Download or read book Resorts written by Robert Christie Mill and published by John Wiley & Sons. This book was released on 2008 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated second edition of ""Resorts: Management and Operation"" addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas.
Download or read book Increasing Your Selling Power written by and published by . This book was released on 1984 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Advertising and Promoting Your Golf Facility written by National Golf Foundation and published by . This book was released on 1997 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated 1998 Edition -- All New Articles. Advertising & promotion are needed in today's competitive environment. This collection of 75 articles contains ideas & activities for golf course promotions & covers a range of topics including: marketing to targeted groups, coupons & discounts, advertising by direct mail & cable TV, & promoting special events. Some specific topics are: investing your advertising budget, hosting informal parties, travel incentives, corporate sponsorship of memberships, hole-in-one contests, certificates for off-season play, raffles & sweepstakes, keys to effective advertising, business golf outings, magazine ads, free shuttle service, matching donations to charities, & yellow page ads. This is a NGF InfoPac publication. InfoPacs are bound collections of full-text articles, compiled & copied from various golf industry magazines, newsletters, & journals.
Download or read book Managing a Profitable Group Fitness Department written by IDEA Health & Fitness and published by IDEA Health & Fitness Association. This book was released on 2004 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Bottom Line Call Center Management written by David L. Butler and published by Routledge. This book was released on 2007-06-01 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call center managers evaluate their current status, implement cost-effective changes, and measure results of their changes to ensure a culture of accountability within the call center at all levels increasing the bottom line. The processes include an evaluation of current customer service representatives, defining, delimiting and assessing the labor shed of the center, and exploring the customer service representative's unique skills and leveraging those skills into a unique and dynamic work environment. Likewise, the process also determines the learning skills and competencies necessary to meet and exceed the basic requirements for all call centers. Furthermore, each step has a pre, in-process, and post evaluation to ensure projects are progressing according to plan. Lastly, all evaluations are measured against the bottom line through a return on investment (ROI) model. The framework for this book uses the culture of call centers, defined and lived through the customer service representatives, as the lens to view all processes, measurements, accountability and return on investment. This framework is critical since there has been much emphasis on technology-as-a-solution which treats the employees as a hindrance instead of the enablers of positive change. Likewise, customer service representatives eventually act as strong determinants of success with the call center and thus the bottom line.
Download or read book Beyond The Bottom Line written by Joel Makower and published by Simon and Schuster. This book was released on 2011-01-11 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to distill the best of the forward-looking ideas of socially responsible policies emerging from the corporate world. By following the suggestions detailed here, individuals can institute similar programs in their own companies—because it's the right choice to make, and the smart one. Something new is happening in the business world. Determined to stay competitive in an era of downsizing, companies are making a surprising discovery: Practices that benefit employees, communities, and the environment aren’t just good deeds—they’re also good business. The leaders of this new business vision include household names like Honeywell, Stride Rite, Hasbro, Reebok, and Levi Strauss & Co. These and other American companies have discovered that in order to create and sustain economic opportunity and reap the rewards of a good reputation, they must put their policies where their principles are in such diverse areas as work and family life, community welfare, and ecology. Whether you run a company or just work for one, you’ll find here abundant inspiration and examples of how businesses can safeguard the environment and improve the lot of their employees, their communities, and the world beyond while ensuring their own long-term profitability.
Download or read book Golf Manager s Handbook written by National Golf Foundation and published by . This book was released on 1996 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication was developed from the National Institute of Golf Management program co-sponsored by NGF & the Wheeling, WV Park Commission. This program has trained over 1,000 operators, managers, & staff members of golf courses. It is a very practical compendium of information on golf management, managing profit centers, the golf business & the facility, & on managing employees & golf. Some of the subjects discussed in detail are: establishing fees, accounting, contracts, outsourcing, the golf shop, food & beverage operations, golf car operations, alternative profit centers, course design & remodeling, maintenance, security, employee safety, liability, meeting customer expectations, training personnel, tee reservation & starting services, pace of play, player development, tournaments/leagues/outings, & advertising & promotion. This compendium of information is the next best thing to attending the school.
Download or read book Health Fitness Management written by Mike Bates and published by Human Kinetics. This book was released on 2019-01-31 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Fitness Management, Third Edition, provides an in-depth picture of the challenging and rewarding role of the health and fitness club manager. Leading experts in the fitness industry share their insights in a practical manner, making this text the most authoritative and field-tested guide to fitness management success. Whether they are providing service to members, ensuring club safety and profitability, or motivating staff to perform at their best, health and fitness club managers need the right mix of skills and flexibility to support the success and continued growth of their clubs. This third edition addresses recently emerging topics and offers practical tools that will help health club managers succeed: Opening chapter scenarios set the stage and put readers in the shoes of a club manager. New case studies emphasize the importance of thoroughly understanding legal responsibilities and obligations. Best practices and tips for managing social media pages give the reader practical ways to maximize marketing efforts and grow the business. Reproducible forms save time in creating templates for common agreements and records, such as a membership agreement, an equipment maintenance form, and a guest registration and exercise liability waiver. To further support its applied approach, Health Fitness Management, Third Edition, incorporates updated research and industry trends as it leads readers through key managerial development areas. It starts with organizational fundamentals and the payoffs of thoughtful staff recruitment, training, development, and retention. It then shifts to methods for attracting and retaining members while also increasing profitability with the right mix of products and services. Finally, it reviews operational and facility management functions, covering everything from reading financial statements and maintaining equipment to understanding and managing risk. To aid with retention and for easy reference, The Bottom Line segments sum up the key points to emphasize the most important topics in the text. Learning objectives, key terms, and a list of references round out each chapter to foster a better learning experience. Instructors will have access to an instructor guide, which contains additional practical assignments, and a test package for gauging student comprehension. Written by industry experts, Health Fitness Management, Third Edition, is the fundamental resource for the management and operation of health and fitness facilities and programs. Enhanced with practical scenarios and applied knowledge, it provides a solid foundation for students preparing for a management career in the health and fitness industry, and it serves as an essential reference for professionals already enjoying the challenges and opportunities of club management.
Download or read book The Guerrilla Marketing Handbook written by Jay Conrad Levinson and published by Houghton Mifflin Harcourt. This book was released on 1994 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing strategy for maximum return, for large & small businesses.
Download or read book PC Mag written by and published by . This book was released on 2005-11-22 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.
Download or read book Private Clubs written by and published by . This book was released on 1998 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated 1998 Edition -- All New Articles. Learn what some of the experts have to say about the management & operation of a private golf club. This collection of 78 articles focuses on: the role of the club director, internal controls, record keeping, risk management, membership activities & issues, legal issues, & liability. Some of the in-depth coverage focuses on: privacy issues, ASCAP/BMI fees, banquet business, taxation, club by-laws, capital improvement projects, children's use of facilities, gender issues, minority issues, real estate, corporate memberships, alcohol-free minimums, club dues deductibility, dress codes, member relations, interior decoration, safety hazards, contracts, strategic planning, automation, anti-drug programs, incentive pay, initiation fees by installment, theft & fraud prevention, junior memberships, federal legislation, marketing the club, employee relations, new-member education, clubhouse renovation, operational audits, hiring a club controller, athletic programs, service charges, tipping policies, UBIT, value-added services, fire protection, theft, gambling, & trends in private clubs. This is a NGF InfoPac publication. InfoPacs are bound collections of full-text articles, compiled & copied from various golf industry magazines, newsletters, & journals.
Download or read book Built for Growth written by Arthur Rubinfeld and published by Prentice Hall Professional. This book was released on 2009 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: If there's one thing that's consistent in today's business world, it's rapid change. So how do you not only stay steady but actually grow'and quickly enough to stay safely ahead of your competitors? Built for Growth delivers specific solutions to create a brand and presence that generates true customer passion, as you lay a solid foundation for long-term success. Author Arthur Rubinfeld was a major driver in Starbucks' unprecedented retail expansion from 100 stores to more than 4000-- and its transformation into one of the world's most recognized brands. Here he draws on his singular expertise to present a proven, holistic approach to conceiving, designing, and executing your business plan: creating exciting concepts, growing them to fruition in local markets, expanding rapidly, and keeping your brand fresh and relevant as it matures. His revolutionary approach to business strategy embodies strong personal values, promotes exceptional creativity, leverages scientific methodology in finance and market analysis, and brings it all together with 'old-time' customer service.
Download or read book InfoWorld written by and published by . This book was released on 1999-11-08 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Download or read book A Manager s Guide to Data Warehousing written by Laura Reeves and published by John Wiley & Sons. This book was released on 2009-05-26 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed at helping business and IT managers clearly communicate with each other, this helpful book addresses concerns straight-on and provides practical methods to building a collaborative data warehouse . You’ll get clear explanations of the goals and objectives of each stage of the data warehouse lifecycle while learning the roles that both business managers and technicians play at each stage. Discussions of the most critical decision points for success at each phase of the data warehouse lifecycle help you understand ways in which both business and IT management can make decisions that best meet unified objectives.
Download or read book InfoWorld written by and published by . This book was released on 1999-03-08 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Download or read book Billboard written by and published by . This book was released on 1985-07-27 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: In its 114th year, Billboard remains the world's premier weekly music publication and a diverse digital, events, brand, content and data licensing platform. Billboard publishes the most trusted charts and offers unrivaled reporting about the latest music, video, gaming, media, digital and mobile entertainment issues and trends.
Download or read book Ebony written by and published by . This book was released on 2004-05 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBONY is the flagship magazine of Johnson Publishing. Founded in 1945 by John H. Johnson, it still maintains the highest global circulation of any African American-focused magazine.
