Download or read book Performance Control in Buyer supplier relationships written by Konstantin Gregor Kilian Gebert and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Performance Control in Buyer Supplier Relationships written by Konstantin Gebert and published by Springer Science & Business Media. This book was released on 2013-07-12 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A company’s ability to best exploit performance potentials within buyer-supplier relationships has become a critical success factor in securing competition and improving a company's overall performance. One powerful attempt to meet this challenge can be found in the application of cross-company management accounting approaches in order to execute performance control. However, implementation of suitable mechanisms and execution of control activities across company boundaries – commonly executed by both partners – is often insufficient because actual improvement potentials are not identified correctly. Embedded in a contingency-based research framework, the author combines several statistical methods to empirically analyze causal relationships between performance and contingent performance-determinants. Resulting in a control process-oriented guideline, findings support companies in the design and use of performance control systems in buyer-supplier relationships and open the field for further research.
Download or read book Conflict Potential in Strategic Buyer supplier Relationships written by James L. Patterson and published by . This book was released on 1999 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cost Management in Supply Chains written by Stefan Seuring and published by Springer Science & Business Media. This book was released on 2013-03-09 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply Chain Management and Cost Management are important developments helping companies to respond to increased global competition and demanding customer needs. Within the 23 chapters of the book, more than 35 authors provide insights into new concepts for cost control in supply chains. The frameworks presented are illustrated with case studies from the automotive, textile, white goods, and transportation industry as well as from retailing. Academics will benefit from the wide range of approaches presented, while practitioners will learn from the examples how their own company and the supply chains which they compete in, can be brought to lower costs and better performance.
Download or read book Buyer supplier Relationships in Service Procurement written by Lukas Schönberger and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Dependence in Buyer Supplier Relationships written by Tobias Mandt and published by Springer. This book was released on 2019-03-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations frequently rely on the support of external parties to access necessary resources. In many cases, the resulting buyer-supplier relationships last for decades; some might even become indispensable for one or both parties in achieving its desired business goals. These dependencies between organizations are ubiquitous. This book focuses on such instances, discussing them in a cumulative manner: It begins with an introduction of previous research on the issue, before empirically explaining the emergence of dependencies, their different forms of existence and management approaches as well as its development over time. This book is of special interest for scholars focusing on dyadic partnerships within the domains of industrial marketing, supply chain management or strategic purchasing. Practitioners involved in managing long term buyer-supplier relationships in goods- as well as service-oriented industries might find it insightful as well.
Download or read book Role of Buyer Supplier Relationship on Organizational Performance written by Hafsa Ahmed and published by . This book was released on 2016-03-01 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing Services written by Leonard L. Berry and published by Simon and Schuster. This book was released on 2004-04-16 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service. Building on eight years of research, the authors develop a model for understanding the relationship between quality and marketing in services and offer dozens of practical insights into ways to improve services marketing. They argue that superior service cannot be manufactured in a factory, packaged, and delivered intact to customers. Though an innovative service concept may give a company an initial edge, superior quality is vital to sustaining success. Berry and Parasuraman show that inspired leadership, a customer-minded corporate culture, an excellent service-system design, and effective use of technology and information are crucial to superior service quality and services marketing. When a company's service is excellent, customers are more likely to perceive value in transactions, spread favorable word-of-mouth impressions, and respond positively to employee-cross-selling efforts. The authors point out that a service company that does relatively little pre-sales marketing but is truly dedicated to delivering excellent quality service will have greater marketing effectiveness, higher customer retention, and more sales to existing customers than a company that emphasizes pre-sale marketing but falls short during actual service delivery. The focus of any company, they insist, must be customer satisfaction through integration of service quality throughout the entire system. Filled with examples, stories, and insights from senior executives, Berry and Parasuraman's new framework for effective marketing services contains the key to high-performance services marketing.
Download or read book Purchasing and Supply Management written by Michiel Leenders and published by McGraw-Hill Education. This book was released on 2010-07-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fourteenth Edition of Purchasing and Supply Management provides a comprehensive introduction to the purchasing and supply chain management field, supported by over 40 case studies. Cases cover purchasing and supply chain issues in a variety of settings, from process industries to high tech manufacturing and services as well as public institutions. The text focuses on decision making throughout the supply chain. Based on the conviction that supply managers, in concert with suppliers and distributors, have to contribute to organizational goals and strategies, this edition continues to focus on how to make that mission a reality.
Download or read book Controls in Strategic Supplier Relationships written by Suresh Cuganesan and published by UNSW Press. This book was released on 1999 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the result of an investigation undertaken in two large Australian organisations which have established strategic supplier relationships. It focuses on one type of collaborative relationship: that established by an organisation with its strategic suppliers.
Download or read book Supplier Relationship Management written by Jonathan O'Brien and published by Kogan Page Publishers. This book was released on 2022-01-03 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective supplier relationship management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage, get more innovation and drive sustainability. Supplier Relationship Management explains the importance of ongoing supplier management, how to measure and improve their performance, and for the critical few that can make a dramatic difference to our organization, drive in and future-proof strategic collaborative relationships. The Orchestra of SRM® framework, coupled with expert tips, tools and resources, delivers clear guidance on how to design an effective supplier relationship management program, with maximum return on time and investment. Written by leading procurement expert, Jonathan O'Brien, this third edition offers new content on how to adapt to the huge changes we have seen across supply bases in recent years, and the new risks and challenges organizations face in managing key suppliers. It includes new information on driving sustainability, the future of the supply base, and how to secure more innovation from our suppliers. Supplier segmentation is outlined in more detail and there is new information on how companies are managing supply chains, and the impacts of this in practice. A practical guide to unlock the new value from your key suppliers in a changing world.
Download or read book Buyer supplier Relationships written by Thomas OT̓oole and published by . This book was released on 1999 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Procuring Complex Performance written by Nigel Caldwell and published by Routledge. This book was released on 2010-09-13 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the management of Procuring Complex Performance (PCP) in large-scale programmes that includes the downstream support phase in sectors such as construction, healthcare, transport, aerospace, marine and defence. It brings together a series of edited chapters to explain why the traditional combination of linear project management and highly detailed contracts are now unsuited to the dynamics of emerging customer requirements based on performance and outcome. Working with leading business professors across the UK and Europe, Caldwell and Howard present the case for why large-scale programmes of world class organizations often represent a shifting frontier between the boundaries of public-private provision and silos of operations expertise. Adopting a procurement perspective, the authors explain how complex performance means not just coping with the dynamics of buyer-supplier relationships, but incorporates the shift from production orientation towards availability of bundled services such as maintenance and upgrade delivered over extended, often multi-decade timeframes. The strength of ‘PCP’ is its empirical case-based support for new business models based on through-life management, availability contracting and service support which challenge simplistic notions of dyadic, hierarchical relationships and transfer of risk to the supply base. This unique publication is essential reading for scholars and practitioners seeking to understand the context of innovation and supply as a coordinated and integrated approach to managing and procuring complex performance.
Download or read book Buyer supplier Relationships and Economic Performance written by Mari Sako (Mari) and published by . This book was released on 1990 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Supplier Relationship Management written by Stephen Easton and published by Apress. This book was released on 2014-06-14 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: There’s a new buzz phrase in the air: Supplier Relationship Management (SRM). Corporate executives know it’s necessary, but there’s only one problem. Nobody yet knows how to do it. Or they think it’s all about bashing your vendors over the head until they reduce the price another 4%. Supplier Relationship Management: How to Maximize Vendor Value and Opportunity changes all that. Containing the best and most innovative advice from the operations and procurement experts at consultant AT Kearney, this book shows that SRM is at root a strategic discussion requiring cross-functional interaction and internal alignment at the highest levels. It requires an honest appraisal of the value that suppliers now bring to your firm, as well as their potential value. It then requires a frank and constructive business-to-business dialogue about how to improve the relationship. When this happens, a company reaps myriad benefits, ranging from new opportunity to added value to competitive advantage—and, quite likely, to overall (and sometimes substantial) cost reductions. This book shows the most concrete methods you can use today to: Identify value-adding opportunities in the supply chain Work closely with suppliers to maximize the benefits Work the "Critical Cluster" of suppliers, where the greatest opportunity for advantage lies Review suppliers to encourage constant gains in quality and cost Turn your SRM strategy into a major competitive advantage Supplier Relationship Management introduces and explains the Supplier Interaction Model, a key tool that will help you get the most from your supplier relationships. It segments the supplier universe into nine categories, from those you want to run away from fast to those so good and so useful to your organization that it can make sense to invest in them directly. Numerous case studies show how to apply the principles to your situation. Supplier Relationship Management burns off the fog that has surrounded the procurement process for far too long. It is the definitive guide for business executives who want to get the maximum benefits from suppliers and gain very real advantages over competitors.
Download or read book Governance Mechanisms in Sustainable Buyer supplier Relationships written by Stefan Egle and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies face the problem that the suppliers' social and ecological performance is often sugarcoated. To resolve this information bias, these companies develop control mechanisms in new contracts with suppliers that allow an improved performance verification and reduce the incompleteness of contracts. From the perspective of transaction costs theory, bounded rationality and a lack of foresight result in incomplete contracts. Empirical evidence supports this hypothesis, indicating an even higher degree of incompleteness of contracts. Only the additional consideration of an emerging learning process leads to a theory-consistent degree of incompleteness as predicted by transaction cost theory when designing contractual controls mechanisms. However, the learning patterns that emerge during this process have remained largely unexplored. This dissertation integrates insights about learning patterns from developmental psychology in transaction cost theory and empirically tests these insights with a structural equation model. I will demonstrate that a U-shaped learning pattern emerges when designing contractual control mechanisms during supplier selection, by means of a survey with a sample size of 125 cases. In this learning pattern, rule-based knowledge and specific knowledge are acquired. However, over the course of time, specific knowledge is initially forgotten, until rule-based and specific knowledge are eventually acquired in the long run. Based on organizational literature, four causal chains are derived and tested separately. The results reveal that general knowledge enters control design through learning from experience, whereby general knowledge refers to biased sustainability performance (#1), learning from company-specific experience decreases trust that requires an additional need for control (#2), experience- and capability-related partner selection induces trust that reduces the need for control (#3), and intensive.
Download or read book Performance Measurement and Incentive Systems in Purchasing written by Erik Hofmann and published by Springer Science & Business Media. This book was released on 2013-10-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, purchasing performance measurement have steadily gained in importance in theory and practice. Yet, in many cases, the focus still remains on cost items, especially savings. Moreover, reported performance ratios in purchasing are frequently called into question in terms of their amount and efficacy. Most of the time, there is no tie-in at all with staff compensations. To meet these and other challenges, this book presents a holistic approach for purchasing performance measurement and the incentive systems associated with it. The following topics are dealt with in detail: • Purchasing performance measurement on the level of commodity groups and the procurement organization • Supplier evaluation and performance measurement on the level of the buyer-supplier relationship • Comprehensive systems for purchasing performance measurement, such as the procurement value added and the purchasing balanced scorecard • Performance-oriented incentive systems and bonus payments for buyers, procurement organizations and suppliers Readers are thus provided with comprehensive guidelines for the implementation and realization of sustained performance measurement and incentivization in purchasing.
