Download or read book Management Control in an Outsourcing Relationship written by Venkateshwaran Narayanan and published by . This book was released on 2005 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Managing the Outsourcing Relationship written by Kim Langfield-Smith and published by UNSW Press. This book was released on 2000 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: The title book of this series draws upon the outsourcing experiences of four diverse organizations: Gradient Steel, Central Energy, Greentrees City Council, and Electnet. It aims to encourage and develop best practice among accounting and management professionals engaged in the allocation of organisational resources.

Download or read book The Relationship Between Management Control Systems and Trust Over the Life Cycle of an Outsourcing Contract written by Neha Sandher and published by . This book was released on 2013 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The objective of this thesis is to answer the following research questions: Do management control systems (MCS) (specifically, formal and informal controls) and trust (specifically, competence and goodwill trust) change over the life cycle of an outsourcing relationship? If so, what factors drive this change? The study argues that outsourcing relationships typically operate in a volatile environment which makes it difficult to anticipate all the aspects of the relationship at the beginning. However, as the engagement between the parties develop, the level of learning and knowledge sharing improves which assists in defining the requirements more precisely. Therefore, the design and the use of MCS may be adjusted to accommodate for these changing circumstances. This study analyses the relationship between MCS and trust by considering the transaction characteristics as well as the life cycle stages of an outsourcing relationship. The research questions were investigated using evidence from a single case study of an IT outsourcing relationship. Overall the data demonstrated that MCS and levels of trust do change over the life cycle stages of an outsourcing relationship. The birth stage of the relationship was associated with a lack of clarity around tasks and activities. In this stage, the reliance was on establishing high levels of communications between the parties and managing the relationship through a trust-based pattern of control. As the relationship progressed, the level of information exchanged between the parties increased which assisted in establishing a bureaucratic-based pattern of control to manage the relationship. The reliance on formal controls lessened during the maturity stage of the relationship once the activities became repetitive and the process/procedures and performance targets were developed. The last two stages of the relationship were characterised by a more bureaucratic-based pattern of control.

Download or read book Governing IT Outsourcing Relationships The Roles of Contract Control and Relational Norms written by Daniel Kuhlmann and published by Diplomica Verlag. This book was released on 2012-08 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointly influence the relationship. One in-depth case study has been conducted in order to provide first empirical evidence and to gain deeper insights into the dynamics of relationship governance. The proposed model could be confirmed in general, revealing the following insights: first, contractual and relational governance modes determine the rules that govern the relationship while control is used to execute and enforce specified rules. All three jointly influence the state of the relationship. Second, relational norms have only been observed at an individual level and not at an organizational one. Third, formal control modes have been used to execute and enforce relational norms. This finding contradicts current control theory. Fourth, while contractual and relational governance are seen as complementary and equally important, relational norms have been left completely unmanaged in the observed organization due to a lack of adequate approaches. These results are discussed in detail to outline opportunities for further research.

Download or read book Management Control and Uncertainty written by M. Association and published by Springer. This book was released on 2014-11-25 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Control and Uncertainty recognizes that all control takes place under conditions of uncertainty: it does now, and it always has done. In this edited collection, the contributing authors examine different aspects of management control systems in the modern world whilst paying more explicit attention to the ubiquitous nature of uncertainty

Download or read book The Manager s Step by Step Guide to Outsourcing written by Linda Dominguez and published by McGraw Hill Professional. This book was released on 2005-12-23 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies--from Microsoft to Nike to Pfizer--are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible. The Managers Step-by-Step Guide to Outsourcing presents a clear, detailed method for effectively planning and executing an outsourcing strategy in any company, large or small. Top Fortune 500 consultant Linda Dominguez provides all the tools you need to achieve successful, real-world implementation, giving you the power to cut costs, increase efficiency and productivity, generate higher returns, and stay ahead of your competition. Sharing the invaluable guidance of her clients as well as the advice of outsourcing experts, Dominguez helps you develop a strategic plan for your own initiative. She imparts the new skills executives, managers, and employees must learn to deliver results, and best practices for creating sustainable shareholder value without sacrificing quality, productivity, relationships, or control. As you prepare your blueprint for action, you'll discover how to: Decide to outsource a business unit or function on or offshore Weigh potential cost savings against the potential risks Select the best vendor for your specific needs Make the transition process swift and effective Anticipate and manage outsourcing problems and challenges Identify and navigate cultural and style differences Recall an outsourced unit back in-house when necessary You'll also find sound advice and tips executives who have successfully outsourced as well as from those who found their projects did not meet their expectations. Complete with a thorough implementation checklist, The Managers Step-by-Step Guide to Outsourcing is the only resource you need to ensure the long-term success of your outsourcing project.

Download or read book Global Outsourcing Strategies written by Roxane Gervais and published by Routledge. This book was released on 2017-03-02 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

Download or read book Performance Measurement and Management Control written by Marc J. Epstein and published by Emerald Group Publishing. This book was released on 2010-04-01 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2001, we gathered a group of researchers in Nice, France to focus discussion on performance measurement and management control. Following the success of that conference, we held subsequent conferences in 2003, 2005, 2007, and 2009. This title contains some of the exemplary papers that were presented at the most recent conference.

Download or read book Management Control in Public Private Partnerships written by Thomas S. Konrad and published by Springer. This book was released on 2018-06-27 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thomas S. Konrad analyzes the management control design and reveals critical success factors of strategically oriented public-private partnerships for development between international governmental actors and the private sector. He builds a sound basis for the identification of a research gap and the derivation of research questions. The results generate sufficient evidence to answer these questions and therefore to close the identified research gap. Finally, he excelled in the discussion of the results by making a contribution of theory and by providing substantive recommendations to practitioners equally well.

Download or read book Management Control Change in Inter organizational Relationships written by and published by . This book was released on 2011 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Management Control of Global Supply Chains written by Nils Horch and published by BoD – Books on Demand. This book was released on 2009 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Within global and rapidly changing environments, cooperation and networking offer possibilities for sharing costs and risks, as well as keeping up with constantly renewed information from outside the firms' boundaries. In line with this, an effective management control of supply chain processes seems to be relevant to compete against other supply chains and to get the required information. In this context, an implementation of a management control institution for inter-firm relations, like a supply chain management control (SCMC), that provides relevant qualitative and quantitative data to manage supply chains reflects an important issue. However, a comprehensive approach with regard to the management control of the entire supply chain and how it can be fulfilled has received scant attention in prior research. The aim of this thesis is therefore to analyze management control systems in global supply chains by means of a mixed methods design with special regard to functional, institutional and instrumental issues. In this context, qualitative data are combined with theoretical insights to develop an empirical model which is tested by means of a quantitative study. Following this, insights into management control aspects, organization of the supply chain management control, management control mechanisms, and the integration of suppliers are provided.

Download or read book The Interaction of Contract Control and Relational Norms as Governance Mechanisms in IS Outsourcing Relationships written by Daniel Kuhlmann and published by Diplomarbeiten Agentur. This book was released on 2012-02-07 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Abstract: The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This thesis adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointly influence the relationship. One in-depth case study has been conducted in order to provide first empirical evidence and to gain deeper insights into the dynamics of relationship governance. The proposed model could be confirmed in general, revealing the following insights: first, contractual and relational governance modes determine the rules that govern the relationship while control is used to execute and enforce specified rules. All three jointly influence the state of the relationship. Second, relational norms have only been observed at an individual level and not at an organizational one. Third, formal control modes have been used to execute and enforce relational norms. This finding contradicts current control theory. Fourth, while contractual and relational governance are seen as complementary and equally important, relational norms have been left completely unmanaged in the observed organization due to a lack of adequate approaches. These results are discussed in detail to outline opportunities for further research. Inhaltsverzeichnis:Table of Contents: List of Figuresv List of Tablesvi List of Abbreviationsvii List of Keywordsviii Abstractx 1.Introduction1 1.1Motivation and Objectives1 1.2Structure of the Thesis2 2.Theoretical Foundations3 2.1IS Outsourcing3 2.2IS Outsourcing Relationships5 2.2.1IS Outsourcing Relationships as Inter-Organizational Exchanges5 2.2.2Underlying Challenges of IS Outsourcing Relationships12 2.2.3IS Outsourcing Relationship Governance Modes18 2.2.3.1Contractual Governance21 2.2.3.2Relational Governance25 2.3Control29 2.4IS Outsourcing Success38 3.Research Model and Propositions39 3.1Research Approach39 3.2Research Model42 3.2.1Research Questions, Objectives, and Approaches42 3.2.2Towards an IS Outsourcing Relationship Framework43 3.2.3Description of the Research Model47 3.2.4Summary of [...]

Download or read book Outsourcing Management Functions for the Acquisition of Federal Facilities written by National Research Council and published by National Academies Press. This book was released on 2001-01-20 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government.

Download or read book Management of an Inter firm Network written by Yasuhiro Monden and published by World Scientific. This book was released on 2011-06-04 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategy for Forming an Inter-Firm Network: On Forming a Network Organization: From Adam Smith's Division of Labor to Network Organization (Y Monden); Korean “Zaibatsu” (the Holding Company's Business Group): The Historical and Financial Characteristics of Samsung (T Hasegawa); Management Control of an Inter-Firm Network: Supply Chain Management Within the Companies of a Consolidated Business Group (K Hamada); Profit Allocation Rules to Motivate Inter-Firm Network Partners to Reduce Overall Costs (Y Minagawa); The Role of Intangible Assets in Allocating Global Business Profits Using the International Transfer Price (Y Monden); Examination of Management Control in a Network of or Tie-ups Between Smaller Businesses (S Arimoto); Performance Measurement of an Inter-Firm Network from the Viewpoint of the Reduction of the Total Lead Time for Investment Recovery (S Hiiragi); The Relationship Between a Manufacturing Firm and a Customer Firm: The Situation in Japan (J Sakaguchi); Management of an Inter-Firm Network: Supply Chain Perspectives (C H Lee); Task Control of Production, Sales, Physical Distribution, etc., in an Inter-Firm Network: Green Economy and Processes and Implications for Supply Chains (H Aigbedo); The Issue of SCM for Japanese Companies and Their Efforts Toward Green Logistics (Y Nagasaka); Inter-Firm Business Process Management of Companies Specializing in Element Technology: Analysis of a Case of a Horizontal Division Network Created by a Cluster of Small Enterprises in Japan (N Yamaguchi); Organizational Capability of Master Data Management for Inter-Firm Integration (M Aghdassi & F Movahedi); Deployment of Material Flow Costing in an Inter-firm Network (T Inooka); Human Capital Strategy of an Inter-Firm Network (N Imai); Coordinating Supply Chains by Controlling Operating Rates in the Car Industry (F Kurokawa).

Download or read book Managing IT Outsourcing written by Erik Beulen and published by Routledge. This book was released on 2006-09-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.

Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer. This book was released on 2014-08-12 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Download or read book Global Outsourcing Strategies written by Roxane Gervais and published by Taylor & Francis. This book was released on 2017-03-02 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.