Download or read book Mastering JIRA 7 written by Ravi Sagar and published by Packt Publishing Ltd. This book was released on 2016-10-14 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become an expert at using JIRA 7 through this one-stop guide! About This Book This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects Who This Book Is For If you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required. What You Will Learn Plan the installation and upgrade of your JIRA instance to the newest version Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes Implement JIRA Service Desk to manage your support tickets Customize JIRA for test management, helpdesk, and requirement management Deploy JIRA for Agile tracking using the Scrum and Kanban techniques Develop JIRA add-ons to extend JIRA's functionality Migrate data from external systems using CSV import Generate reports directly from the JIRA database and use custom JavaScript and CSS Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git In Detail Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it. Style and approach This comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases.

Download or read book Mastering Jira written by Ravi Sagar and published by Packt Publishing. This book was released on 2015-05-22 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are a JIRA administrator managing small-to-medium JIRA instances and want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of JIRA core concepts is required.

Download or read book Jira Quick Start Guide written by Ravi Sagar and published by Packt Publishing Ltd. This book was released on 2019-01-24 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leverage Jira's powerful task management and workflow features to better manage your business processes Key FeaturesThe book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.Configure project workflows and the fields that will be used in the project with the help of Jira's featuresCreate tickets for issues and manage your projects using the Jira softwareBook Description Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators. What you will learnImplement Jira as a project administrator or project managerGet familiar with various functionalities of JiraConfigure projects and boards in your organisation's Jira instanceUnderstand how and when to use components and versions in your projectsManage project configurations and Jira schemesLearn the best practices to manage your Jira instanceWho this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management.

Download or read book JIRA Strategy Admin Workbook written by Rachel Wright and published by . This book was released on 2020-01-24 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your application from a foggy, contaminated, and overgrown swamp to an organized, tidy, and trimmed garden.Key Features* Establish and streamline vital processes with more than a hundred recommendations* Apply best practices and guidelines for each administrative area* Use real-world examples to learn how to avoid common pitfallsBook DescriptionThe application development process can easily get out of hand if you do not track and control it at all times. You need a robust project management tool that tracks the issues and bugs in your project and ensures its smooth completion.The JIRA Strategy Admin Workbook begins by discussing how to set up a new application and audit and improve its functionality. As you progress through the chapters, you'll learn how to upgrade and maintain an application once it is properly set up. You'll learn to create workflows that can track how your application functions, and improve it by analyzing the behavior of the workflow. You'll also learn how to use addons, plugins, and other tools that extend your application.By the end of the book, you'll gain insight into your application and discover alternative strategies to perform your administrative tasks better.What you will learn* Master all the processes for a well-planned implementation* Discover simple ways to streamline administration* Explore how to audit and clean up the application* Discover ways to maintain and extend JIRA* Learn how to create repeatable procedures* Discover ways to stay out of the 'JIRA swamp'Who This Book Is ForThis book is ideal for administrators, project managers, analysts, and organizations that want to get started with JIRA. If you have been using JIRA for a while, this book will show you simple ways to streamline your application and make daily work more manageable. To get the most out of this book, you should have an end user's understanding of JIRA functions.

Download or read book Jira Software Essentials written by Patrick Li and published by Packt Publishing Ltd. This book was released on 2018-01-30 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore Jira Software to manage your projects proficiently Key Features Plan and manage projects effortlessly with Jira Software by integrating it with other applications Improve your team's performance with Scrum and Kanban, together with agile methodology Easy-to-follow learning guide to install Jira Software and understand how it fits in with Atlassian Jira Book Description Jira Software is an agile project management tool that supports any agile methodology, be it scrum, Kanban, or your own unique flavour. From agile boards to reports, you can plan, track, and manage all your agile software development projects from a single tool. Jira Software brings the power of agile methodology to Atlassian Jira. This second edition of JIRA Agile Essentials, will help you dive straight into the action, exploring critical agile terminologies and concepts in the context of Jira Software. You will learn how to plan, track, and release great software. This book will teach you how to install and run Jira Software and set it up to run with Scrum and Kanban. It will also teach you to use Jira Software your way and run projects beyond the out-of-box Scrum and Kanban way, including a hybrid approach of both the methodologies and other options that come with Jira Software. Later, you will learn how to integrate it with the tools you are already using and enhance Jira with add-ons such as Confluence. You will learn to stay connected with your team from anywhere to ensure great development. Jira Software has numerous deployment options in the cloud, on your own infrastructure, or at a massive scale. You will be introduced to Bitbucket, Atlassian’s distributed version control system, which integrates seamlessly with Jira, allowing your team to work within the two applications as one harmonious environment. With this practical guide, you will develop a great working knowledge of Jira Software and your project management will become much more efficient. What you will learn Understand the basics and agile methodologies of Jira software Use Jira Software in a Scrum environment Manage and run Jira Software projects beyond the out of box Scrum and Kanban way Combine Scrum and Kanban and use other project management options beyond just agile Customize Jira Software’s various features and options as per your requirements Work with Jira Agile offline, and plan and forecast projects with agile portfolio Integrate Jira Agile with Confluence and Bitbucket Who this book is for If you want to get started with Jira Software and learn how to run your Jira projects the agile way, then this is the perfect book for you. You will need to be familiar with the basics of Jira, both from an end user's and an administrator's perspective. Experience with workflows, custom fields, and other administrative functions of Jira will be useful.

Download or read book Practical JIRA Plugins written by Matthew Doar and published by "O'Reilly Media, Inc.". This book was released on 2011-07-29 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: One advantage of using JIRA for issue tracking, bug tracking, or project management is the ability to extend this tool with hundreds of plugins from the JIRA community. In this concise book, software toolsmith Matt Doar—the author of Practical JIRA Administration—shows you how to create and maintain your own JIRA plugins to meet the specific needs of a project. This book uses detailed examples to clarify some of the more confusing aspects of JIRA plugins, and serves as an ideal supplement to the extensive documentation already available. Use JIRA’s Plugin SDK, and learn several aspects common to all plugins Create your own custom field type, using a JIRA plugin Delve into advanced aspects of custom field plugins, and discover how searching for values in custom fields works Create JIRA plugins to use with workflows, and learn about conditions, validators, and post-functions Store data using the PropertySet interface and the Active Objects plugin Upgrade a plugin and upload it to Atlassian Plugin Exchange (PAC)

Download or read book Atlassian Confluence 5 Essentials written by Stefan Kohler and published by Packt Publishing Ltd. This book was released on 2013-06-10 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Atlassian Confluence 5 Essentials is written in a friendly, tutorial style packed full of practical information to help get you started with Confluence and collaborating on projects more efficiently.If you just started with Confluence, as a user or administrator, this book will give you a running start and teach you everything you need to know. This book will also appeal to veteran users as it will give you new insights and tricks for how to use Confluence even more efficiently. All you need to get started with this book is some basic knowledge on how to use an Internet browser. As an administrator, you will need some basic knowledge about your organization's standard operating environment to install Confluence.

Download or read book JIRA 7 Essentials written by Patrick Li and published by Packt Publishing Ltd. This book was released on 2016-11-23 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues About This Book Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk—one of the biggest new add-ons to JIRA This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills Who This Book Is For This book will be especially useful for project managers but it's also intended for other JIRA users, including developers, and any other industry besides software development, who would like to leverage JIRA's powerful task management and workflow features to better manage their business processes. What You Will Learn Understand JIRA's data hierarchy and how to design and work with projects in JIRA Plan and set up a new JIRA 7 instance from scratch for production use Using JIRA for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails In Detail Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA's new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal. Style and approach This is a comprehensive, practical guide on using JIRA to efficiently manage all your projects. It provides clear, step-by-step explanations, and shows how you can use the various features of JIRA to manage your projects more efficiently.

Download or read book The Power of Project Leadership written by Susanne Madsen and published by Kogan Page Publishers. This book was released on 2015-01-03 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's 'more for less' culture, the expectations of project management and delivery are no longer limited to budgets, schedules and quality. For projects to make an impact and have lasting value, the project manager must be able to strategize, innovate, motivate, empower and collaborate - in other words, project managers must learn how to lead. The Power of Project Leadership helps you transform into an effective project leader by shifting your managerial mindset into one of inspiration, motivation and influence. The book describes what good project leadership looks like and explains how to make the transition using concrete tools and strategies. With underlying theories to help the reader understand how teams and individuals are motivated, it ensures that project managers lead with vision, continuously improve and innovate, work with intent, empower the team, get closer to stakeholders, remain authentic and establish a solid foundation for their projects. The book has a practical and engaging approach and draws on over 25 interviews with leading experts who have made the transition from project managers to project leaders. These experts come from a variety of sectors and companies; including Expedia, British Gas, Standard Bank, Verizon Enterprise Solutions, Liquid Planner, and the UK Government.

Download or read book Automate Everyday Tasks in Jira written by Gareth Cantrell and published by Packt Publishing Ltd. This book was released on 2021-01-22 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to automate tasks and create rules in Jira with the help of different use cases Key FeaturesAutomate daily repetitive and tedious tasks without coding experienceDiscover how to automate processes in the Jira family including Jira software, Jira Service Desk, and Jira CoreExplore different use cases to understand automation features in JiraBook Description Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you'll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you've become familiar with the techniques, you'll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you'll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you'll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code. What you will learnUnderstand the basic concepts of automation such as triggers, conditions, and actionsFind out how to use if–then scenarios and conditions to automate your processes with practical examplesUse smart values to achieve complex and more powerful automationImplement use cases in a practical way, including automation with Slack, Microsoft Teams, GitHub, and BitbucketDiscover best practices for writing and maintaining automation rulesExplore techniques for debugging rules and solving common issuesWho this book is for This book is for Jira administrators and project managers who want to learn about automation capabilities provided in Jira. Familiarity with Jira and working knowledge of workflows and project configurations is required.

Download or read book Essential Scrum written by Kenneth S. Rubin and published by Addison-Wesley Professional. This book was released on 2012 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive guide to Scrum for all (team members, managers, and executives). If you want to use Scrum to develop innovative products and services that delight your customers, this is the complete, single-source reference you've been searching for. This book provides a common understanding of Scrum, a shared vocabulary that can be used in applying it, and practical knowledge for deriving maximum value from it.

Download or read book Managing Humans written by Michael Lopp and published by Apress. This book was released on 2007-10-18 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Humans is a selection of the best essays from Michael Lopp's popular website Rands in Repose(www.randsinrepose.com). Lopp is one of the most sought-after IT managers in Silicon Valley, and draws on his experiences at Apple, Netscape, Symantec, and Borland. This book reveals a variety of different approaches for creating innovative, happy development teams. It covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build lasting and useful engineering culture. The essays are biting, hilarious, and always informative.

Download or read book User Story Mapping written by Jeff Patton and published by "O'Reilly Media, Inc.". This book was released on 2014-09-05 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software

Download or read book JIRA Development Cookbook written by Jobin Kuruvilla and published by Packt Publishing Ltd. This book was released on 2016-09-30 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your one-stop resource for mastering extensions and customizations in JIRA 7+ About This Book Explore the new features of JIRA 7 and best practices for agile development and integration with development tools Customize the look and feel of your JIRA UI to match your specific user needs Create seamless reports that make sense of your data through easy-to-use techniques Who This Book Is For If you are a JIRA developer or administrator, or a project manager who wants to fully exploit the exciting capabilities of JIRA, then this is the perfect book for you. What You Will Learn Create and deploy your own JIRA plugins Manipulate workflows to transform JIRA into a user-friendly system Create custom reports that show statistics for particular people, projects, versions, or other fields within issues Simplify reporting by writing your own JIRA gadgets, which can be added into a user's dashboard Master database handling by extending and retrieving custom field details from the database Deal with custom fields on an issue and program custom field option In Detail JIRA provides issue and project tracking for software development teams to improve code quality and the speed of development. With the new version of JIRA, you can create your own JIRA plugins and customize the look and feel of your JIRA UI easier than ever. JIRA Development Cookbook , Third Edition, is a one-stop resource to master extensions and customizations in JIRA. This book starts with recipes about simplifying the plugin development process followed by recipes dedicated to the plugin framework. Then, you will move on to writing custom field plugins to create new field types or custom searchers. You will also learn how to program and customize workflows to transform JIRA into a user-friendly system. With so much data spanning different projects, issues, and so on, we will cover how to work on reports and gadgets to get customized data according to our needs. At the end of the book, you will learn how to customize JIRA by adding new tabs, menus, and web items; communicate with JIRA via the REST APIs; and work with the JIRA database. Style and approach The most unique aspect of this book is its approach. This book is recipe-based, with real-world examples, that will empower you to implement agile processes and explore the exciting capabilities of Jira.

Download or read book Mastering Zendesk written by Cedric F. Jacob and published by Packt Publishing Ltd. This book was released on 2017-01-13 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the art of providing effective IT services to your customers by leveraging Zendesk About This Book Deep dive into the functionalities of Zendesk and improve your organization's customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features Who This Book Is For This book is for proficient Zendesk administrators who want to unlock the full potential of their Zendesk environment by gaining a deeper understanding of Zendesk's advanced customization options. What You Will Learn Customize ticket channels such as Email, Twitter, Facebook, and Web-Widget Add business rules to create a more effective and automated Zendesk environment Use Zendesk apps to add more functionality to the Zendesk setup Extend Zendesk with JIRA and Salesforce Create custom metrics within GoodData in order to set up customized and automated reports Learn how to secure and troubleshoot Zendesk In Detail Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment. Style and approach This advanced guide provides easy to understand examples to ensure you gain expertise with Zendesk.

Download or read book Mastering GitLab 12 written by Joost Evertse and published by Packt Publishing Ltd. This book was released on 2019-08-02 with total page 586 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert guide to helping you use DevOps techniques with the latest GitLab version to optimize and manage your software workflow Key FeaturesDelve into GitLab's architecture, and install and configure it to fit your environmentLearn about the underlying principles of Agile software development and DevOpsExplore Gitlab's features to manage enterprise cloud-native applications and servicesBook Description GitLab is an open source repository management and version control toolkit with functions for enterprises and personal software projects. It offers configurability options, extensions, and APIs that make it an ideal tool for enterprises to manage the software development life cycle. This book begins by explaining GitLab options and the components of the GitLab architecture. You will learn how to install and set up GitLab on-premises and in the cloud, along with understanding how to migrate code bases from different systems, such as GitHub, Concurrent Versions System, Team Foundation Version Control, and Subversion. Later chapters will help you implement DevOps culture by introducing the workflow management tools in GitLab and continuous integration/continuous deployment (CI/CD). In addition to this, the book will guide you through installing GitLab on a range of cloud platforms, monitoring with Prometheus, and deploying an environment with GitLab. You'll also focus on the GitLab CI component to assist you with creating development pipelines and jobs, along with helping you set up GitLab runners for your own project. Finally, you will be able to choose a high availability setup that fits your needs and helps you monitor and act on results obtained after testing. By the end of this book, you will have gained the expertise you need to use GitLab features effectively, and be able to integrate all phases in the development process. What you will learnInstall GitLab on premises and in the cloud using a variety of configurationsConduct data migration from the SVN, TFS, CVS, and GitHub platforms to GitLabUse GitLab runners to develop different types of configurations in software developmentPlan and perform CI/CD by using GitLab featuresMonitor and secure your software architecture using Prometheus and GrafanaImplement DevOps culture by introducing workflow management tools in GitLabWho this book is for If you are a software developer, DevOps professional, or any developer who wants to master GitLab for productive repository management in your day-to-day tasks, this book is for you. Basic understanding of the software development workflow is assumed.

Download or read book Jira 8 Essentials written by Patrick Li and published by Packt Publishing Ltd. This book was released on 2019-02-28 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher's note: A new sixth edition, updated with enhanced Jira 8.21 and Data Center features has now been published. Key Features Work on agile projects in Jira from both the administrator and end user's perspective Explore the improved Scrum and Kanban board and backlog Work through exercises at the end of each chapter to reinforce your skills Book Description Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You'll explore fields, including custom fields, and learn to use them for more effective data collection. You'll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you'll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease. What you will learn Understand Jira's data hierarchy and how to design and work with projects in Jira Use Jira for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails Who this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes.