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Book Outsourcing and Service Work in the New Economy

Download or read book Outsourcing and Service Work in the New Economy written by José-Luis Álvarez-Galván and published by Cambridge Scholars Publishing. This book was released on 2012-03-15 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the impact of outsourcing on workers and their employment conditions in the new economy. To do so, the call centre industry in Mexico City is analysed through a large number of in-depth interviews with workers and managers, available statistics and visits to leading firms in the sector. The case of call centres is paradigmatic as it is often seen as a flag-ship industry of the new economy, rapidly growing and subject to high pressures for costs reduction. The Mexican experience is crucially relevant to understand employment conditions in a weak institutional setting where labour protection is low and business competition intense. Overall, outsourcing has gained popularity as a mechanism to deal with the uncertainty of increasingly challenging business environments. Nonetheless, the practice of outsourcing also raises important concerns. This book identifies those managerial practices which have a substantial impact on workers and their employment conditions such as: job designs; customer segmentation; non-standard contracts; intensified supervision; union avoidance; limited career opportunities; and strict social divisions in the workplace. These findings also suggest that a number of practices that were common in the ‘old’ economy are still dominant in the organisation of work in the twenty-first century. The book is a useful reference for scholars and students concerned with employment and labour studies, economic development, and globalisation.

Book Outsourcing Economics

Download or read book Outsourcing Economics written by William Milberg and published by Cambridge University Press. This book was released on 2013-04-29 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing Economics has a double meaning. First, it is a book about the economics of outsourcing. Second, it examines the way that economists have understood globalization as a pure market phenomenon, and as a result have 'outsourced' the explanation of world economic forces to other disciplines. Markets are embedded in a set of institutions - labor, government, corporate, civil society, and household - that mold the power asymmetries that influence the distribution of the gains from globalization. In this book, William Milberg and Deborah Winkler propose an institutional theory of trade and development starting with the growth of global value chains - international networks of production that have restructured the global economy and its governance over the past twenty-five years. They find that offshoring leads to greater economic insecurity in industrialized countries that lack institutions supporting workers. They also find that offshoring allows firms to reduce domestic investment and focus on finance and short-run stock movements.

Book Outsourcing and Offshoring of Professional Services  Business Optimization in a Global Economy

Download or read book Outsourcing and Offshoring of Professional Services Business Optimization in a Global Economy written by Gupta, Amar and published by IGI Global. This book was released on 2008-03-31 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Book The Fissured Workplace

Download or read book The Fissured Workplace written by David Weil and published by Harvard University Press. This book was released on 2014-02-17 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the twentieth century, large companies employing many workers formed the bedrock of the U.S. economy. Today, on the list of big business's priorities, sustaining the employer-worker relationship ranks far below building a devoted customer base and delivering value to investors. As David Weil's groundbreaking analysis shows, large corporations have shed their role as direct employers of the people responsible for their products, in favor of outsourcing work to small companies that compete fiercely with one another. The result has been declining wages, eroding benefits, inadequate health and safety protections, and ever-widening income inequality. From the perspectives of CEOs and investors, fissuring--splitting off functions that were once managed internally--has been phenomenally successful. Despite giving up direct control to subcontractors and franchises, these large companies have figured out how to maintain the quality of brand-name products and services, without the cost of maintaining an expensive workforce. But from the perspective of workers, this strategy has meant stagnation in wages and benefits and a lower standard of living. Weil proposes ways to modernize regulatory policies so that employers can meet their obligations to workers while allowing companies to keep the beneficial aspects of this business strategy.

Book The Factory Free Economy

Download or read book The Factory Free Economy written by Lionel Fontagné and published by Oxford University Press. This book was released on 2017-03-01 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: De-industrialization, accelerated by the financial crisis, is a long term process. The comparative advantage of emerging economies shifted towards more advanced goods and their growing populations commanded an increasing share in global demand. This shift towards a factory-free economy in high income countries has drawn the attention of policy makers in North America and Europe. Some politicians have articulated alarming views, initiating mercantilist or 'beggar-thy-neighbour' cost-competitiveness policies. Yet companies that concentrate research and design innovations at home but no longer have any factories there may be the norm in the future. This volume proposes an economic analysis of this phenomenon and includes 11 contributions which complement each other and tackle the problem from different angles. The evidence in this book suggests that de-industrialization is a process that happens over time in all countries, even China. One implication is that criticism of China is not likely to provide a solution to these long term trends. Another implication is that the distinction between manufacturing and services is likely to become increasingly blurry. More manufacturing firms are engaging in services activities, and more wholesale firms are engaging in manufacturing. One optimistic perspective suggests that industrial country firms may be able to exploit the high-value added and skill-intensive activities associated with design and innovation, as well as distribution, which are all components of the global value chain for manufacturing. Although this ongoing transformation of the industrial economies may be consistent with evolving comparative advantage, it has significant short-run costs and requires far-sighted investments. These include the costs to workers who are caught in the shift from an industrial to a service economy, and the need to invest in new infrastructure and education to prepare coming generations for their changing roles.

Book Bringing the Jobs Home

Download or read book Bringing the Jobs Home written by Todd G. Buchholz and published by . This book was released on 2004 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Buchholz explores the crisis of the outsourcing of American jobs, and reviews potential solutions.

Book Flatlining

    Book Details:
  • Author : Adia Harvey Wingfield
  • Publisher : University of California Press
  • Release : 2019-07-02
  • ISBN : 0520300343
  • Pages : 216 pages

Download or read book Flatlining written by Adia Harvey Wingfield and published by University of California Press. This book was released on 2019-07-02 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: What happens to black health care professionals in the new economy, where work is insecure and organizational resources are scarce? In Flatlining, Adia Harvey Wingfield exposes how hospitals, clinics, and other institutions participate in “racial outsourcing,” relying heavily on black doctors, nurses, technicians, and physician assistants to do “equity work”—extra labor that makes organizations and their services more accessible to communities of color. Wingfield argues that as these organizations become more profit driven, they come to depend on black health care professionals to perform equity work to serve increasingly diverse constituencies. Yet black workers often do this labor without recognition, compensation, or support. Operating at the intersection of work, race, gender, and class, Wingfield makes plain the challenges that black employees must overcome and reveals the complicated issues of inequality in today’s workplaces and communities.

Book The Transformation of Work in the New Economy

Download or read book The Transformation of Work in the New Economy written by Robert Perrucci and published by Oxford University Press, USA. This book was released on 2006-11-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: InThe Transformation of the New Economy, editors Robert Perrucci and Carolyn C. Perrucci critically examine existing conditions in the workplace and discuss the political and economic forces that have shaped them. The book explores established practices governing how products are produced, how work is organized, and who comprises the labor force. Perrucci and Perrucci examine computerized production technology, global production chains, and the international division of labor as products of political struggles between corporations, workers, and the government. The outcomes of these struggles have produced our global economy, made jobs less secure, and kept wages of average Americans from growing the way they did post-World War II. These outcomes have also led to downsizing in the workplace, restructuring the social organization of work, and outsourcing jobs to other countries. This anthology illustrates how the new economy has affected: * Job opportunities and income for workers of different gender, race, and class. * Working conditions of professionals, factory workers, and workers in the service economy. * Family life of parents, children, and dual earners. The closing section of the book focuses on policy changes that could improve the conditions of workers in the new economy--with specific attention to raising wages, better access to health care, and company policies that empower workers.

Book Outsourcing America

Download or read book Outsourcing America written by Ron Hira and published by AMACOM Div American Mgmt Assn. This book was released on 2008-04-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs have extended well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service. Outsourcing America reveals just how much outsourcing is taking place, what its impact has been and will continue to be, and what can be done about the loss of jobs. More than an exposé, Outsourcing America shows how offshoring is part of the historical economic shift toward globalism and free trade, and demonstrates its impact on individual lives and communities. In addition, the book now features a new chapter on immigration policies and outsourcing, and advice on how individuals can avoid becoming victims of outsourcing. The authors discuss policies that countries like India and China use to attract U.S. industries, and they offer frank recommendations that business and political leaders must consider in order to confront this crisis—and bring more high-paying jobs back to the U.S.A.

Book The outsourcing challenge

Download or read book The outsourcing challenge written by Jan Drahokoupil and published by ETUI. This book was released on 2015-07-01 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

Book Sustainable Prosperity in the New Economy

Download or read book Sustainable Prosperity in the New Economy written by William Lazonick and published by W.E. Upjohn Institute. This book was released on 2009 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lazonick explores the origins of the new era of employment insecurity and income inequality, and considers what governments, businesses, and individuals can do about it. He also asks whether the United States can refashion its high-tech business model to generate stable and equitable economic growth. --from publisher description.

Book Strategic Sourcing in the New Economy

Download or read book Strategic Sourcing in the New Economy written by Bonnie Keith and published by Springer. This book was released on 2016-01-12 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive overview of each of the sourcing business model. Readers will master the art and science of strategic sourcing by being able to chart a unique path that fits their capacity to apply more the full continuum of strategic sourcing concepts and tools.

Book Outsourcing and Offshoring in the 21st Century  A Socio Economic Perspective

Download or read book Outsourcing and Offshoring in the 21st Century A Socio Economic Perspective written by Kehal, Harbhajan and published by IGI Global. This book was released on 2006-03-31 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.

Book The Routledge Companion to Talent Management

Download or read book The Routledge Companion to Talent Management written by Ibraiz Tarique and published by Routledge. This book was released on 2021-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of Talent Management has grown and advanced exponentially over the past several years as organizations, large and small, public and private, global and domestic, have realized that to gain and sustain a global competitive advantage, they must manage their talents effectively. Talent Management has become a major theoretical and empirical topic of intellectual curiosity from various disciplinary perspectives, such as human resource management, arts and entertainment management, international management, etc. This Companion is an indispensable source that provides an authoritative, in-depth, and comprehensive examination of emerging Talent Management topics. Divided into five thematic sections that provide a unique overarching structure to organize forty-one chapters written by leading and renowned international scholars, this Companion assesses essential knowledge, trends, debates, and avenues for future research in a single volume: Evolution and Conceptualization of Talent Management; The External Context of Talent Management; The Internal Context of Talent Management; Individuals, Workforce, and Processes of Talent Management; and Outcomes of Talent Management. In this way, the Companion is essential reading for anyone involved in the scholarly study of Talent Management, including academic researchers, advanced postgraduate and graduate students, and management consultants. For further debate on Talent Management, readers might be interested in the supplementary volume Contemporary Talent Management: A Research Companion, sold separately.

Book Contracting in the New Economy

Download or read book Contracting in the New Economy written by David Frydlinger and published by Springer Nature. This book was released on 2021-05-24 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s business environment is constantly evolving, filled with volatility, uncertainty, complexity and ambiguity and driven by digital transformation, globalization, and the need to creating value through innovation. These shifts demand that organizations view contracting through a different lens. Since it is impossible to predict every what-if scenario in a transactional contract, organizations in strategic and complex partnerships must shift to a mindset of shared goals and objectives built upon a strong foundation of transparency and trust, working together to mitigate risk much better than merely shifting risk to the weaker party. Contracting in the New Economy helps you to not only develop this mindset – but also offers the practical tools needed to embrace the social side of contracting, enabling your organization to harness the value creating potential of formal relational contracts. Briefly sharing the theoretical foundations that prove relational contracting works, it goes well beyond theory by providing powerful examples of relational contracting principles in practice. In addition, the authors provide a practical and proven approach for helping you to put relational contracting theory into practice for your own relationships. First by providing a framework for approaching any contracting situation and helping organizations finding the best contract model for each situation. And then by sharing five proven steps you can take to create an effective relational contract for you own strategic and complex business relationships. For anyone involved in developing contracts —lawyers, in-house counsels, contract managers, C-level managers, procurement officers, and so on — this book will empower you to create powerful cooperative alliances that will help you reach —and surpass — your business goals in today’s dynamic new environment.

Book Labor in the New Economy

Download or read book Labor in the New Economy written by Katharine G. Abraham and published by University of Chicago Press. This book was released on 2010-11-15 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the structure of the economy has changed over the past few decades, researchers and policy makers have been increasingly concerned with how these changes affect workers. In this book, leading economists examine a variety of important trends in the new economy, including inequality of earnings and other forms of compensation, job security, employer reliance on temporary and contract workers, hours of work, and workplace safety and health. In order to better understand these vital issues, scholars must be able to accurately measure labor market activity. Thus, Labor in the New Economy also addresses a host of measurement issues: from the treatment of outliers, imputation methods, and weighting in the context of specific surveys to evaluating the strengths and weaknesses of data from different sources. At a time when employment is a central concern for individuals, businesses, and the government, this volume provides important insight into the recent past and will be a useful tool for researchers in the future.