Download or read book Reinventing Reference How Libraries Deliver Value in the Age of Google written by Katie Elson Anderson and published by American Library Association. This book was released on 2014-12-11 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uniquely positioned to connect library users to the information they seek, and thus to the wider world, library staff who serve on the front lines of reference have both the power and responsibility to position the library as an institution that remains relevant and responsive. This collection takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future. Library leaders and visionaries from across the spectrum of institutions address such topics as -The history of reference librarianship and how it relates to the current landscape -Privacy, censorship, and reference ethics -The effects of the born digital library user on the purpose and function of reference -Strategic challenges for reference in the coming decade -A reference forecast for 2025 Placing these issues in historical and cultural context, this book offers practical solutions for new paradigms of reference service for all users.
Download or read book Reinventing Reference written by and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Reinventing Reference written by Vibiana Bowman Cvetkovic and published by American Library Association. This book was released on 2014-12-19 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future
Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2018-06-11 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.
Download or read book Envisioning the Future of Reference written by Diane Zabel and published by Bloomsbury Publishing USA. This book was released on 2020-02-25 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present. For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed—from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.
Download or read book Reference and Information Sources and Services for Children and Young Adults written by Lesley S.J. Farmer and published by Rowman & Littlefield. This book was released on 2022-09-01 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reference and information services are more important than ever for today’s young people. By analyzing key features of reference and information services to young people in school and public library environments, including the research behind the trends and issues, librarians can make sure that those services are appropriately responsive to children and teens. Based on standards and evidence-based practice, this book helps you to optimize those resources and services by: providing guidance in assessing youth communities, determining youth’s information needs and information behaviors, developing and maintaining age-appropriate reference collections (starting with the book’s core list of print and online resources), optimizing physical and virtual access to reference and information sources, interacting with youth and facilitating their reference and information literacy skills, curating and producing reference and information products, dealing with relevant legal and ethical issues, and planning effective library reference and information services for youth. Chapter sidebar examples provide food for thought.
Download or read book Information Services Today written by Sandra Hirsh and published by Rowman & Littlefield. This book was released on 2018-03-02 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition of Information Services Today: An Introduction demonstrates the ever-changing landscape of information services today and the need to re-evaluate curriculum, competency training, and one’s personal learning network in order to stay abreast of current trends and issues, and more significantly, remain competent to address the changing user needs of the information community. Specifically, the book • provides a thorough introduction, history, and overall state of the field, • gives a diverse and global perspective of what it means to be a library and information professional today, • addresses why information organizations and information and technological literacy are more important today than ever before, • discusses how technology has influenced the ways that information professionals provide information resources and services in today’s digital environment, • highlights current issues and trends and provides expert insight into emerging challenges, innovations, and opportunities for the future, and, • identifies career management strategies and leadership opportunities in the information profession. The new edition features chapter updates to address changes in information services, introducing new topics such as strategic planning, change management, design thinking, advocacy, and data management and analysis, and includes new contributing authors. The book begins with an overview of libraries and their transformation as information and technological hubs within their local and digital communities. It covers the various specializations within the field – emphasizing the exciting yet complex roles and opportunities for information professionals in a variety of information environments. With that foundation in place, it presents the fundamentals of information services, delves into management skills needed by information professionals today, and explores emerging issues related to the rapid development of new technologies. The book addresses how libraries and information centers serve different kinds of communities, highlighting the unique needs of increasingly diverse users and how information organizations and information professional’s work to fulfill those needs. This book provokes discussion, critical thinking, and interaction to facilitate the learning process. The content and supplemental materials – discussion questions, rich sets of online accessible materials, multimedia webcast interviews featuring authors from this book discussing the trends and issues in their respective areas, and chapter presentation slides for use by instructors – give readers the opportunity to develop a deeper understanding of and engagement with the topics. Additionally, this book recognizes the broad range of environments that people with Master of Library and Information Science (MLIS) degrees work in, which include both libraries and other information environments. Thus, this book does not only focus on libraries, but instead encompasses ALL kinds of information organizations.
Download or read book Colonization and Imperialism in Libraries written by Mark-Shane Scale and published by FriesenPress. This book was released on 2021-02-11 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Former university lecturer and Caribbean immigrant Mark-Shane Scale offers an unsettling look at how the centuries-old legacy of colonialism and imperialism continues to haunt one of the most seemingly innocuous and unexpected of spaces: the world’s modern libraries. Library and information sciences emerged from a noble commitment to making knowledge more easily accessible to the world. Yet, empowering and global library institutions with the ability to facilitate intercultural communication, social cohesion, and conflict resolution, have simultaneously been weaponized as instruments of ideological and cultural propaganda throughout the ages. A meticulous analysis of historical and current library systems and practices crescendos to a visionary proposal for paving the way ahead: a holistic, integrated approach to finally decolonize global libraries in a way that builds an ever-evolving archive of human knowledge and human experience that is truly inclusive of all voices—indigenous, colonized, formerly colonized, and immigrant voices alike. At the height of the information age, this book is a foundational must-read for all librarians, library school students, and library users around the world, a contemporary perspective that boldly lays out a timely and much-needed reform to an institution that might otherwise risk its relevance to the modern global landscape.
Download or read book Library Dementia Services written by Timothy J. Dickey and published by Emerald Group Publishing. This book was released on 2020-02-28 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are 50 million people globally living with Alzheimer’s disease and related dementias, and tens of millions of their caregivers. Library and information professionals must learn to assist those with dementia. This book explores best practice guidelines and concrete ideas for serving those with dementia and their caregivers.
Download or read book Play Among Books written by Miro Roman and published by Birkhäuser. This book was released on 2021-12-06 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does coding change the way we think about architecture? This question opens up an important research perspective. In this book, Miro Roman and his AI Alice_ch3n81 develop a playful scenario in which they propose coding as the new literacy of information. They convey knowledge in the form of a project model that links the fields of architecture and information through two interwoven narrative strands in an “infinite flow” of real books. Focusing on the intersection of information technology and architectural formulation, the authors create an evolving intellectual reflection on digital architecture and computer science.
Download or read book Library Information Science Abstracts written by and published by . This book was released on 2008 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Assessing Reference and User Services in a Digital Age written by Eric Novotny and published by Routledge. This book was released on 2013-05-13 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald’s comparisons of question categories, Lesley Moyo’s analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond’s proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a “Tell Us What You Think” button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.
Download or read book Reinventing the Library for Online Education written by Frederick Stielow and published by American Library Association. This book was released on 2014 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have changes such as cloud computing, search engines, the Semantic Web, and mobile applications rendered such long-standing academic library services and functions as special collections, interlibrary loans, physical processing, and even library buildings unnecessary? Can the academic library effectively reconceive itself as a virtual institution? Stielow, who led the library program of the online university American Public University System, argues most emphatically that it can. His comprehensive look at web-based academic libraries synthesizes the changes wrought by the Web revolution into a visionary new model, grounded in history as well as personal experience. He demonstrates how existing functions like cataloging, circulation, collection development, reference, and serials management can be transformed by entrepreneurship, human face/electronic communicator relations, web apps, and other innovations. Online education can ensure that libraries remain strong information and knowledge hubs, and his timely book Shows how the origins and history of the academic library have laid the foundation for our current period of flux Identifies practices rooted in print-based storage to consider for elimination, and legacy services ready to be adapted to virtual operations Discusses tools and concepts libraries will embrace in a networked world, including new opportunities for library relevance in bookstore/textbook operations, compliance, library/archival/museum functions, e-publishing, and tutorial services Offers a thorough examination of the virtual library infrastructure crucial for an online learning program, with a special look at the particular needs and responsibilities of online librarians Looks at the evolving relationship between higher education and copyright, and posits how educational technology will bring further changes Bursting with stimulating ideas and wisdom gleaned from first-hand experience, Stielow’s book presents a model for offering outstanding higher education library services in an increasingly online environment.
Download or read book Digital versus Non Digital Reference written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.
Download or read book E reference Context and Discoverability in Libraries written by Sue Polanka and published by . This book was released on 2012 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Applying Library Values to Emerging Technology written by Peter D. Fernandez and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Applying Library Values to Emerging Technology: Decision-Making in the Age of Open Access, Maker Spaces, and the Ever-Changing Library offers a wide range of perspectives on how to interpret and apply library values in the context of emerging technologies. Authors include academic librarians, public librarians, and professors, and contributors from the Library Freedom Project, the Institute of Museum and Library Services (IMLS), the Free Ebook Foundation, Creative Commons, the Electronic Frontier Foundation, the Tor Project, the Center for Information Policy Research, and the Institute for the Study of Knowledge Management in Education. Divided into two sections--Contemplating Library Values and Applying Library Values--and using the ALA's Core Values of Librarianship as the primary reference point, chapters emphasize the underlying frameworks that guide librarian practice and capture practical, real-world applications that can ideally serve as a starting point for other librarians encountering similar issues, even if the specific technology or set of values may differ"--website description.
Download or read book The Human Side of Reference and Information Services in Academic Libraries written by Lesley Farmer and published by Chandos Publishing. This book was released on 2007-02-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource
