Download or read book It Technical Support Troubleshooting Pocket Guide written by Jean Andrews and published by Cengage Learning. This book was released on 2016-10-12 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.
Download or read book PC Troubleshooting Pocket Guide written by Jean Andrews and published by Course Technology. This book was released on 2007-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include new and comprehensive information on Windows XP and Windows 2000, this is an essential tool for anyone who needs to find PC information quickly and efficiently.
Download or read book The IT Support Handbook written by Mike Halsey and published by Apress. This book was released on 2019-10-03 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Download or read book A Guide to It Technical Support It Technical Support Troubleshooting Pocket Guide Labconnection 12 month Access written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Guide to Hardware It Technical Support Troubleshooting Pocket Guide Lab Manual written by Jean Andrews and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Guide to Software written by Jean Andrews and published by Course Technology. This book was released on 2006-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lab Manual for A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING, 4th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.
Download or read book Network Maintenance and Troubleshooting Guide written by Neal Allen and published by Cisco Press. This book was released on 2000 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's rapidly changing technology offers increasingly complex challenges to the network administrator, MIS director and others who are responsible for the overall health of the network. This Network Maintenance and Troubleshooting Guide picks up where other network manuals and texts leave off. It addresses the areas of how to anticipate and prevent problems, how to solve problems, how to operate a healthy network and how to troubleshoot. Network Maintenance and Troubleshooting Guide also provides basic technical and troubleshooting information about cable testing, Ethernet and Token Ring networks and additional information about Novell's IPX(R) protocol and TCP/IP. Examples are shown as either diagrams and tables, or screen captures from Fluke instruments. Network professionals will appreciate the guide's "real world" orientation toward solving network crises quickly, by guiding readers to solutions for restoration of end to end data delivery as quickly as possible. The network novice will learn from the simplified descriptions about networking technology in the Appendices.
Download or read book Troubleshooting Windows 7 Inside Out written by Mike Halsey and published by Pearson Education. This book was released on 2010-10-25 with total page 761 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're beyond the basics, so dive right into troubleshooting Windows 7 -- and really put your PC to work! This supremely organized reference describes hundreds of prevention tips, troubleshooting techniques, and recovery tools in one essential guide. It's all muscle and no fluff. Discover how the experts keep their Windows 7-based systems running smoothly -- and challenge yourself to new levels of mastery. Take control of essential Windows 7 maintenance and security features, such as the Action Center and User Account Control Master quick fixes to the most common problems using expert tips and step-by-step repair guides Implement best practices to help prevent and combat viruses, malware, and identity theft Apply advanced troubleshooting techniques by understanding how Windows 7 works Diagnose hardware problems and work safely with your PC Develop a recovery plan to restore your system and data in the event of a disaster Know when to use power utilities for advanced performance, maintenance, and diagnostics Your book -- online! Get your fully searchable online edition -- with unlimited access on the Web.
Download or read book Network Troubleshooting Tools written by Joseph D Sloan and published by "O'Reilly Media, Inc.". This book was released on 2001-08-09 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the years, thousands of tools have been developed for debugging TCP/IP networks. They range from very specialized tools that do one particular task, to generalized suites that do just about everything except replace bad Ethernet cables. Even better, many of them are absolutely free. There's only one problem: who has time to track them all down, sort through them for the best ones for a particular purpose, or figure out how to use them?Network Troubleshooting Tools does the work for you--by describing the best of the freely available tools for debugging and troubleshooting. You can start with a lesser-known version of ping that diagnoses connectivity problems, or take on a much more comprehensive program like MRTG for graphing traffic through network interfaces. There's tkined for mapping and automatically monitoring networks, and Ethereal for capturing packets and debugging low-level problems.This book isn't just about the tools available for troubleshooting common network problems. It also outlines a systematic approach to network troubleshooting: how to document your network so you know how it behaves under normal conditions, and how to think about problems when they arise, so you can solve them more effectively.The topics covered in this book include: Understanding your network Connectivity testing Evaluating the path between two network nodes Tools for capturing packets Tools for network discovery and mapping Tools for working with SNMP Performance monitoring Testing application layer protocols Software sources If you're involved with network operations, this book will save you time, money, and needless experimentation.
Download or read book The IT Support Handbook written by Mike Halsey and published by Apress. This book was released on 2020-01-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll Learn Manage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Download or read book Guide to Network Support and Troubleshooting written by Greg Tomsho and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Text covers supporting and maintaining heterogeneous networking environments. Includes coverage of troubleshooting peer-to-peer and server-based networks, as well as hardware and transport layer problems.
Download or read book CIT written by Thomas M. Thomas and published by McGraw-Hill Companies. This book was released on 2000 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by a Cisco expert, this exam-prep title prepares students to pass the internetworking and troubleshooting exam for the CCNP. Real-world case studies and more than 500 practice questions help the reader gain practical experience in the topic. The CD-ROM features a Visio graphic package and a Cisco icon package. 200 illus.
Download or read book A Guide to IT Technical Support written by Jean Andrews and published by Cengage Learning. This book was released on 2019-03-15 with total page 1164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
Download or read book The PC and Gadget Help Desk written by Mark Edward Soper and published by Que Publishing. This book was released on 2014-10-04 with total page 697 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Do-It-Yourself Guide To Troubleshooting and Repairing Your EASY, comprehensive technology troubleshooter! PCs, smartphones, tablets, networks, cameras, home theater and more—all in one book! We all use technology—and we all have problems with it. Don’t get frustrated... and don’t waste money on costly repair or support calls! Solve the problems yourself, with the one guide that makes it easy: The PC and Gadget Help Desk. Using clear pictures, handy “symptom tables,” and easy-to-use flowcharts, Mark Edward Soper walks you step-by-step through identifying, solving, and preventinghundreds of today’s most aggravating tech problems. Soper covers all your major platforms: iPhones, iPads, Android devices, Windows systems, and more. He even helps you fix the weird problems that happen when you use them together! Regain lost Internet access and fix broken Wi-Fi connections Solve problems with viewing and sharing media or other files Track down power problems wherever they arise Troubleshoot printing problems and print from smartphones or tablets Fix missing video or audio on your HDTV or home theater system Get syncing working right on your Apple or Android device Improve your PC’s 3D gaming performance Identify and replace flaky memory chips Prevent overheating that can damage your equipment Solve common problems with digital cameras and DV camcorders Troubleshoot iOS or Android antennas, updates, screens, and connectivity Get FaceTime working right on your iPhone or iPad Troubleshoot eReaders and display your eBooks on additional devices Sensibly decide whether to upgrade, repair, or replace Mark Edward Soper has spent 30 years as an instructor and corporate trainer, helping thousands of people work more happily with personal technology. He is the author of PC Help Desk in a Book, and is the co-author of Leo Laporte’s PC Help Desk, as well as more than 25 other books on Windows, digital imaging, networking, the Internet, IT certification, and computer troubleshooting. Soper is a CompTIA A+ Certified computer technician and Microsoft Certified Professional. BONUS ONLINE VIDEOS: Includes access to free, studio-quality how-to videos that make troubleshooting and repair even easier!
Download or read book Macintosh Troubleshooting Pocket Guide for Mac OS written by David Lerner and published by "O'Reilly Media, Inc.". This book was released on 2002-11-20 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.
Download or read book Managing and Maintaining Your PC written by Jean Andrews and published by Delmar. This book was released on 2010-01-01 with total page 1287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by best-selling PC repair author and educator Jean Andrews, the seventh edition of A+ Guide to Managing and Maintaining Your PC, International Edition maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.
Download or read book Technical Support Essentials written by Andrew Sanchez and published by Apress. This book was released on 2010-09-08 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work. This book applies theories, models, and concepts synthesized from existing research in other fields—such as management, economics, leadership, and psychology—and connects them to technical support. The goal is to build on the work of others and allow their success to evolve the profession. The book’s broad perspective looks at proven practices, legal issues, dealing with customers, utilizing resources, and an array of other topics of interest to tech support professionals.
