Download or read book La satisfaction des acteurs dans le canal de distribution written by Larisse Oliveira Costa and published by . This book was released on 2013 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: La thèse a eu comme objectif d'étudier la relation entre les fournisseurs brésiliens et les grands distributeurs dans le canal de distribution alimentaire, afin d'expliquer la satisfaction dans cette relation. Le cadre théorique aborde les concepts du canal de distribution et s'appuie sur les théories comportementales et leurs variables, ainsi que sur le marketing relationnel et les principaux modèles identifiés dans la littérature. En ce qui concerne les variables, nous nous centrons sur le conflit et la coopération qui ont un impact clé sur la satisfaction des acteurs du canal de distribution. Nous avons adopté une approche exploratoire pour observer les grands distributeurs et leurs fournisseurs locaux. Notre recherche conclut à la satisfaction du côté des grands distributeurs, dans les relations de coopération, de partenariat, accentuée par la confiance instaurée avec leurs fournisseurs. Cependant du côté des fournisseurs locaux, deux types de discours ont été relevés. D'un côté les grands fournisseurs qui partagent la même vision que les distributeurs; et d'un autre côté, les discours des petits et moyens fournisseurs locaux qui signalent une relation conflictuelle et de pouvoir avec leurs clients distributeurs, sans coopération ou engagement dans cette relation, conduisant à leur insatisfaction.
Download or read book Gestion du conflit et management interculturel dans le canal de distribution written by Hoang Linh Vu and published by . This book was released on 2009 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dans un contexte d’internationalisation de la grande distribution et de multiplication des échanges entre acteurs issus de pays et de culture variés, la question de l’ajustement mutuel entre fournisseurs des pays d’accueil et distributeurs étrangers devient essentielle. Cette thèse se concentre sur cette problématique. Elle analyse le conflit et les mécanismes d’ajustement entre la grande distribution et ses fournisseurs du pays d’accueil dans le cas du Vietnam. Elle se fonde sur l’analyse des déterminants et des conséquences du conflit sur la satisfaction des acteurs en considérant la culture comme une variable clé. Quatre champs théoriques ont été mobilisés : les théories comportementales dans le canal de distribution, les théories des contrats, de la culture et de l’orientation marché. Une étude quantitative a été menée afin de tester les hypothèses de notre modèle dyadique. Les résultats indiquent que la culture organisationnelle reste une variable essentielle dans l’explication du conflit, de ses déterminants, modes de résolution et conséquences sur la satisfaction des acteurs.
Download or read book La Satisfaction Du Client Dans Un Contexte de Distribution Multi Canal written by SECK-A. and published by Omniscriptum. This book was released on 2011-08 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: En complément des réseaux physiques de distribution, le téléphone, Internet... sont autant de canaux permettant à une entreprise et à ses clients d'interagir. Face à tous ces canaux de distribution, les clients adoptent de plus en plus un comportement multi canal en utilisant ou en combinant plusieurs canaux dans leur processus d'achat ou dans leur relation avec l'entreprise. Dans cette recherche, nous cherchons à mieux comprendre ce comportement multi canal du client et à identifier les facteurs de qualité influençant sa satisfaction globale. La démarche méthodologique s'appuie sur deux études: une étude qualitative exploratoire menée dans le secteur bancaire auprès d'experts impliqués dans la distribution multi canal des services et auprès de leurs clients, suivie d'une étude quantitative. Notre recherche a pour principaux apports une meilleure compréhension du comportement multi canal du client en termes de satisfaction et la mise en avant de l'importance de la qualité de l'intégration multi canal sur la satisfaction du client. Les implications théoriques et managériales des résultats de cette recherche sont présentées et discutées.
Download or read book Conflit et coop ration dans le canal de distribution written by Dominique Fernandez Bonet and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Conflit et coop ration dans le canal de la distribution written by Dominique Fernandez Bonet and published by . This book was released on 1999 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Les relations inter-organisationnelles dans les canaux de distribution ont donne lieu à de nombreux travaux académiques au triple plan économique, behavioriste et stratégique. L'objectif de notre thèse est plus précisément d'analyser le réel enracinement des comportements stratégiques coopératifs et/ou conflictuels dans le cadre des rapports industriels distributeurs, en distinguant canal logistique et canal transactionnel. Le terrain d'application est la commercialisation des produits de grande consommation en France, marquée de longue date par une tradition d'affrontement transactionnel. En se fondant sur l'analyse propositionnelle du discours, à l'aide du logiciel Tropesp, nous discutons huit propositions de recherche sur les thèmes du conflit et de la coopération. L'intérêt de cette analyse, importée de la psychologie sociale, est de révéler le sens caché de discours en s'appuyant sur les noyaux sémantiques les structurant. Les résultats de la recherche aboutissent à une remise en question de certaines positions tranchées sur le caractère inéluctable des coopérations verticales, sachant qu'industriels et distributeurs ont des représentations différentes de leurs relations réciproques. En conclusion, nous proposons un ensemble de recommandations en vue de développer des stratégies marketing et logistiques gagnantes pour les acteurs du canal.
Download or read book Dynamique des canaux de distribution et contexte juridique written by Joan Le Goff and published by . This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Sustainable Urban Logistics Concepts Methods and Information Systems written by Jesus Gonzalez-Feliu and published by Springer Science & Business Media. This book was released on 2013-09-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the 1990’s, researchers, practitioners and public administrations have given more thought to urban logistics. However, their interests and goals are not the same, and several approaches do not produce efficient logistics systems as a result. This book aims to provide both a conceptual framework for urban logistics planning and management and to create a basis for deploying solutions that aim to reduce the main nuisances related to urban goods. The proposed book is divided in two parts. The first proposes a set of methodological chapters, written by key authors, which aim to support decision makers in their current choices related to urban logistics. In addition to public authorities’ aims and goals, the book highlights the importance of private actors, and shows how supply chain management can deal with the problems of the last urban mile and its integration in global logistics chains. The second presents several applied research works that deal with current planning and practice issues in urban logistics, such as the role of city planning, the place of night deliveries in carrier organization, the limits of logistics pooling, and the real estate market, among others. The book was written by key authors, all having considerable research experience and recognised as experts in their respective fields. Each chapter presents methods and results of research works, written for a broad audience, and more precisely directed to both academics and practitioners.
Download or read book Supply Chain Strategies Customer Driven and Customer Focused written by Tony Hines and published by Routledge. This book was released on 2004-08-18 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply Chain Strategies: Customer Driven and Customer Focused highlights the main challenges facing organizations wanting to select, design and implement successful supply chain strategies in an increasingly global and competitive environment. The text features discussion questions at the end of each chapter to promote learning, and numerous industry examples to ilustrate key concepts within chapters. Each chapter discusses the issues in relation to previous literature, contemporary practices and the lesson to be learned from different industries where successful management of supply chains has improved organizational and industry level profitability. The text includes a number of industry examples, thereby giving a wide-ranging approach to the topic.
Download or read book Overtourism written by Claudio Milano and published by CABI. This book was released on 2019-06-07 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the evolution of the phenomenon and explores the genesis of overtourism and the system dynamics underlining it. The 'overtourism' phenomenon is defined as the excessive growth of visitors leading to overcrowding and the consequential suffering of residents, due to temporary and often seasonal tourism peaks, that lead to permanent changes in lifestyles, amenities and well- being. Enormous tensions in overtourism affected destinations have driven the intensification of policy making and scholarly attention toward seeking antidotes to an issue that is considered paradoxical and problematic. Moving beyond the 'top 10 things you can do about overtourism', this book examines the evolution of the phenomenon and explores the genesis of overtourism as well as the system dynamics underpinning it. With a rigorous scientific approach, the book uses systems-thinking and contemporary paradigms around sustainable development, resilience planning and degrowth; while considering global economic, socio-political, environmental discourses. Researchers, analysts, policy makers and industry stakeholders working within tourism as well as those within the private sector, community groups, civil society groups and NGOs will find this book an essential source of information.
Download or read book Collection of Essays by Legal Advisers of States Legal Advisers of International Organizations and Practitioners in the Field of International Law written by United Nations. Office of Legal Affairs and published by United Nations Publications. This book was released on 1999 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world has changed radically since 1989, when the General Assembly declared the period from 1990 to 1999 as the United Nations Decade of International Law. During that time, the international community claimed some major achievements as reflected by the adoption of conventions and treaties. This publication presents a collection of essays from legal advisers of States and international organizations, all of whom are among those committed to promoting respect for international law. Their contribution provides a practical perspective on international law, viewed from the standpoint of those involved in its formation, application and administration.
Download or read book Public Private Partnerships for Urban Water Utilities written by Philippe Marin and published by World Bank Publications. This book was released on 2009-09-22 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Public-Private Partnerships for Urban Water Utilities: A Review of Experiences in Developing Countries' analyzes the market growth of Public-Private Partnerships (PPPs) in the developing world since 1990, and the performance of more than 65 large water PPP projects representing more than 100 million people for access, service quality, operational efficiency, and tariff levels. Although a relatively small portion of the water utilities in the developing world are operated under PPPs (about 7 percent in 2007), the urban population served by private water operators has grown every year since 1990. Despite many difficulties encountered by PPP projects and a few contract terminations, a large majority of contracts awarded since 1990 are still in place. The track record for improving service and efficiency reaffirms the value of PPPs to help turn around poorly performing water utilities, even though the level of private financing did not match initial expectations. Over time, a more realistic market has developed, the number of private investors from developing countries has grown, and contract designs have become more pragmatic concerning risk allocations between partners. The water sector has many features that set it apart from other infrastructure sectors. This book suggests the need for careful consideration of those specificities to successfully involve private operators. Although concessions with private financing have worked in a few places, contractual arrangements that combine private operation with public financing appear to be the most sustainable option in many countries. Policy makers, stakeholders, and donors need to remain heavily engaged in the water sector, especially in the poorest countries and during a global financial crisis. This book contributes to a better understanding of the various options to tackle the many challenges of providing water and sanitation services to urban populations in the developing world.
Download or read book Science and Empires written by P. Petitjean and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: SCIENCE AND EMPIRES: FROM THE INTERNATIONAL COLLOQUIUM TO THE BOOK Patrick PETITJEAN, Catherine JAMI and Anne Marie MOULIN The International Colloquium "Science and Empires - Historical Studies about Scientific De velopment and European Expansion" is the product of an International Colloquium, "Sciences and Empires - A Comparative History of Scien tific Exchanges: European Expansion and Scientific Development in Asian, African, American and Oceanian Countries". Organized by the REHSEIS group (Research on Epistemology and History of Exact Sciences and Scientific Institutions) of CNRS (National Center for Scientific Research), the colloquium was held from 3 to 6 April 1990 in the UNESCO building in Paris. This colloquium was an idea of Professor Roshdi Rashed who initiated this field of studies in France some years ago, and proposed "Sciences and Empires" as one of the main research programmes for the The project to organize such a colloquium was a bit REHSEIS group. of a gamble. Its subject, reflected in the title "Sciences and Empires", is not a currently-accepted sub-discipline of the history of science; rather, it refers to a set of questions which found autonomy only recently. The terminology was strongly debated by the participants and, as is frequently suggested in this book, awaits fuller clarification.
Download or read book Cities and Agriculture written by Henk de Zeeuw and published by Routledge. This book was released on 2015-09-16 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: As people increasingly migrate to urban settings and more than half of the world's population now lives in cities, it is vital to plan and provide for sustainable and resilient food systems which reflect this challenge. This volume presents experience and evidence-based "state of the art" chapters on the key dimensions of urban food challenges and types of intra- and peri-urban agriculture. The book provides urban planners, local policy makers and urban development practitioners with an overview of crucial aspects of urban food systems based on an up to date review of research results and practical experiences in both developed and developing countries. By doing so, the international team of authors provides a balanced textbook for students of the growing number of courses on sustainable agriculture, food and urban studies, as well as a solid basis for well-informed policy making, planning and implementation regarding the development of sustainable, resilient and just urban food systems.
Download or read book Research Collaboration between Europe and Latin America written by Rigas Arvanitis and published by Archives contemporaines. This book was released on 2014-02-19 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: International collaboration has become increasingly important in carrying out research activities. This book, written by a large group of scholars from Europe and Latin America, maps, analyses and discusses research collaboration between the two continents during the last twenty years. The empirical material underlines the richness and the variety of the links that bind the two continents, well beyond the simplified views of science, either as the brainchild of global networking or as a result of dependence. The book also develops an innovative methodological approach, combining bibliometric analysis, social surveying, in-depth interviews, and a careful analysis of research programmes and policies. While arguing that the asymmetry of relations that once existed in cooperation has turned into a more equal partnership between the two continents, it deciphers some of the reasons behind this more balanced cooperation. It also challenges the view of science as a global self-organising system through collective action at the level of researchers themselves. On the contrary, the importance of policy, institutions, and previously developed research is highlighted and recognised
Download or read book Harmonies of Political Economy written by Frédéric Bastiat and published by Jazzybee Verlag. This book was released on 2017 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keine Angaben
Download or read book Fish Forum Book of abstracts 2018 written by Food and Agriculture Organization of the United Nations and published by Food & Agriculture Org.. This book was released on 2019-02-19 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume includes all the abstracts of the keynotes, oral contributions and posters presented by participants on the occasion of the Forum on Fisheries Science in the Mediterranean and the Black Sea (Fish Forum 2018). Organized by the GFCM at FAO headquarters, Rome, Italy, from 10 to 14 December 2018, in collaboration with technical partners, the Fish Forum 2018 is a first-of-the-kind event gathering scientists, researchers, engineers, academics, practitioners, managers and decision-makers from around the world to discuss and share knowledge on the latest developments in fisheries science. The material contained in this book of abstracts stems from the contributions received from participants and selected by an international scientific committee based on their technical quality and relevance. The abstracts are subdivided according to the three main themes of the Fish Forum 2018: Better science for better advice; Healthy seas and sustainable fisheries; and Economic analysis and technology for societal benefit. Each theme is introduced by a keynote presentation, followed by oral presentations and posters. These documents form the basis of the discussions held during parallel sessions and poster sessions of the Fish Forum 2018.
