Download or read book Managing Outsourcing in Library and Information Services written by Sheila Pantry and published by Facet Publishing. This book was released on 2004 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide shows how outsourcing in Library and Information Services can assist in managing staff time successfully in order to provide the services that users want. Case studies, checklists and sources of practical help are included.

Download or read book Library and Information Science written by Michael Bemis and published by American Library Association. This book was released on 2014-03-03 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance.

Download or read book Managing Information Services written by Sue Roberts and published by Facet Publishing. This book was released on 2004 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This sophisticated primer draws together in an accessible form the principles of management as they need to be understood by library and information professionals. Written by a practising library manager and a management academic, the text introduces and applies the latest management concepts to library management practice. Since most libraries are part of a wider organization, their management practice will be influenced by that organizational setting, whether the setting be a university, a local authority or a business. Responding effectively within this organizational context is a key theme that runs through this text. Library management is concerned with managing collections, people, services, resources, information and finance, but managers also need to work beyond the confines of the library. They need to understand and influence their environment, to respond to the power and politics of a situation, to contribute to strategic direction in arenas related to knowledge management, learning and information, and to promote their own careers. The scene is set through the first two chapters, on management and organizations respectively. The first chapter covers the nature of management, management roles and competencies, and reviews the range and scope of library management. The second chapter focuses on the organizational context in which management is performed. The core of the book is a series of chapters in some of the key areas that constitute the management role: people, and their behaviour and management, marketing and user relationships, quality management, finances and resources, environment and context, and strategy and planning. Each chapter is well illustrated with relevant examples, checklists and models. Chapters conclude with a list of further reading, and a list of review topics, which can be used as the basis for revision for study purposes, or as a prompt to encourage reflection on the content of the book, for the professional reader. Key areas covered: management and managing organizations people in organizations human resource management marketing and user relationships quality management finance and resources environment and context strategy and planning. Readership: This book will be a key text for students of library and information management, designed to introduce them to the practice, experience and theoretical principles of library management. In particular it should prepare them for their first posts as library managers, and alert them to the challenges and rewards of management. Practising library managers will also benefit from revisiting some of the topics covered in the book.

Download or read book Setting Up a Library and Information Service from Scratch written by Sheila Pantry and published by Facet Publishing. This book was released on 2005 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended as a guide to help those who need to set up a library or information service in their organization, irrespective of subject background or type of organization. It will help both those who have qualifications but no experience in setting up such a centre and those who have had no training at all. The authors have had many years experience setting up information services in different subject backgrounds for a wide range of organizations both in the UK and in many countries. This book will hold your hand as you tackle the many steps to take as you create a successful information service - irrespective of size. Topics covered include: the reasons for establishing a library what information is needed, how quickly and in what quantities (information audit approach) meeting the information needs of special users premises and furniture equipment and Internet access technical requirements staffing managing budgets and finance managing people - staff and management networking and locating sources of information Readership: The book also has a full list of appendices of sample documents from newsletter and press releases to lists of basic reference books and periodicals.

Download or read book Exploring Outsourcing written by Frank Portugal and published by . This book was released on 1997 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Results of a pilot study commissioned by the SLA to examine the outsourcing of corporate libraries.

Download or read book How to Give Your Users the LIS Services They Want written by Sheila Pantry and published by Facet Publishing. This book was released on 2009 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.

Download or read book Cataloging Collaborations and Partnerships written by Rebecca L. Mugridge and published by Routledge. This book was released on 2016-03-16 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cataloging Collaborations and Partnerships provides the reader with many examples of successful methods in which libraries have collaborated with each other to achieve common goals. Addressing a variety of cataloging and managerial challenges in national, public, academic, and international libraries and other organizations, it will be enlightening to readers who are investigating new ways of meeting their patrons’ needs. The collaborative efforts described in this book fall into a number of broad categories: cooperative cataloging and authority initiatives, cataloging partnerships, merging and migrating online catalogs, development of training and documentation, and collaborative approaches to special projects. Included are four chapters that address collaborative projects in Europe, the West Indies, the Galapagos Islands, and South Sudan. Catalogers, managers and administrators will find inspiration in these important, and in some cases, historic collaborations. They will understand how collaborations and partnerships in cataloging will help them achieve more by sharing resources and expertise, sharing the burden of new projects and initiatives, and fostering innovation and new ways of thinking. This book was published as a triple special issue of Cataloging and Classification Quarterly.

Download or read book Managing Stress and Conflict in Libraries written by Sheila Pantry and published by Facet Publishing. This book was released on 2007 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--BOOK JACKET.

Download or read book Managing Acquisitions in Library and Information Services written by Liz Chapman and published by Facet Publishing. This book was released on 2004 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers pre-order checking, ordering procedures, special orders, budgets, check-in, invoices, returns, claims, continuations, outsourcing, and online e-services from suppliers.

Download or read book Management Basics for Information Professionals Third Edition written by G. Edward Evans and published by American Library Association. This book was released on 2013-08-21 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the rapidly changing information services environment, the third edition of this bestselling title offers updates and a broader scope to make it an even more comprehensive introduction to library management. Addressing the basic skills good library managers must exercise throughout their careers, this edition includes a completely new chapter on management ethics. Evans and Alire also pay close attention to management in "new normal" straitened economic conditions and offer updates on technological topics like social media. Among the areas covered are The managerial environment, including organizational skill sets, the importance of a people-friendly organization, and legal issues Managerial skills such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing Key points on leadership, team-building, and human resource management Budget, resource, and technology management Why ethics matter Tips for planning a library career, with a look at the work/life debate

Download or read book Outsourcing Library Operations in Academic Libraries written by Claire-Lise Benaud and published by Bloomsbury Publishing USA. This book was released on 1998-07-15 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: As outsourcing becomes more commonplace in libraries, the need for a authoritative guide becomes indisputable. This book, designed to give librarians a broad understanding of outsourcing issues in academic libraries, synthesizes prevailing theories on the topic and describes current outsourcing practices in all areas of librarianship. After a historical overview and a detailed analysis of the pros and cons of outsourcing, the authors outline the steps for planning and implementing a successful outsourcing program. Individual chapters cover collection development, acquisitions and serials management, cataloging, retrospective conversion, authority control, preservation, and public services and systems. A special feature of the book is a detailed survey of more than 200 academic research libraries and other academic libraries about outsourcing practices.

Download or read book Library Technical Services written by Stacey Marien and published by Purdue University Press. This book was released on 2020-08-15 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries are experiencing major changes concerning the role of technical services. Technical services librarians also are being challenged about their relevance and role, sometimes revealed by a lack of understanding of the contribution technical services librarians make to building and curating library and archival collections. The threats are real: relocation from central facilities, the dramatic shift to electronic resources, budgetary constraints, and outsourced processing. As a result, technical services departments are reinventing themselves to respond to these and similar challenges while embracing innovative methods and opportunities to advance librarianship in the twenty-first century. Library Technical Services provides case studies that highlight difficult realities, yet embrace exciting opportunities, such as space reclamation, evolving vendor partnerships, metadata, retraining and managing personnel, special collections, and distance education. Written for catalog and metadata librarians and managers of technical services units, this book will inspire and provide practical advice and examples for solving issues many libraries are facing today.

Download or read book Outsourcing Library Technical Services written by Arnold Hirshon and published by Neal-Schuman Publishers. This book was released on 1996 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is a strategic way for libraries to maximize fiscal and human resources. This text provides detailed, practical advice on: re-engineering library operations; how to determine when outsourcing is appropriate; conduct cost studies to evaluate technical operations; prepare formal requests-for-proposals (RFPs) to outsource acquisitions cataloguing and other technical services; evaluate vendor responses and services; and monitor the quality of outsourced operations. The guide also explores the pros and cons of outsourcing versus human resource needs and contract management and compliance. Detailed appendices included checklists for procuring book and journal vendor services, cataloguing services and other techincal services.

Download or read book Managing the Risks of IT Outsourcing written by Ian Tho and published by Routledge. This book was released on 2012-06-14 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Download or read book Managing Information Services written by Jo Bryson and published by Ashgate Publishing, Ltd.. This book was released on 2006 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of Managing Information Services has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centred environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphasise the importance of knowledge management skills, teamworking, corporate responsibility and customer satisfaction as a driver for change. A new section on corporate governance has been added that includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity. Maintaining a competitive advantage through service quality and multiple delivery channels is another theme found throughout the book. comprehensive and yet sufficiently detailed reference on the key management subjects for information service managers.

Download or read book Managing the Economics of Owning Leasing and Contracting Out Information Services written by Anne Woodsworth and published by Routledge. This book was released on 2018-10-26 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1993, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information – in short, the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions, primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the public and private sectors are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision-makers are finding that they must deal differently with funding and budgeting of information systems and libraries from their earlier practice. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Each chapter is accompanied by comments from a broad range of experts in the information field.

Download or read book The New Walford written by Ray Lester and published by Facet Publishing. This book was released on 2005 with total page 728 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers 15 broad subject groupings: social sciences (generic); psychology; sociology; social work & social welfare; politics; government; law; finance, accountancy & taxation; industries & utilities; business & management; education & learning; sport; media & communications; information & library sciences; and tools for information professionals.