Download or read book Patient Perceptions of Nurse Caring Behaviors and Their Relationship to Patient Satisfaction Scores written by Karen M. Richards (R.N.) and published by . This book was released on 2009 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Relationship Between Staff Nurses Perceptions of Nurse Manager Caring Behaviors and Patient Experience written by Kelley Kostich and published by . This book was released on 2020 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Background. The Institute of Medicine claimed that effective nursing leadership is essential to fulfilling the vision of nurses as full partners with other healthcare professionals. Nursing leadership education is often focused on business acumen and tasks, which does not include the fundamental element of caring. There is a gap in the literature regarding the relationship between nurse manager caring behaviors and patient outcomes, specifically the patient experience. Patient experience scores have remained moderately flat for the past few years despite numerous documented interventions. Examining the impact of nurse manager caring behaviors on the patient experience is an innovative approach. Purpose. The aim of this study was to examine the correlation between staff nurses’ perceptions of nurse manager caring behaviors and patient experience. The research question was, “What is the relationship between nurses’ perceptions of nurse manager caring behaviors and patient experience?” Setting. The study was conducted at Barnes-Jewish Hospital (BJH), a licensed 1,346-bed urban academic medical center located in the St. Louis metropolitan area. Barnes-Jewish is a Magnet® designated, level 1 trauma center. Methods. A cross-sectional, correlational design was used to examine the relationship between staff nurses’ perceptions of nurse manager caring behaviors and patient experience. The independent variable was staff nurses’ perceptions of nurse manager caring behaviors as measured by the Caring Assessment Tool-Administration (CAT-adm©), and the dependent variable was the patient experience using the hospital’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. Results. A final sample of 67 staff nurses (8% participation rate) from 17 departments participated in the study. Two hundred forty-four patients from the same 17 departments were included in the final sample. The correlation coefficient between the CAT-adm© and the HCAHPS overall hospital rating was .497 (p-value = .043). The correlation coefficient between CAT-adm© and nurse manager visibility was .375 (p-value = .002). Conclusion. Departments have higher patient experience scores for the HCAHPS overall hospital rating when the staff nurses employed in that department perceived their manager as caring. However, the study results should be interpreted with caution based on the small sample size. Additionally, the more staff nurses see their nurse manager during their shift, the more they perceived their nurse manager as caring.
Download or read book Effect of Relationship based Care on Patient Satisfaction written by Paula M. Thomas and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "PICO (Population, intervention, comparison group, outcome) question: In hospitalized medical/surgical patients, what is the effect of relationship-based care on patient satisfaction compared to standard care? Over the past decade, the measurement of patient satisfaction has led to an increased appreciation of the significance of the patient experience, their expectations and perceptions of the care they receive. Patient satisfaction is no longer simply the "nice" or "right thing" to do if you have time. In the current highly competitive environment, it is a necessary business choice. Satisfied customers are loyal and may be counted on for repeat business or for recommendations of the hospital leading to increased revenue, market share, profitability, and better clinical outcomes. Patient satisfaction, patient safety, and clinical outcomes all go together to formulate the patient experience and should not be viewed separately. The author like other hospital nursing administrators plans to focus the care delivery model around the patient experience. The setting for this study is a 49 bed acute care community hospital. A relationship-based care delivery model, incorporating patient centered care and nurse caring will be implemented on a 36 bed medical/surgical unit. Staff on this unit has been delivering standard care based on a biophysical model emphasizing clinical diagnosis and treatment. Patient satisfaction scores have been below goal as have the scores on the HCAPHS survey. Patient satisfaction has become an important indicator of quality care and financial success of healthcare institutions. Hospital administrators are focusing their delivery of medical and surgical services around the patient experience. The importance of nurse caring behaviors and that nurse caring is an important predictor of patient satisfaction needs to be acknowledged (Dingman et aI., 1999). Satisfaction with nurse caring is a measure of organizational effectiveness in creating a caring environment and meeting patient's expectations. Patients' expectations are those responses that are situation specific, influenced by environmental factors, experience, and properties of the situation. Nurse socialization regarding caring behaviors and attitudes and displaying them is needed to have a service-oriented culture. The match between patient expectations of nurse caring and the caring actually received is expressed as patient satisfaction (Greeneich, 1993). No universal definition of caring exists but Watson (1985) defined caring as a fundamental value that guides nurses' ethical decision making and provides a basis for nurse caring actions. Nurses provide direct patient care and spend more time with patients than any other healthcare worker and therefore, need to be concerned about meeting patients' needs in a caring manner. In recent years, the model of patient care shifted from a standardized, one-size-fits-all to a patient-centered approach, with the aim of improving the quality of care (McLaughlin & Kaluzny, 2000). Patient-centeredness goes beyond clinical care and provides the patient with a very personal experience. Scalise (2003) notes the following eight dimensions that encompass a complete patientcentered experience: Access to care, continuity and transition to home, coordination of care, emotional support, information and education, involvement of family and friends, physical comfort, and respect for patient preferences. Patient-centered care has been defined as health care that establishes a partnership among practitioners, patients and their families (when appropriate) to ensure that decisions respect patients' wants, needs and preferences and solicit patients' input on the education and support they need to make decisions and participate in their own care (Kohn, Corrigan & Donaldson, 1999). The Institute of Medicine defined a model of patient-centered health care that includes six criteria for improving the quality of health care in the United States. ..." -- from Introduction.
Download or read book Professional Nursing Concepts written by Anita Ward Finkelman and published by Jones & Bartlett Publishers. This book was released on 2013 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: " ... takes a patient-centered, traditional approach to the topic of nursing education and professional development. This dynamic text engages students in recognizing the critical role that nurses play in health care delivery, and focuses on the five core competencies for health professions as determined by the Institute of Medicine (IOM) ..."--Back cover.
Download or read book Assessing and Measuring Caring in Nursing and Health Science written by Jean Watson PhD, RN, AHN-BC, FAAN and published by Springer Publishing Company. This book was released on 2008-09-23 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: "As in the first edition, the author has done a magnificent job compiling these instruments and providing important information that the reader can use to evaluate their usefulness." --Ora Lea Strickland, RN, PhD, FAAN (From the Foreword) This book provides all the essential research tools for assessing and measuring caring for those in the caring professions. Watson's text is the only comprehensive and accessible collection of instruments for care measurement in clinical and educational nursing research. The measurements address quality of care, patient, client, and nurse perceptions of caring, and caring behaviors, abilities, and efficacy. Newly updated, this edition also contains three new chapters, which document the most effective caring language and provide innovative methods of selecting appropriate tools for measurement based on validity and reliability. Key features of new edition: A chapter providing a comprehensive literature review of the research and measurement of caring A chapter entitled "Caring Factor Survey," which presents a new scale based on Watson's original theory of human caring Chapters outlining instruments for care measurement, including Holistic Caring Inventory, Peer Group Caring Interaction Scale, and many more New instruments focused on assessing caring at the administrative-relational caring level An updated section dedicated to challenges and future directions of the measurement of caring
Download or read book Measurement in Nursing and Health Research written by Elizabeth R. Lenz, PhD, RN, FAAN and published by Springer Publishing Company. This book was released on 2010-04-17 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designated a Doody's Core Title! "This is a valuable resource for readers seeking basic to advanced information on measurement. It should be on the bookshelf of all researchers, and a requirement for graduate nursing students."Score: 100, 5 stars--Doody's Medical Reviews "...this book is a wonderful shelf reference for nurse researcher mentors and investigators who may need to explore content or use content to design, test, select, and evaluate instruments and methods used in measuring nurse concepts and outcomes."--Clinical Nurse Specialist This fourth edition presents everything nurses and health researchers need to know about designing, testing, selecting, and evaluating instruments and methods for measuring in nursing. Thoroughly updated, this fourth edition now contains only the latest, most cutting-edge measurement instruments that have direct applicability for nurses and health researchers in a variety of roles, including students, clinicians, educators, researchers, administrators, and consultants. Using clear and accessible language, the authors explain in detail, and illustrate by example, how to conduct sound measurement practices that have been adequately tested for reliability and validity. This edition is enriched with topics on the leading edge of nursing and health care research, such as measurement in the digital world, biomedical instrumentation, new clinical data collection methods, and methods for measuring quality of care. Key features: Provides new and emerging strategies for testing the validity of specific measures Discusses computer-based testing: the use of Internet research and data collection Investigates methods for measuring physiological variables using biomedical instrumentation Includes information on measurement practices in clinical research, focusing on clinical data collection methods, such as clinimetrics Identifies the challenges of measuring quality of care and how to address them
Download or read book Quality Caring in Nursing written by Joanne R. Duffy, PhD, RN, FAAN and published by Springer Publishing Company. This book was released on 2008-12-15 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of an AJN Book of the Year Award for 2009! "[This] book offers a coherent, theoretical, and research-guided framework for quality nursing caring in practice, education, and leadership; a foundational, timeless, yet transformative framework of substanceÖ." Jean Watson, PhD, RN, AHN-BC, FAAN College of Nursing, University of Colorado, Denver Dedicated time spent with patients and families in clinical settings is often limited, rushed, and impersonal. How can nurses develop more positive, caring relationships with their patients, and help to improve the quality of patient care at large? This book addresses this critical question by presenting Joanne R. Duffy's Quality-Caring Model©-the result of 35 years of clinical experience and educational acumen. This values-based model will bring caring back into the foreground of nursing practice by providing revised curricula for educational programs, and outlining the core caring principles for nurse administrators. Key Features: Establishes "Relationship-Centered Caring," with discussions on how to care for the self, patients and families, each other, and communities Offers multiple case examples, and includes reflective questions and applications for use in educational programs, workshops, conferences, and clinical practice Demonstrates how the Quality-Caring Model© can be implemented in clinical practice, nursing education, research, and nursing leadership settings Includes appendices that discuss how caring can improve patient safety, outline course objectives, and explain how to assess and measure caring in your facility Written in clear, accessible language, this book will be an invaluable resource to nursing students, nursing scholars, clinical nurses, nurse educators, nurse researchers, and nurse leaders. Duffy's approach will help create a redesigned patient care delivery system focused on the primacy of caring relationships.
Download or read book Caring in Nursing Classics written by Marlaine C. Smith and published by Springer Publishing Company. This book was released on 2012-12-12 with total page 551 pages. Available in PDF, EPUB and Kindle. Book excerpt: Print+CourseSmart
Download or read book Home Care Nurses and Home Care Patients written by Sara K. Welsh and published by . This book was released on 1993 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Relationship of Oncology Nurse Caring and Patient Satisfaction written by Maria Geraldine McEvoy and published by . This book was released on 1996 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Comparison of Nurses and Patients Perceptions of Nurse Caring Behaviors written by Carol Jean Smucker and published by . This book was released on 1986 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Patients Perceptions of Nurse Caring Behaviors written by Becky Lou Hale and published by . This book was released on 1990 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Perceptions of Caring by Patients and Nurses on Medical Surgical Units written by Lois Marquette and published by . This book was released on 2003 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this descriptive correlational study was to determine if the nurses and patients on the medical surgical units of an acute care facility perceived caring behaviors in the same way. A convenience sample of 120 nurse and 120 patient surveys was distributed. Forty-six percent of the nurse surveys and 40% of the patient surveys were returned. Nursing behaviors perceived as most caring by both nurses and patients focused on human needs assistance and the monitoring of patient conditions and demonstration of professional competence. Results of the study indicate that female patients perceived all caring behaviors to be more important than men did, especially in relation to the expression of feelings and teaching/learning behaviors. It was also noted that the longer a nurse had been practicing, the less important they perceived teaching to be. The difference noted in educational levels of nurses was that BSNs and PNs perceived teaching/learning behaviors as more important than did ADN nurses. Future research is recommended which would study ways in which caring behaviors affect patients' outcomes, especially those related to teaching and learning behaviors.
Download or read book Patient Perceptions of Quality of Nursing Care as Evidenced by Nurse Caring Behaviors written by Penny J. Reiss and published by . This book was released on 2005 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Individualized Care written by Riitta Suhonen and published by Springer. This book was released on 2018-08-22 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This contributed book is based on more than 20 years of researches on patient individuality, care and services of the continuously changing healthcare system. It describes how research results can be used to respond to challenges on individuality in healthcare systems. Service users’, patients’ or clients’ point of views on care and health services are urgently needed. This book describes the conceptualisation of the individualized nursing care phenomenon and the process development of the measuring instruments of that phenomenon in different contexts. It describes results from a variety of clinical contexts about individualized nursing care and explains factors associated with the perceptions and delivery of individualized nursing care from different point of views. This book may appeal to clinicians, nurses practitioners and researchers from many fields.
Download or read book Description of Patients and Nurses Perceptions of Nurse Caring Behaviors written by Brenda Lee Brien and published by . This book was released on 1986 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Care in Nursing written by Wilfred McSherry and published by Oxford University Press. This book was released on 2012-02-09 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Care in Nursing addresses the fundamental caring principles, values, and skills nurses require to provide sound care to their patients and to meet the challenges of nursing in the future. Exploring essential knowledge and competencies, the authors explore research, evidence and real life practice before outlining practical skills which will empower nurses to deliver quality care. Written by nurses and health professionals from both practice and academia, Care in Nursing explores how care underpins every element of nursing including: patient centred care, cultural diversity, sociology, psychology, communication, partnership working, law and ethics, management and leadership, and more. A specific chapter also addresses how nurses can develop self-care techniques to meet the pressures and demands of a challenging yet ultimately rewarding career. Relevant to nurses in all fields and a diverse range of clinical and non-clinical settings, this is essential reading for nursing students, qualified nurses, mentors, nursing academics as well as nurse managers and leaders.
