Download or read book Measuring Quality in Planning written by Matthew Carmona and published by Routledge. This book was released on 2004-09-09 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The question of how to measure the quality and effectiveness of the output of the planning process is a current major debate. This book deals with issues of defining quality, public sector management, the use of indicators and the planning process.

Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Download or read book Practical Performance Measurement written by Stacey Barr and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Actionable Performance Measurement written by Howell and published by Pearson Education India. This book was released on 2007-09 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Performance Measurement written by Patria de Lancer Julnes and published by Routledge. This book was released on 2014-12-18 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

Download or read book Actionable Performance Measurement written by Marvin T. Howell and published by Quality Press. This book was released on 2005-06-30 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.

Download or read book Measuring Health Performance in the Public Sector written by National Research Council and published by National Academies Press. This book was released on 1999-07-21 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Panel on Performance Measures and Data for Public Health Performance Partnership Grants was established at the request of the U.S. Department of Health and Human Services (DHHS). Its charge is to examine the state of the art in performance measurement for public health and to recommend measures that could be used to monitor the Performance Partnership Grant agreements to be negotiated between each state and the federal government. The panel was asked to consider performance measures in ten areas, which are clearly a subset of the full range of traditional public health concerns: chronic diseases; sexually transmitted diseases (STDs), human immunodeficiency virus (HIV) infection, and tuberculosis; mental health; immunization; substance abuse; and three areas of prevention of special interest to DHHS-sexual assault, disabilities, and emergency medical services. This report focuses on measures that states and the federal government can use over the next 3 to 5 years to negotiate agreements and monitor performance in these areas. A later report will examine additional measures that might be developed from new research findings on program effectiveness or as improvements are made to state and federal surveys and data systems.

Download or read book Performance Measurement and Management Control written by Marc J. Epstein and published by Emerald Group Publishing. This book was released on 2008-08-04 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a collection of research in management control and performance measurement. This book offers guidance for both academic researchers and managers as they work toward improving organizations.

Download or read book Measuring Performance written by Bob Frost and published by . This book was released on 2000 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Handbook of Improving Performance in the Workplace Measurement and Evaluation written by James L. Moseley and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Download or read book Measuring Plan Performance written by and published by . This book was released on 1973 with total page 4 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book How to Measure Employee Performance written by Jack Zigon and published by . This book was released on 1999 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book A Handbook for Measuring Employee Performance written by United States Office of Personnel Management and published by CreateSpace. This book was released on 2012-06-29 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is designed for Federal supervisors and employees and presents an eight-step process for developing employee performance plans that are aligned with and support organizational goals. It also provides guidelines for writing performance elements and standards that not only meet regulatory requirements, but also maximize the capability that performance plans have for focusing employee efforts on achieving organizational and group goals. The methods presented here are designed to develop elements and standards that measure employee and work unit accomplishments rather than to develop other measure that are often used in appraising performance, such as measuring behaviors or competencies. Although this handbook includes a discussion of the importance of balancing measures, the main focus presented here is to measure accomplishments. Consequently, much of the information presented in the first five steps of this eight-step process applies when supervisors and employees want to measure results. However, the material presented in Steps 6 through 8 about developing standards, monitoring performance, and checking the performance plan apply to all measurement approaches.~

Download or read book Implementing Global Performance Measurement Systems Includes a CD ROM written by Ferdinand Tesoro and published by Pfeiffer. This book was released on 2000 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do have the necessary ingredients to measure performance? Follow the recipe in this easy-to-use, easy-to-understand guide focused specifically on performance measurement-and create the system your organization needs to measure performance, now and in the future. This book is what every human resource development professional has been asking for: A simple, user-friendly, cookbook approach to all the steps involved in measuring performance Easy access to current, relevant, and reliable training, business, and financial information Help with making the fact-based, data-driven training- and performance-related decisions that all HRD professionals have to make A guide to designing, implementing, and managing a performance measurement system A set of generic, customizable templates, tools, job aids, and techniques included on CD-ROM With an ever-increasing demand for accountability in training and employee educational programs within organizations, businesses must meet stated goals by providing training that is based on stated company goals and objectives. This guide not only provides you with a means to measure progress and ongoing performance, it also links that measurement to the success of your organization. You'll also get the unique global perspective of authors Tesoro and Tootson, who offer pointers on how to measure performance in international settings as well as a tool-packed CD-ROM which contains a "return-on-investment (ROI) calculator." What's the recipe for success? This cookbook approach to evaluating and measuring ongoing performance has everything you need. There may be other books on performance improvement . . . but this is the only book that will provide you with a step-by-step process as well as a CD-ROM with all the tools and templates you'll need for creating an effective and easy-to-use system for measuring performance. You'll use this book to: Make fact-based business decisions related to training and performance improvement Plan, design, implement, and manage an effective performance measurement system Set training priorities and goals Compare forecast and actual data Link training metrics with business metrics Increase your credibility and your contributions within your organization

Download or read book Managing and Measuring Employee Performance written by Elizabeth Houldsworth and published by Kogan Page Publishers. This book was released on 2006 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: As performance management becomes better integrated into businesses, attitudes and approaches to it are evolving. Through case studies and detailed practice examples from leading international organizations, this text addresses the increasing demand for managers in all sectors to manage and measure staff performance.

Download or read book How to Measure Managerial Performance written by Richard S. Sloma and published by Beard Books. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Measure What Matters written by John Doerr and published by Penguin. This book was released on 2018-04-24 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.