Download or read book Achieving Competitive Advantage through Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-06-26 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.
Download or read book The Challenges Facing Agriculture in the Twenty first Century written by Chelston W. D. Brathwaite and published by IICA Biblioteca Venezuela. This book was released on 2003 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Desarrollo Sostenible Del Ecoturismo written by World Tourism Organization and published by . This book was released on 2001 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2002 has been designated the International Year of Ecotourism by the United Nations. The concept of ecotourism relates to tourism activities which observe and appreciate nature, which contribute to its conservation, and seek to minimise any negative impact on the natural and socio-cultural environment. The main objective of this publication is to disseminate good practices regarding the planning and management of ecotourism activities. It contains 55 case studies from 39 countries which demonstrate a wide range of successful initiatives. Each considers the stakeholders involved, objectives and strategies, funding, sustainability and monitoring aspects, problems encountered and solutions found in each project.
Download or read book Advances in Tourism Technology and Systems written by João Vidal Carvalho and published by Springer Nature. This book was released on 2023-10-04 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology and Systems (ICOTTS 2022), held at University of Chile, Santiago de Chile, Chile, from 3 to 5 November 2022. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.
Download or read book Human Resources in Tourism written by World Tourism Organization and published by . This book was released on 2002 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication contains a number of the papers presented at an international conference on tourism employment which was held in Spain in January 1998. A range of topics were discussed regarding human resource issues in the tourism industry, including addressing the challenges raised by an increasingly globalised industry, the impact of emerging information technologies, and workplace learning and training in hospitality and tourism. The text is written in English and Spanish.
Download or read book Tourisme Mondial written by and published by . This book was released on 1982 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book DICES written by and published by . This book was released on 2003 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book El Capital Humano en la Industria Tur stica Del Siglo XXI written by Eduardo Fayos Solá and published by . This book was released on 1997 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Study Abroad 2006 2007 written by Unesco and published by Ediciones Mundi-Prensa. This book was released on 2006 with total page 748 pages. Available in PDF, EPUB and Kindle. Book excerpt: Study Abroad 2006-2007 contains some 2,900 entries concerning post-secondary education and training in all academic and professional fields in countries throughout the world. Key features include information on: Study opportunities and financial assistance available to students wishing to study in a foreign country; National systems of higher education; Open and distance learning (ODL) opportunities; Validation of foreign qualifications; How to search for quality institutions of higher education including warnings about bogus institutions. This is a trilingual edition: French/English/Spanish.
Download or read book El turismo rural en las Am ricas y su contribuci n a la creaci n de empleo y a la conservaci n del patrimonio written by World Tourism Organization and published by . This book was released on 2003 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication contains the proceedings of an international seminar, organised by the World Tourism Organization and held in Paraguay in May 2003, on the role of rural tourism in promoting sustainable development throughout the American continent.
Download or read book Imagen y calidad del servicio de las termales de Rivera written by Dagoberto Páramo Morales and published by Lulu.com. This book was released on 2013-08-08 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: Brindar una mejor calidad siempre ha supuesto ofrecer una mejor infraestructura y pocas veces se tiene en cuenta el factor cultura para consolidar en el servicio de la empresa. Ante esta situación, este estudio ofrece una mirada alternativa para mejorar la competitividad en el servicio.
Download or read book Latin American Report written by and published by . This book was released on 1965 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Estudios en El Extranjero written by Unesco and published by Bernan Press(PA). This book was released on 1999 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Study Abroad presents information on scholarships, university courses, training & continuing education programs, student employment, & information on handicapped facilities. This edition contains 2,908 entries concerning post-secondary education in all fields in 120 countries & territories. Recommended in: ALA's Guide to Reference Books, Walford's Guide to Reference Material.
Download or read book Pol tica de Turismo Y Artesan as written by and published by . This book was released on 2009 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tourism Quality Management written by Magdalena Kachniewska and published by . This book was released on 2017 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism Quality Management handbook contains some basic issues connected with the problem of quality management both in the tourism enterprise and tourism destination area (TDA). Quality in tourism is measured by the quality of tourism experience. In other words, it is nothing else but the quality of life during the person's temporary stay outside his/her permanent residence. What is also true is that tourism, especially leisure or holiday tourism, carries the expectation of a higher quality of life than experienced at home. It seems to be the most important reason for quality management in tourism organizations and TDA.
