Download or read book Physician Conduct and Other Factors that Affect Consumer Satisfaction with Medical Care written by John E. Ware and published by . This book was released on 1977 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Consumer Satisfaction in Medical Practice written by William Winston and published by Routledge. This book was released on 2021-11-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer Satisfaction in Medical Practice will equip physicians and other decision makers in health care with the necessary tools to meet the growing demand for customers’satisfaction in medical practices. Addressing the deliverance of accurate and affective medical services, this intelligent guide provides you with proven techniques in order to provide competitive prices, convenience, accessibility, and quality outcomes to customers. Consumer Satisfaction in Medical Practice turns the delivery of health care toward the patient. Each recommendation will enable you to provide long-term and cost-effective benefits for customers and your company. Exposing common myths about medical practice, this knowledgeable book offers you a patient’s perspective on the services they need and request to help you offer your customers the appropriate services. From Consumer Satisfaction in Medical Practice, you will be able to give customers the medical services they want with the help of proven methods and suggestions which include: remembering that office budgets, profits for practitioners, and financial strengths of progressive hospitals and physician service organizations exist to help offer better health services to customers creating a consumers’bill of rights that ensures patients that they are receiving the best possible care for their money, that every patient has a right to their own medical information, and that every patient has a right to express grievances sending out newsletters and announcements of staff changes and changes to office hours to improve physician services to patients incorporating consumer satisfaction in employee and physician performance evaluations and setting standards for consumer satisfaction measuring physician staff and employee satisfaction along with that of the patient and payer to improve provider conditions and consumer satisfaction increasing physician satisfaction by recognition through awards and an incentive systemFeaturing several charts, tables, and suggestion boxes, this guide contains effective steps that you can institute in order to offer excellent care to your customers. Consumer Satisfaction in Medical Practice allows you to expand and improve customer satisfaction for the benefit of your customers and your business.
Download or read book Handbook of Clinical Behavior Therapy with the Elderly Client written by Patricia A. Wisocki and published by Springer Science & Business Media. This book was released on 2013-11-21 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although we speak of "the elderly" as if there were one body of people with common characteristics, older adults are more heterogeneous than any other popu lation. People over the age of 65 are also the fastest-growing segment of the population in the United States, currently numbering 25 million. The majority of older adults reside in their communities; a small fraction of them are cared for in institutions. Most may expect to experience some kind of physical impairment. Approximately a quarter of the population may expect to suffer amental health impairment. While traditional therapies have not been especially effective for older adults, behavior therapy has shown exceptional promise as a treatment modality. This book presents a comprehensive explication of the relatively new field of behavioral gerontology. It was written for the clinician interested in the interaction of medical, environmental, and psychological variables and their effects on treatment of elderly clients and for the researcher who will be looking to extend knowledge about interventions with this population. It will be useful for the graduate student in clinical psychology, as weIl as the experienced clinician, who will want to include the elderly in his or her therapeutic population.
Download or read book Marketing Ambulatory Care Services written by William J. Winston and published by Psychology Press. This book was released on 1985 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing the Group Practice written by William Winston and published by Routledge. This book was released on 2014-07-10 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for providers and administrators in the health industry, this stimulating volume explains how to effectively use a variety of marketing practices such as advertising, public relations, fund raising, and “word of mouth” from satisfied clients.
Download or read book Public Health Reports written by and published by . This book was released on 1980 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Advances in Applied Social Psychology written by R. F. Kidd and published by Psychology Press. This book was released on 2013-08-21 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1983. This volume is the second in a series of volumes on applied social psychology. The contents of the contributions represent the richly diverse approaches and settings in which social psychology is being used. In preparing their chapters, the contributors were asked to focus on how social psychologists,' as scientists and advocates, could contribute to the resolution of the debates that often surround important social problems. Each author was asked to place his or her attempts to use social psychological knowledge in the context of his or her own specific problem. If one consistent theme emerges from this collection, it is the emphasis on employing social psychology to enlighten and understand decisions at the level of public policy. This book is a vital display of how existing literature and methods in the field can work to illuminate and inform issues of national and even international importance.
Download or read book Primary Health Care written by N.C.H. Stott and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about four ways of using the consultation in primary health care. One ofthem is very familiar, the other three a little less so. But they should all be as much a part of the repertoire of doctor or nurse as examining some system of the body or relieving pain and discomfort. If each is not used when appropriate, the full potential of the consultation is not achieved. This is the practical message of the book. Simultaneously it is concerned with the more theoretical problems of clarifying the role of the generalist in contemporary medicine and of relating it to the wider world of people's day-to-day lives and decisions and to their interest in seeking health for their children and themselves. Is primary care too broad and general to be manageable? Is it a pot-pourri derived from other disciplines or is it distinct? If distinct, exactly how does it differ and can its principles be stated in a clear and practical way? How can it respond effectively to people's wants and needs? The same four uses of the consultation, presented in a diagram which can be easily remembered, serve as a simple map for outlining the role of the doctor or nurse in primary care. The details of the map are filled in with clinical anecdotes and copious reference to studies from all over the world.
Download or read book Mental Health Outcome Measures written by Graham Thornicroft and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mental Health Outcome Measures provides an authoritative review of measurement scales currently available to assess the outcomes of mental health service intervention. The excerpt of summaries by leading writers in the field assess the contributions of scale in areas including mental state examination, quality of life, patient satisfaction, needs assessments, measurement of service cost, global functioning scales, and social disability. These chapters provide a critical appraisal of how far such scales have been shown to be reliable and valid, and provide valuable insights in to their ease of use. This book will provide an invaluable reference manual for those who want to take research on mental health services, and for those who need to interpret this research for policy, planning, and clinical practice.
Download or read book Communication and Aging written by Jon F. Nussbaum and published by Routledge. This book was released on 2013-05-13 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text employs a communication perspective to examine the aging process and the ability of individuals to adapt successfully to aging. It continues the groundbreaking work of the first edition, emphasizing a life-span approach toward understanding the social interaction that occurs during later life. The edition provides a comprehensive update on the existing and emerging research within communication and aging studies and considers such topics as notions of successful aging, positive and negative stereotypes toward older adults, and health communication issues. It raises awareness of the barriers facing elderly people in conversation and the importance such conversations have in elderly people's lives. The impact of nonrelational processes, such as hearing loss, are considered as they impact relationships with others and affect the ability to age successfully. The book is organized into 14 chapters. Each chapter is written so that the reader is presented with an exhaustive review of the pertinent and recent literature from the social sciences. As in the first edition, when the literature is empirically based, the communicative ramifications are then discussed. Readers of this volume will gain greater understanding of the importance of their communicative relationships and how significant they remain across the life span. Developed for students in communication, psychology, nursing, social gerontology, sociology, and related areas, Communication and Aging provides important insights on communication to all who are affected by the aging process.
Download or read book Small Talk written by Justine Coupland and published by Routledge. This book was released on 2014-06-11 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study presents a new perspective on small talk and its crucial role in everyday communication. The new approach presented here is supported by analyses of interactional data in specific settings - private and public, face-to-face and telephone talk. They vary from gossip at the family dinner table and intimate 'keeping in touch' phone conversations, to interpersonally-focused talk in institutional settings, such as the government office and the university research seminar. Drawing on a range of methodological approaches, including Discourse Analysis and Pragmatics, Interpersonal Communication and Conversation Analysis, the author elevates small talk to a new status, as functionally multifaceted, but central to social interaction as a whole.
Download or read book Health Psychology written by Annabel Broome and published by Springer. This book was released on 2013-11-11 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: ANNABEL K. BROOME The importance of psychological processes in the experience of health and sickness is being increasingly recognized. There is mounting evidence for the role of personal behaviour in current trends of morbidity and mortality, which is reflected in rapid and significant developments in psychological research. Patterns of illness and death have changed in recent years, with concurrent changes in demands on health services, the skills of carers and the adjustments of the sick person. It is within this changing scene that clinical and health psychologists are becoming increasingly involved in applied research into the prevention or alleviation of current health problems. These changes are also influencing the training of health professionals, with behavioural sciences now forming a substantial component of basic curricula in medical schools and other areas of professional training. This book has arisen from this chan ging clinical scene and the need to convey useful psychological principles to care givers. Part One con centrates on the general psychological processes that have relevance in many health settings, in the prevention, alleviation and management of illness, as weIl as current practices in health care delivery. As these developments have been patchy, Part Two focuses on selected specialties that have received attention. This book is not a comprehensive review of work done in all medical specialties, although the structure has been chosen to reflect the prevalent sub divisions of medical teamwork.
Download or read book Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care Health Systems and Health Policy written by Mark W. Friedberg and published by Rand Corporation. This book was released on 2013-10-09 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: The American Medical Association asked RAND Health to characterize the factors that affect physician professional satisfaction. RAND researchers sought to identify high-priority determinants of professional satisfaction by gathering data from 30 physician practices in six states, using a combination of surveys and semistructured interviews. This report presents the results of the subsequent analysis.
Download or read book Health Planning Reports Corporate Author Index written by United States. Bureau of Health Planning and published by . This book was released on 1981 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lists citations to the National Health Planning Information Center's collection of health planning literature, government reports, and studies from May 1975 to January 1980.
Download or read book Case Studies in Culture and Communication written by James A. Schnell and published by Lexington Books. This book was released on 2003 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Case Studies in Culture and Communication: A Group Perspective, James A. Schnell presents critical essays in the burgeoning field of communication studies. Topics covered include prank-playing and conflict resolution in a college fraternity; the impact of introducing an Afro-centric perspective into American children's education; and the role of the hospital chaplain in facilitating communication between patients and their medical team. Focusing on group dynamics rather than one-on-one interactions, this book demonstrates the broad relevance and applicability of communication studies.
Download or read book Health planning reports subject index written by United States. Health Resources Administration and published by . This book was released on 1979 with total page 716 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health Planning Reports Subject index 4 v written by United States. Health Resources Administration and published by . This book was released on 1978 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt:
