Download or read book How to Lead Your Business Beyond TQM written by Michael E. Joyce and published by Pitman Publishing. This book was released on 1995 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This do-it-yourself guide to achieving world class through total quality, provides a rationale for change and tools for strategic planning as well as the skills to inspire, plan, communicate and make it happen in your organization. It includes action points, check lists and case studies.
Download or read book Beyond Total Quality Management written by Gregory M. Bounds and published by McGraw-Hill/Irwin. This book was released on 1994 with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
Download or read book Building a Culture of Respect written by Noreen Tehrani and published by CRC Press. This book was released on 2001-07-19 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bullying creates significant health problems for employees and, despite this, there is a conspicuous absence of published material on why these behaviors
Download or read book Benchmarking for People Managers written by John Bramham and published by CIPD Publishing. This book was released on 1997 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies can constantly improve themselves if they remain open to what is going on elsewhere. Drawing on extensive experience right across the personnel function, John Bramham cuts through the mystique of benchmarking and shows how it is done.
Download or read book Post Communist Romania written by D. Light and published by Springer. This book was released on 2001-02-02 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on contributions from various disciplines, this up to date collection analyses Romania's experiences of the transition from the harsh realities of the Ceausescu dictatorship to the uncertainties of the efforts to consolidate democracy and introduce a market economy. With its focus on Romania's progress in coming to terms with the legacy of its communist past, the realities of pluralism, the introduction of a market economy and the challenge of European integration, the volume will be key reading for academics, students and practitioners interested in transition and Romania.
Download or read book Handbook for Continuous Improvement written by Corporation for National Service (U.S.) and published by . This book was released on 1994 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Business written by 布卢姆斯伯里出版公司 and published by 中信出版社. This book was released on 2003 with total page 2176 pages. Available in PDF, EPUB and Kindle. Book excerpt: 责任者取自版权页。
Download or read book Beyond Business as Usual written by Michael Munn and published by Routledge. This book was released on 2012-09-10 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wherever we are in the quality movement, there is more to discover--to explore. Today, quality serves business as a way of increasing profits. That is one end of a spectrum. Tomorrow, quality takes business into the rest of the spectrum. In this new dimension, business learns to serve, and be served, from a foundation of unconditional love. At the other end of the spectrum is quality's far-reaching goal--the attainment of harmony between people and the entire cosmos. This goal reveals the gap, and steps, between it and what we do today. This book is intended for explorers and pioneers. It is not for those who are comfortable in today's paradigms. It is for those who search and yearn for new ways bring heart into the world of business and society. It is not for those who are comfortable living an unexamined and changeless life. It is for those who sense a thrill in the heart with the changes of each new day. Experience, not dry learning, is the heart of this book. For this reason, "Practical Exercises" are included in most of the chapters. They are experiences of things that can be known, but not told or taught. Without the exercises, your knowing will be superficial. With them, you can enter into dimensions unknown to you today. Michael W. Munn, Ph.D., heads the Gaia Center for Quality in Palo Alto, California. He provides keynotes, experiential change seminars, and business quality workshops. Strategic planning, executive development, proposal, and reengineering efforts are among the topics of his workshops.
Download or read book Business Transformation Strategies written by Oswald A J Mascarenhas and published by SAGE Publications. This book was released on 2011-02-14 with total page 681 pages. Available in PDF, EPUB and Kindle. Book excerpt: A resource for industry professionals and consultants, this book on corporate strategy lays down the theories and models for revitalizing companies in the face of global recession. It discusses cutting-edge concepts, constructs, paradigms, theories, models, and cases of corporate strategic leadership for bringing about transformation and innovation in companies. Each chapter in the book is appended with transformation exercises that further explicate the concepts.
Download or read book TQM Engineering Handbook written by D.H. Stamatis and published by CRC Press. This book was released on 1997-06-26 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organiza
Download or read book The Stakeholder Corporation written by David Wheeler and published by FT Press. This book was released on 1997 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Many successful businesses have a strong commitment to maximizing stakeholder loyalty" ¿ Rt Hon Tony Blair, Prime Minister "The word is stakeholding. The style is integrity. The profession is business." ¿ Anita Roddick OBE, Founder and Chief Executive of The Body Shop "... sets out a clear blueprint for business success in the 21st century" ¿ Terry Thomas, Chief Executive, The Co-operative Bank "Seminal" ¿ Chris Cox MIQA, Quality World, IQA Journal In the future, development of loyal relationships with customers, employees, shareholders and other stakeholders, will become one of the most important determinants of commercial viability and business success. Increasing shareholder value will be best served if your company cultivates the support of all those who may influence its performance. The Stakeholder Corporation examines the business case for good corporate citizenship, giving you a workable management system for auditing and transforming your stakeholder relationships. At a time when many are talking about the stakeholder economy, this book provides numerous case studies of successful businesses, which demonstrate that stakeholder inclusion is both practical and good for business. Read this book. Improve the lives of your stakeholders. See your business prosper. Authors : As a senior executive at The Body Shop and a visiting professor at Kingston University, David Wheeler has a unique background of both professional and academic experience in the field of corporate ethics and stakeholding. He is best known for his work in environmental policy and corporate social responsibility. Maria Sillanpää manages the team responsible for the production of The Body Shop's public statements on the environment, animal protection and social issues.
Download or read book The Change Champion s Field Guide written by Louis Carter and published by John Wiley & Sons. This book was released on 2013-07-22 with total page 839 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nearly a decade later, leading change pioneers in the field have realigned to bring you the second edition of the Change Champion's Fieldguide. This thoroughly revised and updated edition of the Change Champion's Field Guide is filled with the information, tools, and strategies needed to implement a best practice change or leadership development initiative where everyone wins. In forty-five chapters, the guide's contributors, widely acknowledged as the "change champions" and leaders in the fields of organizational change and leadership development, explore the competencies and practices that define an effective change leader. Change Champions such as Harrison Owen, Edgar Schein, Marv Weisbord, Sandra Janoff, Mary Eggers, William Rothwell, Dave Ulrich, Marshall Goldsmith, Judith Katz, Peter Koestenbaum, Dick Axelrod, David Cooperrider, and scores of others provide their sage advice, practical applications, and examples of change methods that work. Change Champion's Field Guide examines the topic of leadership and change within four main topics including: Key elements of leading successful and results-driven change Tools, models, instruments, and strategies for leading change Critical success and failure factors Trends and research on innovation, change, and leadership Guidelines on how to design, implement, and evaluate change and leadership initiatives Fresh case studies that highlight leading companies who are implementing successful change in innovative and inspired ways.
Download or read book Business Process Transformation written by Varun Grover and published by Routledge. This book was released on 2015-05-11 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.
Download or read book Managing Beyond the Ordinary written by Charles H. Kepner and published by Dog Ear Publishing. This book was released on 2009-08 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: IN A BUSINESS WORLD full of extraordinary pressures and complex processes, great managers never go it alone. To get the job done right they rely on collaboration. Collaboration is the key to fixing complicated problems, improving your organization, and achieving extraordinary results that are noticed and rewarded. It's the ability to get every employee on board, pooling their knowledge, skills, information, and creativity. And it's a specialized skill that rarely comes naturally. Managing Beyond the Ordinary supplies the hands-on, how-to guidance every manager needs to master the principles and process of collaboration. It offers fresh insights into how to collaborate, and concrete proof as to why this seemingly simple process yields such amazing results. Filled with dozens of instructive, real-life stories and how-to-do-it checklists, the book outlines 10 essential "tasks" that managers must undertake to achieve superior results. As an extraordinary manager, you'll learn how to: - Set the context for resolution of the issue - is it strategic or operational in nature - Understand the problem you're confronting before leaping into action. - Clarify what you really hope to get done, and if there's a better way to do it. - Figure out what you need to know and who has the best information. - Investigate an issue from every angle and even/ perspective. - Know without a doubt what's causing a problem. - Identify every issue related to the problem, as well as the main problem itself. - Gather the best ideas to cull from when drafting your action plan. - Create a workable plan based on what you now know. - Fine-tune your plan to make it as good as it can possibly be. - Communicate your plan to others so that they accept it and support it. Managing Beyond the Ordinary takes the mystery out of collaboration. It shows you how to get others to address problems and solutions creatively, how to motivate them to want to help, how to lead them through the process successfully. Discover for yourself how "one person or group, collaborating and managing beyond the ordinary, can make a substantial difference." CHARLES H. KEPNER, PH.D., is president and chairman of Kepner Associates, Inc., a firm specializing in collaboration, productivity research, and consulting. Prior to founding this firm in 1983, Dr. Kepner was the Vice Chairman of Kepner-Tregoe, Inc., an internationally renowned management development firm he co-founded in 1958. He is the author of The Rational Manager and Analytic Trouble Shooting, and co-author of The NEW Rational Manager. Dr. Kepner lives in Kensington, California. HIROTSUGU IIKUBO is president and owner of Decision Systems, Inc. He previously held positions with several American corporations in Japan, and was managing director of Kepner-Tregoe (Japan) for 11 years. Mr. likubo is the author of six books in Japanese on management. He lives in Tokyo.
Download or read book Theory and Practice of Leadership written by Roger Gill and published by Pine Forge Press. This book was released on 2006-02-08 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Theory and Practice of Leadership provides a comprehensive and critical review of the major theories of leadership and clearly lays out a more holistic understanding of leadership that integrates the disparate approaches and theories. Throughout the book, Roger Gill uses illustrative examples and cases, drawn from research and practice in the UK, mainland Europe, and the USA as well as Asia and elsewhere, enabling students to better relate the theories to real cases and their own experience. A clear picture of leadership theory and leadership development is set out through accessible language and a focus on bridging the gap between theory and practice.
Download or read book Six Sigma and Beyond written by D.H. Stamatis and published by CRC Press. This book was released on 2001-09-26 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cost reduction productivity improvement customer retention enhanced bottom line these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements. Six Sigma
Download or read book Practical Guide to Operations Management written by Eng. Yasir I. Kashgari and published by Lulu.com. This book was released on 2018-08-23 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Guide To Operations Management This book discusses the practical and useful methods for operations management. It describes the ways the managers and employees need to accomplish their work. It discusses the administration, planning, strategy methods for the operations management. The book shows the operational environmental effects and causes. Operations project management is discussed with its trends, planning, implementation and leading. It focuses on the operational management of a firm or corporation. A discussion of the products and services of this operational management is accomplished. The Total quality management is described with the ISO 9000 and the operations financial management. The book could be unique because it could be a guide for managers and employees with practical consideration in how to make the job done, in operations fields. It concern in practical methods and procedures that could be followed, with some theoretical principals for general and operations management.
