Download or read book Real Service written by Joshua Tenpenny and published by . This book was released on 2011-08-01 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: In any consenting and negotiated personal service relationship, there are hundreds of ways in which the servant can make the master's life easier, and the master can manage the servant most effectively. Why is it that we usually only hear about a few of these ways? From housework to driving to child care to personal care, nearly anyone who is in service (or who would like to be) has dozens of skills they already know that they can offer as a service, and there are countless more practical everyday skills they can learn. Real Service is a handbook for service-oriented submissives and the people they serve, providing techniques to help a service relationship function smoothly, and suggestions for service that can be offered.
Download or read book Service Failure written by Jeff Toister and published by AMACOM/American Management Association. This book was released on 2013 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: What causes poor customer service? You might be surprised.
Download or read book Real Heat written by Carol A. Chetkovich and published by Rutgers University Press. This book was released on 1997 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the struggle over affirmative action, no employment setting has seen more friction than urban fire departments. Thirty years of legal and political efforts have opened the doors of this historically white male preserve, but men of color have yet to consolidate their gains, and women's progress has been even more tenuous. In this unique and compelling account of affirmative action at the "street level," Carol Chetkovich explores the ways in which this program has succeeded and failed. Chetkovich follows the men and women of the Oakland Fire Department Class 1-91 through their academy training and eighteen-month probation. In vivid and sometimes surprising narratives, newcomers tell of their first battle with a full-fledged fire, their reactions to hazing rituals, and their relationships with veterans and fellow trainees. Real Heat explores how the process of becoming a firefighter interacts with the dimensions of race and gender to support some and discourage others. The book examines the implications of these interactions for public policy and social justice.
Download or read book Real and Relevant written by Katy Farber and published by Rowman & Littlefield. This book was released on 2017-06-09 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real and Relevant provides teachers with a realistic, integrated, and inspirational guide for how to lead service and project-based learning with their students. By engaging in service or project-based learning with students, you are doing nothing less than changing the world for the better. By letting your students explore and begin to solve real life problems, they acquire deeper knowledge, new skills, newfound motivation, responsibility and engagement.
Download or read book Terms of Service written by Chris Martin and published by B&H Publishing Group. This book was released on 2022-02-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we use social media, or are we being used by it? Social media is brilliant and obscene. It sharpens the mind and dulls it. It brings nations together and tears them apart. It perpetuates, reveals, and repairs injustice. It is an untamed beast upon which we can only hope to ride, but never quite corral. What is it doing to us? In Terms of Service, Chris Martin brings readers his years of expertise and experience from building online brands, coaching authors and speakers about social media use, and thinking theologically about the effects of social media. As you read this book, you will: Learn how social media has come to dominate the role the internet plays in your life Learn how the “social internet” affects you in ways you may not realize Be equipped to push back against the hold the internet has on your mind and your heart
Download or read book Real resumes for Restaurant Food Service Hotel Jobs written by Anne McKinney and published by PREP Publishing. This book was released on 2002 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice on looking for jobs in the field of restaurant, food service, and hotel management, and provides hundreds of sample cover letters and resumes.
Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1341 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Download or read book Industrial Refrigeration written by and published by . This book was released on 1925 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Proceedings written by American Pomological Society and published by . This book was released on 1921 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Island of the Blue Dolphins written by Scott O'Dell and published by Houghton Mifflin Harcourt. This book was released on 1960 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Far off the coast of California looms a harsh rock known as the island of San Nicholas. Dolphins flash in the blue waters around it, sea otter play in the vast kep beds, and sea elephants loll on the stony beaches. Here, in the early 1800s, according to history, an Indian girl spent eighteen years alone, and this beautifully written novel is her story. It is a romantic adventure filled with drama and heartache, for not only was mere subsistence on so desolate a spot a near miracle, but Karana had to contend with the ferocious pack of wild dogs that had killed her younger brother, constantly guard against the Aleutian sea otter hunters, and maintain a precarious food supply. More than this, it is an adventure of the spirit that will haunt the reader long after the book has been put down. Karana's quiet courage, her Indian self-reliance and acceptance of fate, transform what to many would have been a devastating ordeal into an uplifting experience. From loneliness and terror come strength and serenity in this Newbery Medal-winning classic.
Download or read book Real World Ethics written by Robert J. Nash and published by Teachers College Press. This book was released on 2002-01-01 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now more than ever, with the explosion of new technologies and human service delivery systems, innovative teaching methodologies and assessment instruments, classic ethical questions and problems still remain. The Second Edition of Robert Nash's bestseller expands on his earlier work with the addition of an extensive "question-and-answer" epilogue where Nash responds to questions about the first edition. This new chapter incorporates the latest research in applied ethics teaching and in resolving ethical dilemmas in the professions. The only applied ethics book written for both educators and human service professionals, "Real World" Ethics is essential reading for everyone who find themselves faced with making critical ethical decisions in their work.
Download or read book Real Resumes for Customer Service Jobs written by Anne McKinney and published by PREP Publishing. This book was released on 2005 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting jobs in the customer service field will be easier with this book which gives nearly a hundred sample resumes along with the cover letters that introduced the resumes to potential employers. Those who seek employment in any industry will find valuable advice in this book. If you are restructuring or revising your resume, you will find the help you need when you discover this book which focuses on the language and employment history of folks in the customer service business. The book was created based on the experiences of hundreds of job hunters over a 10-year period. Learn how successful people in the customer service field presented themselves to potential employers!
Download or read book The Real Time Contact Center written by Donna Fluss and published by Amacom. This book was released on 2005 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Download or read book Life Savers written by Eryl Nash and published by Abrams. This book was released on 2022-06-07 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spend a day with real-life emergency service heroes . . . and be inspired to make a difference! Have you ever wondered what equipment a firefighter takes into a blazing fire? Or what tools a surgeon uses to perform a life-saving operation? Or what gear a mountain rescuer needs on a 13,000-foot-high peak? Meet real-life emergency service workers from across the world as they share with you a day in their lives. Taking you to the heart of the heroes who help us, from Cecilia the Nurse and Koen the Lifeguard to Tamika the Veterinarian, this uplifting nonfiction picture book showcases the amazing work they do, the incredible skills they have, and the important equipment they need to save a life. A book that opens up opportunities for young readers to talk about interesting careers, diversity, and positive role models, with a foreword by the New York Fire Department’s first Black, female deputy chief Tonya Boyd! Illustrated by Little People, Big Dreams series artist Ana Albero, these charming depictions of everyday heroes show that the future of our world starts here . . . with you!
Download or read book Real resumes for U S Postal Service Jobs written by Anne McKinney and published by PREP Publishing. This book was released on 2004 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sample resumes and forms filled out so that you will see the documents real people used to find employment in the postal service.