Download or read book Management of Shared Service Centers in Asia written by Dirk Klimkeit and published by GRIN Verlag. This book was released on 2018-01-02 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anthology from the year 2018 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW), language: English, abstract: Shared Service Centers have become a common instrument for providing internal services to a range of business units from a central location. By choosing a suitable international location, companies can not only achieve synergies from centralization, process and quality improvements, but also location economies. Southeast Asia hosts one of the largest numbers of Shared Service Centers in the world and Malaysia and Singapore are seen as prime locations. This volume presents insights from a study tour to Malaysia and Singapore that identified good practices for managing Shared Service Centers from six major corporations. Key aspects of managing Shared Service Centers are addressed and complemented by recent trends such as robotic process automation (RPA) and the shift to more knowledge-intensive services in Global Business Services (GBS) organizations. Dirk Klimkeit is Professor of Management, Organization and International Management at Baden-Wuerttemberg Cooperative State University (DHBW) Stuttgart, Germany. Previously, he managed several projects relating to shared service centers in various parts of the world at a large audit and advisory firm. K Thirumaran is the Head of Academic Group, Business and IT at James Cook University Singapore. He has worked in the banking, transport, travel and hospitality industries.
Download or read book Maximizing Human Capital in Asia written by Elizabeth Martin-Chua and published by John Wiley & Sons. This book was released on 2009-09-15 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations do not fully appreciate the link between people and business. They are too driven by short-term financial pressures, resulting in the failure to acknowledge the relationship between leadership, people management processes and business growth. Last but not least, employees’ true needs are also not satisfied. What is the solution? As "growth" is the objective of all parties, HR must build an employee value proposition that would achieve this. This value proposition has to premise itself on satisfying employees’ needs that will result in highly engaged employees, who in turn will deliver high-quality products and services, bringing about happy customers. This interactive process will maximize the human capital and business growth through a strong employer and product brand. In particular, to be successful in Asia, it is important to synergize East with West in all decision making. Three approaches are recommended: Global for Local, Local for Local and Local for Global. The first is having a mindset of a global framework allowing for local customization when necessary. The second is encouraging local for local initiatives to capitalize on local advantages. The third is sharing best experiences and strengths for global benefit. In the case of talent management, organizations should strongly encourage diversity and inclusion, to take advantage of the strengths of the talents that come from different cultures–to maximize the company's human capital, from the inside out. This is a unique opportunity and should not be missed.
Download or read book Shared Services as a New Organizational Form written by Tanya Bondarouk and published by Emerald Group Publishing. This book was released on 2014-07-31 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do shared service models involve? Which business processes can and/or should be shared? This ASM volume deals with such questions relating to the increasingly popular use of Shared Service Centers in organizations. The volume intends to move beyond debating the relevance of shared services towards more systematic research action.
Download or read book Managing Innovation from the Land of Ideas and Talent written by Clas Neumann and published by Springer Science & Business Media. This book was released on 2009-06-04 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: 10 years ago, in the flourishing atmosphere of India’s high-tech city, Bangalore, SAP Labs was established as small development facility. Known to be one of the world’s most promising destinations for foreign investments, India is where SAP AG chose to locate what is now their largest R&D and Services Center outside Germany. The unique 10-year success story of this organization is presented by two authors who were instrumental in setting up business of SAP Labs India and contributed in growing it to today’s strength of 4000 employees. The authors discuss development, innovation, and management strategies, combining their own personal experiences and those of other longtime company employees along with statements from SAP board members, to provide a comprehensive and detailed picture of the events and reasoning behind the venture. Anyone interested in understanding the opportunities and challenges of carrying out distributed product development on a global scale from India will find this book an invaluable companion.
Download or read book Proceedings of the 7th International Conference on Economic Management and Green Development written by Xiaolong Li and published by Springer Nature. This book was released on with total page 2095 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Local Government Shared Services Centers written by Paweł Modrzyński and published by Emerald Group Publishing. This book was released on 2020-08-12 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Built on independent research and financial audits of a number of newly created Shared Service Centers (SSCs) in Poland, Local Government Shared Services Centers: Management and Organization is the first book to thoroughly examine the organization, development and effectiveness of the shared service market in the Polish public sector.
Download or read book Shared Services written by Daniel C. Melchior, Jr. and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Shared Services A Manager's Journey "In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment." -Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared services environment within the distribution industry "A how-to/survival guide for those thinking about entering shared services or beginning the journey...for the rest of us, an entertaining look back at our journey both professionally and personally. A great read!" -Steve K. Stone Senior Vice President and CFO, Newspapers and Shared Services Morris Communications Company "Over the past fifteen years, I've had the pleasure of working directly with hundreds of companies who are implementing shared services. What is striking is how very different 'real experiences' are from the stories spun by consultants or keynote speakers at conferences. Getting to the 'real truth' of how to put the pieces together will help you keep consulting fees low and the probability of success high. This book is a practical guide created by someone who has been there. It is the truth!" -Mike Hostetler Managing Director, Shared Services Roundtable Corporate Executive Board
Download or read book CFO Insights written by Michael R. Sutcliff and published by John Wiley & Sons. This book was released on 2006-05-12 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: CFO Insights: Delivering High Performance explores the implications of Accenture’s high performance finance research and interprets the link between high performance business and the role of the CFO in delivering this. Written from the perspective of the Chief Financial Officer, the book provides real-world, relevant examples, including flagship interviews with CFOs of high performing businesses. The book also includes industry analyses prepared by the Accenture Strategy and Business Architecture Practice, case studies, and chapters dedicated to the CFO and financial practices of Japan, China, Latin America, and Eastern Europe.
Download or read book Tropical Constrained Environments and Sustainable Adaptations written by Simona Azzali and published by Springer Nature. This book was released on 2021-03-16 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates resource-constrained environments in the tropics and subtropics where people’s lives and businesses are affected, and adaptations occur periodically. Constrained environments are unique territories characterised by challenging circumstances, limited land and natural resources. They can be places with a small municipal boundary or cities in which parts around them may be consumed by ocean, bay or mountains. Those places face hard physical boundaries like coastlines and mountains, which in addition to policy decisions that may limit height or density, can also serve to limit capacity for expansion. Successful communities and businesses tend to survive in a changing environment given their strong intuitive and forward-looking adaptations. This book delves into the role of urban planning and design in the promotion of business and adaptations of people and communities. Additionally, the focus takes into account impact analysis and the effects of an expanding populations, including growing migrant flows, and business needs on the built environment of land-constrained territories
Download or read book A Systemic Perspective to Managing Complexity with Enterprise Architecture written by Saha, Pallab and published by IGI Global. This book was released on 2013-09-30 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational complexity is an unavoidable aspect of all businesses, even larger ones, which can hinder their ability to react to sudden or disruptive change. However, with the implementation of enterprise architecture (EA), businesses are able to provide their leaders with the resources needed to address any arising challenges. A Systemic Perspective to Managing Complexity with Enterprise Architecture highlights the current advances in utilizing enterprise architecture for managing organizational complexity. By demonstrating the value and usefulness of EA, this book serves as a reference for business leaders, managers, engineers, enterprise architects, and many others interested in new research and approaches to business complexity.
Download or read book Common Cause Shared Services for Human Resources written by Karen V. Beaman and published by Rector-Duncan. This book was released on 2006 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collection of essays explore shared services in the human resources environment.
Download or read book Japanese Management Accounting Today written by Yasuhiro Monden and published by World Scientific. This book was released on 2007 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates how different types of Japanese management systems are able to motivate stakeholders, including employees, top management, stockholders, customers and transaction partners, to participate actively in the organizational behavior that improves business performance.The various systems motivating stakeholders are examined in five sections: Strategy and Business Restructuring for Enhancing the Business Value; Management Control Systems and Budgeting; Cost Management; Management Accounting for Supply Chain and Shared Services; and Process Management.
Download or read book HSBC s Guide to Cash and Treasury Management in Asia Pacific 2008 English written by and published by PPP Company Ltd. This book was released on 2007 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Essentials of Shared Services written by Bryan Bergeron and published by John Wiley & Sons. This book was released on 2002-10-31 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: What works, why it works, and how to evaluate a shared services program Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.
Download or read book International Management in Service Firms written by Dirk Klimkeit and published by Springer Nature. This book was released on 2024 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms' internationalization and international management. Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility. The book is intended for students preparing for international careers in the service sector. Each chapter includes case studies, illustrations, highlighted definitions, a chapter summary and exercises
Download or read book Leading When You re Not the Boss written by Roger Strathausen and published by Apress. This book was released on 2015-11-27 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Answer the questions that arise when managers and workers need to adjust to unfamiliar leadership roles and rules in flattened organizational forms. Leading When You’re Not the Boss provides a conceptual framework that you can apply when assessing your own organizations and work. The book discusses the underlying ideas necessary for a shift from a culture of hierarchies to one of relationships and the establishment of intrapreneurial and holistic work environments. This book supports the trend in many corporations toward flattening parts of their traditional top–down hierarchical management systems into more egalitarian, democratized, and distributed organizational forms. It analyzes the weaknesses of "management" culture at a time of ever more rapid change and complexity in the business world and illustrates how flattened organizational units increase agility, innovation, and efficacy. Moreover, it discusses how individuals can exercise effective leadership despite lacking the command-and-control authority of conventional bosses and ways for organizations to cultivate effective "post-management" cultures. Especially in the technology sector, large projects have become too complex to be mastered by any single leader. Drawing on his experience as a senior manager and executive consultant for a number of Fortune Global 500 companies, Roger Strathausen analyzes the situations and benefits that motivate companies to adopt flattened organizational forms. He shows that empowering a multi-talented group to manage itself by horizontal cooperation can deliver products with more speed, efficiency, innovation, and nimbleness than a solo boss could, while yielding higher employee productivity and retention rates. With an entertaining mix of real-world examples and an episodic HBR-style fictitious case study, the author illustrates throughout the book how his leadership lessons can be serviceable only when intelligently tailored to the dynamic complexities of specific situations, including the personalities and competencies of the people involved. What You'll Learn How to tailor the techniques of shared leadership to specific business situations rather than treating them as iron rules How to flourish in nonhierarchical and ambiguously-hierarchical organizational contexts that encourage individual initiative for the joint benefit of the enterprise and personal professional growth How success and fulfillment at work are enhanced by organizational forms in which participants assess the situational relevance of their respective talents and actively apply them to group objectives in lateral cooperation with peers, as opposed to passively receiving orders from appointed bosses Who This Book Is For The primary readerships for this book are business leaders and managers at all levels in corporations and non-managerial professionals who work in self-directed teams. The secondary readerships are practitioners, consultants, and academics interested in the topics of human resources, organizational design, and the future of work.
Download or read book Emerging Knowledge Economies in Asia written by Dessy Irawati and published by Routledge. This book was released on 2013-10-08 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book aims to identify key issues and developments in ASEAN-5 that illustrate the transition of this region towards a knowledge-based economy. The book contributes to understanding the opportunities and challenges faced by emerging economies. It explains the transition process from a knowledge based perspective, showing how knowledge creation and innovation contribute to the competitiveness of companies and sectors in this region. The book takes a distinctly ASEAN perspective by discussing examples of the transition process from all ASEAN 5 nations that show how this region is attempting to link up to the global knowledge economy of the 21st Century. To achieve these aims the book is divided into three parts, preceded by an introductory chapter explaining the logic, objectives and contributions of the book. Part I discusses ASEAN-5 as an emerging hub in the global economy. Part II discusses the global links of the ASEAN region. Part III highlights innovation support in the ASEAN region. Each part identifies key developments and discusses relevant challenges and opportunities regarding the economic transition process based on examples for the various ASEAN-5 nations. The book contributes to the literature on emerging economies by explaining their challenges and opportunities of the catching-up process from a knowledge-based perspective. It is definitely a must-read.
