Download or read book Involving the Disadvantaged Consumer in the Management of Public Services written by and published by . This book was released on 1990 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Disadvantaged Consumer written by Alan R. Andreasen and published by . This book was released on 1975 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Understanding Disability Policies written by Robert F. Drake and published by Bloomsbury Publishing. This book was released on 1999-02-08 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive analysis of the development and consequences of disability policies, contrasting policies grounded in medical definitions of disability with a 'social model' of disability supported by disability rights campaigners in their pursuit of anti-discrimination legislation. British policies are set in comparative context, and the impacts of policy on disabled people according to their class, gender, age and ethnicity are explored.
Download or read book Public Service Management written by Harvey James Gonden and published by . This book was released on 1920 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Performance in the Public Sector written by Gerrit Van der Waldt and published by Juta and Company Ltd. This book was released on 2004 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.
Download or read book Public Service Management written by and published by . This book was released on 1908 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Use of Performance Indicators in Local Public Services written by Council of Europe. Steering Committee on Local and Regional Authorities and published by Council of Europe. This book was released on 1997-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Museum Management written by Kevin Moore and published by Psychology Press. This book was released on 1994 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This invaluable introduction to key issues, controversies and debates collects essential writings by some of the leading authors in the field, and examines museum management in a world dominated by new and exciting heritage and leisure attractions.
Download or read book Proceedings of the 2023 2nd International Conference on Public Service Economic Management and Sustainable Development PESD 2023 written by Zhikai Wang and published by Springer Nature. This book was released on 2024-02-10 with total page 761 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. 2023 2nd International Conference on Public Service, Economic Management and Sustainable Development (PESD 2023) will be held from Oct. 27 to 29 in Xiamen, China. It dedicates to create a platform for academic communications between specialists and scholars in the fields of Public Service, Economic Management and Sustainable Development. PESD 2023 is the Public Service, Economic Management and Sustainable Development conference aimed at presenting current research being carried out. Economic development provides the basic material basis for public services, and public services create a good social foundation for economic development. At the same time, social and economic aspects need to jointly promote sustainable development. The idea of the conference is for the scientists, scholars, engineers, and students from Universities all around the world and the industry to present ongoing research activities, and hence to foster research relations between the Universities and the industry. This conference provides opportunities for the delegates to exchange new ideas and application experiences face to face, establish business or research relations, and find global partners for future collaboration.
Download or read book Putting Customers First written by National Performance Review (U.S.) and published by . This book was released on 1997 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Agriculture environmental and Consumer Protection Appropriations for Fiscal Year 1972 Hearings Before 92 1 written by United States. Congress. Senate. Appropriations Committee and published by . This book was released on 1971 with total page 1588 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Public Services Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2005-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Download or read book Public Service Operations Management written by Zoe Radnor and published by Routledge. This book was released on 2015-07-30 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Download or read book Union Carbide Corporation v Public Service Commission 431 MICH 135 1988 written by and published by . This book was released on 1988 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: 79148, 79150
Download or read book Handbook of Research on Managing and Influencing Consumer Behavior written by Kaufmann, Hans-Ruediger and published by IGI Global. This book was released on 2014-10-31 with total page 764 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, all types of businesses have increasingly focused on the importance of the relationship with the customer. Customer knowledge management has become a well-known term used in the business and academic worlds for understanding how to control consumer behavior. The Handbook of Research on Managing and Influencing Consumer Behavior discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows. This comprehensive reference work highlights the changes that the Internet and social media have brought to consumer behavior, and is of great use to marketers, businesses, academics, students, researchers, and professionals.
Download or read book Public Sector Management written by Norman Flynn and published by SAGE. This book was released on 2012-04-05 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: The highly-anticipated Sixth Edition of Norman Flynn’s Public Sector Management continues to provide students with an insightful, jargon-free description, analysis and critique of the management of the public sector by the UK government. New companion website with free access to full-text journal articles, policy documents, links to useful websites, and relevant multimedia and social media resources, as well as additional case studies and discussion questions. www.sagepub.co.uk/flynn.
Download or read book Agriculture environmental and Consumer Protection Appropriations for Fiscal Year written by United States. Congress. Senate. Committee on Appropriations and published by . This book was released on 1972 with total page 1002 pages. Available in PDF, EPUB and Kindle. Book excerpt:
