Download or read book Crisis Communication PB written by Steven Fink and published by McGraw Hill Professional. This book was released on 2013-01-25 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW

Download or read book Crafting Your Message Practical Lessons in Management Communications written by Randy Felsenthal and published by . This book was released on 2022-04-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Crafting Your Message begins with the True Colors Assessment, an online framework that will set a baseline for your communication preferences. Chapters describe theories behind communication and give you exercises to apply those theories to your own skills. The workbook provides the tools to understand your communication style, how to truly listen, logic behind motivation, the ins and outs of corporate culture, and how to bring all of it together to ultimately get what you want."--description from back cover.

Download or read book Managing the President s Message written by Martha Joynt Kumar and published by JHU Press. This book was released on 2007-09 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher description

Download or read book Managing the Message written by Peter Hobday Staff and published by . This book was released on 1999-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Crafting Your Message written by Jacqueline Babb and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Managing the President s Message written by Martha Joynt Kumar and published by JHU Press. This book was released on 2010-04-15 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner, 2008 Richard E. Neustadt Award, Presidency Research Group organized section of the American Political Science Association Political scientists are rarely able to study presidents from inside the White House while presidents are governing, campaigning, and delivering thousands of speeches. It’s even rarer to find one who manages to get officials such as political adviser Karl Rove or presidential counselor Dan Bartlett to discuss their strategies while those strategies are under construction. But that is exactly what Martha Joynt Kumar pulls off in her fascinating new book, which draws on her first-hand reporting, interviewing, and original scholarship to produce analyses of the media and communications operations of the past four administrations, including chapters on George W. Bush and Bill Clinton. Kumar describes how today’s White House communications and media operations can be at once in flux and remarkably stable over time. She describes how the presidential Press Office that was once manned by a single presidential advisor evolved into a multilayered communications machine that employs hundreds of people, what modern presidents seek to accomplish through their operations, and how presidents measure what they get for their considerable efforts. Laced throughout with in-depth statistics, historical insights, and you-are-there interviews with key White House staffers and journalists, this indispensable and comprehensive dissection of presidential communications operations will be key reading for scholars of the White House researching the presidency, political communications, journalism, and any other discipline where how and when one speaks is at least as important as what one says.

Download or read book Managing for People Who Hate Managing written by Devora Zack and published by Berrett-Koehler Publishers. This book was released on 2012-08-27 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

Download or read book Managing Information written by David A. Wilson and published by Routledge. This book was released on 2002 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Managing Information" aims to illustrate the importance of information and information flow within and between organisations. It demonstrates how IT can be used to facilitate the sharing and storage of information to an organisation's best advantage.

Download or read book Managing the Message in Government Agencies written by William Pullen and published by . This book was released on 1991 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Managing Your E Mail written by Christina Cavanagh and published by John Wiley & Sons. This book was released on 2003-11-10 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manage information overload to save time and money E-mail is one of the most useful and efficient business applications ever developed. However, many people today dread the chore of sorting through an inbox crammed with messages that don't concern them and spam they don't want. In fact, research shows that North American office workers waste up to twenty hours every week sorting and managing their e-mail messages, causing more productivity loss than gain. Finally, there's a straightforward guide dedicated to helping workers and organizations tame the e-mail monster and take back their time. Managing Your E-mail is a simple, accessible reference for workers and organizations that want to get the most out of this ubiquitous and sometimes overwhelming method of communication. With new strategies for dealing with e-mail inefficiencies and practical tips on getting and staying organized, it will free up hours of time each week for what's really important. It examines the categories and patterns of e-mail misuse and presents practical, research-based explanations, solutions, and quick tips on topics such as: * Best practices for responding to e-mail * When to choose more traditional communication methods over e-mail * How to structure an e-mail for high-impact * How to craft more readable and understandable messages * Legal pitfalls to avoid * Common e-mail myths * How to reduce e-mail volume in your organization

Download or read book Managing Mailing Lists written by Alan Schwartz and published by "O'Reilly Media, Inc.". This book was released on 1998 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: A variety of popular, platform-neutral tools are examined and used in an array of examples. An entire chapter is dedicated to Perl. Part tutorial, part reference manual. Department.

Download or read book Ongoing Crisis Communication written by W. Timothy Coombs and published by SAGE Publications. This book was released on 2018-12-18 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.

Download or read book Managing Professional Service Delivery written by Barry M. Mundt and published by CRC Press. This book was released on 2014-06-05 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although the nature of service delivery varies significantly from profession to profession, the way the service is delivered tends to be fairly consistent among professions-or, at least, it should be. A step-by-step guide, Managing Professional Service Delivery-9 Rules for Success describes in detail how to achieve the internal discipline and contr

Download or read book Managing Linux Systems with Webmin written by Jamie Cameron and published by Prentice Hall Professional. This book was released on 2004 with total page 820 pages. Available in PDF, EPUB and Kindle. Book excerpt: bull; Written by the creator of Webmin -- the most popular GUI admin tool for Linux bull; Webmin is currently downloaded 4000 times a day & -- nearly one million times of all versions in the last year! Shows how to use Webmin to configure Apache, Sendmail, and other complex Linux servers bull; Start developing your own Webmin modules and themes with the complete reference for the API

Download or read book Managing Others Teams and Individuals written by Chartered Management Institute and published by Profile Books. This book was released on 2013-07-01 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: The experts' guide to how to manage and work with the people and teams you are responsible for. Here are the checklists compiled by the CMI's experts on the aspects that are most crucial to getting the most from those you have to manage and work with, on such topics as: Getting the right people and getting the people right; Team briefing; Effective verbal communication with groups; Facilitating; Developing trust; Empowerment; Successful delegation; Setting SMART objectives; Motivating the demotivated; Managing the plateaued performer; Motivating staff in a time of change; Coaching for improved performance; Managing conflict; and Managing the bully. It is all here, from the basics to the more nuanced and difficult to get right, and included among the essential checklists are profiles of leading management thinkers on key topics.

Download or read book Managing Organisational Behaviour written by William Fox and published by Juta and Company Ltd. This book was released on 2007-04 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing organisational behaviour not only critically examines organisational behaviour in contemporary South African institutions (including the Public Service) but relates that behaviour to relevant chaos and quantum complexity theories.

Download or read book Effectively Managing Motivating People written by and published by Townsend International Pty Ltd. This book was released on 1994 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: