Download or read book Herramientas para la mejora de la calidad M todos para la mejora continua y la soluci n de problemas written by and published by . This book was released on with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Herramientas para la mejora de la Calidad written by Paloma López Lemos and published by FEMETAL. This book was released on 2016 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Es una realidad indiscutible que las empresas que deciden ser más competitivas y mejorar su rendimiento, eligen hacerlo mediante la implementación de sistemas de gestión basados en la mejora continua. Una de las tareas habituales de los equipos de trabajo en el ámbito de la gestión de la calidad es la resolución de problemas: reclamaciones de clientes, productos no conformes,... a continuación, la tarea que deben abordar es la de la planificación: de las acciones de mejora que serán necesarias para eliminar dichos problemas y sus causas. Por tanto, contar con un buen número de herramientas de gestión y planificación es un apoyo inestimable a departamentos de diseño y fabricación en el proceso de analizar problemas, obtener y analizar datos, identificar oportunidades de mejora y poner en marcha planes y programas eficaces y eficientes. Este libro tiene por objetivo dar un buen repaso a las herramientas de mejora más utilizadas hoy en día: las "Siete herramientas clásicas" propuestas por Kaoru Ishikawa, y las "Siete nuevas herramientas para la gestión" propuestas por la JUSE (Unión de Científicos e Ingenieros Japoneses). Todas ellas, descritas con claridad y sencillez no exenta de rigor y con múltiples ejemplos y casos prácticos que faciliten su comprensión y posterior aplicación a casos reales.

Download or read book Benchmarking Water Services written by Enrique Cabrera Jr and published by IWA Publishing. This book was released on 2011-03-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Download or read book Lean Thinking written by James P. Womack and published by Simon and Schuster. This book was released on 2013-09-26 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

Download or read book LEV written by and published by . This book was released on 1999 with total page 1418 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book OECD Health Policy Studies Geographic Variations in Health Care What Do We Know and What Can Be Done to Improve Health System Performance written by OECD and published by OECD Publishing. This book was released on 2014-09-16 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report helps policy makers better understand the issues and challenges around geographic variations in health care provision and considers the policy options.

Download or read book WHO Guidelines for Safe Surgery 2009 written by World Health Organization (Genève). World Alliance for Patient Safety and published by . This book was released on 2009 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confronted with worldwide evidence of substantial public health harm due to inadequate patient safety, the World Health Assembly (WHA) in 2002 adopted a resolution (WHA55.18) urging countries to strengthen the safety of health care and monitoring systems. The resolution also requested that WHO take a lead in setting global norms and standards and supporting country efforts in preparing patient safety policies and practices. In May 2004, the WHA approved the creation of an international alliance to improve patient safety globally; WHO Patient Safety was launched the following October. For the first time, heads of agencies, policy-makers and patient groups from around the world came together to advance attainment of the goal of "First, do no harm" and to reduce the adverse consequences of unsafe health care. The purpose of WHO Patient Safety is to facilitate patient safety policy and practice. It is concentrating its actions on focused safety campaigns called Global Patient Safety Challenges, coordinating Patients for Patient Safety, developing a standard taxonomy, designing tools for research policy and assessment, identifying solutions for patient safety, and developing reporting and learning initiatives aimed at producing 'best practice' guidelines. Together these efforts could save millions of lives by improving basic health care and halting the diversion of resources from other productive uses. The Global Patient Safety Challenge, brings together the expertise of specialists to improve the safety of care. The area chosen for the first Challenge in 2005-2006, was infection associated with health care. This campaign established simple, clear standards for hand hygiene, an educational campaign and WHO's first Guidelines on Hand Hygiene in Health Care. The problem area selected for the second Global Patient Safety Challenge, in 2007-2008, was the safety of surgical care. Preparation of these Guidelines for Safe Surgery followed the steps recommended by WHO. The groundwork for the project began in autumn 2006 and included an international consultation meeting held in January 2007 attended by experts from around the world. Following this meeting, expert working groups were created to systematically review the available scientific evidence, to write the guidelines document and to facilitate discussion among the working group members in order to formulate the recommendations. A steering group consisting of the Programme Lead, project team members and the chairs of the four working groups, signed off on the content and recommendations in the guidelines document. Nearly 100 international experts contributed to the document (see end). The guidelines were pilot tested in each of the six WHO regions--an essential part of the Challenge--to obtain local information on the resources required to comply with the recommendations and information on the feasibility, validity, reliability and cost-effectiveness of the interventions.

Download or read book Textbook of Patient Safety and Clinical Risk Management written by Liam Donaldson and published by Springer Nature. This book was released on 2020-12-14 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing safety practices in healthcare saves lives and improves the quality of care: it is therefore vital to apply good clinical practices, such as the WHO surgical checklist, to adopt the most appropriate measures for the prevention of assistance-related risks, and to identify the potential ones using tools such as reporting & learning systems. The culture of safety in the care environment and of human factors influencing it should be developed from the beginning of medical studies and in the first years of professional practice, in order to have the maximum impact on clinicians' and nurses' behavior. Medical errors tend to vary with the level of proficiency and experience, and this must be taken into account in adverse events prevention. Human factors assume a decisive importance in resilient organizations, and an understanding of risk control and containment is fundamental for all medical and surgical specialties. This open access book offers recommendations and examples of how to improve patient safety by changing practices, introducing organizational and technological innovations, and creating effective, patient-centered, timely, efficient, and equitable care systems, in order to spread the quality and patient safety culture among the new generation of healthcare professionals, and is intended for residents and young professionals in different clinical specialties.

Download or read book The Guide for the Perplexed written by Moses Maimonides and published by . This book was released on 1910 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Leading the Lean Healthcare Journey written by Joan Wellman and published by CRC Press. This book was released on 2010-12-13 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every healthcare organization can learn from Seattle Children‘s continuous improvement process, but this book is not an operator‘s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mut

Download or read book Statistical Methods for Quality Improvement written by Hitoshi Kume and published by Productivity Press. This book was released on 1987-08-05 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is highly recommended for managers and serious students of quality. Major US companies issue this reference and training manual to all managers during their quality training. This volume is also very valuable as a stand-alone reference on using statistics with a business and quality perspective.

Download or read book Focused Observations written by Gaye Gronlund and published by Redleaf Press. This book was released on 2013-07-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intentional teaching begins with focused observations and systematic documentation of children's learning and development. This book is filled with tools and techniques designed to help early childhood educators purposefully observe children, create portfolios with rich documentation, and plan curriculum that supports every child. Discussion questions, observation practice exercises, and reflection assignments are included, as well as DVD with classroom vignettes showcasing observation techniques. Gaye Gronlund is an early childhood education consultant who trains early childhood educators across the country. Marlyn James is an education and early childhood professor.

Download or read book Ergonomic Guidelines for Manual Material Handling written by and published by . This book was released on 2007 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This booklet is written for managers and supervisors in industries that involve the manual handling of containers. It offers suggestions to improve the handling of rectangular, square, and cylindrical containers, sacks, and bags. "Improving Manual Material Handling in Your Workplace" lists the benefits of improving your work tasks. It also contains information on risk factors, types of ergonomic improvements, and effective training and sets out a four-step proactive action plan. The plan helps you identify problems, set priorities, make changes, and follow up. Sections 1 and 2 of "Improvement Options" provide ways to improve lifting, lowering, filling, emptying, or carrying tasks by changing work practices and/or the use of equipment. Guidelines for safer work practices are also included. Section 3 of "Improvement Options" provides ideas for using equipment instead of manually handling individual containers. Guidelines for safer equipment use are also included. For more help the "Resources" section contains additional information on administrative improvements, work assessment tools and comprehensive analysis methods. This section also includes an improvement evaluation tool and a list of professional and trade organizations related to material handling."--Page 6.

Download or read book Telemedicine and Teledermatology written by Günter Burg and published by Karger Medical and Scientific Publishers. This book was released on 2003 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemedicine, the practice of transferring medical data using interactive audio, visual and data communication systems, is fast becoming indispensable in modern medicine, healthcare and education. This volume reviews the rapidly expanding and changing field of telemedicine in general with a special focus on teledermatology. As well as presenting historical and technological aspects, the book also describes several of the many fields of application in detail - one of them being teleteaching which already forms an essential part of medical training. Another major issue in telemedicine is the discussion of legal and ethical aspects of teleconsulting. Further contributions acquaint the reader with the various possibilities of telemedicine such as telemedicine for the family doctor, teleradiology, applications in surgery, telepathology, telecardiology, telemedicine in oncology and ophthalmology, and telepsychiatry. The particular aspects of teledermatology are discussed in detail in a separate section. All healthcare professionals from the medical practitioner to the pharmacist, healthcare manager, nurse or technician will find this compilation of up-to-date data valuable reading. The detailed discussion of teledermatology makes it indispensable for the dermatologist.

Download or read book Herramientas para la mejora continua written by John Marsh and published by . This book was released on 2000-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Está dirigida a organizaciones de cualquier tipo y tamaño que deseen mejorar su rendimiento o en las que se haya producido una disminución en los resultados. Define con claridad los cometidos de las diferentes herramientas y técnicas, junto con la explicación de los principios subyacentes, ofrece directrices y sugerencias y advierte de las posibles dificultades en su utilización. Desarrolla los siguientes capítulos: - CÓMO UTILIZAR LAS HERRAMIENTAS - CICLO DE MEJORA: Definir. Analizar. Mejorar. Otras aplicaciones del ciclo de mejora. - EJEMPLOS: De empresa, en educación y de servicio gubernamental. - DIRECTRICES PARA EL ÉXITO DE LOS EQUIPOS DE MEJORA - LA MATRIZ DE HERRAMIENTAS - LAS HERRAMIENTAS: - Objetivos de la calidad - Brainstorming - Análisis de atributos - Organización de reuniones - Guía de reuniones - Declaración de propósito - Factores críticos para el éxito - Definición de proceso - Modelado de proceso - Diagrama de flujo - Factores críticos para el éxi-to/Matriz de procesos - Análisis de efectos en modalidad fallo - Gráfico de mediciones - Control del proceso estadístico? Costes de la calidad - Benchmarking - Diagrama de Pareto, 80/20, pocos errores críticos - Hoja de control - Histograma - Gráfico circular - Diagrama de espina - Diagrama de relaciones - Comparación a pares - Selección ponderada - Mapa mental - Diagrama de árbol - Análisis de la trayectoria crítica - Análisis de campo de fuerzas

Download or read book The Toyota Way written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2003-12-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector

Download or read book Conceptos y herramientas para la mejora continua written by Demetrio Sosa Pulido and published by . This book was released on 1998 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: