Download or read book Martha Rogers written by Louette R. Johnson Lutjens and published by SAGE Publications, Incorporated. This book was released on 1991-09-16 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first volume in the series presents the nursing theory of Martha Rogers, together with examples of its applications to practice and research. Rogers envisions nursing as a compassionate concern for maintaining and promoting health, preventing illness, and caring for and rehabilitating the sick. Her theory, the Science of Unitary Human Beings, with its high respect for the individual, has identified the phenomenon that is the true object of nursing, the person as a unified whole.
Download or read book Managing Customer Experience and Relationships written by Martha Rogers and published by John Wiley & Sons. This book was released on 2022-04-19 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world’s leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to “treat different customers differently.” This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.
Download or read book Explorations on Martha Rogers Science of Unitary Human Beings written by Violet M. Malinski and published by Prentice Hall. This book was released on 1986 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aufsatzsammlung zur Entwicklung der Idee und Theorie "Science of Unitary Human Beings" von Martha Rogers und zur Weiterentwicklung und praktischen Anwendung dieser Theorie in der Krankenpflege und in Studien.
Download or read book An Introduction to the Theoretical Basis of Nursing written by Martha E. Rogers and published by . This book was released on 1970 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to the Theoretical Basis of Nursing marked the advent of a new era in nursing science. With a view of nursing as a "learned profession," this landmark work staked out a substantive knowledge base for the discipline. The science of unitary human beings proposed by Rogers was a radical departure from all that had come before and is seen by many as pioneering the beginning of a paradigmatic shift within the profession.--PubMed.
Download or read book Summer Dream written by Martha Rogers and published by Charisma Media. This book was released on 2011-06-07 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book in the Seasons of the Heart series is set in Connecticut in 1888, the year of what historians call “The White Hurricane.” The story reveals the power of God’s love to change lives and heal hearts. Summer Dream tells of a young couple’s love for each other and the obstacles that stand in their path of happiness. Until Nathan Reed resolves his anger with God and his family, he has no hopes of courting Rachel Winston, the minister’s daughter. As the daughter of a small-town minister in Connecticut, Rachel Winston believes the only way she’ll ever have a husband is to visit her aunt in Boston for the social season until Nathan Reed arrives in town. Although attracted to Rachel, Nathan avoids her because he has no desire to become involved with a Christian after experiences with his own family. When a devastating blizzard paralyzes New England, Nathan is caught in it and lies near death in the Winston home. Through the ministrations and tender care of Rachel and her mother, Nathan learns a lesson in love and forgiveness that leads him back to his home in the South. Before he can declare his love for Rachel, he must make amends with his own family. Will he return to Connecticut before Rachel leaves her home to head west as a missionary in Oklahoma Territory?
Download or read book Becoming Lucy written by Martha Rogers and published by Charisma Media. This book was released on 2009-12-19 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVWill heiress Lucinda Bishop learn the meaning of true love and forgiveness on the Oklahoma plains?/divDIV /divDIVIn 1896, after her parents’ deaths, seventeen-year-old heiress Lucinda Bishop is sent to Oklahoma to live with her aunt and uncle. But Oklahoma ranch life brings her more than she bargained for when she meets ranch hand Jake Starnes, a drifter who is running from his past. As her friendship with Jake grows, Lucinda faces emotions she’s never before experienced./divDIV /divAs Jake learns more about God’s love for him, he realizes he must face his past and the consequences of his actions, even if it means he will lose the one girl he loves. Will he be able to get his life together before someone else claims her hand…or even her life?
Download or read book Finding Becky written by Martha Rogers and published by Charisma Media. This book was released on 2010 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becky Haynes returns to Barton Creek after college with a new independent spirit that baffles her longtime friend Rob Frankston. Her new attitude toward her faith, family, and friends confuses her family. Will Rob convince Becky to return to the faith of her childhood before the town of Barton Creek is destroyed?
Download or read book Martha E Rogers written by Martha E. Rogers and published by F. A. Davis Company. This book was released on 1994 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: A towering figure in modern nursing, Rogers (1914-94) died during the final preparation of this collection of writings by and about her. They cover her role in the development of nursing science, the influences that shaped her life, education and research, professional and political issues, her Science of Unitary Human Beings, her ideas about nursing in space, and salutes to her on her 75th birthday. Annotation copyright by Book News, Inc., Portland, OR
Download or read book Extreme Trust written by Don Peppers and published by Penguin. This book was released on 2012-04-26 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with
Download or read book Morning for Dove written by Martha Rogers and published by Charisma Media. This book was released on 2010-05-04 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Luke Anderson falls in love with Dove Morris, he is aware of her Native American heritage. What he is not prepared for is the prejudice suddenly exhibited by his parents against Dove.
Download or read book Winter Promise written by Martha Rogers and published by Charisma Media. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: After her move to Texas, Abigail Monroe quickly suspects that the only brightspot in her new life is the town's doctor, Elliot Jensen. But can he overcomethe guilt and self-doubt he holds from his past mistakes?
Download or read book Love Stays True written by Martha Rogers and published by Charisma Media. This book was released on 2013 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sally and Manfred overcome the distance that the war has put between them and find love?
Download or read book Amelia s Journey written by Martha Rogers and published by Charisma Media. This book was released on 2012-01-03 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVFor Ben Haynes it is love at first sight, but can a Boston socialite find true happiness with a cowboy from Kansas? Once childhood friends, Ben Haynes is taken with Amelia Carlyle when he runs into her at her sister’s wedding. Although he will be returning to Kansas and life on his father’s ranch, Ben calls on Amelia several times, and they find they have more in common than they first realized. As he leaves for Kansas, they promise to write. Back in Kansas, Ben begins to save money toward a home for Amelia even though he has not made his intentions known. He’s relying on God to make a way. Meanwhile, Amelia is presented to society and has several young men vying for her attention. Although Ben has captured Amelia’s heart, her parents make every effort to discourage the relationship, even forbidding Amelia to correspond with him. Amelia tells Ben that she will wait for him as long as it takes, but will the love and loss they experience along the way bring them closer or drive them apart forever? /divDIV /divDIVSERIES DESCRIPTION/div Set in Oklahoma Territory before the days of statehood, Winds Across the Prairie is a series of stories of how love and forgiveness can overcome even the most difficult obstacles when God is in control. When one’s heart is attuned to God’s leading, the greatest of sins can be forgiven and a new life begun. These love stories will appeal to women as well as young adults as a story of how God helps His children overcome circumstances when they put their trust in Him.
Download or read book Return on Customer written by Don Peppers and published by Broadway Business. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the critical need to measure customers' long-term profitability and loyalty to identify the specific products and services that can increase the customer base and to assess the effectiveness of popular marketing techniques.
Download or read book Caroline s Choice written by Martha Rogers and published by Charisma Media. This book was released on 2011-01-04 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: At age twenty-six, Caroline Frankston is certain life is passing her by in the town of Barton Creek.
Download or read book Conversations with Marketing Masters written by Laura Mazur and published by John Wiley & Sons. This book was released on 2009-08-11 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conversations with Marketing Masters offers new insights by gathering the collected wisdom of the most influential marketing thinkers of our age, each of whom has given a structured interview. Covering a wide range of issues and illustrating concepts with cases of success and failure, these seminal dialogues offer a rare look at what made each master great – and a glimpse of the marketing future. The Marketing Masters featured are Philip Kotler, David Aaker, Jean-Claude Larreche, Regis McKenna, Don Peppers, John Quelch, Al Ries, Martha Rogers, Don Schultz, Patricia Seybold, Jack Trout and Lester Wunderman. The conversations are free-flowing dialogues in which each personality is allowed to shine through.
Download or read book Enterprise One to One written by Don Peppers and published by Crown Business. This book was released on 2000-02-01 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise One to One has taken its place alongside Don Peppers and Martha Rogers's The One to One Future as a marketing classic on how to sell more products to fewer customers through one-to-one marketing. In this brave new world, where microchip technology is making it possible for businesses to know their customers better than ever before, there is incredible opportunity to build unbreakable customer relationships. Peppers and Rogers explain the strategies needed to achieve killer competitive advantages in customer loyalty and unit margin. Among the things Enterprise One to One teaches are how to improve customer retention, not just incrementally but dramatically; how to increase your share of each customer's business over time; how to protect and increase your unit margin; and how to make the transition to the Interactive Age with today's new technologies. Enterprise One to One is the bible for successful marketing in today's competitive, high-tech world. From the Trade Paperback edition.
