Download or read book Re Making Communication at Work written by J. Sostrin and published by Springer. This book was released on 2013-11-07 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

Download or read book Re Making Communication at Work written by J. Sostrin and published by Palgrave Macmillan. This book was released on 2013-11-07 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

Download or read book Re Making Communication at Work written by J. Sostrin and published by Palgrave Macmillan. This book was released on 2013-11-07 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

Download or read book Mastering Communication at Work How to Lead Manage and Influence written by Ethan F. Becker and published by McGraw Hill Professional. This book was released on 2009-08-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

Download or read book Words That Work in Business written by Ike Lasater and published by PuddleDancer Press. This book was released on 2010 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues.

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Download or read book Message Received 7 Steps to Break Down Communication Barriers at Work written by Mary E. Donohue and published by McGraw Hill Professional. This book was released on 2020-09-29 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The action plan you need to ensure everyone’s understood—digitally and across generations According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today’s tech has increased the speed and scope of our communications—as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause—even (especially) when you’re working with a generationally diverse team. Discover what’s at the root of the problem—from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom—and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you’ll walk away with the tools you need to ensure everyone on your team—yourself included—is heard and understood, so there’s less time clarifying and more time for everyone to be their best, most productive selves.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book Crucial Communication written by Gary Peterson and published by . This book was released on 2021-01-13 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is talking to others your Achilles' Heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, CRUCIAL COMMUNICATION: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more! With this book, you will gain an in-depth understanding of how verbal and non-verbal communication work so that you know exactly what to say and how to act to move forward in life. More than that, this book shows you what charisma is, and why it is so important to possess emotional intelligence and listening skills in order to spread your influence and move ahead. Did you know that a lack of effective communication makes you underperform at work? Did you know that misunderstanding other people's hidden messages might keep you from making meaningful connections? Did you know that people with neglected social skills often fail to profit from their true talents? If you've been plagued by these hurdles, it's time to stop suffering. Put your foot down and decide to change! This book shows you how to be and act your best self in a matter of days! In this book, you'll learn: The true meaning of communication What communication is, and what it is not How to speak and understand others accurately What the eight pillars of communication are and how to master them> The right tips and techniques for effective VERBAL COMMUNICATION What NON-VERBAL COMMUNICATION looks like and how to wield it to show influence and charisma How to improve your communication skills TODAY with easy and practical tips and tricks How to grow charisma and emotional intelligence to create genuine connections that will advance your career and life How to handle difficult conversations and conflict with dignity, grace, and smarts ...And so much more! This book will answer all the questions that a hidden gem of an introvert like yourself could possibly have! This manual doesn't shy away from real-life obstacles. It will show you how to communicate in the workplace in a professional manner, while still being your most comfortable, funny, and approachable self. It will help you overcome the hindrances of both formal and informal communication, and give you the right techniques to talk to your employer, employees, or customers that are suitable to the social setting, and also let your personality come to light; It will teach you how to conduct yourself in meetings and when speaking in public so that you feel comfortable and confident in expressing your knowledge, talents, and skills! Hurry up and hit "Buy Now", because your precious talents are being wasted with each day you're not showing them! You're only a click away from learning how to let your inner best shine through, so don't waste the opportunity!

Download or read book Say This Not That written by Dan O'Connor and published by Createspace Independent Pub. This book was released on 2011-05-24 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those "I wish I hadn't just said that!" moments? In "Say This, Not That," expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With "Say This, Not That," you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the "why" of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! "Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough." -Marsha Thompson, Washington DC, USA

Download or read book Communication Miracles at Work written by Matthew Gilbert and published by Mango Media. This book was released on 2002-07-31 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to connect better with coworkers, clients, staff members, and bosses—for less stress and more success. Communication Miracles at Work is about achieving a higher level of connectedness and understanding with co-workers, managers, staff members, and clients. Developed out of Matthew Gilbert's experience as a communication consultant, manager, facilitator—and employee—it reveals the relationship-building skills that result in workplace harmony and better results. It covers topics including:Corporate culture and how it enhances or hinders the ability of people to get alongThe role of stress in ineffective communicationIssues of gender in talking and listeningHow to use good communication in everyday situations Readers are carefully guided toward seeing their own personal obstacles around communicating, and are given effective tools to make almost any workplace encounter an opportunity for personal growth. This book is for anyone who wants to have a better day-to-day experience at work, from those just entering the workforce to managers and CEOs. “What we have in corporate America is a failure to communicate. Communication Miracles at Work offers practical, effective strategies to get us all on the same wavelength.” —Bob Rosner, author of The Boss’s Survival Guide “If people in the workplace could practice the values espoused in this book, the world would be a better place.” —Susan Campbell, PhD, author of Getting Real

Download or read book Talking Business Making Communication Work written by David Clutterbuck and published by Routledge. This book was released on 2012-06-14 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Internal communication is a growing field with the number of specialists increasing worldwide. In spite of this, and vast increases in spending on communication, research shows that organizations are finding it difficult to raise the number of employees who feel well informed. Now, more than ever, internal communication does not just concern communication managers. In today's lean organizations line managers are taking on more and more of the burden of employee communication and managers of remote offices have to be their own communication managers. 'Talking Business: making communication work' addresses the key issues in communication within organizations, supported by case studies taken from experience of working with global businesses. It provides a coherent theory of business communication and shows how a radical difference to communication practice and business performance can be made. The authors employ an interactive structure throughout with signposts to link related cases and chapters.

Download or read book Message Not Received written by Phil Simon and published by John Wiley & Sons. This book was released on 2015-03-02 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning. This book provides a path through the noise, helping readers get their message across succinctly, efficiently, and effectively. Adapt your approach for more effective communication Learn the critical skill of crystallizing ideas Tailor your style to the method of delivery Ensure that your message is heard, understood, and internalized It doesn't matter whether you're pitching to a venture capitalist, explaining daily challenges to a non-tech manager, or speaking to hundreds of people – jargon-filled word salad uses a lot of words to say very little. Better communication requires a different approach, and Message Not Received gives you a roadmap to more effective speaking and writing for any audience or medium.

Download or read book The Work and Workings of Human Communication written by Robert E. Sanders and published by John Wiley & Sons. This book was released on 2021-03-02 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the fundamentals of human communication with this comprehensive and insightful resource Written in four sections, The Work and Workings of Human Communication identifies the underlying fundamentals that make our communication distinctively human. These fundamentals are the common ground that tie together the many topics and subject matters covered by the study and discipline of communication. They are also the basis of the unique contribution of the communication discipline to the social sciences. Professor, researcher and theorist Robert E. Sanders starts by focusing on what is unique about human communication and moves on to an examination of the complexities of scientific inquiry in the social sciences in general and in the communication discipline specifically. At the heart of the matter is the fact that humans are thinking beings who can make choices and therefore are not entirely predictable. This points towards new topics and questions that are likely to arise as the discipline evolves. Sanders’ approach leads to recognition of the fact that communication is at the center of how humans build our ways of life and participate together. By focusing on the underlying fundamentals that give rise to the discipline’s topics and subject areas, The Work and Workings of Human Communication encourages students to engage in independent thought about what they want to contribute by: Emphasizing the importance of communication in creating, sustaining or changing—and participating in—our ways of life on an interpersonal level and on a societal level Recognizing that human communication is inherently collaborative; people affect situations by interacting with others, not acting on others Explaining the history, current agendas and possible future of the social science side of the Communication discipline A perfect resource for new graduate students in introductory communication courses who have an interest in the social science side of the discipline, The Work and Workings of Human Communication is also highly valuable for undergraduate communication and liberal arts students who don’t possess a background in the discipline.

Download or read book A World Without Email written by Cal Newport and published by Penguin. This book was released on 2021-03-02 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestseller! From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds. The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.

Download or read book Remaking Media written by Robert Hackett and published by Routledge. This book was released on 2006-07-29 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Remaking Media is a unique and timely reading of the contemporary struggle to democratize communication. With a focus on activism directed towards challenging and changing media content, practices and structures, the book explores the burning question: What is the political significance and potential of democratic media activism in the western world today? Taking an innovative approach, Robert Hackett and William Carroll pay attention to an emerging social movement that appears at the cutting edge of cultural and political contention, and ground their work in three scholarly traditions that provide interpretive resources for the study of democratic media activism: political theories of democracy critical media scholarship the sociology of social movements. Remaking Media examines the democratization of the media and the efforts to transform the machinery of representation. Such an examination will prove invaluable not only to media and communication studies students, but also to students of political science.

Download or read book Organizational Communication for Survival written by Virginia P. Richmond and published by Allyn & Bacon. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assuming a unique perspective for an organizational communication text, this “handbook” focuses the reader on how to communicate with managers and peers to survive, thrive and prosper in organizational environments. Taking a “subordinate” approach, this “survival guide for employees” centers on understanding how and why managers communicate the ways they do and how employees can adapt their own communication skills to be more effective in the organizational environment. In fifteen straightforward chapters, this book provides clear and concise guidelines, along with a foundation of theory and scholarship, to help readers become more effective communicators in today's workforce.