Download or read book The JOLT Effect written by Matthew Dixon and published by Penguin. This book was released on 2022-09-20 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more sales In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business. But this approach backfires dramatically. Why? Because it completely gets wrong the primary driver behind purchasing decision-making: once purchase intent is established, customers no longer care about succeeding. What they really care about is not failing. For years, sales expert Matthew Dixon has been busting longstanding business myths. Now in The JOLT Effect, he and co-author Ted McKenna turn their trademark analysis and latest research to the vital and growing problem of customer indecision—and offer a shocking new approach that turns conventional wisdom on its head. Drawing on a brand-new, first-of-its-kind study of more than two and a half million sales conversations from across industry, they reveal the surprising truth that high-performing sales reps grasp and their average-performing peers don’t: only by addressing the customer’s fear of failure can you get indecisive buyers to go from verbally committing to actually pulling the trigger. Packed with robust data, counterintuitive insights, and practical guidance, The JOLT Effect is the playbook for any salesperson or sales leader who wants to close the gap between customer intent and action—and close more sales.
Download or read book Jolt written by James Billmaier and published by Advantage Media Group. This book was released on 2010 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author explains why he believes the electric vehicle is going to rise to the top of the personal automobile market, discusses the benefits of electric cars, and considers the possible role of the electric vehicle in the transformation of the United States from an oil-based to an electric-powered economy.
Download or read book Jolt written by Mark Miller and published by Post Hill Press. This book was released on 2018-02-20 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: The death of a child. Life-threatening illness. Plane crashes. Terror attacks. Natural disasters. Some of us never fully recover from unimaginable traumas like these, but some not only survive—they bounce back to thrive and grow. Jolt tells the stories of people transformed by trauma, and the new paths that they pursue. • Molly McDonald was an affluent suburban Detroit mom who faced financial ruin following a diagnosis of breast cancer. She started The Pink Project, which provides transitional financial assistance to low-income breast cancer patients. • Liz and Steve Alderman lost their son in the World Trade Center on 9/11. As a tribute to him, they launched a foundation that builds and operates mental health clinics in post-conflict countries. More than ten years later, the foundation is going strong. • John Gallina and Dale Beatty, both veterans of the Iraq War, suffered traumatic injuries. When they came home, they started Purple Heart Homes, a nonprofit that provides housing solutions for homeless and low-income veterans. • Lucy McBath suffered the horrifying murder of her teenage son in a high-profile white-on-black shooting. Lucy quit her job as a flight attendant and has become a nationally known advocate for gun control. Jolt: Stories of Trauma and Transformation tells the compelling stories of people who have moved beyond trauma to ask, “How can I make my life—and the lives of others—better?”
Download or read book Jolt written by Phil Cooke and published by Thomas Nelson Inc. This book was released on 2011-04-19 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Jolt! television producer, social media guru, and cultural commentator Phil Cooke helps you discover how you can navigate today's culture of disruption and actually use it to your advantage. You'll learn that changing a company and changing your life are based on virtually the same key principles. The world is changing at light speed, but mastering the power of change can revolutionize your business and your life. Stop feeling overwhelmed with changing technology, culture, business, trends, and values and regain the confidence that can give you a real advantage. The book reveals twenty-five "jolts" that anyone can leverage to establish a new direction, maximize potential, overcome insecurity, and create an amazing future and legacy. Jolt! will revolutionize your thinking and shake up your life!
Download or read book Jolt written by Bernard Beckett and published by Penguin Random House New Zealand Limited. This book was released on 2012-10-01 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestselling YA thriller exploring death, revenge and morality. 'The challenge of the Coast to Coast was for the whole PE class to get itself from one side of the island to the other in under six days. "Where to?" "The bush," I croaked. "Hide." We cut back to the right, down off the track, crashing through the undergrowth and sliding down steep slopes. After a couple of minutes we stumbled to a stop, pressed in close ... we waited and listened, the others with their heads bursting with questions, mine spinning with answers I didn’t want to believe. ' Marko surfaces from a drug-induced haze to find himself hidden from the world in a psychiatric ward. He is certain the ‘Doctor’ means to kill him, but he in turn has vengeful plans of his own. Who are these people and what happened to the others? Who can Marko trust and how much time does he have? Time enough to write it all down, his story of a coast to coast trip and the earthquake that ripped his world apart. A ‘top-notch thriller’
Download or read book Super Narwhal and Jelly Jolt A Narwhal and Jelly Book 2 written by Ben Clanton and published by Tundra Books. This book was released on 2017-05-02 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Bestselling series “Hilarious and charming. The most lovable duo since Frog and Toad.” —NYT-bestselling creator of the Dog Man and Captain Underpants series, Dav Pilkey Narwhal and Jelly are back in action for a SUPER adventure! Join Super Narwhal and sidekick Jelly Jolt as they take on three SUPER new stories in this early graphic novel series. Happy-go-lucky Narwhal and no-nonsense Jelly find their inner superheroes in three new under-the-sea adventures. In the first story, Narwhal’s superhero alter-ego is revealed, and Narwhal enlists Jelly to help figure out what their superpower is. Next, Narwhal helps a friend find his way back home. In the third story, Jelly is feeling blue and Narwhal comes to the rescue. Ben Clanton showcases the joys of friendship and the power of believing in yourself and others through this irresistible duo.
Download or read book Jolt written by Richard Tyler and published by John Wiley & Sons. This book was released on 2015-05-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jolt! Provides the burst of fresh thinking needed to upgrade yourself from ordinary to extraordinary Are your habits and limiting beliefs holding you back in your professional and personal life? Are you stuck stagnating in your comfort zone? What you need is a jolt. Organizations are no longer looking for people who turn up and do a good job; they are looking for the extraordinary. So it’s time to get motivated, be positive and make exceptional things happen. Jolt will help you recognize that in many situations it’s not a lack of skill that’s holding you back but your own limiting beliefs and habitual thinking. Deep within all of us lies an inner spark to be unleashed, if only we can find the way to shape our thinking, carve out the right action, and rock the world. Jolt will show you how to: • Shake up your thinking, embrace the new and unleash the extraordinary version of yourself • Help make a sustainable gear change • Recognize the habits and limiting beliefs holding you back • Test out new ways of thinking and doing things
Download or read book Jolts Activities to Wake Up and Engage Your Participants written by Sivasailam Thiagarajan and published by John Wiley & Sons. This book was released on 2011-02-11 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Jolts! "Only Thiagi and his co-author, Tracy, could have devised a list of 50 magical learning moments that are concise and certain to JOLT learners into new perspectives and profound insights. If you facilitate group learning or change management, you won't want to miss this one!" —Elaine Biech, author of Business of Consulting and Training for Dummies "Give your training sessions a jump start with Jolt activities in less than 5 minutes. These easy-to-use creative techniques help learners gain instant insights. Not just session starters, this collection is a valuable addition to any trainer's bookshelf." —Jean Barbazette, president, The Training Clinic, and author of The Art of Great TrainingDelivery and Managing the Training Function for Bottom-Line Results "As a Charter Member of BFT (Borrow from Thiagi) Club, I've been adapting Thiagi's training activities for decades. I have built college courses and training workshops around Thiagi and Tracy's jolts. Use the jolts from this book as a way to instantly and successfully engage your participants with your topic." —Steve Sugar, author of Games That Teach Jolt|jolt|: a powerful training tool that will help you engage your participants and focus attention on your learning event. Master trainer Sivasailam "Thiagi" Thiagarajan and co-author Tracy Tagliati introduce a brand-new set of powerful training activities specially designed to get participants to sit-up, listen, and learn—to jolt them into a new level of participation, activity, and change. The forty-seven games and activities in Jolts! are interactive and emotionally charged—carefully chosen for their ability to make participants think, and think differently. When you really need to give your participants a powerful wake-up call, startle them into re-examining their assumptions and habitual practices, or encourage self-reflection, problem solving, and fresh perspectives—zap them with Jolts!
Download or read book The JOLT Effect written by Matthew Dixon and published by Penguin. This book was released on 2022-09-20 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more sales In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business. But this approach backfires dramatically. Why? Because it completely gets wrong the primary driver behind purchasing decision-making: once purchase intent is established, customers no longer care about succeeding. What they really care about is not failing. For years, sales expert Matthew Dixon has been busting longstanding business myths. Now in The JOLT Effect, he and co-author Ted McKenna turn their trademark analysis and latest research to the vital and growing problem of customer indecision—and offer a shocking new approach that turns conventional wisdom on its head. Drawing on a brand-new, first-of-its-kind study of more than two and a half million sales conversations from across industry, they reveal the surprising truth that high-performing sales reps grasp and their average-performing peers don’t: only by addressing the customer’s fear of failure can you get indecisive buyers to go from verbally committing to actually pulling the trigger. Packed with robust data, counterintuitive insights, and practical guidance, The JOLT Effect is the playbook for any salesperson or sales leader who wants to close the gap between customer intent and action—and close more sales.
Download or read book The Nickel Jolt written by Gaylord Dold and published by Gaylord Dold. This book was released on 2013-02-26 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retired from Marine Intelligence, Stanford-educated Jack Kilgore moves to Key West for a quiet life of fishing and part-time security work. When an anti-death penalty lawyer named Lester Dodge asked Kilgore to help save a condemned murderer who is on Florida's death row, Kilgore is reluctantly drawn into a web of deceit surrounding the old crime. At the same time, a woman he encounters on a yacht called The Nickel Jolt is murdered and her body mutilated and dismembered. Kilgore becomes a suspect in that crime. Now, he has two problems on his hands._x000D_ _x000D_ Novelist Gaylord Dold lived in south Florida and has fished the Florida Bay. He's also the author of guides to the Bahamas and the Dominican Republic, as well as the general Caribbean area.
Download or read book Jolt written by Richard Tyler and published by John Wiley & Sons. This book was released on 2015-03-30 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jolt! Provides the burst of fresh thinking needed to upgrade yourself from ordinary to extraordinary Are your habits and limiting beliefs holding you back in your professional and personal life? Are you stuck stagnating in your comfort zone? What you need is a jolt. Organizations are no longer looking for people who turn up and do a good job; they are looking for the extraordinary. So it’s time to get motivated, be positive and make exceptional things happen. Jolt will help you recognize that in many situations it’s not a lack of skill that’s holding you back but your own limiting beliefs and habitual thinking. Deep within all of us lies an inner spark to be unleashed, if only we can find the way to shape our thinking, carve out the right action, and rock the world. Jolt will show you how to: • Shake up your thinking, embrace the new and unleash the extraordinary version of yourself • Help make a sustainable gear change • Recognize the habits and limiting beliefs holding you back • Test out new ways of thinking and doing things
Download or read book Jolt written by Kris Bryant and published by Bold Strokes Books Inc. This book was released on 2014-09-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mystery writer Bethany Lange wasnÕt prepared for the twisting emotions that left her breathless the moment she laid eyes on folk singer sensation Ali Hart. Of course she was flat on her back and looking up and backward at the gorgeous singer, but that didnÕt stop her body and heart from bursting into a kaleidoscope of want, need, and lust. Scared at the intensity of her feelings, Bethany does everything she can to avoid Ali at Camp Jacomo, the camp designed specifically for children of lesbian and gay families where Bethany volunteers every summer. The camp director convinces the hottest singer at the moment, Ali Hart, to spend a week teaching the children music to everybodyÕs delight except BethanyÕs. On her last day at camp, Ali approaches Bethany with an offer of friendship, but they both know itÕs the prelude to something bolder. Should Bethany take the risk? Does she really believe she can balance her quiet private life with AliÕs outspoken one?
Download or read book Peanut Butter and Jelly A Narwhal and Jelly Book 3 written by Ben Clanton and published by Tundra Books. This book was released on 2019-01-22 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Bestselling series “Hilarious and charming. The most lovable duo since Frog and Toad.” —NYT-bestselling creator of the Dog Man and Captain Underpants series, Dav Pilkey Narwhal's obsession with a new favorite food leads the duo into hijinks and hilarity in the third book of this all-star early graphic novel series! Narwhal and Jelly are back and Narwhal has a new obsession . . . peanut butter! Narwhal is so obsessed they even want to change their name to . . . that's right . . . Peanut Butter! Ever-sensible Jelly isn't so sure that's the best idea, but is all for Narwhal trying new things (instead of just eating waffles all the time, no matter how delicious waffles are). In this third book, Narwhal and Jelly star in three new stories about trying new things, favorite foods and accepting who we are. Always funny and never didactic, this underwater duo charms again through their powerful combination of positive thinking, imagination and joyfulness.
Download or read book The Effortless Experience written by Matthew Dixon and published by Penguin. This book was released on 2013-09-12 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.
Download or read book The Challenger Customer written by Brent Adamson and published by Portfolio. This book was released on 2015-09-08 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.
Download or read book Have You Ever Seen a Flower written by and published by Chronicle Books. This book was released on 2021-05-04 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have You Ever Seen a Flower? is an enchanting picture book exploring the relationship between childhood and nature. In this simple yet profound story, one child experiences a flower with all five senses—from its color to its fragrance to the entire universe it evokes—revealing how a single flower can expand one's perspective in incredible ways. • Authorial debut of award-winning illustrator Shawn Harris • Reminds readers to appreciate the beauty of the world • Full of bright, stunning illustrations Have You Ever Seen a Flower? is a beautiful exploration of perception, the environment, and humanity. • Perfect read-aloud with thought-provoking questions • Ideal for nature lovers • For fans of The Little Prince, The Giving Tree, Not a Box, and The Very Hungry Caterpillar
Download or read book Narwhal s Otter Friend A Narwhal and Jelly Book 4 written by Ben Clanton and published by Tundra Books. This book was released on 2020-01-07 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Bestselling series “Hilarious and charming. The most lovable duo since Frog and Toad.” —NYT-bestselling creator of the Dog Man and Captain Underpants series, Dav Pilkey Narwhal and Jelly . . . and Otty?! Exuberant Narwhal and skeptical Jelly test the waters of adding a new friend to their pod when they meet Otty the super-adventurous otter in the fourth book of this blockbuster early graphic novel series! Dive into three new stories about the joy of adventure and the power of friendship! In the first story, Otty the otter makes her debut splash; while Narwhal greets her with immediate enthusiasm, Jelly's not so sure about her...mostly because he worries she'll take his place as Narwhal's best friend. Readers will easily see why Narwhal's so excited to meet Otty, a boisterous explorer who even has an aunt who's a real live sea captain! But readers will also relate to Jelly's uneasiness seeing his best friend making a new pal. Jelly tries to work out his jealousy in story two, and in story three, the new trio say "Ahoy, adventure!" and discover they all have more in common than they thought . . . including a love of waffles! Jelly also takes over the "Super Waffle and Strawberry Sidekick" comic providing a sidekick's-eye-view of defeating the dreaded dEVILed egg!
