Download or read book Release the Hostages written by Richard Klapholz and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is Customer Support More Than A Necessary Evil? For decades the Theory of Constraints has revolutionized the business world from Production on the shop floor to Engineering, Project Management and Marketing & Sales, the implementation of TOC has resulted in systemwide improvements that have increased profitability without significant investment. In this book, the sequel to The Cash Machine, we learn how Customer Support, considered both the long arm of R&D and the extended support arm of Sales, can benefit from the application of TOC by becoming a profitable entity that sells services based on the value that's provided to customers and systematically puts resources and infrastructure in place in order to deliver quality support while making more money now and in the future.
Download or read book October Surprise written by Gary Sick and published by Three Rivers Press. This book was released on 1992 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: The explosive book that sparked a congressional investigation is now in paperback and updated with new testimony from key participants. Naval veteran Gary Sick was the principal White House aide for Iran during the hostage crisis of 1979-81 and is the author of All Fall Down: America's Tragic Encounter with Iran. Photographs.
Download or read book Taken Hostage written by David Farber and published by Princeton University Press. This book was released on 2009-01-10 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: On November 4, 1979, Iranian militants stormed the United States Embassy in Tehran and took sixty-six Americans captive. Thus began the Iran Hostage Crisis, an affair that captivated the American public for 444 days and marked America's first confrontation with the forces of radical Islam. Using hundreds of recently declassified government documents, historian David Farber takes the first in-depth look at the hostage crisis, examining its lessons for America's contemporary War on Terrorism. Unlike other histories of the subject, Farber's vivid and fast-paced narrative looks beyond the day-to-day circumstances of the crisis, using the events leading up to the ordeal as a means for understanding it. The book paints a portrait of the 1970s in the United States as an era of failed expectations in a nation plagued by uncertainty and anxiety. It reveals an American government ill prepared for the fall of the Shah of Iran and unable to reckon with the Ayatollah Khomeini and his militant Islamic followers. Farber's account is filled with fresh insights regarding the central players in the crisis: Khomeini emerges as an astute strategist, single-mindedly dedicated to creating an Islamic state. The Americans' student-captors appear as less-than-organized youths, having prepared for only a symbolic sit-in with just a three-day supply of food. ABC news chief Roone Arledge, newly installed and eager for ratings, is cited as a critical catalyst in elevating the hostages to cause célèbre status. Throughout the book there emerge eerie parallels to the current terrorism crisis. Then as now, Farber demonstrates, politicians failed to grasp the depth of anger that Islamic fundamentalists harbored toward the United States, and Americans dismissed threats from terrorist groups as the crusades of ineffectual madmen. Taken Hostage is a timely and revealing history of America's first engagement with terrorism and Islamic fundamentalism, one that provides a chilling reminder that the past is only prologue.
Download or read book We Want to Negotiate written by Joel Simon and published by . This book was released on 2019-01-08 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A wise and thorough investigation." - Lawrence Wright, author ofThe Looming Tower andThe Terror Years Starting in late 2012, Westerners working in Syria -- journalists and aid workers -- began disappearing without a trace. A year later the world learned they had been taken hostage by the Islamic State. Throughout 2014, all the Europeans came home, first the Spanish, then the French, then an Italian, a German, and a Dane. In August 2014, the Islamic State began executing the Americans -- including journalists James Foley and Steven Sotloff, followed by the British hostages. Joel Simon, who in nearly two decades at the Committee to Protect Journalists has worked on dozens of hostages cases, delves into the heated hostage policy debate. The Europeans paid millions of dollars to a terrorist group to free their hostages. The US and the UK refused to do so, arguing that any ransom would be used to fuel terrorism and would make the crime more attractive, increasing the risk to their citizens.We Want to Negotiate is an exploration of the ethical, legal, and strategic considerations of a bedeviling question: Should governments pay ransom to terrorists?
Download or read book American Hostage written by Micah Garen and published by Simon and Schuster. This book was released on 2005-10-11 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: A rare and powerful story of hope, love, survival,and the struggle to bring back alive a hostage in Iraq Micah Garen and Marie-Hélène Carleton were journalists and filmmakers working in Iraq on a documentary about the looting of the country's legendary archaeological sites, with their Iraqi translator Amir Doshi. In the late summer of 2004, they began to wrap up their work, and Marie-Hélène returned home while Micah remained for a final two weeks of filming. As Micah and Amir were filming in a Nasiriyah market, something went horribly wrong: Micah, who wore a bushy mustache and was dressed in Iraqi clothing, was unmasked as a foreigner and kidnapped by militants in southern Iraq. Home in New York, Marie-Hélène awoke to a gut-wrenching phone call from Micah's mother with word of his abduction. She promised Micah's mother the impossible--that together they would bring Micah back alive. American Hostage is the remarkable memoir of Micah Garen's harrowing abduction and survival in captivity, as well as the heroic and successful struggle of Marie-Hélène; Micah's sister, Eva; along with family and friends to win Micah's and Amir's release from their captors. The world watched and waited as Micah's drama unfolded, but the authors, now safely home and engaged to be married, detail the dramatic untold story. After learning of Micah's abduction, Marie-Hélène took a risky and unusual step: instead of relying on the authorities to rescue Micah, she used her recent experience in Iraq to construct a massive grassroots effort to reach out to Micah's captors and plead for his release. As fighting between Coalition forces and the Mahdi Army raged in Najaf, Micah and Amir became pawns in a terrible political game. The kidnappers released a video threatening to kill Micah unless the United States withdrew from Najaf within forty-eight hours. In response, Marie-Hélène's and Micah's families redoubled their efforts, eventually sending a representative to Nasiriyah to lobby for Micah. While Marie-Hélène worked on his release, Micah, imprisoned alongside Amir under armed guard deep in the marshes of southern Iraq, lived the nightmare of a hostagehaunted by the alternating impulses of hope and despair, his desire for survival and plans of escape. His experience reveals a great deal about the lives and minds of militants in southern Iraq. American Hostage is an engrossing and rare story of how hope, love, and communal effort can overcome war, distance, and cultural differences in Iraq.
Download or read book The ISIS Hostage written by Puk Damsgard and published by Simon and Schuster. This book was released on 2017-05-09 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a tense and riveting narrative, The ISIS Hostage details freelance photographer Daniel Rye's 13-month ordeal at the hands of the Islamic State after he was captured in Syria, and the misery inflicted upon him, and 19 other hostages, by their guards.This compelling account also follows Daniel's family and the nerve-wracking negotiations with his kidnappers. It traces their horrifying journey through impossible dilemmas, and offers a rare glimpse into the secret world of the investigation launched to locate and free not only Daniel, but also the American freelance journalist and fellow hostage James Foley.Written with Daniel's full cooperation and based on interviews with former fellow prisoners, jihadists, and key figures who worked behind the scenes to secure his release, The ISIS Hostage reveals for the first time the torment suffered by the captives and tells a moving and terrifying story of friendship, torture, and survival.
Download or read book Hostages No More written by Betsy DeVos and published by Center Street. This book was released on 2022-06-21 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a National Bestseller! From coronavirus lockdowns to critical race theory in the classroom, it has become crystal clear that America’s schools aren’t working for America’s students and parents. No one knows this better than Betsy DeVos. Long before she was tapped by President Trump to serve as secretary of education, DeVos established herself as one of the country’s most influential advocates for education reform, from school choice and charter schools to protecting free speech on campus. She’s unflinching in standing up to the powerful interests who control and benefit from the status quo in education – which is why the unions, the media, and the radical left made her public enemy number one. Now, DeVos is ready to tell her side of the story after years of being vilified by the radical left for championing common-sense, conservative reforms in America’s schools. In Hostages No More, DeVos unleashes her candid thoughts about working in the Trump administration, recounts her battles over the decades to put students first, hits back at “woke” curricula in our schools, and details the reforms America must pursue to fix its long and badly broken education system. And she has stories to tell: DeVos offers blunt insights on the people and politics that stand in the way of fixing our schools. For students, families and concerned citizens, DeVos shares a roadmap for reclaiming education and securing the futures of our kids – and America.
Download or read book Rescue Mission Report written by United States. Joint Chiefs of Staff. Special Operations Review Group and published by . This book was released on 1980 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book American hostages in Iran the conduct of a crisis written by and published by . This book was released on 1985 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hostage at the Table written by George Kohlrieser and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Download or read book America Held Hostage written by Pierre Salinger and published by Garden City, N.Y. : Doubleday. This book was released on 1981 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: A behind-the-scenes account of the negotiations to free the 52 hostages held by revolutionary students in Iran.
Download or read book Man Without a Gun written by Giandomenico Picco and published by Crown. This book was released on 1999 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Man Without a Gun is the true story of a single UN diplomat's astonishing high-wire struggle for peace in the Middle East.
Download or read book Hostage Zero written by John Gilstrap and published by Pinnacle Books . This book was released on 2012-04-24 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: A mysterious kidnapping kicks off ”a roller-coaster ride of adrenaline-inducing plot twists” in this thriller by the New York Times bestselling author (Publishers Weekly, starred review). With his elite team of agents at Security Solutions, hostage rescue expert Jonathan Grave goes where the government can't. Now he’s been called in to locate two teenage boys who have been kidnapped from a residential high school in Virginia. But tracking them down is just the beginning. To keep them and his covert team alive, Grave plunges into the heart of an ugly secret whose insidious path reaches from one of the world's most remote places into the highest corridors of power. And he must defeat enemies who are willing to kill to keep the truth from being revealed.
Download or read book Guests of the Ayatollah written by Mark Bowden and published by Open Road + Grove/Atlantic. This book was released on 2007-12-01 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times–bestselling author of Black Hawk Down delivers a “suspenseful and inspiring” account of the Iranian hostage crisis of 1979 (The Wall Street Journal). On November 4, 1979, a group of radical Islamist students, inspired by the revolutionary Iranian leader Ayatollah Khomeini, stormed the U.S. embassy in Tehran. They took fifty-two Americans captive, and kept nearly all of them hostage for 444 days. In Guests of the Ayatollah, Mark Bowden tells this sweeping story through the eyes of the hostages, the soldiers in a new special forces unit sent to free them, their radical, naïve captors, and the diplomats working to end the crisis. Bowden takes us inside the hostages’ cells and inside the Oval Office for meetings with President Carter and his exhausted team. We travel to international capitals where shadowy figures held clandestine negotiations, and to the deserts of Iran, where a courageous, desperate attempt to rescue the hostages exploded into tragic failure. Bowden dedicated five years to this research, including numerous trips to Iran and countless interviews with those involved on both sides. Guests of the Ayatollah is a detailed, brilliantly recreated, and suspenseful account of a crisis that gripped and ultimately changed the world. “The passions of the moment still reverberate . . . you can feel them on every page.” —Time “A complex story full of cruelty, heroism, foolishness and tragic misunderstandings.” —Pittsburgh Post-Gazette “Essential reading . . . A.” —Entertainment Weekly
Download or read book In the Shadow of the Ayatollah written by William Daugherty and published by Naval Institute Press. This book was released on 2016-08-15 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Still vivid in many Americans' memories are the 444 days of 1979 when Islamic militants held U.S. diplomatic personnel hostage in Iran. Though their story has been told before, never has it been related from such a perspective. Unique among the hostages, the author was an officer for the Central Intelligence Agency serving at the U.S. embassy in Tehran. Once his CIA connection was discovered, Bill Daugherty became a special target of his captors and was subjected to extraordinarily harsh treatment. He managed to survive the ordeal by relying upon his Marine Corps training and combat experience and his remarkable inner reserve of fortitude. Ultimately he was awarded the State Department Medal of Valor and the CIA Exceptional Service Medal. Drawing on intelligence information not readily available to previous writers, recently declassified materials, interviews with such key government officials as former national security adviser Zbigniew Brzezinski and former CIA director and ambassador to Iran Richard Helms, and to his own firsthand knowledge, Daugherty sheds light on this disturbing event, particularly with respect to the decision-making process in the White House. Among his revelations is the involvement of the Soviet Union. Despite his personal involvement, Daugherty has produced an impressively objective account of the tragedies and triumphs that marked this black time in U.S. history. It is both a harrowing adventure story and a serious look at U.S.-Iran relations. The pivotal event continues to evoke emotions and begs careful analysis for potential lessons learned.
Download or read book Understanding and Responding to the Terrorism Phenomenon written by O. Nikbay and published by IOS Press. This book was released on 2007-06-29 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since terrorism is a global issue, counter-terrorism studies are also a global issue which requires cooperation and collaboration of multi-dimensional groups such as academicians representing the theoretical and research part, policymakers representing the coordination and authorization part and professionals representing the practical and real life experience. This publication is unique because it includes the researches, experiences and perceptions of all parts of this cooperation and collaboration. Hence, there are four primary sections in this book elaborating their perspectives: Understanding Terrorism, Suicide Attacks, Radical terrorism and Case Studies, Strategies and Tactics for Dealing with Terrorist Hostage Sieges, Hijackings and Kidnappings, and Counter-Terrorism Policies: Lessons for the Future. This book encapsulates these various themes that highlight how to understand the terrorism phenomenon and analyze how to respond to terrorism and terrorist operations and how to promote counter terrorism policies and strategies.
Download or read book Argo written by Antonio Mendez and published by Penguin. This book was released on 2013-02-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The true account of a daring rescue that inspired the film ARGO, winner of the 2012 Academy Award for Best Picture On November 4, 1979, Iranian militants stormed the American embassy in Tehran and captured dozens of American hostages, sparking a 444-day ordeal and a quake in global politics still reverberating today. But there is a little-known drama connected to the crisis: six Americans escaped. And a top-level CIA officer named Antonio Mendez devised an ingenious yet incredibly risky plan to rescue them before they were detected. Disguising himself as a Hollywood producer, and supported by a cast of expert forgers, deep cover CIA operatives, foreign agents, and Hollywood special effects artists, Mendez traveled to Tehran under the guise of scouting locations for a fake science fiction film called Argo. While pretending to find the perfect film backdrops, Mendez and a colleague succeeded in contacting the escapees, and smuggling them out of Iran. Antonio Mendez finally details the extraordinarily complex and dangerous operation he led more than three decades ago. A riveting story of secret identities and international intrigue, Argo is the gripping account of the history-making collusion between Hollywood and high-stakes espionage.
