Download or read book Leadership Structures and Accountability in the Public Service written by Carlos Alverez-Antolinez and published by Institute of Public Administration. This book was released on 2007 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Calls for reform of the public service are routinely heard from politicians, private sector interests, civil society organisations and public servants themselves. Public service reform programmes have become the norm in many countries, including Ireland. But the overheated rhetoric that usually accompanies the launch of such programmes is often rapidly followed by the disappointment of unfulfilled ambition and apparent failure." "This book looks at the realities of public service reform in Ireland today. It begins with the conviction that reform is an ongoing process of adaptation to the rapidly changing requirements of society, rather than anything that can be captured in a once-off programme. It recognises the achievements of recent reform efforts, and it sets out some key elements that the authors believe should be part of the next phase of reform. In particular it identifies specific actions that are needed to improve accountability for performance, to adapt organisational structures to contemporary needs, and to put in place the vital leadership capability. The authors recognise that other actions will also be required in the short term, and that the process of adaptation will rapidly move on to other challenges, but they insist that the next phase of reform must, as a priority, address at least these three areas." "The book draws on management theory, international best practice and, not least, the authors' own experience at the frontline of public service delivery. Its proposals are practical and immediate, but are also well grounded in a vision of a high-performance public service that can meet the most demanding expectations of today's citizens."--BOOK JACKET.
Download or read book Supportive Accountability written by Sylvia Melena and published by . This book was released on 2018-07-02 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.
Download or read book Designing Governance Structures for Performance and Accountability written by Andrew Podger and published by ANU Press. This book was released on 2020-07-16 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing Governance Structures for Performance and Accountability discusses how formal and informal governance structures in Australia, the People’s Republic of China (PRC) and Taiwan may be designed to promote performance and to ensure accountability. The book presents a selection of papers developed from the Greater China Australia Dialogue on Public Administration’s seventh workshop held in June 2017 hosted by City University of Hong Kong. Insights are provided on both current developments in the different contexts of the three jurisdictions examined, and on broader institutional and organisational theories. Chapters cover theories of organisational forms and functions in public administration, the ‘core’ agency structures used in the different jurisdictions, the structures used to deliver public services (including non-government organisational arrangements) and other ‘non-core’ agency structures such as government business enterprises, regulatory organisations and ‘integrity’ organisations. A particular emphasis is placed on the institutional arrangements the executive arm of government uses for advising on and implementing government policies and programs. Although the book explores arrangements and developments within very different political governance systems, the purposes of the structures are similar: to promote performance and accountability. This book is a companion volume to Value for Money: Budget and Financial Management Reform in the People’s Republic of China, Taiwan and Australia (ANU Press, 2018).
Download or read book Public Accountability written by Melvin J. Dubnick and published by . This book was released on 2011 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Oxford Handbook Public Accountability written by M. A. P. Bovens and published by Oxford Handbooks. This book was released on 2014-04 with total page 737 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on the best scholars in the field from around the world, this handbook showcases conceptual and normative as well as the empirical approaches in public accountability studies.
Download or read book Decentralized Governance and Accountability written by Jonathan A. Rodden and published by Cambridge University Press. This book was released on 2019-02-28 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reviews recent lessons about decentralized governance and implications for future development programs and policies.
Download or read book The New Public Service written by Janet V Denhardt and published by Routledge. This book was released on 2016-09-16 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
Download or read book Public Service Values written by Richard C. Box and published by Routledge. This book was released on 2015-07-08 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service values are too rarely discussed in public administration courses and scholarship, despite recent research demonstrating the importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their relevance to core public functions, as well as which areas might elicit value conflicts for public professionals, is central to any comprehensive understanding of budget and finance, human resource management, and strategic planning in the public sector. Public Service Values is written specifically for graduate and undergraduate courses in public administration, wherever a discussion of public service ideals might enrich the learning experience and offer students a better understanding of daily practice. Exploring the meaning and application of specific values, such as Neutrality, Efficiency, Accountability, Public Service, and Public Interest, provides students and future professionals with a ‘workplace toolkit’ for the ethical delivery of public services. Well-grounded in scholarly literature and with a relentless focus on the public service professional, Public Service Values highlights the importance of values in professional life and encourages a more self-aware and reflective public practice. Case studies to stimulate reflection are interwoven throughout the book and application to practice is cemented in a final section devoted to value themes in professional life as well as a chapter dedicated to holding oneself accountable. The result is a book that challenges us to embrace the necessity of public service values in our public affairs curricula and that asks the important questions current public service professionals should make a habit of routinely applying in their daily decision making.
Download or read book The Accountable Leader written by Brian Dive and published by Kogan Page Publishers. This book was released on 2008-07-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Accountable Leader is centred around three themes - leadership, accountability and organizational structure, and explores what it means for managers to be held to account at all levels in an organization. It will show that most leadership related problems arise from the ineffectiveness of organisational structures that lack accountable jobs. Complete with case study material and international examples, The Accountable Leader brings home the importance of accountability as the necessary and robust platform for the assessment of potential leaders and leadership development - and demonstrates how clear accountability enables managers to achieve much more within their roles. The Accountable Leader was prestigiously voted one of 'The Thirty Best Business Books of 2008' by Soundview Executive Book Summaries, USA.
Download or read book High performance Government written by Robert E. Klitgaard and published by Rand Corporation. This book was released on 2005 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorganize and restructure, enhance leadership, and create flexible, performance-driven agencies.
Download or read book The Oxford Handbook of Public Management written by Ewan Ferlie and published by Oxford University Press, USA. This book was released on 2007 with total page 805 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Download or read book Administrative Leadership in the Public Sector written by Montgomery Van van Wart and published by Routledge. This book was released on 2016-07-22 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Administrative Leadership in the Public Sector is an ideal resource for any Public Administration course involving leadership and public management. Each of the book’s nine main sections begins with introductory text by the volume’s editors, Monty Van Wart and Lisa Dicke, followed by relevant readings. The volume includes some of the most important readings on public leadership published in the last eight decades. More than just an anthology, Administrative Leadership in the Public Sector provides a unique and useful framework for understanding the vast subject of leadership.
Download or read book Women s Contribution to Higher Education and Social Transformation written by Lucy A. Wakiaga and published by Springer Nature. This book was released on 2022-05-16 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides deep insights about women in higher education and their contributions to society. Using Kenya as a case study, it places women in higher education at the center of the socioeconomic, political and cultural discourse both within and outside the higher education institution. It is notable that even with the progress made, both in Kenya and globally, gender considerations in social, economic, political and cultural spheres is still minimal. In higher education, gender imbalance is still distinct in varied areas such as career advancement, leadership, mentorship, and scholarship opportunities. In society, women’s efforts still seem to go unnoticed. The aim of these chapters, therefore, is to share women’s research in higher education and in society especially innovative policy and practice concepts, all aimed at contributing to social transformation.
Download or read book Leadership in Public Organizations written by Montgomery Van Wart and published by Routledge. This book was released on 2014-12-18 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly revised and updated to reflect the latest thinking in the field, this concise yet comprehensive treatment of public sector leadership is designed for upper division and graduate students, and can also serve as a guidebook for professionals. It offers a full, up-to-date review of public leadership theories, covers the major competency clusters in detail, and provides both the research on each competency and practical guidelines for improvement.
Download or read book THE ROLE OF LEADERSHIP IN IMPROVING PUBLIC SERVICE DELIVERY THE CASE OF GOBA TOWN BALE ZONE OROMIA written by Mr. Teshome Lemmie and published by D&M ACADEMIA. This book was released on 2021-12-20 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: The general objective of the study was to assess the role of leadership in improving service delivery in selected public sector offices of Goba Town. To realize this objective descriptive design was used, both quantitative and qualitative data were employed. The probability and non-probability sampling techniques were applied. The quantitative data were collected from 123 respondents using a questionnaire and the qualitative data was collected from 2 interviewees. Data were analyzed with SPSS and descriptive statistics: frequency, percentages, mean and standard deviation presented by table, text, and figure. The study found that the weak integration of leaders and employees, lack of a leader’s commitment, effectiveness, capability, and lack of visionary leaders hinders the improvements of service quality in the sample sector. Besides, the study found that managerial interference, inadequate citizen participation, lack of good administrative leadership, lack of accountability, lack of skilled workers, lack of modern facilities, and political manipulation were challenges of poor service delivery. Customers have no a clear understanding of the standards and complain of the service The office did not act in the public interest and maintain public trust and confidence, quality service cannot be addressed for customers. So, it was concluded that leaders failed to carry out their leadership roles in the sample sector offices. Based on the findings articulated and conclusions made, the researcher recommended that the government should design an appropriate leadership capacity building program, establishing a performance-based promotion system and may check customer service strategies. The organization should establish customer Service Standards, method of contact, waiting time for the service providers, and arrange mechanisms that customers can easily obtain appropriate services from the organization.
Download or read book Asian Leadership in Policy and Governance written by Evan Berman and published by Emerald Group Publishing. This book was released on 2015-09-03 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asian Leadership in Policy and Governance examines contemporary challenges facing public leaders in Asia, providing insight into leadership processes and contexts past practices affecting effective governance and policy leadership.
Download or read book Public Sector Leadership written by Petri Virtanen and published by Taylor & Francis. This book was released on 2022-11-30 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing its origins from the Human Relations movement of the early 20th century and from public leadership orientations emphasising human aspects, human-centred public leadership approaches leadership from a system ́s perspective. It explores societal institutions, organisations, and phenomena as an emergent system structure that manifests its existence through the multilateral and reciprocal interaction of its parts. Systems thinking and the need for systemic change suggest that one can only understand and improve a system by looking at how all the parts interact with each other and how they are integrated. The systemic nature of public leadership refers to dynamic learning mechanisms as they relate to the contents of leadership development tools which are derived mainly from the changing mode of the operating environment, from the leaders’ own experience, from their own personalities, from a learning-by-doing approach to leadership development, and from the ways in which leaders learn and unlearn. This book presents key concepts, approaches, origins, applications, and best practices to understand the evolution and nature of human-centred approach in public leadership. It introduces a new public leadership paradigm that is needed in a complex, internationally interconnected social, economic, cultural, and political environment. Based on scholarly public leadership research in addition to the authors’ professional experience as academics, managers, practitioners and consultants, this volume offers guidance for decision-makers, public, business, and non-governmental sector leaders, managers, and practitioners about how to create a context and contents for human-centred leadership in the age of complex society and turbulent operating environment. It will be of value to researchers, academics, and students in the in the fields of leadership and public management.
