Download or read book Real People Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Organizational Ombudsman written by Charles L. Howard and published by American Bar Association. This book was released on 2010 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Download or read book A Practical Guide to Organizational Ombuds written by Charles L. Howard and published by . This book was released on 2022 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
Download or read book Improving the Quality of Care in Nursing Homes written by Institute of Medicine and published by National Academies Press. This book was released on 1986-02-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists.
Download or read book The Consumer Action Handbook written by and published by . This book was released on 2003 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.
Download or read book Research Handbook on the Ombudsman written by Marc Hertogh and published by Edward Elgar Publishing. This book was released on 2018-11-30 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
Download or read book The Ombudsman Handbook written by James T. Ziegenfuss, Jr. and published by McFarland. This book was released on 2014-01-10 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Download or read book How to Be an Inclusive Leader written by Jennifer Brown and published by Berrett-Koehler Publishers. This book was released on 2019-08-20 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: We know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion. Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization. Anyone can—and should—be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.
Download or read book The Last Deposit written by Natasha Dornberg and published by Bloomsbury Publishing USA. This book was released on 1999-10-30 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The injustices committed against millions of Europe's Jews did not end with the fall of the Third Reich. Long after the Nazis had seized the belongings of Holocaust victims, Swiss banks concealed and appropriated their assets, demanding that their survivors produce the death certificates or banking records of the depositors in order to claim their family's property—demands that were usually impossible for the petitioners to meet. Now the full account of the Holocaust deposits affair is revealed by the journalist who first broke the story in 1995. Relying on archival and contemporary sources, Itamar Levin describes the Jewish people's decades-long effort to return death camp victims' assets to their rightful heirs. Levin also uncovers the truth about the behavior of Swiss banking institutions, their complicity with the Nazis, and their formidable power over even their own neutral government. From the first attempt to settle the fate of German property in neutral countries at the Potsdam Conference in 1945, through the heated negotiations following publication of Levin's investigative article in 1995, to the Swiss banks' ultimate agreement to a $1.25 billion payment in 1997, the pursuit of restitution is a story of delaying tactics and legal complications of almost unimaginable dimensions. Terrified that the traditional and highly marketable wall of secrecy surrounding the Swiss banks would tumble and destroy the industry, the banks' managements were dismissive and uncooperative in determining the location and extent of the assets in question, forcing the United States, other European countries, and Jewish organizations worldwide to apply tremendous pressure for a just resolution. The details and the central characters involved in this struggle, as well as new information about Switzerland's controversial policies during World War II, are fascinating reading for anyone concerned with the Holocaust and its aftermath.
Download or read book Nursing Homes written by Sarah Burger and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long-term care for aging parents is one of the most difficult, expensive and frustrating issues facing American families today. Newly revised and updated, this handbook was prepared by the leading organization advocating better conditions and care for nursing home residents. Helps readers select and work with nursing homes, offering proven procedures developed by effective advocates nationwide. Includes many strategies for protecting patient rights to aid families in insuring quality care for loved ones.
Download or read book Accountability in the EU written by Herwig C.H. Hofmann and published by Edward Elgar Publishing. This book was released on 2017-06-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the first interdisciplinary work focused on the European Ombudsman, expert observers of EU institutional affairs provide a thorough evaluation of the Ombudsman and its constitutional role, powers, activities and future potential. The book addresses the Ombudsman’s impact on accountability in the EU’s executive branch and offers new suggestions for the further development of the practice of ‘ombuds review’.
Download or read book Care and Compassion written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report, "Care and compassion?" the Health Service Ombudsman says the NHS is failing to treat older people with care, compassion, dignity and respect. The report is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England. It serves to illuminate the gulf between the principles and values of the NHS Constitution and the felt reality of being an older person in the care of the NHS in England. The Ombudsman's findings show how ten older patients suffered unnecessary pain, indignity and distress while in the care of the NHS. Her investigations highlight common failures in pain control, discharge arrangements, communication with patients and their relatives and ensuring adequate nutrition. These are not isolated cases. Of the nearly 9,000 properly made complaints to the Ombudsman about the NHS last year, 18 per cent were about the care of older people. The Ombudsman accepted twice as many cases for investigation about older people as for all other age groups put together. The findings reveal an attitude - both personal and institutional - which fails to recognise the humanity and individuality of the people concerned and to respond to them with sensitivity, compassion and professionalism. These accounts present a picture of NHS provision that is failing to meet even the most basic standards of care. The NHS must close the gap between the promise of care and compassion outlined in its Constitution and the injustice that many older people experience.
Download or read book Regional Ombudsman Proposal written by United States. Congress. Senate. Judiciary and published by . This book was released on 1968 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hearing on the National Ombudsman s 2000 Report to Congress and the Regulatory Fairness Program written by United States. Congress. House. Committee on Small Business. Subcommittee on Regulatory Reform and Paperwork Reduction and published by . This book was released on 2001 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Regional Ombudsman Proposal written by United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Administrative Practice and Procedure and published by . This book was released on 1968 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers S. 3123, to establish in Missouri a regional Office of Administrative Ombudsman as two-year pilot program to test concept of having trained spokesman, or "people's defender," to represent Missouri residents with grievances against Federal government. Mar. 27 and 28 hearings were held in St. Louis, Mo.; May 10 hearing was held in Kansas City, Mo.
Download or read book The Ombudsman written by Sam Zagoria and published by . This book was released on 1988 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:
