Download or read book 101 Habits of an Effective Complainer written by Helen Dewdney and published by M-Y Books Publishing. This book was released on 2023-01-31 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes complaining can be hard. You may need some confidence, it can take time or you just don't know where to start. Although written in a light-hearted style this book packs a punch and will help get you in the perfect frame of mind for complaining effectively. "101 Habits of an Effective Complainer" has been designed to improve the way you look at and make complaints. Each page gives you a complaining habit to consider and an example of how and why it empowers you to become more effective in getting the results you want. The foreword from the financial journalist, Paul Lewis, shows how anyone can benefit from this book! Read it cover to cover or dip into it when you need to find some inspiration from its clear examples and entertaining images.
Download or read book A Complaint Free World written by Will Bowen and published by Harmony. This book was released on 2013-02-05 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full of practical ideas and inspiring stories from people who have already transformed their lives through the Complaint Free program, you'll learn not only how to stop complaining but also how to become more positive and live the life you’ve always dreamed about. More than ten million people in 106 countries have used the simple principles found in this book to eradicate the toxicity of complaining from their lives. And, as a result, they have experienced better health, happier relationships, greater career success and a significant increase in happiness. A Complaint Free World will explain what constitutes a complaint, why we complain, what benefits we think we receive from complaining, how complaining is destructive to our lives, and how we can get others around us to stop complaining. Find out how forming the simple habit of not complaining can transform your health, relationships, career and life. Consciously striving to reformat your mental hard drive is not easy, but you can start now by using the steps Bowen presents here. If you stay with it, you'll find that not only will you stop complaining, but others around you will cease to do so as well and in a short period of time, you'll have a more positive life. “A Complaint Free World is an engaging, enjoyable, easy-to-read reminder that the only permanent, constructive changes you can make in the world are the changes that you make in yourself.” –Gary Zukav, author of The Seat of the Soul and Soul to Soul
Download or read book Complaint written by Sara Ahmed and published by Duke University Press. This book was released on 2021-08-09 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.
Download or read book The Consumer Action Handbook written by and published by . This book was released on 2003 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Beyond Mars and Venus written by John Gray and published by BenBella Books, Inc.. This book was released on 2017-01-24 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of the most well-known and trusted relationship book of all time returns with an updated guide for today's generation. Two decades ago, Men Are from Mars, Women Are from Venus revolutionized the way we thought about love and partnership. John Gray's work has helped countless readers improve and even save their relationships. But as society evolves, relationships do, too. It's time to move beyond Mars and Venus, toward a new relationship model for modern couples. Today, men and women are no longer trapped by rigid societal roles. Now more than ever, we have the freedom to be our authentic selves. Women can access their masculine side, and men can embrace their feminine side. This new freedom is a good thing, but it also brings new challenges. Men and women still need the right tools and skills to help build stronger relation- ships. While previous generations sought "role mate" relationships, based on the more rigid gender roles of the time, today's couples need a new kind of relationship: a "soul mate" relationship. These more emotionally satisfying relationships require a deeper understanding of our partners' individual needs. In Beyond Mars and Venus, Gray teaches you how to strengthen your bond and grow in love together, so you and your loved one can meet each other's needs in the best way possible, bringing you lasting happiness and a fulfilling partnership.
Download or read book How to Complain written by Helen Dewdney and published by M-Y Books Limited. This book was released on 2014-12-08 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don't get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it's all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again! Helen Dewdney is The Complaining Cow. She champions consumer rights through a blog. She has gained recognition for her knowhow in complaining effectively, and appears on Radio 5 as an Expert, various BBC local radio and community stations, BBC Breakfast, ITV News, Rip Off Britain and in national and local press. Helen's background is in children's services and she has no legal training whatsoever, but provides advice through her blog, YouTube channel and social media demonstrating that one does not need to be a legal expert to assert your legal rights. Due to the popularity of the blog and the increased call on her time to help people having difficulty with companies, she has written this book.
Download or read book How to Complain More Effectively written by Charles M. Dobbs and published by AuthorHouse. This book was released on 2015-01-02 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charles M. Dobbs is a recently retired professor of history from Iowa State University; previously, he was a professor at Metropolitan State University of Denver. He taught courses in US and East Asian history, with a focus on diplomatic and military history. He authored five monographs, several dozen scholarly articles, and more than three hundred encyclopedia entries mostly focused in these areas. One of his favorite courses to teach was research methods, where he discussed how to frame the question, find appropriate materials and sources, and how to organize those sources and write up the materials in a compelling fashion. Dobbs earned his BA from the University of Connecticut and his MA and PhD degrees from Indiana University, all three in history. During his nearly four decades as a faculty member, Dobbs also spent fifteen years as assistant to the president. Duties included looking into complaints, overseeing, editing, and/or originating the presidents correspondence, helping organize outreach, and interacting with various publics. Separately, Dobbs has a long history of writing letters when he was disappointed in a product or a service he received. He has always believed that companies and organizations are strengthened by logical, well-argued letters drawing attention to a problem area. From these twin experiences comes this book, How to Complain [More] Effectively. It reflects experience in complaining about situations as well as having to look into such complaints to determine if the institution was at fault; and if it was, to offer a reasonable resolution, and if it acted correctly, to explain the situation and correct the record to reflect that appropriate action.
Download or read book How to Complain to the Un Human Rights Treaty System written by Anne Fruma Bayefsky and published by Martinus Nijhoff Publishers. This book was released on 2003 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this volume Professor Bayefsky makes the international complaints procedure arising from the UN human rights treaty system available to individuals, lawyers, non-governmental organizations, and human right advocates in many parts of the world. She begins by indentifying the common features of the four complaints procedures under each of the four treaties. Each treaty is then examined in greater detail. Consideration is finally given to questions of overlap and the choise of a forum. The annexes provide the practical tools for filling a complaint.
Download or read book A Complaint is a Gift written by Janelle Barlow and published by Berrett-Koehler Publishers. This book was released on 1996 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose--meeting customer needs. They are a feedback mechanism that can help organizations rapidly and inexpensively shift products, service, style, and market focus. Businesses that don't value their customers' complaints suffer from costly, negative word-of-mouth advertising. Presenting dozens of real-life striking examples of poor--and excellent-- complaint handling, Barlow and Moller show that companies must view complaints as gifts if they are to have loyal customers.
Download or read book The Handbook for Working with Difficult Groups written by Sandy Schuman and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of "difficult groups" on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability. The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues: How the group is difficult a description of a real group and the observable phenomena that reflect the group's difficulty. Why the group is difficult an exploration of the underlying causes of the difficulty. What you can do about it what you can do as a group facilitator, leader, or member to help the group.
Download or read book Unpopular Culture written by John Weeks and published by University of Chicago Press. This book was released on 2004 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: John R. Weeks based his study on long-term observations made at the British Armstrong Bank in the UK. Not one person, from the CEOs to the junior clerks had anything good to say about its corporate culture, yet the way things were done never seemed to alter.
Download or read book Hug Your Haters written by Jay Baer and published by Portfolio. This book was released on 2016-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes a detachable folded poster of "The Hatrix."
Download or read book Fresh Complaint written by Jeffrey Eugenides and published by Knopf Canada. This book was released on 2017-10-03 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proudly presenting the widely anticipated new work of fiction from the multi-award winning bestselling author of Middlesex--a #1 major bestseller in Canada--and The Marriage Plot--also an acclaimed national bestseller--and the beloved The Virgin Suicides. Featuring unseen stories from one of the most eclectic, dynamic fiction writers working today, Fresh Complaint brings together works both new and previously published--including the crème de la crème of Eugenides's beloved New Yorker stories, never before collected between two covers. Jeffrey Eugenides's bestselling novels have shown that he is an astute observer of the crises of adolescence, sexual identity, self-discovery, family love and what it means to be an American in our times. The stories in Fresh Complaint continue that tradition. Ranging from the reproductive antics of "Baster" to the wry, moving account of a young traveller's search for enlightenment in "Air Mail" (selected by Annie Proulx for The Best American Short Stories 1997), this collection presents characters in the midst of personal and national crises. We meet a failed poet who, envious of other people's wealth during the real-estate bubble, becomes an embezzler; a clavichordist whose dreams of art collapse under the obligations of marriage and fatherhood; and, in "Bronze," a sexually confused college freshman whose encounter with a stranger on a train leads to a revelation about his past and his future. Narratively compelling, beautifully written and packed with a density of ideas that belie their fluid grace, Fresh Complaint proves Eugenides to be a master of the short form as well as the long. Showcasing stories from as far back as the 1980s and as recently as 2017, Fresh Complaint is the career-spanning collection from the Pulitzer Prize-winning author.
Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Download or read book Brown Sugar Kitchen written by Tanya Holland and published by Chronicle Books. This book was released on 2014-09-09 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Brown Sugar Kitchen is more than a restaurant. This soul-food outpost is a community gathering spot, a place to fill the belly, and the beating heart of West Oakland, a storied postindustrial neighborhood across the bay from San Francisco. The restaurant is a friendly beacon on a tree-lined parkway, nestled low and snug next to a scrap-metal yard in this Bay Area rust belt. Out front, customers congregate on long benches and sprawl in the grass, soaking up the sunshine, sipping at steaming mugs of Oakland-roasted coffee, waiting to snag one of the tables they glimpse through the swinging doors. Deals are done, friends are made; this is a community in action. In short order, they'll get their table, their pecan-studded sticky buns, their meaty hash topped with a quivering poached egg. Later in the day, the line grows, and the orders for chef-owner Tanya Holland's famous chicken and waffles or oyster po'boy fly. This is when satisfaction arrives. Brown Sugar Kitchen, the cookbook, stars 86 recipes for re-creating the restaurant's favorites at home, from a thick Shrimp Gumbo to celebrated Macaroni & Cheese to a show-stopping Caramel Layer Cake with Brown Butter–Caramel Frosting. And these aren't all stick-to-your-ribs recipes: Tanya's interpretations of soul food star locally grown, seasonal produce, too, in crisp, creative salads such as Romaine with Spring Vegetables & Cucumber-Buttermilk Dressing and Summer Squash Succotash. Soul-food classics get a modern spin in the case of B-Side BBQ Braised Smoked Tofu with Roasted Eggplant and a side of Roasted Green Beans with Sesame-Seed Dressing. Straight-forward, unfussy but inspired, these are recipes you'll turn to again and again. Rich visual storytelling reveals the food and the people that made and make West Oakland what it is today. Brown Sugar Kitchen truly captures the sense—and flavor—of this richly textured and delicious place.
Download or read book A Complaint Free World written by Will Bowen and published by Random House. This book was released on 2008-12-26 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: 21 days is the amount of time it takes to make a repeated action into a habit. In 21 days, you can change your life completely. You need two things: a purple bracelet, and this book. You wouldn't believe how much we complain about things - every day we bitch, vent, moan, shout and generally focus on the negative. But wouldn't it be amazing if we could focus on the positive, happy things in life instead? Will Bowen explains the simple, innovative philosophy of staying 'complaint-free' and demonstrates how, with time and determination, you can achieve a positive attitude that will improve your life permanently.
Download or read book The No Complaining Rule written by Jon Gordon and published by Wiley. This book was released on 2008-09-15 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.
