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Book Proceedings of the 11th Toulon Verona International Conference on Quality in Services

Download or read book Proceedings of the 11th Toulon Verona International Conference on Quality in Services written by Rocco Moliterni and published by Firenze University Press. This book was released on 2008 with total page 889 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.

Book Criterios y directrices para la garant  a de calidad en el espacio europeo de educaci  n superior

Download or read book Criterios y directrices para la garant a de calidad en el espacio europeo de educaci n superior written by European Association for Quality Assurance in Higher Education and published by . This book was released on 2004 with total page 43 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book La Acreditaci  N de la Educaci  N Superior en Iberoam  Rica

Download or read book La Acreditaci N de la Educaci N Superior en Iberoam Rica written by V. Ctor Manuel Rosario Mu Oz and published by Palibrio. This book was released on 2012-10 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Desde una perspectiva general, la acreditación de programas educativos representa un mecanismo para orientar las tareas educativas de la formación profesional, con prácticas y resultados que se reconocen desde un horizonte nacional e internacional, convirtiéndose en la estrategia que han asumido las universidades e instituciones de educación superior, para impulsar el mejoramiento permanente y el logro de calidad educativa. Algunas preguntas que orientan el debate sobre el tema de la acreditación de programas educativos son, entre otras: ¿qué beneficios estructurales han tenido los procesos de acreditación de programas educativos en el sistema de educación superior en América Latina y España?, ¿cuáles son los cambios de carácter académico que en los últimos 15 años se han generado en el sistema de educación superior, en comparación con los sistemas de países con los que tenemos acuerdos bilaterales?, ¿los indicadores y estándares de calidad reportados por el Consejo para la Acreditación de la Educación Superior, qué significado tienen en el contexto nacional e internacional?, ¿cuál es la visión de la acreditación y certificación de la educación superior en España y América Latina? En esta obra de dos volúmenes se rescatan algunas respuestas a las interrogantes planteadas, mediante la recuperación de experiencias institucionales y productos de investigación sobre el tema. Finalmente, se caracterizan y explican las tensiones, desencuentros, conflictos y resultados de la acreditación de la educación superior y de la gestión de la calidad de los programas educativos en la Región Iberoamericana.

Book Education and Training Policy Qualifications Systems

Download or read book Education and Training Policy Qualifications Systems written by Mike Coles and published by Ministerio de Educación. This book was released on 2007-04-30 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: After reviewing policies and practice in 15 countries, this book presents nine broad policy responses to the lifelong learning agenda that relate directly to national qualifications systems. They also identify twenty linkages between qualifications systems and lifelong learning goals.

Book Quality Assurance in LIS Education

Download or read book Quality Assurance in LIS Education written by Makiko Miwa and published by Springer. This book was released on 2014-10-10 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews and examines the quality assurance systems of Library and Information Science (LIS) education in a variety countries and regions, including Asia, North America, Latin America and Europe. Globalization of education has caused the number of LIS professionals working in every region of the world to increase greatly. In order to be qualified as an LIS professional worldwide as well as in a local area, it is imperative that there exists a global standard of quality assurance systems for LIS practitioners. This book provides such a standard and ranks specific systems and educational programs worldwide. With contributions from leading researchers and scholars in a variety of regions across the globe, this book will prove an invaluable resource for professionals and educators of LIS education

Book Higher Education in Mexico Labour Market Relevance and Outcomes

Download or read book Higher Education in Mexico Labour Market Relevance and Outcomes written by OECD and published by OECD Publishing. This book was released on 2019-01-10 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report finds that the Mexican higher education system needs to be better aligned with the labour market to help students develop the skills employers seek. Students need better support to succeed in their higher education studies and develop labour market relevant skills, which will help facili

Book Tendencias y retos en la formaci  n inicial de los docentes

Download or read book Tendencias y retos en la formaci n inicial de los docentes written by Juan Carlos Torre Puente (coord.) and published by Universidad Pontificia Comillas. This book was released on with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Achieving Competitive Advantage through Quality Management

Download or read book Achieving Competitive Advantage through Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-06-26 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Book Repensar la Educaci  n para un Mundo Global y Transcultural

Download or read book Repensar la Educaci n para un Mundo Global y Transcultural written by Encarna Soriano and published by IAP. This book was released on 2016-01-01 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Además disponible en inglés: Rethinking Education for a Global, Transcultural World Repensar la educación es esencial en un mundo, global, transcultural, cambiante y comunicado. A través del libro Repensar la Educación para un Mundo global, Transcultural se argumenta y se analiza cómo construir relaciones entre la escuela y la sociedad, y las posibilidades de trascender las barreras en diferentes contextos nacionales: Chile, Israel, México, Marruecos, Polonia y España. El principal objetivo que queremos conseguir con las aportaciones realizadas en el libro, es conocer cómo los Sistemas Educativos y las escuelas de diferentes países responden a los cambios sociales causados por la globalización, las migraciones y las tecnologías de la comunicación. Los autores son profesores de diferentes disciplinas científicas y de diferentes religiones, culturas y puntos de vista que viven las realidades descritas en los capítulos y piensan desde estas realidades cómo mejorar y cómo debe ser la educación en un mundo global, desafiante y cambiante. Hacemos hincapié en la importancia de este libro y sus implicaciones en la educación de niños y jóvenes, y en la formación de los maestros. Por esta razón, este es un libro diseñado para profesores de escuelas primarias y secundarias, padres, directores, supervisores, profesores universitarios que forman a los maestros, para los estudiantes de la universidad y para todos los que quieren saber y pensar acerca de la educación en un mundo global e intercultural y las nuevas formas de comunicación para hacer frente al aprendizaje, ya sea a nivel local o a nivel mundial. La misión de todos es continuar construyendo la educación, y para ello en este libro se presentan las contribuciones y recomendaciones de los profesionales de diferentes partes del mundo que permitirán al lector conocer, analizar, comprender y apreciar la importancia de la educación para preparar a los estudiantes en un pensamiento abierto y crítico en un mundo global. Los capítulos no ofrecen una panacea, pero ofrecen muchas ideas sobre cómo, a través de la educación, preparar a los ciudadanos para una sociedad global y transcultural.

Book Quality Assurance in Higher Education

Download or read book Quality Assurance in Higher Education written by Stamelos Georgios and published by Studera Press. This book was released on 2017-01-30 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: The significant growth of number of students enrolled in tertiary education institutions in the recent past decades has caused an unprecedented expansion of higher education systems. The rapid and constant social, economic and technological mutations and international competition make the importance of qualitatively well-educated citizenry and labor forces very decisive. Globalization has developed a powerful impact on the development of higher education and imposes new challenges for the organization (standards, financing, regulations). Systems of higher education tend to detach from the national models and adopt a more "global" orientation. The implementation of quality assurance is one of the recent and most decisive transformations of higher education. Different higher education systems are trying to develop assessment tools (internal and external) to improve the quality of teaching, research and extension activities, and these are either based on experiences of selected countries or are extensively country specific. The quality assurance procedures that were often dependent on national directorial traditions have gradually tended to converge and led to a setup of common tools and standards. Countries under a centralized system tend to impose a uniform and general model while decentralized systems give greater freedom to universities to set up their own quality. International rankings of universities also contribute to impose a set of transnational standards and values, which is also being considered as indicative by the stakeholders. The present book tries to look at the quality assurance mechanism, international rankings and its impact in both absolute and comparative fashion in context of 11 countries from different parts of the world.

Book Social  Political  and Religious Movements in the Modern Americas

Download or read book Social Political and Religious Movements in the Modern Americas written by Pablo A. Baisotti and published by Routledge. This book was released on 2021-12-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume explores several notable themes related to social, political, and religious movements in Latin America and offers insightful historical perspectives to understand national, regional, and global issues from the beginning of the twentieth century to the present day. This volume’s collected chapters focus on the Latin American society and are divided into three sections. The first section, Social, presents some cultural, demographic, and urban changes that have occurred with increasing frequency in Latin America from the early twentieth century onward. The second section, Political, shows migratory, political, and identity movements that in recent decades have re-emerged with force. Finally, the third section, Religious, analyzes various Latin American religious visions with their particular characteristics. From the religious hegemony of Catholicism, a change in the religious panorama in the last decades can be seen intermingled with politics, history, and society.

Book Quality and Its Assurance in Higher Education

Download or read book Quality and Its Assurance in Higher Education written by Inspectorate of Schools (England and Wales) and published by . This book was released on 1991 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Blended Learning  Convergence between Technology and Pedagogy

Download or read book Blended Learning Convergence between Technology and Pedagogy written by Antonio Víctor Martín-García and published by Springer Nature. This book was released on 2020-05-18 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on essential aspects of the theoretical foundations that support blended learning (BL) as a teaching training modality in tertiary education. Analyzing the changes in the world of education that lead to new ways of thinking and learning, it redefines the concept of blended learning at a time of constant growth in many universities around the world. This involves a shared reflection on the role of technology in the current university teacher education programs, as well as on the role that pedagogy plays in increasingly technology-driven contexts. Furthermore, the book presents pedagogical approaches to guide university professors in the design and implementation of blended learning courses. To this end, it describes some of the major models and approaches to BL instructional design, and examines issues related to the quality of BL training and the indicators to measure it, in order to identify those models that contribute to a better understanding of the dimensions that increase its effectiveness.

Book WTO GATS and the Global Politics of Higher Education

Download or read book WTO GATS and the Global Politics of Higher Education written by Antoni Verger and published by Routledge. This book was released on 2010-04-15 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the General Agreement on Trade in Services (GATS) was created in 1995, there has been international pressure towards the liberalization of education all over the world, as well as new challenges to the traditional internationalization rationale in the field of higher education. Nevertheless, education liberalization under the GATS is also a contested process. Public universities, teachers unions, development NGOs and other education stakeholders have opposed and campaigned against the GATS in different countries and at a range of levels from local to global. Based on intensive fieldwork in the WTO headquarters and on two case studies (Argentina and Chile), Antoni Verger opens the black-box of the GATS negotiations in the field of education. His well-documented work explores in-depth how domestic actors and interests are key to understanding the constitution of the global education liberalization process entailed by the GATS as well as the opposition to this process in certain places. This book is crucial reading to anyone with an interest in the future of higher education.

Book Education Today

Download or read book Education Today written by and published by . This book was released on 1995 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book PISA  Power  and Policy

    Book Details:
  • Author : Heinz-Dieter Meyer
  • Publisher : Symposium Books Ltd
  • Release : 2013-05-13
  • ISBN : 1873927967
  • Pages : 338 pages

Download or read book PISA Power and Policy written by Heinz-Dieter Meyer and published by Symposium Books Ltd. This book was released on 2013-05-13 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past ten years the PISA assessment has risen to strategic prominence in the international education policy discourse. Sponsored, organized and administered by the Organization for Economic Cooperation and Development (OECD), PISA seems well on its way to being institutionalized as the main engine in the global accountability regime. The goal of this book is to problematize this development and PISA as an institution-building force in global education. It scrutinizes the role of PISA in the emerging regime of global educational governance and questions the presumption that the quality of a nation’s school system can be evaluated through a standardized assessment that is insensitive to the world’s vast cultural and institutional diversity. The book raises the question of whether PISA’s dominance in the global educational discourse runs the risk of engendering an unprecedented process of worldwide educational standardization for the sake of hitching schools more tightly to the bandwagon of economic efficiency, while sacrificing their role to prepare students for independent thinking and civic participation.

Book Casos de Investigaci  N e Innovaci  N

Download or read book Casos de Investigaci N e Innovaci N written by V. Ctor Manuel Rosario Mu Oz (Coord ). and published by Palibrio. This book was released on 2012-04 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: El propósito fundamental de este libro se ubica en recuperar casos exitosos derivados de procesos de transformación institucional, en los diferentes niveles educativos, en los siguientes ámbitos, entre otros: práctica docente, gestión directiva y académica, metodologías de aprendizaje, el curriculum por competencias, los sistemas de tutorías. También se problematiza en torno a temáticas sobre, permanencia y retención de estudiantes en riesgo, acciones de vinculación con la comunidad, estudios sobre la eficiencia terminal, diseño y cambio curricular para una nueva oferta educativa, la implementación de modalidades educativas no convencionales, el diseño e implementación de políticas y programas para la sustentabilidad, equidad de género, la diversidad, los derechos humanos, y, los resultados de reformas educativas. Se pretende, con este tipo de acciones, socializar a las comunidades educativas los resultados de la innovación e investigación que se realizan en diferentes ámbitos territoriales, promover el desarrollo de la teoría relacionadas con el campo de la innovación y cambio educativo, promover el conocimiento de la realidad educativa de la Región Iberoamericana, a través de la difusión de experiencias originales y, conformar redes de académicos por temas de investigación.