Download or read book Industrial Relations Survival Kit II written by Andrew Levy and Associates and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Industrial relations survival kit user s manual written by and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Conflict Survival Kit written by Cliff Goodwin and published by Prentice Hall. This book was released on 2007 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a firm grounding in basic interpersonal communication and management skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making--and contains unique chapters on practice and application. Tools for the Conflict Survival Kit provide strategies that can be used immediately in workplace situations. Case studies and role plays give readers practice communicating, negotiating, and problem-solving and an opportunity to refine and develop this important craft. Gives readers a thorough grounding in basic interpersonal communication and management skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making. Addresses specific conflict resolution situations, including negotiation, mediation, group decision making, assertive confrontation etc. Includes resolution frameworks and models for these situations using a step-by-step process. Introduces readers to important techniques such as interest-based collaborative approaches, empathetic communication and listening, the supportive confrontation model, participative management practices and alternative dispute resolution. Provide a collection of specific skills, advice, activities, challenges and techniques which readers can apply immediately to workplace situations. Designed for those who need instant skill building and practical methods for handling organizational and personal conflicts.

Download or read book Employment Relations in Ohio written by and published by . This book was released on 1991 with total page 1095 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Union Representative s Guide to NLRB RC CA Cases written by Gloria Busman and published by . This book was released on 1980 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Union Representatives Guide to NLRB RC CA Cases written by Gloria Busman and published by Center for Labor Research & Education, University of Califor. This book was released on 1984 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Industrial Relations Work Kit written by National Foremen's Institute and published by . This book was released on 1948 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Training and Research in Industrial Relations II written by University of Minnesota. Industrial Relations Center and published by . This book was released on 1945 with total page 1176 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.

Download or read book Industrial Relations written by Singh and published by Excel Books India. This book was released on 2009 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Personnel Literature written by and published by . This book was released on 1981 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Basic Guide to the National Labor Relations Act written by United States. National Labor Relations Board. Office of the General Counsel and published by U.S. Government Printing Office. This book was released on 1997 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Cal OSHA Pocket Guide for the Construction Industry written by and published by . This book was released on 2015-01-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Cal/OSHA Pocket Guide for the Construction Industry is a handy guide for workers, employers, supervisors, and safety personnel. This latest 2011 edition is a quick field reference that summarizes selected safety standards from the California Code of Regulations. The major subject headings are alphabetized and cross-referenced within the text, and it has a detailed index. Spiral bound, 8.5 x 5.5"

Download or read book A Bibliography of British Industrial Relations 1971 1979 written by George Sayers Bain and published by Cambridge University Press. This book was released on 1985-12-05 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bibliography contains references to literature on British industrial relations published in the years 1971 to 1979 inclusive. It includes books, periodical articles, theses, government publications, pamphlets and any other relevant publications. As well as general material on industrial relations, the bibliography includes material on employee attitudes and behaviour, employee organisation, employers and their organisation, collective bargaining, industrial conflict, industrial democracy, the labour market, training, employment, unemployment, labour mobility, pay, conditions and the role of the state in industrial relations. It is cross-referenced and has an author index. It is a supplement to the volume compiled by George Bain and Gillian Woolven (published by the Press in 1979) and for the years since 1980 is itself updated by annual articles in the British Journal of Industrial Relations. The material is arranged by subject, and chronologically within that framework.

Download or read book Digest of the Second Annual Industrial Relations Workshop written by National Association of Manufacturers (U.S.). Industrial Relations Division and published by . This book was released on 1960 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Beyond Survival written by Cyrus Bina and published by M.E. Sharpe. This book was released on 1996 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains 11 essays which explore labour's decline, and avenues for its revitalization. Included are case studies drawn from the coal mining, manufacturing, and motor vehicle industries. Discusses changing labour relations in the workplace which effectively diminish trade union power. A common thread linking the essays is the "recognition of the fundamental antagonism between capital and labor."

Download or read book Industrial Relations and the State of Emergency written by Celeka Maku and published by . This book was released on 1989* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: