Download or read book Leading the Listening Organisation written by Mike Pounsford and published by Taylor & Francis. This book was released on 2023-12-22 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.
Download or read book The Listening Leader written by Emilio Galli Zugaro and published by Pearson UK. This book was released on 2017-01-30 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaders often say ‘I communicate’ when, in fact, they mean ‘I tell’. Yet being able to really listen is the key to growth and results. The Listening Leader provides a clear framework for taking action to implement a communicative leadership style. By actively listening to your organisation and external stakeholders you will be able to better navigate today’s VUCA (volatile, uncertain, complex and ambiguous) economy and digitally transparent world; make a genuine difference to the performance of your organization; better respond to the expectations and needs of their stakeholders and dramatically increase your competitiveness in the market. The full text downloaded to your computer. With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends Print 5 pages at a time Compatible for PCs and MACs No expiry (offline access will remain whilst the Bookshelf software is installed. eBooks are downloaded to your computer and accessible either offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code. Simply go to http://bookshelf.vitalsource.com/ to download the FREE Bookshelf software. After installation, enter your access code for your eBook. Time limit The VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.
Download or read book The Listening Shift written by Janie van Hool and published by Practical Inspiration Publishing. This book was released on 2021-06-28 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***WINNER BUSINESS SELF-DEVELOPMENT BOOK OF THE YEAR: BUSINESS BOOK AWARDS 2022 *** As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform... but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say. And guess what? It’s the same when it’s your turn to listen. What are you missing? At the very least, if your people don’t feel heard or understood by managers and leaders, trust is eroded, frustration increases and engagement is reduced. You need to listen and be heard...but most of us have never learned how. The Listening Shift will show you how to be a listening leader. Find out: why listening matters how to engage people across your organisation by listening how to have listening conversations – collaborative, connecting and inclusive how to help others listen to you. Janie van Hool is an expert leadership advisor in the art of communication. In the last 20 years, her practical, accessible solutions-focused approach to communicating has allowed hundreds of leaders to engage, inspire and influence their listeners.
Download or read book Tribal Leadership Revised Edition written by Dave Logan and published by Harper Collins. This book was released on 2012-01-03 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s a fact of life: birds flock, fish school, people “tribe.” Malcolm Gladwell and other authors have written about how the fact that humans are genetically programmed to form “tribes” of 20-150 people has proven true throughout our species’ history. Every company in the word consists of an interconnected network of tribes (A tribe is defined as a group of between 20 and 150 people in which everyone knows everyone else, or at least knows of everyone else). In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright show corporate leaders how to first assess their company’s tribal culture and then raise their companies’ tribes to unprecedented heights of success. In a rigorous eight-year study of approximately 24,000 people in over two dozen corporations, Logan, King, and Fischer-Wright discovered a common theme: the success of a company depends on its tribes, the strength of its tribes is determined by the tribal culture, and a thriving corporate culture can be established by an effective tribal leader. Tribal Leadership will show leaders how to employ their companies’ tribes to maximize productivity and profit: the author’s research, backed up with interviews ranging from Brian France (CEO of NASCAR) to “Dilbert” creator Scott Adams, shows that over three quarters of the organizations they’ve studied have tribal cultures that are adequate at best.
Download or read book The Listening Leader written by Shane Safir and published by John Wiley & Sons. This book was released on 2017-03-17 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: LISTENING . . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADER The Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies: Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, "Read it, act on it, and reap the benefits for all." "This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to." —Zaretta Hammond, author of Culturally Responsive Teaching and the Brain " The Listening Leader immediately changed the way I interact with students, teachers, families and community members." —Tamara Friedman, assistant principal, Berkeley High School "Shane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead." —Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too
Download or read book Leadership in Listening written by Victor Pierau and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the most difficult thing about listening? The answer is, you need to be truly silent. You need to be able to eliminate any form of distortion like thoughts, emotions or lack of energy. And by doing so, you'll receive the authentic message in someone else's words and intentions. To a large extent, we process what we hear on a subconscious level. Though whoever has the courage to investigate the power of listening, to observe the distortion within him- or herself and work through it, will be able to learn how to listen at all levels. Victor Pierau, owner of the company Connessence, is an expert in strengthening listening cultures in organisations. For ten years, he studied the science behind listening and discovered that listening actually involves seven levels. He noticed how each of these levels was prone to some form of distortion. His endeavours resulted in a powerful and profound model, ready-to-use. When you are able to see what kind of distortion hampers your communication, you can start right away with simple exercises. This book is written for professionals who want to learn how to listen more effectively in their work environments. Whether you are a health care professional, a politician, a teaching professional or a business executive, learning how to listen in a better way will improve your work and your life comprehensively. It will provide you with renewed creative power, it will leave you with more energy and your connections with people will be more profound. That way, listening in-depth will enable you to embody your personal leadership. "I strongly recommend this book to every health care colleague as well as to other professionals to use it as a point of reference for listening genuinely." - René Stevelink, general practitioner and affiliated to Amsterdam UMC "I am deeply interested by Victor Pierau's approach about the seven levels of listening and the revolutionary impact that his revelations and corresponding workshops may have in our worlds today, be it from the perspectives of individuals, communities or of mankind as a whole." - Jean-Pelé Fomété, Deputy Registrar at International Court of Justice - United Nations Bron: Flaptekst, uitgeversinformatie.
Download or read book Organization Design written by Naomi Stanford and published by Routledge. This book was released on 2012-06-14 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization Design looks at how you need to change the ways your organization does things in order to increase productivity, performance, and profit. Providing the knowledge and method to handle the kind of recurring organisational change that all businesses face, those which do not involve transforming the entire enterprise but which necessitate significant change at the business unit, divisional, functional, facility or local levels. The problem lies in knowing what needs to change and how to change it. Taking the organisation as a designed system, it describes four major elements of organizations: the work - the basic tasks to be done by the organisation and its parts, the people - characteristics of individuals in the organization, formal organization - structures eg the organisation hierarchy, processes, and methods that are formally created to get individuals to perform tasks, informal organization - emerging arrangements including variations to the norm, processes, and relationships, commonly described as the culture or 'the way we do things round here'. The way these four elements relate, combine and interact affects productivity, performance and profit. Most books on this subject target a wide management audience rather than HR, this is specifically written for HR practitioners and line managers working together to achieve the goal. It clarifies why and how organisations need to be in a state of readiness to design or redesign and emphasises that people as well as business processes must be part of design considerations.
Download or read book Theory U written by C. Otto Scharmer and published by Berrett-Koehler Publishers. This book was released on 2009-01-01 with total page 891 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how leaders can access the deepest source of inspiration and vision • Includes dozens of tested exercises, practices, and real-world examples We live in a time of massive institutional failure, one that requires a new consciousness and a new collective leadership capacity. In this groundbreaking book, Otto Scharmer invites us to see the world in new ways and in so doing discover a revolutionary approach to leadership. What we pay attention to and how we pay attention is key to what we create. What prevents us from attending to situations more effectively is that we aren’t fully aware of and in touch with the inner place from which attention and intention originate. This is what Scharmer calls our blind spot. By moving through Scharmer’s U process, we consciously access the blind spot and learn to connect to our authentic Self—the deepest source of knowledge and inspiration—in the realm of “presencing,” a term coined by Scharmer that combines the concepts of presence and sensing. Based on ten years of research and action learning and interviews with over 150 practitioners and thought leaders, Theory U offers a rich diversity of compelling stories and examples and includes dozens of exercises and practices that allow leaders, and entire organizations, to shift awareness, connect with the best future possibility, and gain the ability to realize it.
Download or read book Organizational Listening written by Jim Macnamara and published by Peter Lang Incorporated, International Academic Publishers. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.
Download or read book Bank Manager as Team Leader written by Anuj Sinha and published by Notion Press. This book was released on 2021-01-16 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bank Manager as Team Leader covers the entire spectrum of practical interpersonal aspects of professional management to prepare bank managers for success in leadership roles. Some of them might have witnessed how workforce conflicts distract the workforce from performance, resulting in overall poor productivity. This book will help them to learn to avoid or reduce the financial and emotional costs associated with troublesome interpersonal behaviours at work. The salient features of this book include the ways how the performance review meeting can be meaningful, workplace conflict management, stress management for team leaders, the art of positive criticism and the role of a team leader in the present digital banking environment. This book covers the topics required for a team leader to reach his/her team members and release their talent into optimum performance and also discusses why team leaders are needed instead of bank managers. Bank Manager as Team Leader comprehensively shows the strategies with which the author, in higher positions of responsibility, has successfully overcome the hurdles of distraction. It is a must-read for every banker and those who aim to take a lead in their banking career as a successful team leader.
Download or read book Messengers written by Stephen Martin and published by Random House. This book was released on 2019-09-19 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: ____________________________ Why can some people effortlessly command the attention of everyone in the room? What makes some individuals seem immediately credible and others appear inherently untrustworthy? And how is it that precisely the same idea can be enthusiastically embraced or roundly rejected depending on who has put it forward? When we talk to others, we assume that they are carefully weighing our words and arguments. But these are far from being the only factors that hold sway. In this groundbreaking new book, bestselling behavioural scientists Stephen Martin and Joseph Marks explore the eight powerful human traits that help determine whether what we have to say gets heard or lands on deaf ears. They show how seemingly irrelevant details about our demeanour influence others’ responses. They explain how trust is won, even when it may not be deserved. They show how the most trivial of signals – like the shape of our face, the shoes we wear or the car we drive – can influence how people respond to us. And in a world of uncertainty and fake news they demonstrate how, increasingly, the Messenger is the Message. ‘Some books make us better citizens. Others make us better at our jobs. This amazing book does both!’ Dan Pink, author of When, Drive and To Sell is Human ____________________________ ‘A tour de force. Timely and thoroughly researched.’ Professor Robert Cialdini, author of Influence and Pre-suasion ‘Messengers is engaging, informative and entertaining. It will change the way you think about who you follow and take advice from. But why would you listen to me? Read their book to find out.' Professor Tali Sharot, author of The Optimism Bias and The Influential Mind 'A powerful, profoundly illuminating exploration of one of the most important subjects of our time. Martin and Marks have a terrific talent for combining evidence and research with lively and vivid writing. Trust these messengers!' Cass R. Sunstein, Robert Walmsley University Professor, Harvard University, and author of Conformity 'Fascinating' The Economist 'Zeitgeisty' Financial Times, Business Book of the Month 'Messengers is a crucial reminder that the messenger is as important as the message. Superficial indicators count.' PR Week
Download or read book The Respectful Leader written by Gregg Ward and published by John Wiley & Sons. This book was released on 2016-06-30 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Boost morale and productivity by leading with respect The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits. At a loss for a solution, he meets Grace—a straight-shooting, self-described "little old lady" in the maintenance department. With her no-nonsense advice, he sets out to revamp the culture and turn his company around; but first, he has to turn inward and realize that his own behavior sets the tone for the company at every level. This enlightening, engaging and honest story will help you recognize and analyze your own behaviors and interactions, and show you how to create a winning culture based on leading with respect. Intimidation, micro-management and insecurity do not drive top-level performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties. This book shows you how to build respect among the ranks—from the top down. Learn the key respectful leadership behaviors that significantly impact morale Learn how to adjust your own, and others', attitudes to boost productivity, teamwork, and profits Benefit personally and professionally by leading from a place of mutual respect and consideration People perform best when they feel valued and valuable. And, when they are respected for their experience, talents and skills, they'll become personally invested in outcomes—both short- and long-term—and consistently go the extra mile. Respectful leadership ignites passion, innovation, creativity, and efficiency, while control-based leadership and intimidation breeds complacency and mediocrity. Which environment would better serve your company? The Respectful Leader shows you how to achieve sustainable success with a simple behavioral paradigm shift.
Download or read book Deep Listening written by Oscar Trimboli and published by . This book was released on 2017-06-10 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.
Download or read book The Leader s Guide to Radical Management written by Stephen Denning and published by John Wiley & Sons. This book was released on 2010-09-14 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: A radical new management model for twenty-first century leaders Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management. Author outlines the basic seven principles of continuous innovation The book describes more than seventy supporting practices Denning offers a rethinking of management from first principles This book is written by the author of The Secret Language of Leadership—a Financial Times Selection in Best Books of 2007.
Download or read book Leadership Conversations 16 leading proessionals share the secrets of their success written by Ronald Tay and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2015-05-15 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sixteen business leaders share how to achieve success at work and life. Drawn from diverse industries and fields of expertise, each interviewee shares his or her personal journey, including the challenges and setbacks faced, and how to overcome them. Includes interviews with Jonathan Asherson (Rolls Royce, Regional Director ASEAN and Pacific), Phyllis Cheung (McDonald’s China Managing Director), Matthew Lang (Sony Mobile, Southeast Asia CEO), Rod Leaver (Lend Lease, Asia Pacific CEO), Tan Chuan Jin (Cabinet Minister, Singapore), Alan Chan (Singapore Press Holdings, CEO) and Arnoud De Meyer (Singapore Management University, President) Alicia Yi, (Kornferry, Managing Partner), Bernard Tan (ST Kinetics, President), Sylvia Lim (Politician, Chairman of the Workers Party- Singapore), William Wan (Singapore Kindness Movement)
Download or read book Developing Leadership Skills for Health and Social Care Professionals written by Annie Phillips and published by Routledge. This book was released on 2021-12-24 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to develop effective supervisory, people and management skills? If you work in health or social care as a manager or clinician, deal with people on a daily basis, and need these dealings to be thoughtful, effective and stress free, this is the book for you. It teaches you how to understand and alleviate barriers to effective communication, manage the stresses and conflicts, and develop the effective clinical, people and management skills you need to navigate successfully through a career in healthcare. It challenges the reader to re-construct their approach to leadership and encourages the development of interpersonal, observational and caring skills. This highly practical guide, and its companion volume Developing Assertiveness Skills for Health and Social Care Professionals are essential tools for all health and social care professionals, particularly those in acute medicine, primary care and the community. It is also highly recommended to those without a management role wanting to understand how to develop their relationships with their colleagues and managers.
Download or read book The Alphabet of Leadership written by Maxwell Ubah and published by Partridge Africa. This book was released on 2016-05-18 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Todays leadership challenges cannot be solved with yesterdays knowledge, assumptions, and understanding. Old paradigms and models will have to give way to new paradigms and models for todays leaders to lead their constituentsand the organisations they leadto greatness. Using a revolutionary concept, the 4P concept, and a simple formula that leadership = relationships results The Alphabet of Leadership is a comprehensive field guide for todays leaders to navigate todays business complexities and the murky waters of hypercompetition and achieve breakthrough results. Covering twenty-six chapters with real-life examples, anecdotes, lessons and concepts, this book covers the essential topics facing todays leaders such as: The leadership attitude that guarantees greatness The six essentials every leader must communicate to create a high-performance team Making tough decisions Engaging constituents to achieve breakthrough results Growing team members Motivating staff to achieve high performance Executing with excellence Holding people accountable Dealing with eagles, peacocks, ducks and vultures in performance management Trust improves the bottom line Four ways leaders create sustainable value Wonders happen in an atmosphere of positive stretch and fair rewards And lots more. Irrespective of where you find yourself in your leadership journey, you will find rich nuggets in the following pages to help you improve on your personal leadership effectiveness and the overall performance of your team. If you need easy, practical and proven leadership concepts that works, then this book is for you!
