Download or read book Proceedings of the 11th Toulon Verona International Conference on Quality in Services written by Rocco Moliterni and published by Firenze University Press. This book was released on 2008 with total page 889 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.

Download or read book Mener l valuation interne dans les tablissements et services sociaux et m dico sociaux written by Jacques Danancier and published by . This book was released on 2004 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: La démarche évaluative tend à se généraliser dans le secteur social. La loi du 2 janvier 2002 rend en effet obligatoire l'évaluation pour l'ensemble des établissements. Cet ouvrage s'inscrit dans ce contexte et propose une méthodologie complète, permettant aux cadres et directeurs de services et d'établissements de répondre efficacement à cette obligation. L'évaluation interne peut revêtir plusieurs formes. Cet ouvrage en développe trois, pour répondre aux exigences actuelles de l'accompagnement éducatif et social : l'évaluation de conformité attachée à la relecture générale des prestations et de l'organisation ; l'évaluation dynamique interne de projet (EDIPE) : dans sa dimension qualitative, fonctionnelle et de résultat, elle accompagne le déroulement du projet d'établissement ou de service ; les évaluations spécifiques avec deux exemples : l'auto-diagnostic des formes de violence repérables en établissement et l'évaluation du partenariat. L'ouvrage est construit sur le développement de modalités d'application pratique, avec de nombreuses illustrations et des préconisations issues d'applications sur le terrain. Toute institution peut s'en saisir aisément, pour construire une démarche qui lui soit propre, adaptée au champ de ses interventions.

Download or read book Handbook of Management Accounting Research written by Christopher S. Chapman and published by Elsevier. This book was released on 2006-12-08 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume one of the Handbooks of Management Accounting Research sets the context for both Handbooks, with three chapters outlining the historical development of management accounting as a discipline and as a practice in three broad geographic settings. The bulk of the first volume then draws together a series of contributions that analyse the scholarly literature in terms of distinct intellectual and theoretical social science perspectives. The volume includes a chapter which looks at work informed by psychology as a base discipline. The volume also includes a set of chapters that seek to evaluate and explain issues of research method for the different approaches to research found within management accounting. Special pricing available if purchased as a set with Volume 2. - Documents the scholarly management accounting literature - Publishing both in print, and online through Science Direct - International in scope

Download or read book Misreading the African Landscape written by James Fairhead and published by Cambridge University Press. This book was released on 1996-10-17 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: An intriguing 1996 study showing how Africans enrich their land, while scientists believe they damage it.

Download or read book Carrots Sticks and Sermons written by John McCormick and published by Routledge. This book was released on 2017-07-28 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: The literature on policy strategies, instruments, and styles is impressive. Still, a complex variety of theoretical and conceptual approaches and analytical tools hamper a good overview. Carrots, Sticks, and Sermons proposes such a framework for the field and clearly shows how public policy instruments are classified, packaged, and chosen, while highlighting the role evaluation plays in the instruments-choice process.Carrots, Sticks, and Sermons offers a comprehensive analysis of categories and typologies of policy instruments. It classifies sticks, carrots, and sermons - or, more specifically, regulation, economic means, and information. Readers are offered a comparative perspective of evaluation practice in foreign contexts. Special attention is paid to the examples of Sweden, the Netherlands, Belgium, England, Canada, the United States, and the Republic of Korea. As such, this volume crosses language barriers that stand in the way of dispersing research results among the international community of theoreticians and practitioners. As nations become increasingly interdependent, problems of implementation and evaluation of policy choices will become issues of increasing gravity.Carrots, Sticks, and Sermons provides insights into the traditional and current practice of policy and program evaluation in various contexts. The book's theory of comparative public policy will produce understanding and guidance in designing better policies. It will be of wide interest to those in the fields of public policy, particularly policy design, policy implementation, policy evaluation, comparative politics, and economics.

Download or read book Altering Frontiers written by Corinne Grenier and published by John Wiley & Sons. This book was released on 2021-07-21 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can healthcare systems be transformed by reimagining their multiple silos to favor processes and practices that are more responsive to local, horizontal initiatives? Altering Frontiers analyzes numerous experiences, using a multidisciplinary approach, paying attention to certain actors, collectives and organizational arrangements. Through this work, levers are identified that promote lasting transformation: recognizing the legitimacy of the practices of many who are often "invisible"; trusting those who know their intervention territory; investing in methodological support; taking advantage of tools and procedures such as instruments for strategic and managerial discussion; and developing the capacity to absorb innovative ideas and experiences that circulate within the environment.

Download or read book Preventing Stress Improving Productivity written by Cary Cooper and published by Routledge. This book was released on 2012-11-12 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a representative study made of European workers, twenty-eight per cent of employees reported that stress affects their health and their performance at work. Occupational stress is a serious problem for the performance of individuals, organisations and as a consequence, for national economies. Preventing Stress, Improving Productivity investigates the ways in which companies can combat stress by changing the working environment rather than only treating individual employees with stress symptoms. Costs and benefits of stress prevention are discussed, with an emphasis on appraoches that involve both the work situation and the individual worker. The heart of the book consists of eleven European country chapters, each overviewing the current status with respect to occupational stress and its prevention in that country and then presenting one detailed case study an example of good preventive practice. Preventing Stress, Improving Productivity identifies five factors that are critical for a stress reduction programme to work, both in terms of employee health and well-being and from a financial point of view. Successful strategies combine participation from workers and support from top management. Useful as a reference for psychologists, human resource managers, occupational physicians, ergonomists and consultants, this book will also be an invaluable aid to managers in the day-to-day running of organisations.

Download or read book Suicide a Study in Sociology written by Émile Durkheim and published by Glencoe, Ill. : Free Press. This book was released on 1951 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translated from French, this classic provides readers with an understanding of the impetus for suicide and its psychological impact on the victim, family, and society.

Download or read book Harmonies of Political Economy written by Frédéric Bastiat and published by Jazzybee Verlag. This book was released on 2017 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keine Angaben

Download or read book valuer les tablissements et les services sociaux et m dico sociaux written by Pierre Savignat and published by Dunod. This book was released on 2009-02-11 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cet ouvrage a pour objectif de mettre en perspective les questions posées par l'obligation faite aux établissements et services sociaux ou médico-sociaux de procéder, à intervalle régulier, à des évaluations internes et externes. Pour cela, il s'agit de situer l'apparition de l'évaluation dans le champ social et médico-social à travers une analyse des rapports, débats et textes législatifs ou réglementaires, de la contextualiser, d'en questionner les fondements (activité, qualité, prestations, recommandations de bonnes pratiques professionnelles...). Il s'agit également de préciser les différences et complémentarités avec les procédures telles que le suivi, le contrôle, le projet ou les démarches qualité, et de montrer les articulations avec les autres niveaux d'évaluation prévus par la loi du 2 janvier 2002 (observation des besoins sociaux, évaluation des schémas, évaluation des besoins individuels). L'examen de la construction du dispositif institutionnel, de son évolution et de son architecture présente complétera cette approche.

Download or read book valuer les tablissements et les services sociaux et m dico sociaux written by Pierre Savignat and published by . This book was released on 2009 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cet ouvrage présente de manière systématique et complète les questions posées par l'obligation faite aux établissements et services sociaux ou médico-sociaux de procéder, à intervalle régulier, à des évaluations internes et externes, dans le cadre de la loi du 2 janvier 2002. Il situe pour cela l'apparition de l'évaluation dans le champ social et médico-social à travers une analyse des rapports, débats et textes législatifs ou réglementaires. L'auteur contextualise l'évaluation et en questionne les fondements (activité, qualité, prestations, recommandations de bonnes pratiques professionnelles, etc.). Il précise également les différences et complémentarités avec d'autres procédures, et plus particulièrement celles relatives aux démarches qualité. Il montre les articulations avec les autres niveaux d'évaluation prévus par la loi du 2 janvier 2002 (observation des besoins sociaux, évaluation des schémas, évaluation des besoins individuels). Il présente les principes généraux et les repères de nature à développer le processus évaluatif. L'examen de la construction du dispositif institutionnel, de son évolution et de son architecture actuelle complète cette approche, qui permettra aux responsables, directeurs, cadres et professionnels du secteur de disposer des clefs nécessaires pour comprendre et mettre en œuvre cette nouvelle obligation.

Download or read book Cognitive Remediation Therapy for Schizophrenia written by Professor Til Wykes and published by Routledge. This book was released on 2006-05-02 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Could CRT provide the first structured method of alleviating cognitive deficits associated with schizophrenia? Cognitive Remediation Therapy for Schizophrenia describes the background and development of this new psychological therapy and demonstrates how it provides the first structured help to overcome the thinking problems associated with schizophrenia. In three sections, the book covers the theoretical and empirical underpinning of cognitive remediation therapy and explores its application. Part I, 'The Development of Therapy', provides the historical context and theoretical background to the therapy and emphasizes the value of rehabilitating cognitive deficits. In Part II, 'Improving Cognitive Processes', the process and effects of changing cognition are examined. Finally, in Part III, 'The Process of Therapy', the authors provide a clinical guide to the delivery of cognitive remediation therapy and use case examples to support its efficacy. This book is the first to describe an individual cognitive remediation therapy programme based on a clear model of the relationship between thinking and behaviour. It will be of both academic and clinical value to all those health professionals and clinical academics who want not only to understand the relationships between thought and action but also to intervene to improve therapy.

Download or read book Organizational Interventions and Mental Health in the Workplace written by Steve Harvey and published by . This book was released on 2006 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1. Introduction. 1.1. Organization of report; 1.2. Preparation of the report -- 2. Conceptual framework. 2.1. Occupational stress and mental health; 2.2. Stressors (stress agents); 2.3. Stress; 2.4. Strain; 2.5. Moderators -- 3. Method: literature search. 3.1. Analysis -- 4. Results of literature search. 4.1. Frameworks; 4.2. Process frameworks; 4.3. Content frameworks; 4.4. Evidence-based framework; 4.5. Effectiveness of intervention strategies -- 5. Recommendations and conclusions. 5.1. Research needed; 5.2. Research measurement and design; 5.3. Practice issues for organizations; 5.4. Issues for research excellence -- References -- Appendix I: Symposium participants.

Download or read book Lifestyle Migration written by Michaela Benson and published by Routledge. This book was released on 2016-05-06 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relatively affluent individuals from various corners of the globe are increasingly choosing to migrate, spurred on by the promise of a better and more fulfilling way of life within their destination. Despite its increasing scale, migration academics have yet to consolidate and establish lifestyle migration as a subfield of theoretical enquiry, until now. This volume offers a dynamic and holistic analysis of contemporary lifestyle migrations, exploring the expectations and aspirations which inform and drive migration alongside the realities of life within the destination. It also recognizes the structural conditions (and constraints) which frame lifestyle migration, laying the groundwork for further intellectual enquiry. Through rich empirical case studies this volume addresses this important and increasingly common form of migration in a manner that will interest scholars of mobility, migration, lifestyle and culture across the social sciences.

Download or read book UNESCO General History of Africa Vol I Abridged Edition written by Jacqueline Ki-Zerbo and published by Univ of California Press. This book was released on 1990 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume covers the period from the end of the Neolithic era to the beginning of the seventh century of our era. This lengthy period includes the civilization of Ancient Egypt, the history of Nubia, Ethiopia, North Africa and the Sahara, as well as of the other regions of the continent and its islands."--Publisher's description

Download or read book Research on Work related Stress written by Tom Cox and published by . This book was released on 2000 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stress at work is a priority issue of the European Agency of Safety and Health at Work. The report addresses the following issues and questions: the nature of stress at work; stress management strategies; does work stress affect health and well-being and, if so, how?; the implications of existing research for the management of work-related stress. This report examines the difficulties involved in placing work stress in the context of other life stress factors. It is stated that work stress is a current and future health and safety issue, and, as such, should be dealt with in the same logical and systematic way as other health and safety issues.

Download or read book Army and Power in the Ancient World written by Άγγελος Χανιώτης and published by Franz Steiner Verlag. This book was released on 2002 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Papers from a round table held Aug. 9, 2000, in Oslo.