Download or read book Quality Management Implementing the Best Ideas of the Masters written by Bruce Brocka and published by McGraw-Hill. This book was released on 1992-06 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.

Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.

Download or read book Management from the Masters written by Morgen Witzel and published by A&C Black. This book was released on 2014-03-13 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The belief that everything is changing led to the disasters of the dotcom era. This book reminds us that some fundamental rules do still apply by taking readers through 20 imperatives derived from the wisdom of great leaders and management theorists including Peter Drucker, Henry Fayol, Andrew Grove and bankers and financiers such as Thomas Gresham and Warren Buffet. This entertaining run down of the fundamental laws, rules and principles business professionals should break at their peril is complemented by case studies that document the consequences of ignoring these key laws. Management from the Masters is a book to be read and re-read to reinforce the fundamental rules of business for all successful managers.

Download or read book Essentials of Quality with Cases and Experiential Exercises written by Victor E. Sower and published by John Wiley & Sons. This book was released on 2010-02-22 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

Download or read book W Edwards Deming written by John C. Wood and published by Taylor & Francis US. This book was released on 2005 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Reengineering the Training Function written by Donald Shandler and published by CRC Press. This book was released on 1996-04-22 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you have questions about how to meet the demands of the new economy, corporate and organizational agendas, and the changing workplace you will find the answers in this well-written and concise book. Reengineering the Training Function provides a plan of action rich in strategies and tactics, full of specific guidelines and tools that can be put to use immediately. Learn how successful business reengineering and training practices parallel the reengineering of business processes. Any business that wants to remain competitive in a global marketplace will find this book relevant. Put these guidelines to work immediately to conduct a strategic training audit prior to initiating any reengineering process. You can change the process of training and control the new continuous learning organization with Reengineering the Training Function.

Download or read book An Introduction to Acceptance Sampling and SPC with R written by John Lawson and published by CRC Press. This book was released on 2021-02-25 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to Acceptance Sampling and SPC with R is an introduction to statistical methods used in monitoring, controlling and improving quality. Topics covered include acceptance sampling; Shewhart control charts for Phase I studies; graphical and statistical tools for discovering and eliminating the cause of out-of-control-conditions; Cusum and EWMA control charts for Phase II process monitoring; and the design and analysis of experiments for process troubleshooting and discovering ways to improve process output. Origins of statistical quality control and the technical topics presented in the remainder of the book are those recommended in the ANSI/ASQ/ISO guidelines and standards for industry. The final chapter ties everything together by discussing modern management philosophies that encourage the use of the technical methods presented earlier. In the modern world sampling plans and the statistical calculations used in statistical quality control are done with the help of computers. As an open source high-level programming language with flexible graphical output options, R runs on Windows, Mac and Linux operating systems, and has add-on packages that equal or exceed the capability of commercial software for statistical methods used in quality control. In this book, we will focus on several R packages. In addition to demonstrating how to use R for acceptance sampling and control charts, this book will concentrate on how the use of these specific tools can lead to quality improvements both within a company and within their supplier companies. This would be a suitable book for a one-semester undergraduate course emphasizing statistical quality control for engineering majors (such as manufacturing engineering or industrial engineering), or a supplemental text for a graduate engineering course that included quality control topics.

Download or read book From Engineer to Manager written by B. Michael Aucoin and published by Artech House. This book was released on 2002 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are looking for a lively, down-to-earth experience in the journey to innovative engineering management, this is definitely the book for you. The author's 20-plus year perspective indicates that, while most engineers will spend the majority of their careers as managers, most are dissatisfied with the transition. Much of this frustration is the result of lack of preparation and training. This book gives you a solid grounding in the critical attitudes and principles needed for success.

Download or read book Handbook of Improving Performance in the Workplace Measurement and Evaluation written by James L. Moseley and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Download or read book Encyclopedia of History of American Management written by Morgen Witzel and published by A&C Black. This book was released on 2005-05-15 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: Containing more than 250 entries, this unique and ambitious work traces the development of management thinking and major business culture in North America. Entries range from 600 words to 2500 words and contain concise biographical detail, a critical analysis of the thinkers' doctrines and ideas and a bibliography including the subject's major works and a helpful listing of minor works.

Download or read book Web Based Instructional Learning written by Khosrow-Pour, D.B.A., Mehdi and published by IGI Global. This book was released on 2001-07-01 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in technology are making Web-Based Education (WBE) a reality, but there are still many questions that need to be answered. These questions and more are addressed in Web-Based Instructional Learning.

Download or read book FBI Law Enforcement Bulletin written by and published by . This book was released on 2001 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Total Quality Management in Higher Education written by Serbrenia J. Sims and published by Praeger. This book was released on 1995-08-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: If institutions of higher education are serious about improving quality in both their educational and administrative components, then they should look to Total Quality Management (TQM) as an all encompassing method for achieving these objectives. An understanding of TQM and the ability to adapt it to unique college and university environments is essential to improving the quality of college administration. This book provides a brief history and review of the development of TQM as we know it today. Various educators who have taken part in successful TQM efforts analyze its application in the higher education environment. This volume will be of considerable use to college and university administrators as well as those teaching education administration.

Download or read book New Wave Manufacturing Strategies written by John Storey and published by SAGE. This book was released on 1994-02-28 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decade, many companies have adopted new strategies for manufacturing, which have taken their competitiveness on to new planes. A whole array of initiatives, such as FMS, JIT, TQM, CIM, and MRP II, have been introduced. This book deals with the far-reaching significance of these new approaches - collectively labelled "new wave manufacturing". Considerable research evidence as well as practitioners′ own experiences make one crucial point time and time again. The organizational as well as the human resource management aspects of these new strategies are critical to their success or failure. The underlying theme which is tackled in this book, therefore, is to what extent do these new operational strategies require a matching set of organizational and HR strategies? By looking at the issues through the joint eyes of production and behavioural analysts, this book provides an unique introduction to the new developments in manufacturing as well as providing an up-to-date assessment of the organizational and H R dimensions to these methods. New Wave Manufacturing Strategies has a vision which goes beyond the "new technology"/advanced manufacturing technology discussions. The chapters have been written in a clear, accessible manner by leading experts from Europe, the USA and Australia as well as from the UK.

Download or read book Transforming the Organization written by Howard W. Oden and published by Bloomsbury Publishing USA. This book was released on 1999-11-30 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rapidly increasing rate of world change demands not just incremental change that organizations have used in the past, but fast, radical alterations of their strategy, culture, structure, and processes. Nothing less than transformation will do, says Dr. Oden—a complex, continuing effort that may be closer to revolution than evolution. Oden lays it out in his customarily clear, programmatic way. He covers actions that must precede the initiation of a transformation; guidance on how to perform the technical, social, and behavioral tasks, and the actions required to wrap up and integrate everything into a complete, workably transformed organization. His book provides a clear goal for the transformation, an excellent description of transformational leadership, and a simple, powerful model of the process. The result is essential reading for upper management in private and public sector organizations and for their colleagues in the academic community. Part I covers the preparatory actions that organizations should take before initiating a transformation, without which the effort is doomed to failure, says Dr. Oden. In Part II he covers the technical or engineering aspects of the transformation. First he develops a process map of the organization as the basis for process improvement; then he diagnoses the existing and future organization to determine how processes should be improved. In Part III he looks at the various organizational change methods that are available, conducts a broad design of the total organization, and then designs the human resource support processes for the transformed organization. Finally, in Part IV, Dr. Oden shows how to incorporate the redesigned processes into the existing system—the most difficult part of the transformation—and ends by showing how better integration can be achieved to provide better overall transformational results.

Download or read book The Executive Guide to Implementing Quality Systems written by Peter Mears and published by CRC Press. This book was released on 1995-08-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

Download or read book Empowerment Evaluation written by David M. Fetterman and published by SAGE. This book was released on 1996 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then focuses on the various contexts in which empowerment evaluation is conducted, ranging from resistant environments (in which significant effort is required to move from passive-compliance orientations) to responsive environments (that already have a tradition of self-determination and community organizing). Interesting highlights concerning the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs are detailed throughout the book. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. empow