Download or read book Knowledge Management and Drivers of Innovation in Services Industries written by Ordóñez de Pablos, Patricia and published by IGI Global. This book was released on 2012-04-30 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.
Download or read book Knowledge Management in the Innovation Process written by John de la Mothe and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is now widely recognized that many of the central unresolved problems in economic policy, management and research turn on questions of knowledge. Increasingly, complex firms and agencies must ask, and answer, such difficult questions as: What is knowledge? Where is it? Who has it? Does the organization lose or gain competitive advantage or effectiveness by sharing knowledge? Where can we find the knowledge we need? How can we measure knowledge? In a knowledge-based economy, these queries are integral to the pursuits of every policy maker, analyst and strategist. Knowledge Management in The Innovation Process - a joint project between Statistics Canada and Program of Research on Innovation Management and Economy (PRIME) at the University of Ottawa - brings together economic, social, measurement and policy views on these critical issues. This project fits into an ongoing research program at Statistics Canada to develop meaningful indicators for science, technology and innovation in a technology-intensive economy. It also fits into the ongoing program at PRIME to better understand technology policy and innovation strategy. This book tells the story of the dynamic interplay between knowledge and innovation with an eye to developing tools and frameworks for managing knowledge for social and economic benefit.
Download or read book Knowledge Enterprise The Innovation Lessons From Industry Leaders 2nd Edition written by Edward Huizenga and published by World Scientific Publishing Company. This book was released on 2014-10-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Knowledge Enterprise is a unique second edition about mastering business innovation. Industry-leading companies reveal the secrets and lessons of transition leadership, the importance of customer engagement and the power of open innovation. Building on the success of the first edition, this book extensively develops the concept of the knowledge enterprise and business innovation.The knowledge enterprise identifies the critical elements of the strategies and organisational dynamics relentlessly pushing all parts of the corporation towards breakthrough innovations. It is about mastering innovation as the driving force to make a difference to society, people and healthcare.Where to play and how to win? Traditional approaches don't work. The book elaborates on the roadmap for future growth, the strategic choices and the change-provoking practices needed to realise the next level of company growth.The second edition also reprises how the knowledge enterprise creates competences and assets that make the company distinctive to enter new business and markets.The latest management thinking is integrated with intriguing, and entirely new, real-world examples. With vivid stories from leading companies like Royal DSM, High Tech Campus Eindhoven, Newtricious and Janssen Pharmaceutical companies of Johnson & Johnson, this edition reveals how to master business innovation and reinvent industry boundaries.
Download or read book Knowledge Management in the Public Sector written by David E. McNabb and published by M.E. Sharpe. This book was released on 2006 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces public management students and government and nonprofit administrators to the practices of Knowledge Management. This book focuses on knowledge management techniques in government agencies, and it covers such concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information.
Download or read book Knowledge Management Leadership and Innovation in Digital Transformation written by Asha Thomas and published by Taylor & Francis. This book was released on 2024-09-30 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital technologies have created an opportunity to bring together knowledge management, leadership, and innovation. Any business that wishes to thrive in today's competitive digital landscape must prioritize knowledge management. Leadership in the digital era is about leveraging digital tools to manage knowledge to attain a strategic advantage effectively. Thus, leadership is an essential and central element for knowledge creation, acquisition, utilization, and integration. As a result, this book will focus on knowledge management, leadership, and innovation, all intertwined but not covered in existing research. The book integrates knowledge management, leadership, and innovation into a unified framework in the era of digitization, exploring the benefits knowledge management can bring to organizations adapting to new digital requirements in a dynamic environment. It presents both theoretical and empirical research to synthesize these distinct disciplines in a cohesive body of work. The resulting model will create a useful framework to be applied to future research and further add to practical and theoretical implications. The book is primarily written for scholars, researchers, and advanced students with an interest in the three disciplines and associated fields.
Download or read book Creation of Innovation Through Knowledge Management written by Ahmed Bounfour and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The CIKM project was successfully completed on October 31st, 2003. During 20 months of project work, the interrelationship between Knowledge Management (KM) practice and Innovation in European companies has been analysed and empirically investigated. The empirical field study focused on the industrial sectors of ICT, Financial Services and Mechanical Engineering, and was conducted in France, Germany, Sweden and the UK. The study findings basically correspond to state of the art in literature and expert opinions that there is no measurable direct interrelation between KM practices and Innovation Performance. However, there are a number of indicative interrelations between KM practices and the early stages of innovation which could be identified. These are summarised as follows and are based on the research conducted in 54 companies having responded to the questionnaire plus 25 companies participant to the case studies and focus group workshops: The ability of a firm to recognise the value of new, external information, assimilate it, and apply it to commercial ends is critical to its innovative capabilities. Organisational, face-to-face, people and culture based KM practices - such as workspace layout and discussion forums to encourage increased communication between people involved in innovation activities - were found to be key elements fostering innovation in the early stages of the innovation process. Good practice companies employ technological KM practices (ICT tools) as an “enabler” to KM. Through cluster analysis, specialties have been identified for the different industries investigated, as well as those practices and sources that were used by innovation over-performers. Practices and information sources can be named in which the innovation over-performers are different compared to the under-performers across the whole sample of surveyed companies. The triangulation of data from the survey data, case studies and focus groups showed the importance of 6 themes: (1) Drivers of innovation; (2) Strategy; (3) Ownership of the innovation role; (4) Metrics; (5) Knowledge processes and knowledge types; (6) Culture. A number of recommendations for companies to introduce and practice KM are suggested, taking into account the specifics of the different industrial sectors.
Download or read book Service Science Research Strategy and Innovation Dynamic Knowledge Management Methods written by Delener, N. and published by IGI Global. This book was released on 2012-01-31 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
Download or read book Knowledge Management and Competitive Advantage Issues and Potential Solutions written by Chilton, Michael A. and published by IGI Global. This book was released on 2013-10-31 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book examines current research in support of knowledge management by focusing on how knowledge resources can be used to create and sustain competitive advantages, combining imitation and innovation theories"--Provided by publisher.
Download or read book Intellectual Capital Strategy Management for Knowledge Based Organizations written by Ordóñez de Pablos, Patricia and published by IGI Global. This book was released on 2013-03-31 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the proper management, knowledge-based resources (human capital, relational capital, structural capital) aim to contribute to the creation of a competitive advantage not only for companies and institutions, but also for nations and economic regions. Intellectual Capital Strategy Management for Knowledge-Based Organizations brings together new perspectives on the knowledge-based view of strategy management as it considers the role of companies, organizations, and nations in the storage and measurement of their knowledge. This book is useful for industry leaders, practitioners, academics and scholars interested in emerging aspects of knowledge management and industry services.
Download or read book Knowledge Management for Competitive Advantage During Economic Crisis written by Ordoñez de Pablos, Patricia and published by IGI Global. This book was released on 2014-09-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategy management has always been a crucial business aspect that a company must understand to remain successful in the business world. However, there are a number of different approaches that a company can employ in order to differentiate themselves from the competition. Knowledge Management for Competitive Advantage During Economic Crisis brings together the various approaches that affect the superiority of a companys organizational performance and the gains they can make over their competitors. By focusing on concepts such as organizational learning and intellectual capital, this book is an indispensable reference source for researchers, practitioners, graduate students, and business managers interested in understanding what approaches are necessary to ensure superior organizational performance.
Download or read book Emerging Pedagogies in the Networked Knowledge Society Practices Integrating Social Media and Globalization written by Limbu, Marohang and published by IGI Global. This book was released on 2013-11-30 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the dawn of the digital era, the transfer of knowledge has shifted from analog to digital, local to global, and individual to social. Complex networked communities are a fundamental part of these new information-based societies. Emerging Pedagogies in the Networked Knowledge Society: Practices Integrating Social Media and Globalization examines the production, dissemination, and consumption of knowledge within networked communities in the wider global context of pervasive Web 2.0 and social media services. This book will offer insight for business stakeholders, researchers, scholars, and administrators by highlighting the important concepts and ideas of information- and knowledge-based economies.
Download or read book Harnessing Dynamic Knowledge Principles in the Technology Driven World written by Nissen, Mark and published by IGI Global. This book was released on 2013-11-30 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a technology-driven world, it is essential that enterprises develop reliable and rapid flows of knowledge to distribute evenly across organizations, time and place, and individuals in order to sustain a competitive advantage. However, most leaders and managers are unacquainted with effective knowledge flow practices. Harnessing Dynamic Knowledge Principles in the Technology-Driven World provides actionable principles of Knowledge Flow Theory to identify and solve problems for implementing these principles into practice. With emerging developments and widespread applicability, this book is a practical guide for scholars, business managers, and enterprise leaders and managers interested in understanding the dynamics of knowledge flows for competitive advantage in a technology-driven world.
Download or read book Understanding Knowledge Intensive Business Services written by Malgorzata Zieba and published by Springer Nature. This book was released on 2021-06-23 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.
Download or read book Advances in Services Innovations written by Dieter Spath and published by Springer Science & Business Media. This book was released on 2006-12-02 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
Download or read book From Knowledge Management to Learning Organisation to Innovation written by Fawzy Soliman and published by Cambridge Scholars Publishing. This book was released on 2015-01-12 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book propagates the argument that innovation is heavily influenced by learning, which in turn is driven by knowledge. This means that extensive knowledge (as a basis for good knowledge management) is necessary for learning that is suitable for innovation. Since previous studies have not paid enough attention to determining which types of knowledge can be suitable or defective, this book serves to fill the void through a number of well-written articles by some of the most renowned and respected names in the fields of knowledge management, learning and innovation. From Knowledge Management to Learning Organisation to Innovation offers readers the chance to further enhance their understanding of the knowledge management and learning practices that are relevant to organizational activities. This volume is also designed to alert the management of all organisations to the risks that they could face if the innovation process is not carefully managed. It is particularly unique because of the assistance it offers to companies in avoiding exposing themselves to unnecessary problems should they not ensure that appropriate knowledge and learning processes have taken place.
Download or read book Strategic Marketing Management and Tactics in the Service Industry written by Sood, Tulika and published by IGI Global. This book was released on 2017-03-20 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.
Download or read book Knowledge Management and Innovation written by Pierre Barbaroux and published by John Wiley & Sons. This book was released on 2016-07-18 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the relationships between knowledge management (KM) processes and innovation management. The geographical extension of markets and intensification of competition have led firms to experiment with novel approaches to innovation. New organizational forms emerged in which firms collaborate with various stakeholders to create, absorb, integrate and protect knowledge. This book explores how knowledge management processes evolve with firms' implementation of interactive, collaborative and open innovation models and it identifies the various knowledge types and processes involved throughout the different phases of the innovation process. The authors provide operational typologies for understanding innovative firms' capabilities and knowledge management practices and also discuss the main properties of four models of interactive innovation, namely open innovation, user-centric innovation, community-based innovation and crowdsourcing.
