Download or read book International Journal of Accounting Information Science and Leadership Ijaisl written by David King and published by . This book was released on 2008-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Journal of Accounting Information Science and Leadership (IJAISL) is an intellectually reviewed journal of present-day research in quantitative accounting, information science and qualitative leadership skills. Examinations of meta-analyses of empirical work in accounting, information processing and leadership, useful for the understanding of their respective behaviors regionally as well as internationally, are the core of this journal. Research or application oriented articles that describe accounting, leadership, business education, finance, general business, management, pedagogy, educational facilities issues, or professional/personal development are published in the journal. Analyses relying on organizational size, statistical financial performance, and various operationalizations of leadership composition, will present evidence of methodical control structure and demonstrate consistency in results.

Download or read book Radical Innovation written by Richard Leifer and published by Harvard Business Press. This book was released on 2000 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text aims to prove that established companies can implement revolutionary innovations, and that it is not limited to the realm of startup companies.

Download or read book Voices from the Inside written by Chinyere Ogbonna and published by Rowman & Littlefield. This book was released on 2009 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Voices from the Inside takes readers into the cells of a maximum security prison to reveal the personal accounts of over sixty women that are incarcerated for drug crimes. The stories will shock and entertain, and will certainly help readers to see more than the statistics behind drug offenses. Research included in this book examines the history of prohibition in the United States, with special emphasis on alcohol and drug prohibition, and analyzes empirical data pertaining specifically to the incarceration of female drug offenders in Tennessee. Personal interviews with these women regard the criminal justice processes both before and after their incarceration. This book is a must-read for those seeking to understand the impact of current drug policies on individuals and the community, as well as why these policies are not working.

Download or read book Labour Turnover and Retention written by B. O. Pettman and published by John Wiley & Sons. This book was released on 1975 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monograph of literature survey essays on labour turnover and retention - includes chapters on measurement and definitions of labour turnover, external and personal determinants of labour turnover, theoretical considerations, turnover as a social process (sociological aspects), the relation between occupational role integration and retention of labour (incl. Psychological aspects), etc. Bibliography pp. 139 to 192, graphs, references and statistical tables.

Download or read book Disaster Policy and Politics written by Richard T. Sylves and published by CQ Press. This book was released on 2019-02-13 with total page 633 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disaster Policy and Politics combines evidence-based research with mini-case studies of recent events to demonstrate the fundamental principles of emergency management and to explore the impact that disasters have had on U.S. policy. Paying special attention to the role of key actors—decision makers at the federal, state, and local levels; scientists; engineers; civil and military personnel; and first responders—author Richard Sylves explores how researchers contribute to and engage in disaster policy development and management. The highly anticipated Third Edition explores the radical change in policy and politics after the occurrence of recent disasters such as Hurricanes Harvey, Irma, and Maria; Hawaii’s false nuclear attack warning; and responses to U.S. wildfires. This book’s comprehensive “all-hazards” approach introduces students to the important public policy, organizational management, and leadership issues they may need as future practitioners and leaders in the field.

Download or read book Introduction to Emergency Management written by George Haddow and published by Butterworth-Heinemann. This book was released on 2013-09-23 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Emergency Management, Fifth Edition, offers a fully up-to-date analysis of US emergency management principles. In addition to expanding coverage of risk management in a time of climate change and terrorism, Haddow, Bullock, and Coppola discuss the impact of new emergency management technologies, social media, and an increasing focus on recovery. They examine the effects of the 2012 election results and discuss FEMA’s controversial National Flood Insurance Program (NFIP). Introduction to Emergency Management, Fifth Edition, gives instructors and students the best textbook content, instructor-support materials, and online resources to prepare future EM professionals for this demanding career. Introduction to FEMA's Whole Community disaster preparedness initiative Material on recent disaster events, including the Boston Marathon Bombing (2013), Hurricane Sandy (2012), the Joplin Tornado (2011), the Haiti Earthquake (2011), and the Great East Japan Earthquake (2010) New and updated material on the Department of Homeland Security and the ongoing efforts of the emergency management community to manage terrorism hazards Top-of-the-line ancillaries that can be uploaded to Blackboard and other course management systems.

Download or read book Organization written by John Child and published by SAGE. This book was released on 1984-02-28 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides a clear and readable introduction to the subject. It deals with organizational design, its contribution to performance, and the problems and issues involved in organizational change. This text assumes little academic knowledge, and some familiarity with work in organizations. It is of real use to decision makers, and to those in management education, both teachers and students.

Download or read book Identity Issues in Groups written by Jeffrey T. Polzer and published by JAI Press Incorporated. This book was released on 2003-03-21 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fifth volume of "Research on Managing Groups and Teams" focuses on the relationship between identity issues and individual and group functioning. It looks at a range of phenomena involving the individual identities people bring to the groups they join and collective identities.

Download or read book Business by Projects written by Svein Arne Jessen and published by . This book was released on 2002 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written for people working in and on projects. It covers the gamut for the simple, everyday project to the enormously complex research and development project involving many people and diverse interested parties. The book focuses on: project preparations and planning; project organisation and execution; project management in general. It is aimed at the Bachelor and Master level students, but should be of great use to consultants and hands-on officials in the public and private sectors as well.

Download or read book Reassessing the Employment Relationship written by Edmund Heery and published by Bloomsbury Publishing. This book was released on 2010-11-10 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reassessing the Employment Relationship is an edited volume written by leading academics at Cardiff Business School. Reflecting on the employment relationship as one of the central institutions of advanced capitalist economies, it provides an extensive survey of the changing world of work. The book offers a multi-disciplinary analysis of the contemporary workplace, and focuses on the key influences that are shaping the employment relationship - globalization, financialization, regulation and the search for ethical standards in human resource management. There is insightful and authoritative treatment of some of the main developments in the employment relationship, such as the rise of knowledge and customer service work, increasing income inequality, new forms of management control over work, the spread of non-union industrial relations and the rise to prominence of work-life integration. Reassessing the Employment Relationship provides a critical yet accessible look at the changing employment relationship, and is an indispensible aid to students studying Industrial Relations, Human Resource Management, Organizational Studies, and Business Ethics. PAUL BLYTON is Professor of Industrial Relations and Industrial Sociology at Cardiff University, UK. EDMUND HEERY is Professor of Employment Relations at Cardiff University, UK. PETER TURNBULL is Professor of Human Resource Management and Labour Relations at Cardiff University, UK.

Download or read book Essentials of Research Methods written by Janet M. Ruane and published by Blackwell Publishing. This book was released on 2005 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a text for introductory research methods courses, as required in several social science majors. Students taking this course are often resistant to the subject matter, and this text tackles this resistance by focusing the reader on experiences in their everyday lives.

Download or read book Accelerating Customer Relationships written by Ronald S. Swift and published by Prentice Hall Professional. This book was released on 2001 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preface Corporations that achieve high customer retention and high customer profitability aim for: The right product (or service), to the right customer, at the right price, at the right time, through the right channel, to satisfy the customer's need or desire. Information Technology—in the form of sophisticated databases fed by electronic commerce, point-of-sale devices, ATMs, and other customer touch points—is changing the roles of marketing and managing customers. Information and knowledge bases abound and are being leveraged to drive new profitability and manage changing relationships with customers. The creation of knowledge bases, sometimes called data warehouses or Info-Structures, provides profitable opportunities for business managers to define and analyze their customers' behavior to develop and better manage short- and long-term relationships. Relationship Technology will become the new norm for the use of information and customer knowledge bases to forge more meaningful relationships. This will be accomplished through advanced technology, processes centered on the customers and channels, as well as methodologies and software combined to affect the behaviors of organizations (internally) and their customers/channels (externally). We are quickly moving from Information Technology to Relationship Technology. The positive effect will be astounding and highly profitable for those that also foster CRM. At the turn of the century, merchants and bankers knew their customers; they lived in the same neighborhoods and understood the individual shopping and banking needs of each of their customers. They practiced the purest form of Customer Relationship Management (CRM). With mass merchandising and franchising, customer relationships became distant. As the new millennium begins, companies are beginning to leverage IT to return to the CRM principles of the neighborhood store and bank. The customer should be the primary focus for most organizations. Yet customer information in a form suitable for marketing or management purposes either is not available, or becomes available long after a market opportunity passes, therefore CRM opportunities are lost. Understanding customers today is accomplished by maintaining and acting on historical and very detailed data, obtained from numerous computing and point-of-contact devices. The data is merged, enriched, and transformed into meaningful information in a specialized database. In a world of powerful computers, personal software applications, and easy-to-use analytical end-user software tools, managers have the power to segment and directly address marketing opportunities through well managed processes and marketing strategies. This book is written for business executives and managers interested in gaining advantage by using advanced customer information and marketing process techniques. Managers charged with managing and enhancing relationships with their customers will find this book a profitable guide for many years. Many of today's managers are also charged with cutting the cost of sales to increase profitability. All managers need to identify and focus on those customers who are the most profitable, while, possibly, withdrawing from supporting customers who are unprofitable. The goal of this book is to help you: identify actions to categorize and address your customers much more effectively through the use of information and technology, define the benefits of knowing customers more intimately, and show how you can use information to increase turnover/revenues, satisfaction, and profitability. The level of detailed information that companies can build about a single customer now enables them to market through knowledge-based relationships. By defining processes and providing activities, this book will accelerate your CRM "learning curve," and provide an effective framework that will enable your organization to tap into the best practices and experiences of CRM-driven companies (in Chapter 14). In Chapter 6, you will have the opportunity to learn how to (in less than 100 days) start or advance, your customer database or data warehouse environment. This book also provides a wider managerial perspective on the implications of obtaining better information about the whole business. The customer-centric knowledge-based info-structure changes the way that companies do business, and it is likely to alter the structure of the organization, the way it is staffed, and, even, how its management and employees behave. Organizational changes affect the way the marketing department works and the way that it is perceived within the organization. Effective communications with prospects, customers, alliance partners, competitors, the media, and through individualized feedback mechanisms creates a whole new image for marketing and new opportunities for marketing successes. Chapter 14 provides examples of companies that have transformed their marketing principles into CRM practices and are engaging more and more customers in long-term satisfaction and higher per-customer profitability. In the title of this book and throughout its pages I have used the phrase "Relationship Technologies" to describe the increasingly sophisticated data warehousing and business intelligence technologies that are helping companies create lasting customer relationships, therefore improving business performance. I want to acknowledge that this phrase was created and protected by NCR Corporation and I use this trademark throughout this book with the company's permission. Special thanks and credit for developing the Relationship Technologies concept goes to Dr. Stephen Emmott of NCR's acclaimed Knowledge Lab in London. As time marches on, there is an ever-increasing velocity with which we communicate, interact, position, and involve our selves and our customers in relationships. To increase your Return on Investment (ROI), the right information and relationship technologies are critical for effective Customer Relationship Management. It is now possible to: know who your customers are and who your best customers are stimulate what they buy or know what they won't buy time when and how they buy learn customers' preferences and make them loyal customers define characteristics that make up a great/profitable customer model channels are best to address a customer's needs predict what they may or will buy in the future keep your best customers for many years This book features many companies using CRM, decision-support, marketing databases, and data-warehousing techniques to achieve a positive ROI, using customer-centric knowledge-bases. Success begins with understanding the scope and processes involved in true CRM and then initiating appropriate actions to create and move forward into the future. Walking the talk differentiates the perennial ongoing winners. Reinvestment in success generates growth and opportunity. Success is in our ability to learn from the past, adopt new ideas and actions in the present, and to challenge the future. Respectfully, Ronald S. Swift Dallas, Texas June 2000

Download or read book Relationship Marketing written by Steve Baron and published by SAGE. This book was released on 2010-04-20 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between a market and a consumer is complex. Far from simply an exchange of services there is an often complex transaction of feeling, meaning and experience. How does the study of relationship marketing interpret this? In this exciting new book the authors explore the factors of relationship marketing in its contemporary context, with the consumer in mind. From the experience of a football club supporter to experiences of gap year travel, to text messaging behaviour, and to using the library, the focus of this text is on the consumer perspective. From this angle, issues of relationship marketing, and its management, take on a new and exciting bearing. Topics examined include: frameworks for analyzing the consumer experience; consumer communities; issues of customer loyalty; the impact of ICT on relationship marketing; and the creative consumer. Each chapter is supported by - or based on - an in-depth case study, many of which are drawn from the authors′ research.

Download or read book Customer Equity written by Robert C. Blattberg and published by Harvard Business Press. This book was released on 2001 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology - and information - intensive economy of today. But how can an asset as intangible as customer value be measured? This book provides a solution: a fully developed, highly practical new marketing system for measuring and managing customer value as a financial asset - a system uniquely suited to today's rapidly changing, increasingly digital marketplace. Along with strategic and tactical guidance, Customer Equity provides precise metrics for evaluating a business more effectively and improving performance - the "activity-based management" of a company's marketplace. The authors present a new framework for structuring go-to-market activities that links those activities to useful metrics and allows better-informed marketing decisions.

Download or read book Strategic Career Management written by Jane Yarnall and published by Routledge. This book was released on 2007-10-01 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations need to develop and retain their talent, and managing careers in a strategic fashion is critical to achieving this. This book takes a practical approach to help you make strategic career management work both for the talent you want to retain and for the organization they work in. It will help you to: - Improve your strategic career management - Improve employee retention - Develop a business case for careers - Design and develop critical processes to support your strategy - Explore best practice examples from other organizations - Evaluate your progress Other titles in the HR Series: Organization Design (Stanford) Transforming HR (Reddington, Williamson and Withers) HR - The Business Partner (Kenton and Yarnall) The Changing World of the Trainer (Sloman) publishing March 2007 Change, Conflict and the Corporate Community (Kenton and Penn) publishing June 2007

Download or read book A History of Management Thought written by Morgen Witzel and published by Routledge. This book was released on 2016-12-16 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of all the sciences and social sciences, management is the one that most deliberately turns its back on the past. Yet management as we know it today did not spring into life fully formed. Management has more than just a present; it also has a past, and a future, and all three are inextricably linked. This book charts the evolution of management as an intellectual discipline, from ancient times to the present day. Contemporary management challenges, including sustainability, technology and data, and legitimacy are analysed through an historical lens and with the benefit of new case studies. The author helps readers understand how the evolution of management ideas has interacted with changes in society. By framing management's history as one of challenge and response, this new edition is the perfect accompaniment for students and scholars seeking meaningful study in the business school and beyond. Essential reading as a core textbook in management history, the book is also valuable supplementary reading across the humanities and social sciences.

Download or read book Data Analysis Decision Making with Microsoft Excel written by Samuel Christian Albright and published by South-Western Pub. This book was released on 2009 with total page 1090 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master data analysis, modeling, and spreadsheet use with DATA ANALYSIS AND DECISION MAKING WITH MICROSOFT EXCEL! With a teach-by-example approach, student-friendly writing style, and complete Excel integration, this quantitative methods text provides you with the tools you need to succeed. Margin notes, boxed-in definitions and formulas in the text, enhanced explanations in the text itself, and stated objectives for the examples found throughout the text make studying easy. Problem sets and cases provide realistic examples that enable you to see the relevance of the material to your future as a business leader. The CD-ROMs packaged with every new book include the following add-ins: the Palisade Decision Tools Suite (@RISK, StatTools, PrecisionTree, TopRank, and RISKOptimizer); and SolverTable, which allows you to do sensitivity analysis. All of these add-ins have been revised for Excel 2007.