Download or read book Quality Improvement Programs in ARL Libraries written by and published by Association of Research Libr. This book was released on 1993 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Quality Management Sourcebook written by Christine Avery and published by Routledge. This book was released on 2002-09-11 with total page 711 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Download or read book ARL written by and published by . This book was released on 1993 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Subject Index to SPEC Kits in Print written by and published by Association of Research Libr. This book was released on 1973 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Integrating Total Quality Management in a Library Setting written by Susan Jurow and published by Routledge. This book was released on 2013-04-15 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.

Download or read book The Interview Process written by Heidi Frank and published by Association of Research Libr. This book was released on 2000 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Collaboration for Distance Learning Information Literacy Instruction written by Association of College and Research Libraries. Distance Learning Section. Instruction Committee and published by Association of Research Libr. This book was released on 2005 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Minutes of the Meeting written by Association of Research Libraries. Meeting and published by Association of Research Libr. This book was released on 1995 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.

Download or read book Post tenure Review written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 2000 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Management of Library Security written by and published by Association of Research Libr. This book was released on 1999 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Changing Roles of Library Professionals written by and published by Association of Research Libr. This book was released on 2000 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Over the past ten years, many changes have affected the roles of librarians and other professionals in research libraries. The changes have been caused, in part, by technological advances, reorganizations, more focus on libraries as learning organizations, the use of teams and team-based approaches to tasks, and a recognition of diversity's importance to organizational development. Librarians have had to align priorities with redefined institutional goals. The survey for this SPEC Kit was an effort to examine these professional changes through an analysis of position descriptions issued by ARL member institutions. What follows are the results of the survey conducted in January 1999 by the ARL Leadership Committee whose membership included: Nancy Baker, Washington State University; Joan Giesecke, University of Nebraska–Lincoln; Carolyn Snyder, Southern Illinois University; DeEtta Jones, ARL Senior Program Officer for Diversity; and Kathryn Deiss, ARL/OLMS Program Manager"--Introduction to the executive summary, page 9.

Download or read book Reference Service Statistics Assessment written by and published by Association of Research Libr. This book was released on 2002 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Cataloging of Resources Digitized for Preservation written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1999 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Electronic Reference Service written by and published by Association of Research Libr. This book was released on 1999 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Serials Collection Management in Recessionary Times written by Karen Lawson and published by Routledge. This book was released on 2015-04-08 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic planning, collaboration, continual stewardship, best practices, and re-engineering can provide librarians with a toolkit of innovative strategies that meets the worst of economic times with bold, persistent experimentation. This book covers the implications for libraries of a broad range of technological and economic challenges. These challenges include the fallout from the global economic crisis, the positioning of usage statistics, the advent of open access scholarship, database management, responding to budgetary constrictions and general access to serials. Taken as a whole, this collection provides practitioners in the library sector and in higher education with a wide variety of insights on the strengths, weaknesses, threats and opportunities involved with serials collection management in recessionary times, written by academic librarians, vendors, publishers, fundraisers, and higher education professionals. This book was published as a special issue of The Serials Librarian.

Download or read book Library Patron Privacy written by Peter E. Murray and published by Association of Research Libr. This book was released on 2003 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: