Download or read book The Influence of Culture and Personality on Customer Satisfaction written by Franziska Krüger and published by Springer. This book was released on 2016-02-23 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Franziska Krüger presents two quantitative cross-cultural studies that examine the generalizability of the Zone of Tolerance and the Confirmation/Disconfirmation-Paradigm across countries. She investigates the potential influence of Hofstede's cultural dimensions and the Big Five personality traits on the models' variables. As a result, the studies confirm that both models can be used to explain customer satisfaction and its determinants across national borders and cultures.
Download or read book Information and Communication Technology for Intelligent Systems written by Tomonobu Senjyu and published by Springer Nature. This book was released on 2020-10-29 with total page 780 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers papers addressing state-of-the-art research in all areas of information and communication technologies and their applications in intelligent computing, cloud storage, data mining and software analysis. It presents the outcomes of the Fourth International Conference on Information and Communication Technology for Intelligent Systems, which was held in Ahmedabad, India. Divided into two volumes, the book discusses the fundamentals of various data analysis techniques and algorithms, making it a valuable resource for researchers and practitioners alike.
Download or read book Life Satisfaction written by Guillermo Torres and published by Nova Science Publishers. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The state of health and life satisfaction are influenced not only by social and demographic factors, but also by a number of other factors: the rate of occurrence of sickness and health problems, lifestyle, how leisure time is spent, a balanced diet, ecological conditions, etc. This book provides a review of determinants of life satisfaction, psychological implications, and the impact of life satisfaction on the quality-of-life. Chapter One studies the influence of social and demographic factors (age, gender group, lifestyle, presence or absence of chronic diseases) on parameters of self-assessed health and life satisfaction by studying the population of Poland. Chapter Two provides an evidence-based review of gratitude interventions. Chapter Three investigates the connection between well-being and time use with the focus on working parents. Chapter Four examines the impact of health-related quality of life on female migrant workers suffering from cadmium poisoning in China.
Download or read book Motivational Job Satisfaction in the Caribbean Hospitality Industry How Demographic Variables Influence Job Satisfaction written by Cindy Hertel and published by diplom.de. This book was released on 2014-02-01 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study is to examine if employees of small hotels in Kingston, Jamaica, are satisfied with the realization of their motivational preferences. This study also focuses on the relationship between dependant motivational preferences, such as Pay and Appreciation, and independent variables, such as Gender and Age. Research was conducted through quantitative and qualitative elements. The quantitative instrument was a structured questionnaire. An unstructured interview with hotel managers in Kingston was the qualitative portion of the study. The study generated a response rate of over 80 percent from six different small hotels in Kingston. The survey was statistically analyzed using SPSS. Results of the study revealed that employees are dissatisfied with three of the five most important motivational preferences, such as Pay and Appreciation. Further, the study found that the independent variables Age, Gender, Education and Tenure influence the satisfaction with the dependant variables. This study will help to indicate areas that need attention from a managerial standpoint and it will contribute to job satisfaction research in general.
Download or read book Interaction Effect of Some Factors on Job Satisfaction of Higher Secondary Teachers written by Dr. Manjunath H. P and published by Ashok Yakkaldevi. This book was released on 2022-09-29 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: As it is well known fact that in the fast changing world of today the role of the teacher assumes special significance Since teacher is instrumental more than anybody else in helping the younger generation to imbibe the right values, Skills and attitude necessary to cope with the world of tomorrow. The role of the teacher in the educational process is always challenging and dynamic so he must be fit by body, mind and soul. The success of education process depends much more upon the character and ability of teachers. Teacher must have right attitude to impart proper education according to ideas and ideologies of community and nation. It is possible when a teacher has involvement and satisfaction in their job.
Download or read book Satisfaction A Behavioral Perspective on the Consumer written by Richard L. Oliver and published by Routledge. This book was released on 2014-12-18 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret ('what might have been').The book culminates in Oliver's detailed model of consumption processing and his satisfaction measurement scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.
Download or read book Subjective Well Being and Life Satisfaction written by James E. Maddux and published by Routledge. This book was released on 2017-12-15 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: The quality of people’s relationships with and interactions with other people are major influences on their feelings of well-being and their evaluations of life satisfaction. The goal of this volume is to offer scholarly summaries of theory and research on topics at the frontier of the study of these social psychological influences—both interpersonal and intrapersonal—on subjective well-being and life satisfaction. The chapters cover a variety of types of relationships (e.g., romantic relationships, friendships, online relationships) as well as a variety of types of interactions with others (e.g., forgiveness, gratitude, helping behavior, self-presentation). Also included are chapters on broader social issues such as materialism, sexual identity and orientation, aging, spirituality, and meaning in life. Subjective Well-Being and Life Satisfaction provides a rich and focused resource for graduate students, upper-level undergraduate students, and researchers in positive psychology and social psychology, as well as social neuroscientists, mental health researchers, clinical and counselling psychologists, and anyone interested in the science of well-being.
Download or read book Contemporary Research on Business and Management written by Siska Noviaristanti and published by CRC Press. This book was released on 2021-11-24 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains selected papers presented at the 4th International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Surubaya, Indonesia, 25-27 November 2020. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.
Download or read book The Handbook of Marketing Research written by Rajiv Grover and published by SAGE. This book was released on 2006-06-23 with total page 721 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Marketing Research comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented firm.
Download or read book How Organizational Core Values Influence Customer Satisfaction Surveys written by Sylvia L. Barnett-McCoy and published by . This book was released on 2009 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Citizen Satisfaction written by F. Morgeson and published by Springer. This book was released on 2014-05-21 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
Download or read book Satisfaction in Close Relationships written by Robert J. Sternberg and published by Guilford Press. This book was released on 1997-06-27 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the premise that close relationships are subjected to extraordinary scrutiny in contemporary society, the authors go on to say that this generation values individual fulfilment more than any before us. We are able to leave existing relationships with relative ease, demand a high level of satisfaction from our intimate relationships, and are frustrated at those times when we fail to achieve it.; This volume presents a range Of Theoretical And Clinical Approaches To Understanding And Promoting relationship satisfaction. Integrating findings from social, clinical and counselling psychology, researchers illuminate what it means to be satisfied within a love relationship and identify the factors that allow couples to create successful relationships over time.
Download or read book Chinese Management in the Harmonious Society written by Malcolm Warner and published by Routledge. This book was released on 2013-10-18 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whither Chinese management? The Middle Kingdom has come a long way since the economic reforms were introduced after 1978. As ownership has opened up and has become more fragmented, the state-owned firms no longer dominate the scene, nor does their management model. Managing has also become more complex and diversified, as well as more professional. This book asks what the next steps are likely to be and will assess the current directions in which Chinese managers are developing, as its economy slows down in the face of global uncertainty. It aims to update previous works in the field covering business and management in these countries. It covers a wide range of topics, including banking, competition, employee satisfaction, expatriates, industrial relations, HRM, organization, SMEs, social responsibility, strategic sourcing, trust and so on. The book also asks in which future directions management may be moving in this important part of the international economy. The authors are all experts in their fields and are all based in universities and business schools in countries such as Australia and the UK, among others. The work is aimed at undergraduate and postgraduate students in business administration especially those on MBA programmes, as well as those studying development economics, management studies and related courses, including lecturers in those subjects. This book was published as a special issue of Asia Pacific Business Review.
Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.
Download or read book Handbook of Research on Interdisciplinary Reflections of Contemporary Experiential Marketing Practices written by Akel, Gökhan and published by IGI Global. This book was released on 2022-06-24 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology has brought many innovations and changes in experiential design and experiential products and services. The digital transformations brought about by technology have led to problem-solving, creative functioning, and unique improvements along with experiences. Human-digital experience interaction prevails in many areas of modern society, and in order to evaluate this interaction, a more balanced understanding of digital and experience processes is required. The Handbook of Research on Interdisciplinary Reflections of Contemporary Experiential Marketing Practices discusses innovative research on experiential marketing and evaluates the interdisciplinary reflections of practices from different perspectives. The book also explores how the concept of experience is developed, managed, and marketed according to current consumer needs and motivations. Covering critical topics such as experience economy and tourism experience management, this reference work is ideal for managers, marketers, hospitality professionals, academicians, practitioners, scholars, researchers, instructors, and students.
Download or read book Service Quality and Customer Satisfaction of Chain Restaurants in Selected Cities of Gujarat written by Dr Kalgi Shah Dr MamtaBrahmbhatt and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Intelligent Sustainable Systems written by Atulya K. Nagar and published by Springer Nature. This book was released on with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt:
