Download or read book Library Services for Multicultural Patrons written by Carol Smallwood and published by Rowman & Littlefield. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.
Download or read book Library Services for Non affiliated Patrons written by Eugene Stephen Mitchell and published by . This book was released on 1994 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work offers sample policies and procedures for dealing with service to the non-affiliated library user. Included are examples of information sheets, application and registration forms, ID cards, recourse letters, and reciprocal agreements.
Download or read book Guidelines for Library Services to Persons with Dementia written by Helle Arendrup Mortensen and published by . This book was released on 2007 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Academic Libraries in Urban and Metropolitan Areas written by Gerard B. McCabe and published by Bloomsbury Publishing USA. This book was released on 1991-11-26 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns, with service demands emanating from both the surrounding community and their own academic community. Written by experienced urban university librarians, each chapter addresses issues unique to the in-city academic library. Reaching out to their communities to establish links with business, industry, and other libraries, the administrators of the urban/metropolitan libraries require a great degree of diplomacy and management skills. Service demands arising from urban high schools place additional pressures on limited resources. This handbook shows how the use of new technologies can assist the urban academic librarian in fashioning services for a nonresident faculty, as well as a usually older student body, comprised of many international and part-time students. The characteristics of city living and their impact on information-seeking behavior are discussed. Other topics covered are resource sharing, setting fees, staff and collection security, environmental pollution and space requirements.
Download or read book Digital versus Non Digital Reference written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.
Download or read book Scanning Services for Library Users written by Tom Caswell and published by Association of Research Libr. This book was released on 2005 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Interlibrary Loan Policy written by National Library of Medicine (U.S.) and published by . This book was released on 1988 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book American Library Association Policies written by American Library Association and published by . This book was released on 1965 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A History of ALA Policy on Intellectual Freedom written by Office for Intellectual Freedom (OIF) and published by American Library Association. This book was released on 2015-07-01 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collecting several key documents and policy statements, this supplement to the ninth edition of the Intellectual Freedom Manual traces a history of ALA’s commitment to fighting censorship. An introductory essay by Judith Krug and Candace Morgan, updated by OIF Director Barbara Jones, sketches out an overview of ALA policy on intellectual freedom. An important resource, this volume includes documents which discuss such foundational issues as The Library Bill of RightsProtecting the freedom to readALA’s Code of EthicsHow to respond to challenges and concerns about library resourcesMinors and internet activityMeeting rooms, bulletin boards, and exhibitsCopyrightPrivacy, including the retention of library usage records
Download or read book The Librarian s Legal Companion for Licensing Information Resources and Services written by Tomas A. Lipinski and published by American Library Association. This book was released on 2013 with total page 762 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides guidance on information acquisition, including copyright and contract matters.
Download or read book Helping the Difficult Library Patron written by Linda S Katz and published by Routledge. This book was released on 2013-10-31 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!
Download or read book Building a Virtual Library written by Ardis Hanson and published by IGI Global. This book was released on 2003-01-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The organization, functioning, and the role of libraries in university communities continue to change dramatically. While academic research libraries continue to acquire information, organize it, make it available, and preserve it, the critical issues for their management teams in the twenty-first century are to formulate a clear mission and role for their library, particularly as libraries transition to meet the new information needs of their university constituents. Building a Virtual Library addresses these issues by providing insight into the current changes and developments within the area of library science.
Download or read book Helping the Difficult Library Patron written by Kwasi Sarkodie-Mensah and published by Psychology Press. This book was released on 2002 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.
Download or read book The Reference Librarian s Policies Forms Guidelines and Procedures Handbook written by Rebecca Brumley and published by . This book was released on 2006 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers ideas for service in your library, and comparisons to measure your policies against. This work provides policies from public and academic libraries covering both traditional and expanded service areas. It is broken down into seven subjects including: the Reference Program; People in the Reference Program; Reference Collections; and more.
Download or read book External User Services written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1981 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Serving Those Who Served written by Sarah LeMire and published by Bloomsbury Publishing USA. This book was released on 2017-02-06 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice on how best to serve veterans, service members, and their families in your community, including effective ways to develop new outreach partnerships and collaborations. Whether you work in a public library, an academic library, a school library, or any other type of library, you are likely to encounter members of the veteran and military communities. This book is a starting point to help librarians, library administrators, and all library employees understand how veterans, service members, and their families can be different from other patrons, recognize important elements of military and veteran culture, and identify strategies for effectively serving the veteran and military communities. In this book, you find tips to help you determine the size and the needs of the veteran and military communities in your local area. You'll learn about some common information requests and information-seeking behavior of veterans and service members. You'll discover how to take the needs and also the unique strengths of the veteran and military communities into account when developing library outreach efforts, programs, services, and collections. And you'll gain insights to help you harness the knowledge, strengths, and experiences of the veteran and military communities in order to help them fulfill their potential as an asset to the library and to the community.
Download or read book The Eleventh Off Campus Library Services Conference Proceedings written by Patrick Mahoney and published by Routledge. This book was released on 2013-01-11 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.
