Paul Miller and published by Dog Ear Publishing. This book was released on 2012 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where do you work? We may answer this question with a physical location... but increasingly that is either only a partial truth, impossible to answer or just irrelevant. In this fascinating, highly personal investigation into work, Paul Miller challenges us rethink how and where we work today. Blending his own working career experiences, with those of organizations, Miller says it is the 'digital' in the workplace that now defines and shapes our working lives. Building on compelling stories from well-known organizations, Miller explains in a powerful narrative how every aspect of work is being transformed. This is an essential exploration of modern and future work that we can all relate to personally. Addiction, disappointment, liberation, slavery, speed - 'The Digital Workplace' is a captivating manifesto for work that lingers in the head and the heart. Paul Miller is a technology and social entrepreneur. He is CEO and Founder of the Digital Workplace Forum and the Intranet Benchmarking Forum and has been at the heart of the work and technology revolution for the last decade. He is the host of IBF Live, a monthly intranet media show, and Executive Producer and host of the annual IBF 24, which features 24 hours of the world's best intranets plus thought-provoking discussion on how work is being redesigned through technology. He has been featured in the Wall Street Journal, and wrote the best-selling book Mobilising the Power of What You Know. After an early career as a business journalist and speech writer, he published the influential WAVE magazine in 1990 and established The Empowerment Group in 1992, pioneering new approaches to communication within major organizations. In 1993, he co-founded the Ideas Cafe, a regular innovation event, shaped along social software lines during the early days of the web. Paul was one of the leaders of the innovative 'Fathers and Daughters Weekends'. He lives in London and has two daughters.

Book The New Digital Workplace

Download or read book The New Digital Workplace written by Kendra Briken and published by Bloomsbury Publishing. This book was released on 2017-03-30 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: With contributions from over 20 leading scholars from across the globe, this new book brings together a number of papers that have been presented at the annual International Labour Process Conference, at which the conference theme 'Working Revolutions: Revolutionising Work' provided the inspiration for many of the chapters included in this volume. Grounded in Labour Process Theory, the text examines how digital technologies impact on work and organisations and provides a rigorous account of the technological, organizational and work related changes in both the new digital industries and in the traditional service and manufacturing sectors. The book covers many of the most significant contemporary issues and subjects in the field, including the representation of women in IT, workplace cyberbulling, virtualisation and the video games industry. This book is essential reading for upper-level undergraduate and postgraduate students studying modules related to technology and work, as well as modules in work sociology on sociology degree programmes.

Book The Workplace You Need Now

Download or read book The Workplace You Need Now written by Sanjay Rishi and published by John Wiley & Sons. This book was released on 2021-10-26 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accelerated by the COVID-19 pandemic, the world of work has undergone a lasting transformation. Individuals, organizations and institutions are seeking the right balance of workspace opportunities. Workers want to know how remote work can fit into their lives, and how the office can meet their needs. In The Workplace You Need Now: Shaping Spaces for the Future of Work, work environment executives and experts Dr. Sanjay Rishi, Benjamin Breslau and Peter Miscovich deliver a practical framework for how to plan, invest in and create effective digital/physical hybrid workplaces that are beginning to define the world of work. The book explores paths to creating new workplaces that drive the four C's of value: culture, collaboration, creativity, and community. It walks you through the design of custom, flexible, digitally integrated workplaces that manifest new ways of working, and attract tomorrow's top talent. You'll discover the personalized, responsible, and experiential workplace that individuals and organizations alike seek to encourage human interaction, and fuel creativity and growth. You’ll learn the path to the purposeful, resilient workplace that incorporates the emerging imperatives of health, wellness and environmental sustainability. Rich with examples from leading organizations from across the globe, The Workplace You Need Now is an indispensable resource for individuals, as well as businesses of all shapes and sizes trying to find the right solution that works for them right now.

Book Redefining Retail

Download or read book Redefining Retail written by Philip Kotler and published by John Wiley & Sons. This book was released on 2024-01-22 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the new realities of working in the post-digital era of consumer brand and retail marketing. In Redefining Retail: 10 Guiding Principles for a Post-Digital World, renowned international marketers Prof. Philip Kotler and Dr. Giuseppe Stigliano deliver a timely and insightful examination of retail and consumer brand marketing. In the book, you’ll find practical and concrete techniques for redefining your organisation’s internal operations and processes, as well as its business strategy. You’ll rethink the entire value chain as you consider the growing importance of sustainability, diversity and inclusion, working policies, and more. The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss: The main challenges retailers face in a world that’s been fundamentally transformed by the digital revolution. How to future-proof your marketing strategy, including 10 guiding principles for a new customer experience at retailers and consumer brands. The opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms. Perfect for managers, entrepreneurs, consultants, and investors in both the B2B and B2C sectors, Redefining Retail: 10 Guiding Principles for a Post-Digital World will also prove invaluable to students of management, marketing and business administration, as well as anyone with an interest in the evolution of commerce.

Book The Digital Renaissance of Work

Download or read book The Digital Renaissance of Work written by Paul Miller and published by Routledge. This book was released on 2016-12-08 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of work is going through an unprecedented revival driven by new technologies. The Digital Renaissance of Work: Delivering Digital Workplaces Fit for the Future will take the reader on a journey into the emerging technology-led revival of work. A unique combination of thought leadership and technical know-how, this book will bring the reader up-to-date with the latest developments in the field, such as: freelancing the organisation/ work but no jobs, localisation/ work but not place, time travel and death of the weekend, trust, privacy and the quantified employee, leadership in the hyper connected organisation, beyond the office/ the mobile frontline, automation and the frontiers of work, as well as setting out how to lay down the roadmap for the digital workplace: the human centred digital workplace, making the business case, setting up the digital workplace programme, technology deployment, measuring the digital workplace. The book will draw on new case studies from major organisations with which Paul Miller is in regular discussion, such as: Accenture - aligning the digital and physical workplaces; Barclays - innovating in a regulated environment; Deutsche Post/ DHL - leading at the mobile frontline; Environment Agency - real time collaboration; IBM - pushing the digital workplace frontiers; IKEA - measuring the digital workplace; SAP - gamifying the enterprise. Paul Miller’s follow up to his critically acclaimed The Digital Workplace picks up the story to provide organisations with an understanding of the structural and organizational implications the emerging technology has for the workplace. His insights, backed by the considerable research of the Digital Workplace Forum, offer a lifeline to organizations needing to make better sense of a very uncertain future.

Book Retail Futures

    Book Details:
  • Author : Eleonora Pantano
  • Publisher : Emerald Group Publishing
  • Release : 2020-10-07
  • ISBN : 1838676635
  • Pages : 276 pages

Download or read book Retail Futures written by Eleonora Pantano and published by Emerald Group Publishing. This book was released on 2020-10-07 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book includes new theory, original empirical evidence, and applied case studies synthesizing advances in innovation and technology for the retail sector. Chapters identify the challenges retailers face in response to new practices, suggesting how the sector can respond to technological developments, ethical considerations and privacy issues.

Book Big Data Analytics for Improved Accuracy  Efficiency  and Decision Making in Digital Marketing

Download or read book Big Data Analytics for Improved Accuracy Efficiency and Decision Making in Digital Marketing written by Singh, Amandeep and published by IGI Global. This book was released on 2021-06-18 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The availability of big data, low-cost commodity hardware, and new information management and analytic software have produced a unique moment in the history of data analysis. The convergence of these trends means that we have the capabilities required to analyze astonishing data sets quickly and cost-effectively for the first time in history. They represent a genuine leap forward and a clear opportunity to realize enormous gains in terms of efficiency, productivity, revenue, and profitability especially in digital marketing. Data plays a huge role in understanding valuable insights about target demographics and customer preferences. From every interaction with technology, regardless of whether it is active or passive, we are creating new data that can describe us. If analyzed correctly, these data points can explain a lot about our behavior, personalities, and life events. Companies can leverage these insights for product improvements, business strategy, and marketing campaigns to cater to the target customers. Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing aids understanding of big data in terms of digital marketing for meaningful analysis of information that can improve marketing efforts and strategies using the latest digital techniques. The chapters cover a wide array of essential marketing topics and techniques, including search engine marketing, consumer behavior, social media marketing, online advertising, and how they interact with big data. This book is essential for professionals and researchers working in the field of analytics, data, and digital marketing, along with marketers, advertisers, brand managers, social media specialists, managers, sales professionals, practitioners, researchers, academicians, and students looking for the latest information on how big data is being used in digital marketing strategies.

Book Work Appropriation and Social Inequality

Download or read book Work Appropriation and Social Inequality written by Antonia Kupfer and published by Vernon Press. This book was released on 2021-09-07 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is a collection of subject-oriented studies on paid work. Each chapter refers to the social structures that form conditions for peoples’ working contexts and interprets workers’ and employees’ narrations on work. Work appropriation—a process of formation of subjectivity, in which workers and employees relate to the social status of their occupations and the use-value of their work in actively dealing with the work’s content and conditions—serves as a comprehensive concept for each varying subject-oriented approach in the volume. ‘Work Appropriation and Social Inequality’ focuses on social inequality, understood as the distribution of life chances that privilege some and discriminate others and reveals the unequal conditions for, and outcomes of, work appropriation. By analyzing work appropriation, it uses a broader concept than that of ‘meaning of work’ or ‘meaningful work’ as it includes the practice and processes of working. The volume’s subject-oriented approach to work differs from the stream ‘subjectivation’ in going beyond individuals’ desires for self-realization in work and to companies’ requirements of accessing emotional and personal dimensions of their workforce. The volume contains three parts: the first lays out basic approaches to work appropriation and social inequality, the second analyses current threats to work appropriation in the UK and Germany, and the third consists of a philosophical outlook on work in the Anthropocene. The book’s impact lies in pushing forward the debate on how work appropriations are linked to unequal social structures. It will therefore appeal to social scientists interested in social inequality, sociology of work and organization, as well as students and teachers at the undergraduate and graduate level in the areas of social sciences.

Book Digital Workplace Strategy   Design

Download or read book Digital Workplace Strategy Design written by Oscar Berg and published by BoD - Books on Demand. This book was released on 2018-08-21 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do most digital work environments slow employees down? Many organizations have lost control of the digital workplace to uncoordinated organic growth. If you're looking for tools to get back in the driver's seat and maximize value creation, then Digital Workplace Strategy & Design is just what the doctor ordered. With its ready-to-use templates and real-world examples, you will be primed to master the digital workplace and unlock the enormous potential of a holistic, iterative, and user-centered approach based on design thinking. The time and money your organization will save and the hassle your employees will be spared are just the tip of the iceberg. Imagine how much value your employees will create when they are empowered to work smarter together. Your step-by-step guide to - Identifying key problems and digital opportunities. - Adopting a new and smarter approach to the digital workplace. - Maximizing value creation with the help of service orientation. - Crafting a powerful digital workplace strategy rooted in hands-on experience and proven methodology. - Learning how to design winning digital services with actionable tools. What sets this book apart What distinguishes this book from others on digitalization, digital transformation, and the digital workplace is how extensively it is used in practice. This is because authors Oscar Berg and Henrik Gustafsson draw from a wealth of hands-on experience and apply these same steps in multinational companies from a variety of industries. Join the community Grab this book today and join a growing community of digital workplace and digitalization changemakers.

Book Intimacy at Work

    Book Details:
  • Author : Stefana Broadbent
  • Publisher : Routledge
  • Release : 2016-07-01
  • ISBN : 1315426110
  • Pages : 117 pages

Download or read book Intimacy at Work written by Stefana Broadbent and published by Routledge. This book was released on 2016-07-01 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to some social critics, the digital age involves a retreat into the isolation of intelligent machines. Acclaimed scholar Stefana Broadbent takes another view, that digital technologies allow people to bring their private lives into the often alienating world of work. Through ethnographic evidence and data gathered from large samples in Europe and the U.S., Intimacy at Work looks at a paradox in modern life: Although human beings today spend so much of their waking hours working, they remain increasingly connected to family and friends—because of digital and social media. This book -shows how portable communications sustain personal networks offering a sense of identity, comfort, support, and enjoyment in the workplace;-demonstrates through numerous case studies that digital technologies provide a kind of “safety net” in times of economic crisis, softening the precariousness of existence;-is a revised edition of a volume published in French (L’Intimité au Travail, 2011), which won the prestigious AFCI Prize for books on business communications.

Book Build a Next Generation Digital Workplace

Download or read book Build a Next Generation Digital Workplace written by Shailesh Kumar Shivakumar and published by Apress. This book was released on 2019-11-30 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evolve your traditional intranet platform into a next-generation digital workspace with this comprehensive book. Through in-depth coverage of strategies, methods, and case studies, you will learn how to design and build an employee experience platform (EXP) for improved employee productivity, engagement, and collaboration. In Build a Next-Generation Digital Workplace, author Shailesh Kumar Shivakumar takes you through the advantages of EXPs and shows you how to successfully implement one in your organization. This book provides extensive coverage of topics such as EXP design, user experience, content strategy, integration, EXP development, collaboration, and EXP governance. Real-world case studies are also presented to explore practical applications. Employee experience platforms play a vital role in engaging, empowering, and retaining the employees of an organization. Next-generation workplaces demand constant innovation and responsiveness, and this book readies you to fulfill that need with an employee experience platform. You will: Understand key design elements of EXP, including the visual design, EXP strategy, EXP transformation themes, information architecture, and navigation design.Gain insights into end-to-end EXP topics needed to successfully design, implement, and maintain next-generation digital workplace platforms.Study methods used in the EXP lifecycle, such as requirements and design, development, governance, and maintenanceExecute the main steps involved in digital transformation of legacy intranet platforms to EXP.Discover emerging trends in digital workplace such as gamification, machine-led operations model and maintenance model, employee-centric design (including persona based design and employee journey mapping), cloud transformation, and design transformation.Comprehend proven methods for legacy Intranet modernization, collaboration, solution validation, migration, and more. Who This Book Is For Digital enthusiasts, web developers, digital architects, program managers, and more.

Book Testing Practitioner Handbook

Download or read book Testing Practitioner Handbook written by Renu Rajani and published by Packt Publishing Ltd. This book was released on 2017-03-22 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain insights into the latest technology and business trends within testing domains About This Book This book covers the latest trends that every Testing and QA professional should keep up-to-date with given the advancements in digital technologies. Master cutting-edge testing techniques for emerging areas such as IOT, Machine Learning, Cognitive. Best practices for Testing and Quality Assurance within several industry domains. Who This Book Is For This book is targeted at those working in the QA and Testing areas. The book does not cover testing basics, which QA professional are already familiar with—for example, writing a test plan or test case, and so on. What You Will Learn Understand the TCOE model, managed services, the structure of testing in Agile/DevOps engagements, factory models, and crowdsourcing Implement testing processes, practices, and automation tools in the Agile/DevOps life cycle Adapt to current technologies in social media, mobile, analytics and the Cloud Leverage cognitive intelligence/machine-learning, robotics, and the Internet of Things in testing How key industries/domains (consumer products and retail, energy and utilities, healthcare, telecom, and automotive) adapt to digital transformation Future directions for the QA industry, consulting careers, testing profession, and professionals In Detail The book is based on the author`s experience in leading and transforming large test engagements and architecting solutions for customer testing requirements/bids/problem areas. It targets the testing practitioner population and provides them with a single go-to place to find perspectives, practices, trends, tools, and solutions to test applications as they face the evolving digital world. This book is divided into five parts where each part explores different aspects of testing in the real world. The first module explains the various testing engagement models. You will then learn how to efficiently test code in different life cycles. The book discusses the different aspects of Quality Analysis consideration while testing social media, mobile, analytics, and the Cloud. In the last module, you will learn about futuristic technologies to test software. By the end of the book, you will understand the latest business and IT trends in digital transformation and learn the best practices to adopt for business assurance. Style and approach This book is a compilation of the latest business and IT trends in digital transformation & Tools and Best Practices that QA professionals need to adopt for business assurance.

Book Omnichannel Retail

Download or read book Omnichannel Retail written by Tim Mason and published by Kogan Page Publishers. This book was released on 2019-04-03 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: FINALIST: Business Book Awards 2020 - Sales and Marketing Category According to many reports, the physical retail experience is in crisis as more and more consumers shift to internet shopping. Despite this, the majority of global purchases still happen offline, from 90% of sales in the US through to 92% of sales in the UK and 94% in China. The big change is that today's shopper seeks content and advice online before buying in store. Omnichannel Retail celebrates all the advantages of the physical shopping experience, from its sensory selection through to try-before-you buy, and its potential for providing an instant and profitable retail solution, while explaining the imperative of bringing the power of digital and an omnichannel experience to everyday shopping. Connecting the digital customer to the physical customer, Omnichannel Retail delivers a wealth of opportunities for the bricks and mortar store, including an enhanced customer journey, effortlessly tailoring specific products to a particular customer, exploiting surge pricing, upselling lucrative products and above all, building real, and profitable, relationships with your best customers. Based on over thirty years in loyalty marketing, Tim Mason diligently addresses the challenges facing retailers, providing tangible and proven solutions to capitalize on the changing retail landscape.

Book Work Disrupted

Download or read book Work Disrupted written by Jeff Schwartz and published by John Wiley & Sons. This book was released on 2021-01-07 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you only read one book on the future of work, Work Disrupted: Opportunity, Resilience, and Growth in the Accelerated Future of Work should be that book. The future of work swept in sooner than expected, accelerated by Covid-19, creating an urgent need for new maps, new mindsets, new strategies-- and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting’s Future of Work practice, Schwartz brings clarity, humor, wisdom, and practical advice to the future of work, a topic surrounded by misinformation, fear, and confusion. With a fundamental belief in the power of human innovation and creativity, Schwartz presents the key issues, critical choices, and potential pitfalls that must be on everyone’s radar. If you're anxious about robots taking away your job in the future, you will take comfort in the realistic perspective, fact-based insights, and practical steps Schwartz offers. If you're not sure where to even begin to prepare, follow his level-headed advice and easy-to-follow action plans. If you're a business leader caught between keeping up, while also being thoughtful about the next moves, you will appreciate the playbook directed at you. If you're wondering how Covid-19 will change how and where you will work, Work Disrupted has you covered. Written in a conversational style by Schwartz, with Suzanne Riss, an award-winning journalist and book author, Work Disrupted offers a welcome alternative to books on the topic that lack a broad perspective or dwell on the problems rather than offer solutions. Timely and insightful, the book includes the impact of Covid-19 on our present and future work. Interviews with leading thinkers on the future of work offer additional perspectives and guidance.Cartoons created for the book by leading business illustrator Tom Fishburne bring to life the reader’s journey and the complex issues surrounding the topic. Told from the perspective of an economist, management advisor, and social commentator, Work Disrupted offers hope--and practical advice--exploring such topics as: How we frame what lies ahead is a critical navigational tool. Discover the signposts that can serve as practical guides for individuals who have families to support, mortgages to pay, and want to stay gainfully employed no matter what the future holds. The importance of recognizing the rapidly evolving opportunities in front of us. Learn how to build resilience—in careers, organizations, and leaders—for what lies ahead. Why exploring new mental models helps us discover the steps we need to take to thrive. Individuals can decide how to protect their livelihood while businesses and public institutions can consider how they can lead and support workforces to thrive in twenty-first-century careers and work. "Jeff's marvelous book is a roadmap for the new world of work with clear signposts. His insights will help readers discover opportunities, take action, and find hope in uncertain times. The ideas are fresh, beautifully crafted, and immediately applicable. This is not only a book to be read, but savored and used." —Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan; Partner, the RBL Group; Co-author Reinventing the Organization