Download or read book How to Give Employees Performance Feedback and Resolve the Resistance You Know You re Going to Get written by Ross Blake and published by . This book was released on 2011-08 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Give Employees Performance Feedback & Resolve the Resistance You Know You're Going to Get! Reviews "Based on solid experience, not theories, these practical skills resolve simple and complex feedback situations at all levels of the organization, and are about as easy-to-read and learn from as possible." -Julie O'Mara, President, O'Mara and Associates; Past National President, American Society for Training & Development; Author and Consultant "Offers many skills and tips to help managers help employees improve their performance...the book suggests several ways to deepen trust and respect in the workplace." -Daniel H. Pink, Author of "Drive" and "A Whole New Mind" "A highly positive approach for giving employees feedback without creating defensiveness or resentment, especially for performance issues or work behaviors that can't wait until performance reviews are conducted." -Jesse Gugino, Director of Continuing Education, State University of New York at Jamestown Product Description A how-to-manual for supervisors, managers, and HR professionals of easy-to-learn performance feedback skills typically not found in other resources. Detailed skills include the following. Giving employees feedback to correct everyday situations, such as not following procedures, surfing the internet during work hours, or spreading negative gossip, etc. Using the core feedback skill necessary for all types of performance appraisal. Giving feedback the way employees want to receive it so they're more likely to cooperate. Resolving employee resistance to feedback. Creating feedback agreements with employees in advance to avoid arguments. Resolving situations where employees agree to improve their performance and don't. Practical skills based on input and results from thousands of seminar participants and their direct reports, not theories. Managers will improve employee performance and develop far more collaborative and productive work relationships with their employees using these skills. Author Ross Blake is a senior level trainer, a consultant, and speaker. For over 20 years, through seminars, coaching, and consulting projects, he's helped thousands of team leaders, supervisors, managers, HR professionals, and business owners improve their feedback and communication skills in order to improve employee performance and manager-employee work relationships. His clients include Fortune 500 and small to mid-size organizations. "Supervisors and managers in all types of workplaces can learn how to turn negative performance and behaviors at the time they occur into positive, win-win outcomes with these simple, straightforward and easy-to-learn skills."-Linda Hepp, Human Resources Manager (Retired), Alcoa, Inc. "If only I'd had this book 20 years ago! It would have saved me and my employees countless hours of debilitating, counterproductive stress."-Ken Weber, President, Weber Asset Management

Download or read book How to Give Employees Performance Feedback and Resolve the Resistance You Know You re Going to Get written by Ross Blake and published by . This book was released on 2021-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Skills, not theories, to train managers how to give employees performance feedback the way they want to be given it in order to gain their cooperation, reduce defensiveness, and improve performance. Also includes skills to resolve employee resistance to feedback if it occurs, and work out win-win solutions. Workbook format with skill pratices for direct learning and application. Giving effective feedback is something most managers dread giving and most employees dread receiving; these skills resolve this.

Download or read book Employee Engagement Through Effective Performance Management written by Edward M Mone and published by Routledge. This book was released on 2018-01-03 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a practical guide for managers to increase and support employee engagement through stronger performance management tools and techniques. In this second edition, Edward Mone and Manuel London incorporate new developments in the field, including discussion of issues about the value of challenging goals, annual formal appraisals, forced ranking, and ways to give constructive feedback. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. Case studies offer concrete examples, and checklists and surveys supply managers with ways to assess employee engagement as well as directions for increasing engagement. An up-to-date, straightforward guide, this book is appropriate for graduate students in Employee Engagement, Human Resources, and Management Studies, as well as scholars and practitioners in those fields.

Download or read book Employee Engagement Through Effective Performance Management written by Edward M. Mone and published by Routledge. This book was released on 2014-03-05 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better performance management. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. The "best practices" tools and advice in this book are based on solid research as well as the authors’ experience.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book No Bullsh t Leadership written by Martin G. Moore and published by Simon and Schuster. This book was released on 2021-09-28 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a truly exceptional leader? Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company’s lasting success. When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the rapidly evolving energy sector. Relying on the practical leadership principles he had honed throughout his thirty-three-year career, he overhauled the company’s culture, redefined its leadership capability, and increased earnings by a compound annual growth rate of 125 percent. In No Bullsh!t Leadership, Moore outlines these proven leadership principles in a clear, direct way. He sweeps away the mystical fog surrounding leadership today and lays out the essential steps for success. Moore combines this tangible advice with honest, real-world examples from his own career to provide a no-nonsense look at the skills a true leader possesses. Moore’s principles for no bullshit leadership focus on: Creating value by focusing only on the things that matter most Facing conflict, adversity, and ambiguity with decisiveness and confidence Setting uncompromising standards for behavior and performance Selecting and developing great people Making those people accountable, and empowering them to do their best Setting simple, value-driven goals and communicating them relentlessly Though the steps aren’t easy, they are guaranteed, if implemented, to lift your leadership–and your organization–to a higher level. Wherever you are in your career, No Bullsh!t Leadership will help you develop the skills and form the habits needed to become a no bullshit leader.

Download or read book 101 Tough Conversations to Have with Employees written by Paul Falcone and published by AMACOM. This book was released on 2009-04-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most serious--employee problems they are likely to encounter. Falcone’s book 101 Tough Conversations to Have with Employees equips managers to facilitate clear, direct interactions with their employees by offering realistic sample dialogues managers can use to sidestep potential awkwardness. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. With a plethora of proven, realistic techniques, managers will learn how to protect themselves and their organizations--and get the very best from their people.

Download or read book Managing Teams For Dummies written by Marty Brounstein and published by John Wiley & Sons. This book was released on 2011-05-04 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the ever-changing world of work, the idea of spending some or all of your time working in teams is becoming more and more common. From solving problems, to tackling projects, to providing organizational leadership, the roles and importance of teams continue to grow. Leading a team is no easy job, but when a team gels, they can far outperform traditional work groups. Managing Teams For Dummies is for anyone who has been asked to take on the role of team leader. This book can help you manage your team, whether you’re a senior manager or worker who doesn’t have supervisory responsibilities, but has become the point person on a specific project. Managing Teams For Dummies can help you build and lead high-performing teams. Packed with tips on setting and reaching goals, resolving conflicts, leading teams through change, and providing team members with the skills to work together productively, this book will help you keep any team you mange focused and efficient. Managing Teams For Dummies will also: Take you beyond the conceptual idea of teams and provide practical advice for developing groups that become winning teams Describe the type of leadership needed to guide teams successfully and prepare you for challenges that arise Reveal the three cornerstones’ model for developing team success and provide how-to strategies to make them happen Discuss the types of teams that are growing in popularity, namely self-directed teams, project teams, and task teams Teams make it possible to bring together the variety of skills, perspectives, and talents that you need in the contemporary workplace. With Managing Teams For Dummies you can make sure your team performs to the best of its ability and while trying to achieve its goal.

Download or read book My Mind Made Me Me written by Jeanie Civil and published by Austin Macauley Publishers. This book was released on 2023-06-23 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: My Mind Made Me Me is a powerful and thought-provoking guide to understanding and improving your mental well-being. Written by an expert in the field, the book takes a holistic approach, delving into the connection between your mind, memories, childhood experiences, and mental well-being. The author draws on the idea that true wealth is found in good mental health, regardless of one’s financial status. The book offers personal insight into the possible reasons for your attitudes, prejudices, motivation, values, and mental health. It explores how our thoughts affect our feelings, behaviour, and ultimately our mental well-being. With real-life examples and practical exercises, the book encourages readers to give themselves permission to be happy and mentally well. The author uses the example of Prince Harry, discussing how his attitude towards the media may be linked to his young childhood experiences and his exposure to his mother's dubious relationship with the press. The author encourages readers to take a deeper look at their own childhood experiences and how it may be affecting their current mental health and behaviour. This book is a must-read for anyone looking to improve their mental health and gain a better understanding of themselves.

Download or read book I Love My Work But I Hate My Job written by Richard Werre and published by iUniverse. This book was released on 2004-09-14 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: I Love My Work But, I Hate My Job will provide something of interest for every member of the workforce, from those in positions of power, to those assigned to the maintenance function of the organization. Principles contained in the book are as applicable to the employees of an organization of three, as they are to those working in a major conglomerate, and to all levels in between. The book will capture the interest of the vast majority of employees who will discover how to rise above the circumstances created by oppression and incompetence in the workplace.

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Download or read book Solving Employee Performance Problems How to Spot Problems Early Take Appropriate Action and Bring Out the Best in Everyone written by Anne Bruce and published by McGraw Hill Professional. This book was released on 2011-07-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put every employee on the path to excellence! Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you’ll learn how to take ownership of your employees’ behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate: Greater engagement and ownership of work Higher levels of collaboration and productivity Increased loyalty and retention rates Gainful ROI from everyone who works for you There’s a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It’s the only way to make a positive difference in the life of your employee—and make a positive impact on the future of your company.

Download or read book The End of the Performance Review written by T. Baker and published by Springer. This book was released on 2013-10-10 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thoroughly tested, distinctive alternative to the appraisal process that draws on well-established principles of organizational behavior. Based around Tim Baker's '5 Conversations' approach, and with a timely focus on fostering innovation, this book is practical and easy to use – featuring case studies, interviews and useful templates.

Download or read book Let s Talk written by Therese Huston and published by Penguin. This book was released on 2021-01-26 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: A game-changing model for giving effective feedback to peers, employees, or even your boss--without offending or demotivating. How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, discovered that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: appreciation, coaching, or evaluation. If they crave one, they'll be more receptive once their need has been satisfied. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully, including: Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference. Side with the person, not the problem: a bad habit or behavior is probably less entrenched than you think. Give reports a chance to correct inaccurate feedback: they want an opportunity to talk more than they want you to be a good talker. This handbook will make a once-stressful ordeal feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.

Download or read book Fundamentals of Human Resource Management written by Talya Bauer and published by SAGE Publications. This book was released on 2019-12-10 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Human Resource Management: People, Data, and Analytics provides a current, succinct, and interesting introduction to the world of HRM with a special emphasis on how data can help managers make better decisions about the people in their organizations. Authors Talya Bauer, Berrin Erdogan, David Caughlin, and Donald Truxillo use cutting-edge case studies and contemporary examples to illustrate key concepts and trends. A variety of exercises give students hands-on opportunities to practice their problem-solving, ethical decision-making, and data literacy skills. Non-HR majors and HR majors alike will learn best practices for managing talent in today’s ever-evolving workplace.

Download or read book Performance Management written by Christopher Mills and published by AuthorHouse. This book was released on 2017-05-08 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be it profit or cost-centered, performance management is a critical business system and is the lifeblood of any organization. It translates strategy and direction into individual accountability. This book provides readers with a step-by-step process to build a performance management system that works! It shows organizations how to make performance management employee-centric, link strategy to performance management, use PM to support and develop culture change, set KPIs, track and measure competencies, and use a rating system that differentiates performance and links to rewards. How to Build a Performance Management System That Works covers many best practices and examples that create direction, synergy, and accountability for future organizational and individual success.

Download or read book Departments of Veterans Affairs and Housing and Urban Development and Independent Agencies Appropriations for Fiscal Year 1995 written by United States. Congress. Senate. Committee on Appropriations. Subcommittee on VA-HUD-Independent Agencies and published by . This book was released on 1994 with total page 1058 pages. Available in PDF, EPUB and Kindle. Book excerpt: