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Book How to Measure Human Resource Management

Download or read book How to Measure Human Resource Management written by Jac Fitz-enz and published by McGraw Hill Professional. This book was released on 2002 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges­­among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managers­­a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand. Thoroughly revised, this practical guide offers new chapters that show how to measure: Intellectual capital The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. HR call centers and service centers Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions­­from how much HR staff is needed to how much to spend on HR services­­with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system Collect data on costs, time, and the quantity and quality of work The book includes another new chapter on employee communications­­which is at the heart of leading the new employee­­as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service­­confirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including: Measuring intellectual capital and Web-based HR systems Connecting compensation to revenues and expenses Keeping management satisfied with the hiring process Assessing the value of outsourcing and call centers Measuring the effect of leadership and management development Understanding the costs of and reasons for absenteeism and turnover Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.

Book HRM Strategic Integration and Organizational Performance

Download or read book HRM Strategic Integration and Organizational Performance written by Ashok Chanda and published by SAGE Publications Pvt. Limited. This book was released on 2009-08-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resources Management (HRM) has a very important facilitative and strategic role in organizational success. Several financial and non-financial performance measures of an organization are positively related to its levels of HRM Strategic Integration (HRMSI). HRM Strategic Integration and Organizational Performance develops a better understanding of strategic HRM and its impact on organizational performance.

Book STRATEGIC MEASUREMENT OF HUMAN RESOURCE MANAGEMENT

Download or read book STRATEGIC MEASUREMENT OF HUMAN RESOURCE MANAGEMENT written by Dr. Ajay Tyagi and published by Horizon Books ( A Division of Ignited Minds Edutech P Ltd). This book was released on 2017-07-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is not just one of the many introductions to Human Resource Management that are published, year after year, for use in HRM classes. Authors of those introductions face many challenges, such as the need to produce something that is both theoretically sound and practically valuable, or to find a way to integrate discussions on a variety of topics into one comprehensible teaching tool. The author of this book took up those challenges by, on the one hand, closely following the conventions that HRM scholars all over the world adhere to with regards to the demarcation of subfields within the HRM discipline.

Book Balanced Scorecard  The Challenge of Measurement in Human Resource Management

Download or read book Balanced Scorecard The Challenge of Measurement in Human Resource Management written by Matthias Beer and published by GRIN Verlag. This book was released on 2013-09-11 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2011 in the subject Leadership and Human Resources - Miscellaneous, grade: 2.0, University of applied sciences, Munich, course: MBA, language: English, abstract: As people are the most important and valuable assets a company has, the human resource management (HRM) has a strategic role to play. However, not always this importance of HRM is seen and human resources (HR) as an organization have in some companies a minor standing. In order to measure the contribution of HRM to the corporate results a measurement system has to be established. This measurement system, the balanced scorecard (BSC), breaks down the corporate strategy to each level of a company and describes measures accordingly which finally makes the HRM role measureable. This assignment provides some background information about the balanced scorecard approach in general and for human resource management in particular. The information covers the different perspectives of a BSC as well as some possible measures. Further on, the performance measurement in HRM is described dealing with an explanation why it is not straight forward and were difficulties are. The chapter deals also with the benefits and how to measure them. As a summary the ad-vantages and limitations in using a balanced scorecard in the HRM are given. The work is closing with the ITM checklist providing a holistic overview of using the BSC approach inside a company and in HRM.

Book Strategic Human Resource Management  A Balanced Approach

Download or read book Strategic Human Resource Management A Balanced Approach written by Paul Boselie and published by McGraw Hill. This book was released on 2024-05-07 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: The highly anticipated third edition of Strategic Human Resource Management offers a fresh perspective on SHRM. Bringing together a wealth of expertise in HRM, Work and Organizational Psychology and Organizational Behaviour, the authors provide a balanced approach to structuring and solving real-life HR issues in organizations. This new edition aligns Human Resource practices with both the internal and external organizational context and takes a critical perspective on economics, sustainability, psychology, sociology, and industrial relations. Its unique multi-level approach includes the individual employee, teams, business units, organizations, sectors, and countries to build a more balanced people management value chain. New additions: • New chapter on Career Development • New Activity Boxes to encourage practical application of theory • New case studies throughout, including Google, easyJet and Ikea • Major revisions to chapters to highlight sustainable career development, employability, digitalization, and diversity • Major update of the scientific literature references Key Features: • Cases and Discussion Questions provide real-world scenarios and issues to illustrate contemporary HR issues in practice • Stop and Reflect Boxes throughout each chapter are designed to encourage students to critically evaluate topics and issues raised and how they can be applied to real-life situations • Personal Development Boxes help students think about how to link theoretical concepts with the development of personal skills appropriate to effective HRM • Experiential Exercises present ‘Individual’ and ‘Team’ tasks that can be used as in-class exercises encouraging students to learn from direct experiences Paul Boselie is Professor in Public Administration & Organization Science at Utrecht University, the Netherlands. His research traverses human resource management, institutionalism, strategic management and industrial relations. Beatrice van der Heijden is Professor in Strategic Human Resource Management at Radboud University, the Netherlands, and Head of the SHRM Department. Her research and teaching are focused on strategic human resource management, sustainable careers, employability, and aging at work.

Book HRM and Performance

Download or read book HRM and Performance written by David E. Guest and published by John Wiley & Sons. This book was released on 2012-12-19 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The link between HRM and performance has become an important policy issue at both a national and a corporate level. HRM and Performance draws on the knowledge and expertise of a number of leading international scholars in the field of HRM to provide a comprehensive overview of the current state of HRM and identify fruitful directions for theory, research and practice. A central question throughout is - what's next for HRM and what are the keys to the future of managing people and performance?

Book Human Resource Development  Successful Elements

Download or read book Human Resource Development Successful Elements written by Johnny Ch Lok and published by Independently Published. This book was released on 2019-03-08 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management strategy of performance metrics are a powerful toole of organizational change. It can measure organizational performance really. Companies define objectives, establish goals, measure progress, reward achievement, and diplay the results for all productivity. Executives can use performance metrics to define and communicate strategic objectives tailores to every individual and role in the organization. Managers can ue them to identify underforming individuals or teams and guide them and employees can use performance metrics to focus on what is important and help them achieve goald defined in their personal performance plans.But wrong metrics can have unintended consequences: They can threaten to prolong on organizational processes, demoralize employees and undermine productivity and service levels. If the metrics do not accurately translate the company's strategy and goals into real useful actions that employees can take on a daily basis. Employees will work hard but have nothing to show for their efforts, everyone will feel tired and frustrated, also the company will be efficient but ineffective.Performance metrics are a criticial ingredient of performance management, performance management has a four steps cycle involves strategize misson, value, goals, objectives, incentives, strategy maps. Then, it needs to plan budgets, forcasts, models, targets. Next, it needs to monitor / analyze performance report, analytical tools. Finally, it needs to adjust or make action to assess, decide and track in execution step.A performance metrics measurement tool can fasten the business, distill an organization's strategy to serve its stakeholders, linking strategy to processes. A performance metrics can give visual information delivery system that lets users measure, monitor, and manage the effectiveness of their tactics and their progress toward achieving strategic objectives . Collecting, a performance metrics measurement tool enable users to idenitfy problems and opportunities, taken action and adjust plans and goals as needed.What is key performance indicator (KPI) components? The only difference between a metric and KPA is that a KPI is a strategic objective and measures performance against a goal. KPI is a strategic objective, KPI measure performance against specific targets. Targets are defined in strategic planning, or budget sessions and can take different forms, e.g. achievement, reduction, absolute zero, tagets have ranges of peformance, e.g. above on, or below target. Targets are assigned time frame by which they must be accomplished. Time frame is often divided into smaller intervals, targets are measured against a baseline or benchmark. The previous year's results often serv as a benchmark.The goals associated with KPIs are known as targets because they specify a measurble outcome rather then a conceptual destination. Ideally, executives, managers and workers collectively set targets during strategic planning or budget discussions.In performance management view point, target can be defined five types: Achievement means performance should reach or exceed the target. Anything over the target is valuable but not required, e.g. revenue and satisfaction. Reduction means performance should reach or be lower than the targe. Anything less than the target is valubale, but not required, e.g. absolute means performance should equal the target. Anything above or below is not good, e.g. in-stock percentage and on time delivery. Minimum/maximum means performance should be within a range of value. Anything above or below the range is not good, e.g. mean time between repairs, zero means performance should equal zero, which is the minimum value possible, e.g. employee injuries and product defects. All above these target will be key performance indicator performance tool

Book Effective HR Measurement Techniques

Download or read book Effective HR Measurement Techniques written by Maureen J. Fleming and published by . This book was released on 2001 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of essays by human resource professionals explains various techniques for human resource departments to use in order to measure and verify the value of their programs and participation within a company. It offers advice and explanation of various research methods including archival or historical studies, literature reviews, case studies, surveys, interviews, focus groups, and experiments. Plus, included essays address topics such as various ethical dilemmas within human resources, the differences between “good” and “bad” turnover, and proposals of a new model of HR staffing and operations.

Book Business Performance Measurement and Management

Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Book Manufacturing Advantage

Download or read book Manufacturing Advantage written by Eileen Appelbaum and published by Cornell University Press. This book was released on 2000 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much of the hoopla surrounding quality circles, teams, and high-performance work systems has been based on anecdotes and very thin evidence. It has not been established that those employee involvement strategies amount to anything more than another series of management fads or ruses designed to get more out of workers without giving them anything in return. This revelatory book, written by some of the skeptics, lays some of the suspicion to rest. Based on their visits to 44 plants and surveys of more than 4,000 employees, Eileen Appelbaum, Thomas Bailey, Peter Berg, and Arne L. Kalleberg concluded that companies are indeed more successful when managers share knowledge and power with workers and when workers assume increased responsibility and discretion. The study of steel, apparel, and medical electronics and imaging plants revealed much. In self-directed teams, workers were able to eliminate bottlenecks and coordinate the work process. In task forces created to improve quality, they communicated with individuals outside their own work groups and were able to solve problems. Expensive equipment in steel mills operated with fewer interruptions, turnaround and labor costs were cut in apparel factories, and costly inventories of components and medical equipment were reduced. And what did the employees think? The worker survey showed that jobs in participatory work systems often provide more challenging tasks and more opportunities for creativity. Employees in apparel had higher hourly earnings; those in steel had both higher hourly earnings and higher job satisfaction. Workers in more participatory settings were no more likely than others to report heavy workloads or excessive demands on their time. They were, however, less likely to report involuntary overtime or conflict with co-workers, and were more likely to be satisfied with their surroundings. Manufacturing Advantage provides the best assessment available of the effectiveness of high-performance work systems. Freestanding chapters near the end of the book provide full documentation of research data without interrupting the narrative flow.

Book Effective Human Resource Management

Download or read book Effective Human Resource Management written by Edward Lawler and published by Stanford University Press. This book was released on 2012-07-04 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Human Resource Management is the Center for Effective Organizations' (CEO) sixth report of a fifteen-year study of HR management in today's organizations. The only long-term analysis of its kind, this book compares the findings from CEO's earlier studies to new data collected in 2010. Edward E. Lawler III and John W. Boudreau measure how HR management is changing, paying particular attention to what creates a successful HR function—one that contributes to a strategic partnership and overall organizational effectiveness. Moreover, the book identifies best practices in areas such as the design of the HR organization and HR metrics. It clearly points out how the HR function can and should change to meet the future demands of a global and dynamic labor market. For the first time, the study features comparisons between U.S.-based firms and companies in China, Canada, Australia, the United Kingdom, and other European countries. With this new analysis, organizations can measure their HR organization against a worldwide sample, assessing their positioning in the global marketplace, while creating an international standard for HR management.

Book Measuring Organizational Performance

Download or read book Measuring Organizational Performance written by Robert B. Carton and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.

Book Achieving Strategic Excellence

Download or read book Achieving Strategic Excellence written by Edward E. Lawler and published by Stanford University Press. This book was released on 2006-04-13 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the Center for Effective Organizations’s (CEO) fourth national study of the human resources (HR) function in large corporations. It is the only long-term national study of this important function. Like the previous studies, it focuses on measuring whether the HR function is changing and on gauging its effectiveness. The study focuses particularly on whether the HR function is changing to become an effective strategic partner. It also analyzes how organizations can more effectively manage their human capital. The present study compares data from earlier studies to data collected in 2004. The results show some important changes and indicate what HR needs to do to be effective. Practices are identified that enable HR functions to be high value-added strategic partners.

Book Strategic Human Resource Management

Download or read book Strategic Human Resource Management written by John Storey and published by Taylor & Francis. This book was released on 2023-05-08 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this popular shortform book provides a concise expert summary of key issues in the theory and practice of the management of human resources (HR) – one of the most crucial drivers of organizational performance. As human resource management strategies evolve over time, this new edition pays special regard to the HR challenges arising from radically altering contexts – economic, social, and technological. For example, the book examines research reports on the impact of the COVID pandemic and other disruptions to the global world of work. It assesses recent HR initiatives and priorities such as Equality, Diversity and Inclusion (EDI) and the HR implications of remote and hybrid working. The book evaluates contemporary critiques that HR practice and research can be part of the problem. In sum, the book offers a route map through the extensive terrain of contemporary research project findings. Serving as a unique researcher’s guide, this concise book enables readers to develop their own ideas for future research and such is essential reading for management scholars and reflective practitioners.