Download or read book Quest for Management Excellence written by Pradip N. Khandwalla and published by Notion Press. This book was released on 2021-08-25 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our civilization is at crossroads. It is brightened by unprecedented technological advances and blighted by murderous strife and unsustainable development. The book argues that the way forward is through management excellence of the key institutions of society: enterprises, not-for-profits, communities, other civil society institutions, organs of the state and so forth. The book explains, with the help of numerous live examples and research findings, what management excellence means for each of these institutional forms, and how it can be harnessed to lift the quality of civilization – towards widespread humaneness, creativity and performance excellence.
Download or read book Guidelines for Excellence in Management written by John M. Ivancevich and published by South Western Educational Publishing. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors provide the definitive standard for successfully and efficiently dealing with managerial situations and dilemmas.
Download or read book Process Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2006 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Asset Management Excellence written by John D. Campbell and published by CRC Press. This book was released on 2016-04-19 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the eight years since the publication of Maintenance Excellence: Optimizing Equipment Life-Cycle Decisions the business environment has changed drastically. Globalization, consolidation, and changes in technology challenge asset management and maintenance professionals to be more efficient. Globalization and consolidation have been particula
Download or read book Management Skills and Competencies in Business Organizations written by Wazir Ali Khan and published by Independently Published. This book was released on 2018-12-21 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Complaint Management Excellence written by Sarah Cook and published by Kogan Page Publishers. This book was released on 2012-05-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. Complaint Management Excellence provides practical advice, tools and techniques for managers to adopt when managing any complaints that come into their organisation. In order to arrive at a culture where complaints are welcomed, the underlying values, processes, structure, strategy and people within an organization all need to be aligned with, and respect, customer needs. Not only does this improve the long-terms prospects for the company itself, but can have a tremendous knock-on effect in terms of boosting employee morale and engagement. With case studies from companies as diverse as John Lewis, Waitrose, DHL, Hilton Hotels, the Starwood group (including Four Seasons and Ritz Carlton hotels) and BT, Complaint Management Excellence explains what customers are really looking for when they make a complaint, how to avoid conflict and how managers can lead culture change to ensure the best experience for all customers and clients.
Download or read book In Search of Excellence written by Thomas J. Peters and published by Harper Collins. This book was released on 2012-11-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.
Download or read book Sales Excellence written by Christian Homburg and published by Springer Science & Business Media. This book was released on 2012-10-24 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few direct reports but an entire organization?s sales function. The book includes many useful tools and guidelines and is enhanced with numerous examples that help bring the concepts to life and make them very approachable for the trade market. A checklist-based scoring system that is utilized throughout the book allows readers to specifically evaluate their own company as well as to track its progress as concepts are applied over time. This work is an essential resource and thought-provoking read for ambitious Sales Managers, including CEO-level executives.
Download or read book Passion for Excellence written by Thomas J. Peters and published by . This book was released on 2003-11 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this internationally bestselling sequel to the classic business book In Search of Excellence, Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence. The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success. Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.
Download or read book Good Boss Bad Boss written by Robert I. Sutton and published by Business Plus. This book was released on 2010-09-07 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.
Download or read book Achieving Organizational Excellence written by Flevy Lasrado and published by Springer. This book was released on 2018-05-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Download or read book The Little Big Things written by Thomas J. Peters and published by Harper Collins. This book was released on 2010-02-20 with total page 635 pages. Available in PDF, EPUB and Kindle. Book excerpt: "It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world.” —Fortune Magazine Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to business and management—no-nonsense, witty, down-to-earth, insightful—is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get “back to the basics” of running a successful enterprise.
Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--
Download or read book Management by Objectives Mbo in Enterprises written by Wazir Ali Khan and published by . This book was released on 2018-12-21 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book consists of 11 chapters. Chapter 1 consists of introduction. Chapter 2 consists of 'Towards Understanding 'MBO' and include: Introduction; What Is 'MBO'? Concepts Of 'MBO'; Unique Features And Advantages Of 'MBO'; Levels And Domains Of MBO; Practical Consideration Of MBO; Limitations Of MBO; Arguments Against MBO; Concluding Remarks. Chapter 3 consists of 'Towards Understanding 'MBO' Process' and include: Introduction; Peter Drucker's Five-Step Process For 'MBO'; and Essential Elements Of 'MBO' Model. Chapter 4 consists of 'Theory, Principles And Process For Goals Setting' and include: Introduction; Developments In Goal Setting Theory; Deriving Goal Setting Using Temporal Motivation Theory; Limitations Of Goal Setting Theory; Selection Of Objectives; Selection Of Objectives; Guidelines For Developing Goals/Objectives; Goal Setting In Business; Relationship Of Goal-Performance; Relationship Of Employee Motivation With Goal Setting; Impact Of Feedback On Goal Setting; and Goal Setting Process. Chapter 5 consists of 'Development of Organizational Goals and Objectives' and include: Introduction; Management Objectives; Performance Objectives; and Concluding Remarks.Chapter 6 consists of 'Performance Appraisal And Feedback' and include: Introduction; Verifiable Measures; Result-Oriented Performance; Self-Control; Performance Feedback; and Continuous Feedback. Chapter 7 consists of 'Evolution Of MBO: From MBO To Balanced Scorecard' and include: Introduction; Timeline Of Evolution Of Management By Objectives; Fifty (50) Years Appraisal Of MBO; and Concluding Remarks. Chapter 8 consists of 'Other Management Systems Closely Related To MBO' and include: Management By Participation (MBP); Management By Feedback (MBF); Management By Walking Around (MBWA); Theory Z; and Management By Exception (MBE). Chapter 9 consists of 'MBO And Strategic Management' and include: Introduction; Management By Objectives (MBO) As A Management Tool; and Concluding Remarks. Chapter 10 consists of 'Some Road Blocks Encountered In 'MBO' System'. Chapter 11 consists of Summary and Conclusion. The book is supported with bibliography.
Download or read book Demanding Excellence from Your Asset Management System written by John Reeve and published by . This book was released on 2019-08-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Achieving Excellence written by Robert Heller and published by DK Publishing (Dorling Kindersley). This book was released on 1999 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to be positive and determined in setting and achieving your life goals. Achieving Excellence demonstrates how to improve your physical fitness and mental agility and shows how to increase personal productivity and become more effective allowing you to fulfil your ambitions and achieve success. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Download or read book In Search of Excellence written by Thomas J. Peters and published by . This book was released on 2003 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:
