Download or read book ITIL Capacity Management written by Larry Klosterboer and published by Pearson Education. This book was released on 2011-02-17 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile

Download or read book Capacity Management A Practitioner Guide written by Annelies van der Veen and published by Van Haren. This book was released on 1970-01-01 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it benefits and cost-benefit analysis how to do it data-flows and activities who does it roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan

Download or read book A Z of Capacity Management written by Dominic Ogbonna and published by Booklocker.com. This book was released on 2017-11-20 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement the process, with a view to bringing its benefits to the organization. Capacity management is incomplete without business driven capacity planning.

Download or read book Guerrilla Capacity Planning written by Neil J. Gunther and published by Springer Science & Business Media. This book was released on 2007-01-17 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Under today’s shortened fiscal horizons and contracted time-to-market schedules, traditional approaches to capacity planning are seen by management as inflating production schedules. In the face of relentless pressure to get things done faster, this book facilitates rapid forecasting of capacity requirements, based on opportunistic use of available performance data and tools so that management insight is expanded but production schedules are not. The book introduces such concepts as an iterative cycle of improvement called "The Wheel of Capacity Planning," and Virtual Load Testing, which provides a highly cost-effective method for assessing application scalability.

Download or read book Cloud Capacity Management written by Navin Sabharwal and published by Apress. This book was released on 2013-08-26 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management and which stakeholders are involved in delivering value in the cloud value chain. It explains the role of capacity management for a creator, aggregator, and consumer of cloud services and how to provision for it in a 'pay as you use model'. This involves a high level of abstraction and virtualization to facilitate rapid and on demand provisioning of services. The conventional IT service models take a traditional approach when planning for service capacity to provide optimum services levels which has huge cost implications for service providers. This book addresses the gap areas between traditional capacity management practices and cloud service models. It also showcases capacity management process design and implementation in a cloud computing domain using ITSM best practices. This book is a blend of ITSM best practices and infrastructure capacity planning and optimization implementation in various cloud scenarios. Cloud Capacity Management addresses the basics of cloud computing, its various models, and their impact on capacity planning. This book also highlights the infrastructure capacity management implementation process in a cloud environment showcasing inherent capabilities of tool sets available and the various techniques for capacity planning and performance management. Techniques like dynamic resource scheduling, scaling, load balancing, and clustering etc are explained for implementing capacity management.

Download or read book Performance and Capacity Themes for Cloud Computing written by Elisabeth Stahl and published by IBM Redbooks. This book was released on 2013-03-20 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® RedpaperTM is the second in a series that addresses the performance and capacity considerations of the evolving cloud computing model. The first Redpaper publication (Performance Implications of Cloud Computing, REDP-4875) introduced cloud computing with its various deployment models, support roles, and offerings along with IT performance and capacity implications associated with these deployment models and offerings. In this redpaper, we discuss lessons learned in the two years since the first paper was written. We offer practical guidance about how to select workloads that work best with cloud computing, and about how to address areas, such as performance testing, monitoring, service level agreements, and capacity planning considerations for both single and multi-tenancy environments. We also provide an example of a recent project where cloud computing solved current business needs (such as cost reduction, optimization of infrastructure utilization, and more efficient systems management and reporting capabilities) and how the solution addressed performance and capacity challenges. We conclude with a summary of the lessons learned and a perspective about how cloud computing can affect performance and capacity in the future.

Download or read book Capacity Management 35 Success Secrets 35 Most Asked Questions on Capacity Management What You Need to Know written by Aaron Osborne and published by Emereo Publishing. This book was released on 2014-03-11 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity management' is a procedure applied to run data technics (IT). Its main objective is to establish that IT volume encounters present and time to come trade conditions in a cost-efficient way. One commonplace explanation of volume administration is depicted in the ITIL model. ITIL variant 3 perspectives volume administration as containing 3 sub-processes: trade volume administration, facility volume administration, and part volume administration (known as asset volume administration in ITIL variant 2). There has never been a Capacity Management Guide like this. It contains 35 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Capacity Management. A quick look inside of some of the subjects covered: Information Technology Infrastructure Library - Capacity management, ITIL - Service delivery, Volume - Related terms, ITIL - ICT technical support, Performance engineering - Service management, Financial management for IT services - Capacity management, Capacity planning, Cloud computing Cloud management challenges, Cloud infrastructure - Cloud management challenges, ITIL security management - Relations with other ITIL processes, Service desk - Other activities, Information Technology Infrastructure Library - Service design, ITIL - Service-level management, Air traffic management, Database administrator, Network performance management, Systems management - Functions, ITIL - Capacity management, Real Time Locating System - Applications, Cloud computing - Cloud management challenges, IaaS - Cloud management challenges, ITIL - Service design, Australian Computer Society - Special Interest Groups, Virtual Iron - The Virtual Iron platform, and much more...

Download or read book Capacity Management 70 Success Secrets 70 Most Asked Questions on Capacity Management What You Need to Know written by Sarah Holcomb and published by Emerge Publishing Group Llc. This book was released on 2013-07 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has never been a Capacity Management manual like this. Capacity Management 70 Success Secrets is not about the ins and outs of Capacity Management. Instead, it answers the top 70 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This guidebook is also not about Capacity Management best practice and standards details. Instead it introduces everything you want to know to be successful with Capacity Management. A quick look inside of the subjects covered: ITIL Categories, ISO9000 ITIL, IT Services Service Enablers Processes: Service Level Management Service Asset and Configuration Management, IT support needs to translate these goals into technical goals for the IT organization, ITIL Capacity Management, Conflict: It supports the organization in planning and executing its business...., ITIL Management, Specialist Training, ITIL Managers Case Inputs About ITIL Security Management, Capacity Management of ITIL, Service Delivery: Capacity Management In ITIL, This is especially true for regulated industries seeking ITIL compliance, ITIL Made Easy, ITIL V3: From Process to Service Life Cycle, ITIL v3 Foundation Glossary, Features of Any Standard ITIL Service Delivery Case, Para-Virtualization Technique, ITIL elearning in IT service management the art of service, Features of an ITIL sample test, Planning to implement service management IT infrastructure, ITIL Sample Questions, Why IT Professionals Need IT Service Management Foundation, Common Capacity Management Activities, Service Management ITIL, ITIL In Action: Service Delivery, IT IT service management consultant, Microsoft ITIL, Your ITIL Foundation Coverage, Presenting the Various Benefits of Outsourcing, ITIL IT service management elearning, Capacity Management Activities, IT Service Management-An Introduction based on ITIL, Operational Activities of Capacity Management, What is ITIL methodology, Consultancy IT management service, ITIL Overview, IT service management an introduction, Help Desk Glossary, A Short Definition of ITIL Best Practice, Will ITIL V5 still have Capacity Management as a process? Or is it replaced by Cloud Management?, ITIL BASED IT SERVICE MANAGEMENT, ITIL and IT Service Management, Remedy IT service management, Service Management Processes, IT Service Management and ITIL Working Together Towards Total Customer Satisfaction, ITIL Capacity Management Towards Provision of Consistent Levels of Service, ITIL Foundation Cheat Sheet, Implementing ITIL, and much more...

Download or read book ITIL 2011 At a Glance written by John O. Long and published by Springer Science & Business Media. This book was released on 2012-07-01 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: "ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.

Download or read book Service strategy written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

Download or read book ITIL Service Strategy written by Great Britain. Cabinet Office and published by Stationery Office/Tso. This book was released on 2011 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

Download or read book Capacity Management Handbook Monitor Analyze Tune Manage Demand and Plan Your Organizations IT Capacity Demands Best Practices Handbook Ready to Use Bringing Theory Into Action written by Gerard Blokdijk and published by . This book was released on 2008-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ensure Your IT Services Keep Up With Your Customer's Capacity Demands. Capacity Management and this book's primary goal is to ensure that IT capacity meets current and future business requirements in a cost-effective manner. This book is based on the best practice ITIL framework. ITIL version 3 views capacity management as comprising three sub-processes: business capacity management, service capacity management, and component capacity management (known as resource capacity management in ITIL version 2). The object of Capacity Management is to provide the right capacity, for the right customer, at the right location, for the right costs. This will help ensure that the capability of the IT Services and the supporting Infrastructure can be delivered in line with the Business Objectives. In addition to this, Capacity Management will perform iterative optimization activities to ensure constant improvements and alignment. This Capacity Management book provides a wide variety of resources to boost your understanding and ability to implement Capacity Management in your organization. This book covers everything Capacity management is concerned with: - Monitoring the performance and throughput or load on a server, server farm, or property - Performance analysis of measurement data, including analysis of the impact of new releases on capacity - Performance tuning activities to ensure the most efficient use of existing infrastructure - Understanding the demands on the Service and future plans for workload growth (or shrinkage) - Influences on demand for computing resources - Capacity planning - developing a plan for the Service - Capacity management interactswith the discipline of Performance Engineering, both during the requirements and design activities of building a system, and when using performance monitoring as an input for managing capacity of deployed systems. The books Contents include Capacity Management Objectives and Goal templates, Capacity Key Performance Indicators, Critical Success Factors and a checklist to help understand just how well Capacity Management is performed in your environment. It is tailor-fit for IT managers who need to move towards a services-oriented organization, but don't have the time or resources at hand to develop the required templates and structure for implementation.

Download or read book Availability and Capacity Management in the Cloud written by Daniel McLean and published by IT Governance Publishing. This book was released on 2014-03-20 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean’s fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects.

Download or read book ITIL Capacity Management written by and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Strategic Project Management Transformation written by Marc Resch and published by J. Ross Publishing. This book was released on 2011-06-15 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's challenging commercial environment, many business projects are now categorized as strategic investment with the primary concern being value impact on an organization's bottom line. This title equips project managers with the skills necessary to effectively manage projects as strategic investments.

Download or read book Capacity Management Best Practice Handbook written by Gerard Blokdijk and published by Emereo Pty Limited. This book was released on 2008-10 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity Management is a process used to manage information technology (IT). Its primary goal is to ensure that IT capacity meets current and future business requirements in a cost-effective manner. One common interpretation of Capacity Management is described in the ITIL framework. This book covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating Capacity Management. The author leaves no key process out and completely covers everything from initial concept to measuring support effectiveness and process improvement. The book starts with an initial strategy that is focused on planning Capacity Management services that are completely aligned to requirements and are based on a mission statement. This business-oriented approach is refreshing and will keep IT grounded in the real reasons for Capacity Management. More importantly is the process for careful selection of services to provide. An overly ambitious set of service goals will kill a Capacity Management implementation early in its life by offering too much before there is a stable Capacity Management process in place. This book is realistic and lays the foundation for a successful implementation. The section on the actual design of the Capacity Management structure provides insights and information that can be applied to a large number of solutions. Since Capacity Management will be organized in accordance with requirements and unique mission statements, this section of the book is like a catalog of patterns. It has excellent tips on how to best structure Capacity Management to meet requirements and mission. The information onaccurately estimating staffing requirements is consistent with industry best practices and something that, believe it or not, is often overlooked when Capacity Management is established. This book gets into the meat by thoroughly covering the processes that are essential to running Capacity Management. There are many topics that stand out as both unique [to books of this genre] and reflect best practices by the best-run Capacity Management initiatives. Examples are change control, disaster recovery and vendor management. These topics show that the author not only considers business alignment, but also cross-functional alignment within IT. Professional resources and underlying technology are provided in detail. This book contains an in-depth coverage of operational requirements for Capacity Management once it has been implemented. It hits all of the critical success factors, such as performance metrics, service level agreements, communications and internal evaluations. It even has a chapter on marketing, which is something that is important but not often done by most Capacity Management initiatives. This proactive approach to keeping users (your customers) informed of new services, accomplishments and tips is excellent and will go a long way towards attaining high customer satisfaction scores - not to mention proving the value of Capacity Management to IT and business management. You will find this book to be one of the best for planning and implementing world-class Capacity Management.