Download or read book Quality Improvement Programs in ARL Libraries written by and published by Association of Research Libr. This book was released on 1993 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Collaborative Collections Management Programs in ARL Libraries written by and published by Association of Research Libr. This book was released on 1998 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Quality Management Sourcebook written by Christine Avery and published by Routledge. This book was released on 2002-09-11 with total page 711 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Download or read book Subject Index to SPEC Kits in Print written by and published by Association of Research Libr. This book was released on 1973 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Customer Service Programs in ARL Libraries written by and published by Association of Research Libr. This book was released on 1998 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Mentoring Programs in ARL Libraries written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1999 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The University of Michigan Library Newsletter written by and published by . This book was released on 1997 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Role of ARL Libraries in Extension outreach written by and published by Association of Research Libr. This book was released on 1998 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Encyclopedia of Library and Information Science written by Allen Kent and published by CRC Press. This book was released on 1997-09-16 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Biological Literature to An Uncertainty Principle for Information Seeking: A Qualitative Approach

Download or read book Minutes of the Meeting written by Association of Research Libraries. Meeting and published by Association of Research Libr. This book was released on 1995 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.

Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book ARL written by and published by . This book was released on 1993 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book ARL written by Association of Research Libraries and published by . This book was released on 1992 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Library Storage Facilities Management and Services written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1999 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Integrating Total Quality Management in a Library Setting written by Susan Jurow and published by Routledge. This book was released on 2013-04-15 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.

Download or read book Management of Library Security written by and published by Association of Research Libr. This book was released on 1999 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Use of Management Statistics in ARL Libraries written by John Vasi and published by Association of Research Libr. This book was released on 1989 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: