Download or read book Relational Intelligence written by Dharius Daniels and published by Zondervan. This book was released on 2020-01-28 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relational Intelligence is your action plan for getting smart about who you surround yourself with. Using Jesus's relational framework for choosing the twelve disciples, this book gives you the tools you need to define, discern, align, assess, and activate your relationships to unlock your greatest potential. Years of ministry leadership experience have taught Dr. Dharius Daniels that there's no such thing as a casual relationship. All of our relationships either push us forward into our God-given purposes or hold us back from who we're meant to be. If you're serious about taking your life to the next level, you should be serious about taking your relationships to the next level, too. Scripture gives us a blueprint for the way relationships should be managed, and this blueprint helps us construct and grow relationships that are fruitful. It tells us that our spiritual, physical, financial, emotional, and professional progress is greatly impacted by who we allow to be a part of our lives and what part we allow them to play. Relational Intelligence reminds us that with our destiny on the line, relationships are too consequential to nonchalantly roll the dice in managing them. Daniels shows us that relationships were part of God's design, and when we understand and apply what God has to say about them, we can finally learn to: Reflect on the people that God has placed in our lives Avoid unnecessary relational turmoil Be intentional in each of our relationships Accomplish our God-given purpose When your purpose is on the line, the cost of relational unintelligence is too great to pay. Join Daniels as you uncover the secret to gaining the relational intelligence you need to build the purposeful life that you want.
Download or read book Social Intelligence written by Daniel Goleman and published by Bantam. This book was released on 2006-09-26 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year and selling more than five million copies worldwide. Now, once again, Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are “wired to connect” and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies—down to the level of our genes—for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a “neural ballet” that connects us brain to brain with those around us. Our reactions to others, and theirs to us, have a far-reaching biological impact, sending out cascades of hormones that regulate everything from our hearts to our immune systems, making good relationships act like vitamins—and bad relationships like poisons. We can “catch” other people’s emotions the way we catch a cold, and the consequences of isolation or relentless social stress can be life-shortening. Goleman explains the surprising accuracy of first impressions, the basis of charisma and emotional power, the complexity of sexual attraction, and how we detect lies. He describes the “dark side” of social intelligence, from narcissism to Machiavellianism and psychopathy. He also reveals our astonishing capacity for “mindsight,” as well as the tragedy of those, like autistic children, whose mindsight is impaired. Is there a way to raise our children to be happy? What is the basis of a nourishing marriage? How can business leaders and teachers inspire the best in those they lead and teach? How can groups divided by prejudice and hatred come to live together in peace? The answers to these questions may not be as elusive as we once thought. And Goleman delivers his most heartening news with powerful conviction: we humans have a built-in bias toward empathy, cooperation, and altruism–provided we develop the social intelligence to nurture these capacities in ourselves and others.
Download or read book RQ relationship Intelligence written by Richard A. Panzer and published by . This book was released on 1999-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Baby Boomers to Generation Xers, more and more men and women are concluding that the sexual promised land is more hype than paradise and that we are starved for love. This shift in attitude is complemented by scientific research which now tells us that marital commitment is good for your sex life and leads to better physical and mental health.A lot of Baby Boomers have left behind their old ways. There is a shift going on in American culture towards Marital Intelligence, or committed, monogamous relationships.
Download or read book Creating Intelligent Teams written by Anne Rod and published by eBook Partnership. This book was released on 2015-11-24 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Intelligent Teams is a different way to initiate, manage and lead effective and positive change in teams and organisations. For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on: how to recognise the influences on, and dynamics of, individuals and teams how to enhance team performance how effective leaders can boost productivity and build intelligent teams how to access and release the potential in teams how to navigate change successfully how to lead diversity and create culturally intelligent teams.The target audienceCreating Intelligent Teams is aimed at executives, consultants, HR and Organisational Development (OD) specialists, professional coaches and mentors - at all levels of experience, training and background - who are responsible for implementing the strategies relating to leadership, team-building, talent development, management and retention. Creating Intelligent Teams has considerable appeal both for professionals in business and management and those in the fields of consultancy and coaching. iiiTo build a world-class team you need more than handpicked individuals with high emotional intelligence - you need a team with a high RSI. On our journey to success, our team benefitted substantially from integrating the Intelligent Team approach.a"e;Rudolf Pienaar, Divisional Director, Growthpoint Management Services (Pty) LtdRelationship Systems Intelligence enables the team to quickly reach the core of the matter. It starts processes that enable the team members to have constructive collaborations and interactions with concrete and tangible results. The approach shows that everyone is part of the solution, which creates commitment to and ownership of the processes and the results. This practical book shows you how to build an intelligent team. a"e; Christina Hummert, Country Manager: Volkswagen Financial Services, Sweden
Download or read book Getting Along in Family Business written by Edwin A. Hoover and published by Routledge. This book was released on 2013-08-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a guide for business owning families and their professional advisors. The authors argue that the single most important factor to the success of any business is relationship intelligence. The book aims to demonstrate how improved relationships translate into more effective leadership, ownership and ethics in business.
Download or read book Emotional Intelligence for Couples written by John Lee and published by Turner Publishing Company. This book was released on 2011-10-07 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: From best-selling relationship expert comes a common-sense guide to help you and your partner increase your emotional intelligence, teaching you practical ways to express your feelings and strengthen your relationship. What makes a relationship healthy? Most men and women will respond that it's good communication to be able to openly express their own thoughts and feelings, and to better understand their partner's. Emotional Intelligence for Couples explains basic principles of emotional intelligence to equip you with common-sense ways to express your feelings, allowing you to enjoy greater intimacy, clearer communication, and a deeper connection than you have ever known. Discover answers to questions like: What actions and behaviors will make our relationship healthier? How can we practice healthy arguing and recognize healthy anger? How can we prevent our criticism, manipulation, and blame games? Why do I need personal boundaries?
Download or read book Subordinating Intelligence written by David P. Oakley and published by University Press of Kentucky. This book was released on 2019-03-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the late eighties and early nineties, driven by the post–Cold War environment and lessons learned during military operations, United States policy makers made intelligence support to the military the Intelligence Community's top priority. In response to this demand, the CIA and DoD instituted policy and organizational changes that altered their relationship with one another. While debates over the future of the Intelligence Community were occurring on Capitol Hill, the CIA and DoD were expanding their relationship in peacekeeping and nation-building operations in Somalia and the Balkans. By the late 1990s, some policy makers and national security professionals became concerned that intelligence support to military operations had gone too far. In Subordinating Intelligence: The DoD/CIA Post–Cold War Relationship, David P. Oakley reveals that, despite these concerns, no major changes to national intelligence or its priorities were implemented. These concerns were forgotten after 9/11, as the United States fought two wars and policy makers increasingly focused on tactical and operational actions. As policy makers became fixated with terrorism and the United States fought in Iraq and Afghanistan, the CIA directed a significant amount of its resources toward global counterterrorism efforts and in support of military operations.
Download or read book Artificial Intelligence for Customer Relationship Management written by Boris Galitsky and published by Springer Nature. This book was released on 2020-12-23 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Download or read book Mating Intelligence written by Glenn Geher and published by Psychology Press. This book was released on 2008 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: TABLE OF CONTENTS: Part 1. Introduction. D. Buss, Foreword. Preface. G. Geher, G. Miller, J. Murphy, Mating Intelligence: Towards an Evolutionarily Informed Construct. Part 2. Mate Search and Mating Intelligence. L. Penke, P.M. Todd, A.P. Lenton, B. Fasolo, How Self-assessments Can Guide Human Mating Decisions. C. De Backer, J. Braeckman, L. Farinpour, Mating Intelligence in Personal Ads. Part 3. Strategic Flexibility in Mating Intelligence. N. Li, Intelligent Priorities: Adaptive Long- and Short-Term Mate Preferences. D. Nettle, H. Clegg, Personality, Mating Strategies, and Mating Intelligence. M. OSullivan, Deception and Self-deception as Strategies in Short and Long-term Mating. V.A. Weekes-Shackelford, J.A. Easton, E.A. Stone, How Having Children Affects Mating Psychology. Part 4. Mental Fitness Indicators and Mating Intelligence. M.C. Keller, The Role of Mutations in Human Mating. A. Shaner, G. Miller, J. Mintz, Mental Disorders as Catastrophic Failures of Mating Intelligence. Part 5. Mating Intelligence and Other Individual Differences. S.B. Kaufman, A. Kozbelt, M.L. Bromley, G. Miller, The Role of Creativity and Humor in Mate Selection. J.J. Casey, J. Garrett, M.A. Brackett, S. Rivers, Emotional Intelligence, Relationship Quality, and Partner Selection. S. Kanazawa, Mating Intelligence and General Intelligence as Independent Constructs. Part 6. The Ecological Context of Mating Intelligence. J. Ash, G.G. Gallup, Jr., Brain Size, Intelligence, and Paleoclimatic Variation. A.J. Figueredo, B.H. Brumbach, D.N. Jones, J.A. Sefcek, G. Vásquez, W.J. Jacobs, Ecological Constraints on Mating Tactics. Part 7. Conclusions. G. Miller, Mating Intelligence: Frequently Asked Questions. G. Geher, M.A. Camargo, S. ORourke, Mating Intelligence: An Integrative Model and Future Research Directions.
Download or read book Relationship Intelligence Common Sense Approaches to Strengthening Relationships written by Relationship Intelligence, L.L.C. and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Intelligence and Policy written by and published by . This book was released on 2004 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Compassionate Geek written by Don R. Crawley and published by Soundtraining Net. This book was released on 2011-05-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.
Download or read book Working Relationships written by Bob Wall and published by Davies-Black Publishing. This book was released on 2008-01-11 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: A toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ) to manage conflict and develop teamwork
Download or read book Artificial Intelligence for Customer Relationship Management written by Boris Galitsky and published by Springer. This book was released on 2021-01-08 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM has evolved from storing and analyzing customers’ data to predicting and understanding their behavior by putting a CRM system in a customers’ shoes. Hence advanced reasoning with learning from small data, about customers’ attitudes, introspection, reading between the lines of customer communication and explainability need to come into play. Artificial Intelligence for Customer Relationship Management leverages a number of Natural Language Processing (NLP), Machine Learning (ML), simulation and reasoning techniques to enable CRM with intelligence. An effective and robust CRM needs to be able to chat with customers, providing desired information, completing their transactions and resolving their problems. It introduces a systematic means of ascertaining a customers’ frame of mind, their intents and attitudes to determine when to provide a thorough answer, a recommendation, an explanation, a proper argument, timely advice and promotion or compensation. The author employs a spectrum of ML methods, from deterministic to statistical to deep, to predict customer behavior and anticipate possible complaints, assuring customer retention efficiently. Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.
Download or read book Intelligence Elites and Public Accountability written by Vian Bakir and published by Routledge. This book was released on 2018-04-17 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a definitive overview of the relationships of influence between civil society and intelligence elites. The secrecy surrounding intelligence means that publication of intelligence is highly restricted, barring occasional whistle-blowing and sanitised official leaks. These characteristics mean that intelligence, if publicised, can be highly manipulated by intelligence elites, while civil society’s ability to assess and verify claims is compromised by absence of independent evidence. There are few studies on the relationship between civil society and intelligence elites, which makes it hard to form robust assessments or practical recommendations regarding public oversight of intelligence elites. Addressing that lacuna, this book analyses two case studies of global political significance. The intelligence practices they focus on (contemporary mass surveillance and Bush-era torture-intelligence policies) have been presented as vital in fighting the ‘Global War on Terror’, enmeshing governments of scores of nation-states, while challenging internationally established human rights to privacy and to freedom from torture and enforced disappearance. The book aims to synthesise what is known on relationships of influence between civil society and intelligence elites. It moves away from disciplinary silos, to make original recommendations for how a variety of academic disciplines most likely to study the relationship between civil society and intelligence elites (international relations, history, journalism and media) could productively cross-fertilise. Finally, it aims to create a practical benchmark to enable civil society to better hold intelligence elites publicly accountable. This book will be of great interest to students of intelligence studies, surveillance, media, journalism, civil society, democracy and IR in general.
Download or read book They ll Be Okay written by Collett Smart and published by Hachette Australia. This book was released on 2019-01-08 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the must-have book for parents of young people who want to keep their children safe, whole and happy. Teens and tweens are struggling with social media, relationships, and so much of what modern life is throwing at them. It's impossible for parents to be experts on all the new challenges their children are facing.That's why it's essential to turn to a real expert. Collett Smart is a psychologist, teacher, lecturer, writer - and a mum of three. She knows that it is crucial for parents to discuss uncomfortable, yet fundamentally important topics with their children - and this book tells parents why and how. If you're a parent who feels like you just don't know how to talk to your children about some of these difficult topics, this book has all the tools you need. There is invaluable advice on: * Body safety, body image and objectification * Break-ups, hook-ups and unconditional love * Sex education and pornography * Misogyny and harassment * Manners, empathy and respect Whether you want to prepare your child for the years ahead or you have an issue that needs to be addressed right now, this is the must-have book to help keep your children safe, whole and happy in these challenging times.
Download or read book Emotional Intelligence written by Brandon Goleman and published by Charlie Creative Lab Limited. This book was released on 2020-10-15 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is dedicated to helping you explore the various components of emotional intelligence and show you how you can improve at each of them.
